# Top **URL:** https://community.auth0.com/top.md?page=1 [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) **Page:** 2 --- ## [Oktane 2026 Recap](https://community.auth0.com/t/oktane-2026-recap/204062)
**Author:** [@christina.johnson](https://community.auth0.com/u/christina.johnson)\ **Replies:** 0\ **Last updated:** [October 8, 2026, 4:56pm UTC](https://community.auth0.com/t/oktane-2026-recap/204062 "2026-10-08T16:56:00Z")
We had an incredible three days at Oktane 2026 in Las Vegas, jam-packed with inspiring keynotes and sessions exploring how Okta Secures AI. Over 4,000 attendees gathered to network, hear directly from identity experts, a… --- ## [New Actions/Forms Free Tier Quota?](https://community.auth0.com/t/new-actions-forms-free-tier-quota/204247)
**Author:** [@epicpatka](https://community.auth0.com/u/epicpatka)\ **Replies:** 2\ **Last updated:** [October 14, 2026, 8:03pm UTC](https://community.auth0.com/t/new-actions-forms-free-tier-quota/204247 "2026-10-14T20:03:42Z")
Has the Free Tier plan’s quota for Actions/Forms changed? I received a notice that I am over the Actions/Forms usage on tenant Patkub. What is the limit? I had 1 Action and 4 forms in this tenant at the time of notice.… --- ## [URGENT: Production tenant deleted / missing from tenant list — returns 404 "Unknown host", need recovery](https://community.auth0.com/t/urgent-production-tenant-deleted-missing-from-tenant-list-returns-404-unknown-host-need-recovery/202995)
**Author:** [@ruan1](https://community.auth0.com/u/ruan1)\ **Replies:** 4\ **Last updated:** [September 1, 2026, 7:02pm UTC](https://community.auth0.com/t/urgent-production-tenant-deleted-missing-from-tenant-list-returns-404-unknown-host-need-recovery/202995 "2026-09-01T19:02:54Z")
Summary: Our production tenant has disappeared and all our users are locked out. It is no longer in our tenant list in the dashboard, and the hostname now returns a 404. We need help recovering it urgently. Tenant: refe… --- ## [Free tenant retains a legacy Universal Login page template but its management endpoint returns 402](https://community.auth0.com/t/free-tenant-retains-a-legacy-universal-login-page-template-but-its-management-endpoint-returns-402/204245)
**Author:** [@yuanfangda666](https://community.auth0.com/u/yuanfangda666)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 8:02pm UTC](https://community.auth0.com/t/free-tenant-retains-a-legacy-universal-login-page-template-but-its-management-endpoint-returns-402/204245 "2026-10-14T20:02:27Z")
Our Free tenant continues to render a previously configured Universal Login page template. The normal hosted login widget and supported English/Simplified Chinese text settings work, but the old custom surrounding copy r… --- ## [How to Export Users Data with Passwords](https://community.auth0.com/t/how-to-export-users-data-with-passwords/202857)
**Author:** [@meet.khunt](https://community.auth0.com/u/meet.khunt)\ **Replies:** 3\ **Last updated:** [August 27, 2026, 3:29pm UTC](https://community.auth0.com/t/how-to-export-users-data-with-passwords/202857 "2026-08-27T15:29:29Z")
I need to migrate all production users from our current Auth0 tenant to our client’s Auth0 tenant. Could someone guide me on the best approach, especially: How to migrate/export and import user data? How can exist… --- ## [Your Guide to Oktane 2026](https://community.auth0.com/t/your-guide-to-oktane-2026/202922)
**Author:** [@christina.johnson](https://community.auth0.com/u/christina.johnson)\ **Replies:** 0\ **Last updated:** [August 28, 2026, 7:21pm UTC](https://community.auth0.com/t/your-guide-to-oktane-2026/202922 "2026-08-28T19:21:37Z")
We are a month away from the AI security event of the year Oktane is taking place September 22-24, 2026, in Las Vegas, Nevada. This year, you’ll experience how Okta Secures AI. At Oktane, security leaders will come toget… --- ## [Password Reset Email Not Received – Account Recovery Assistance Required](https://community.auth0.com/t/password-reset-email-not-received-account-recovery-assistance-required/203463)
**Author:** [@ahmad.tal](https://community.auth0.com/u/ahmad.tal)\ **Replies:** 4\ **Last updated:** [October 26, 2026, 7:03pm UTC](https://community.auth0.com/t/password-reset-email-not-received-account-recovery-assistance-required/203463 "2026-10-26T19:03:16Z")
Dear Technical Support Team, ​I am writing to request immediate assistance in recovering my account so that I can access my enrolled course. I have attempted the standard password-reset process multiple times, but I hav… --- ## [Passkey implemenation](https://community.auth0.com/t/passkey-implemenation/203022)
