Hi, We have had a customer who is using some sort of SSO integration for years. Now they are asking us to make changes to this configuration but we cannot find it in our tenant dashboard. Normally I would look under “SSO Integrations” but it’s not there, next I would look under “Connections” but I …

Looks to me like it should be under Connections → Enterprise, probably under ADFS. Do you have no ADFS connections set up?

Thanks for your reply. Unfortunately both sections are empty. In fact I’ve looked at every single sub page of Connections → Enterprise and haven’t found it.

Can you confirm you are in the right Auth0 tenant? Do the client IDs in the output above exist in that tenant? You can try going directly to the URL for that connection, which should look something like: https://manage.auth0.com/dashboard/eu/[our-company-name]/connections/enterprise/adfs/con_h6OcS…

[image] markd: https://manage.auth0.com/dashboard/eu/[our-company-name]/connections/enterprise/adfs/con_h6OcSOMEIDNks/settings Ok, I was able to stitch together an url like you showed, and strange enough it does lead to a page with the correct customer initials… Here is have crossed them out …

Sounds like a bug to me. One of the Auth0 folks should be able to look into it. @konrad.sopala @James.Morrison

Following up on this front @rasmus1 , can you direct message me your tenant name when you get a chance? I’d like to take a deeper look at what may be going on here.

Following up on this front @rasmus1 , from investigating on my side I am unable to recreate the error. Are you still experiencing the challenge? If so, I would recommend opening a support ticket with our support team so they can take a closer look at it with you to see if we can recreate and documen…

Hello James. The problem stil persist, I have opened a support ticket. We created a dummy test ADFS connection which shows up in the list: [Screenshot 2020-06-19 at 11.36.49] But the connection described in post 1 is still not displayed in the dashboard. When I navigate to it with the manual st…

Hi all, following up on the back of a support case raised for this. The issue here was the connection was a “Custom Social Connection” - Connect Apps to Generic OAuth2 Authorization Servers The presence of a fetchUserProfile script and strategy ‘oauth2’ were indicative of this. Custom social conn…

Can't find SSO connection in the dashboard

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James.Morrison June 22, 2020, 1:42pm 13

Thanks @sgo for following up this front!

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Can't find SSO connection in the dashboard

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