Hi @schultzRr,
Welcome to the Auth0 Community!
It seems that the app_metadata field is not returned from the user object by default. If you need it, you might be able to make this work by appending it as a custom claim to the ID token.
If that does not work, you may need to make an API call to get the user’s app_metadata.
This should work even on the free tier.
Let me know how this goes for you.
Thanks,
Rueben