How can I access custom user properties in my custom action?

Did you have a fix on this issue? Challenging a relative issue yet no response from anyone and couldn’t see this point taking a gander at in google.

master roles are related to access of the user so can’t you just put in app_metadata like

app_metadata = {
   "master_roles" : ["admin",..]

No, the user object doesn’t come from Auth0 but from my OIDC provider. This provider doesn’t care or know about Auth0’s app_metadata.

I saw in another thread last year that this request was passed to the engineering department (that people want identity provider data in actions), but I guess it still hasn’t been implemented?

This is actually something that seems a perfect usage for actions. Due to the nature of our business, we have a lot of different clients with their own enterprise connections of various types (AAD, SAML, etc.). If we can access this data in an action, we can normalize any metadata that we need to act on in our API. Right now we are manually dealing with it in API code, but it’d be much better to keep differences related to specific provider data in Auth0 itself. We might just create a rule for now, but I’d hope this feature will be implemented before rules are fully phased out, or else a lot of people will be in trouble!

This is also a blocker for us preventing from migrating from rules to actions.
We need to access custom attributes set by SAML providers during an action without calling the management API to avoid rate limits.
I asked the auth0 support about it. This is the response I got on January 28th, 2022.


Thanks for contacting Auth0 Support today.

We are very aware of the current “feature gap” between Rules/Hooks and Actions. We are working towards a final release but progress has been delayed due to the need to complete other major engineering projects.

We are now working towards a release of the remaining Actions capabilities in Q2, though this may change if any higher priority tasks emerge.

Rest assured, customers have will have plenty of time to fully migrate Rules to Actions.


Can you share some news about it ? We really want to migrate to actions but right now we can’t because of this.

@dan.woda @konrad.sopala Do you have some news to share about when the limitations referenced at Actions Limitations will have a proper solution ?

For this topic, we are especially interested by the last one “Top-level event.user attributes added by an external IdP or custom database script”

Thanks !

Hi @vb1,

I can reach out to the team and will update here when I have a response. For expectations, I would expect a response Monday at the earliest.

Just checking in as another user looking to get this functionality working… Have there been any updates on this issue?



I don’t have an update/ETA for this. It is an identified issue and is in our backlog.

Hello @dan.woda
Now that the actions have been released officially has this feature been prioritized ?
Currently we still can’t acces “Top-level event.user attributes added by an external IdP or custom database script” as per the documentation
This is a total blocker to migrate to actions.

Hi @vb1,

Thank you for reaching out. The status is the same as the last time I posted. I’ll update this thread when I have new information.

Thank you for your patience.

Hi Dan,

I was wondering, whether this has already been implemented.

Kind regards


Look like this one is still in the backlog.

Hi all, please make sure you are clicking the “Vote” button for this topic if you are interested in seeing it implemented.

This is becoming more urgent as the scheduled deprecation of Rules will break our third party SSO login flow (only currently works with Rules). Can we get an update on whether this is scheduled for development before the deprecation?


Hello community!

Thanks for the feedback and interest. We are looking into unlocking create custom attributes for my users and store data on the user object by bringing SAML mapping to Actions by Q2 2023. We will be updating our changelog and Auth0 document when it becomes available.



It is also critical that my organization can access top-level user attributes from within Actions. We will be unable to migrate off of Rules until this enhancement is in production and anxiously await its deployment.

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I’ll add to the votes for top level attributes here. Specifically we’re using an Enterprise Google Workspace connection and would like to drive our role based access from the groups specified in the GSuite.

Any updates on this feature?

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Hey there!

As this topic is related to Actions and Rules & Hooks are being deprecated soon in favor of Actions, I’m excited to let you know about our next Ask me Anything session in the Forum on Thursday, January 18 with the Rules, Hooks and Actions team on Rules & Hooks and why Actions matter! Submit your questions in the thread above and our esteemed product experts will provide written answers on January 18. Find out more about Rules & Hooks and why Actions matter! Can’t wait to see you there!

Learn more here!