Hey @support team, my company has an auth0 tenant which we are paying for but we lost access to it. We don’t know the login email, could you help us find out the login email from the payment method if we provide you with the card details please? Thanks

Forgot login credentials / lost access

remus.ivan March 21, 2025, 3:03pm 3

Welcome to the Auth0 Community !

Please send the tenant name that you have encountered the login issue on via a private DM to our @support group so we can provide further assistance.

Thanks,
Remus

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