Hi @tea-jay,
Welcome to the Auth0 Community!
To add all user permission to the Access Token, you will need to toggle on the Enable RBAC and Add Permissions in the Access Token features in your API"s RBAC settings.
It looks like you have already completed this step, which is all you need to get the permissions added to the access token.
Our How can I add the permissions claim in my Access Token with Rules? FAQ also mentions this.
With that, could you please provide me more details on the login request you made, such as sharing the /authorize request?
This will give me more information on your issue so I can help you get it working.
Thanks,
Rueben