**Author:** [@DuxXXXX](https://community.auth0.com/u/DuxXXXX)\ **Replies:** 1\ **Last updated:** [October 7, 2026, 11:43pm UTC](https://community.auth0.com/t/passkey-implemenation/203022 "2026-10-07T23:43:02Z")
In my opinion, the passkey-related API has major flaws that basically prevent this from being implemented in a provider-independent way. It may work with the Auth0 login flow, but it does not work with a custom authenti… --- ## [Fetching token from Management App results in no\_tenant 500 error](https://community.auth0.com/t/fetching-token-from-management-app-results-in-no-tenant-500-error/203322)
**Author:** [@sargatanas](https://community.auth0.com/u/sargatanas)\ **Replies:** 3\ **Last updated:** [September 17, 2026, 5:46pm UTC](https://community.auth0.com/t/fetching-token-from-management-app-results-in-no-tenant-500-error/203322 "2026-09-17T17:46:27Z")
I am using Auth0 as my SSO provider and am interested in adding/updating/deleting users in Auth0 through my API, as well as managing their roles. I’ve created an app called ‘User Administration’ which is connected to th… --- ## [DAE Change Profile dialog not working](https://community.auth0.com/t/dae-change-profile-dialog-not-working/203040)
**Author:** [@anton.venter](https://community.auth0.com/u/anton.venter)\ **Replies:** 2\ **Last updated:** [September 3, 2026, 11:28pm UTC](https://community.auth0.com/t/dae-change-profile-dialog-not-working/203040 "2026-09-03T23:28:47Z")
The Change Profile dialog in the DAE is not working right. For both InputMultiCombo and InputSelectCombo the ‘options’ do not render correctly. All we see is a small grey rectangle with an X (Remove button) to the right… --- ## [New account, nothing works](https://community.auth0.com/t/new-account-nothing-works/202570)
**Author:** [@jcs021102](https://community.auth0.com/u/jcs021102)\ **Replies:** 2\ **Last updated:** [August 16, 2026, 3:11pm UTC](https://community.auth0.com/t/new-account-nothing-works/202570 "2026-08-16T15:11:21Z")
I cant delete my tenant, access settings, delete teams, manage, change region nothing… I literally just logged in with my github account and have been getting errors since my first action. example errors: Error! Coul… --- ## [\`client.metadata\` is not delivered to the reset-password-error screen (ACUL advanced mode), but works on reset-password](https://community.auth0.com/t/client-metadata-is-not-delivered-to-the-reset-password-error-screen-acul-advanced-mode-but-works-on-reset-password/202545)
**Author:** [@luckyalvinyc](https://community.auth0.com/u/luckyalvinyc)\ **Replies:** 1\ **Last updated:** [August 14, 2026, 10:31pm UTC](https://community.auth0.com/t/client-metadata-is-not-delivered-to-the-reset-password-error-screen-acul-advanced-mode-but-works-on-reset-password/202545 "2026-08-14T22:31:03Z")
Summary We use Advanced Customization for Universal Login (ACUL) in advanced rendering mode. We request the same context\_configuration for every screen. client.metadata.\* is delivered on reset-password and reset-passw… --- ## [Independent ID Token/UserInfo claim release, encrypted ID tokens, and first-class logout context to enhance federated logout scenarios and allow privacy by design](https://community.auth0.com/t/independent-id-token-userinfo-claim-release-encrypted-id-tokens-and-first-class-logout-context-to-enhance-federated-logout-scenarios-and-allow-privacy-by-design/203436)
**Author:** [@martin.wildeman](https://community.auth0.com/u/martin.wildeman)\ **Replies:** 1\ **Last updated:** [October 7, 2026, 11:56pm UTC](https://community.auth0.com/t/independent-id-token-userinfo-claim-release-encrypted-id-tokens-and-first-class-logout-context-to-enhance-federated-logout-scenarios-and-allow-privacy-by-design/203436 "2026-10-07T23:56:52Z")
Feature: Independent ID Token/UserInfo claim release, encrypted ID tokens, and first-class logout context to enhance federated logout scenarios and allow privacy by design. Description: Auth0 currently creates a privacy… --- ## [API Settings for Changing MFA Preferred](https://community.auth0.com/t/api-settings-for-changing-mfa-preferred/203744)
**Author:** [@sclark1](https://community.auth0.com/u/sclark1)\ **Replies:** 3\ **Last updated:** [October 1, 2026, 7:39pm UTC](https://community.auth0.com/t/api-settings-for-changing-mfa-preferred/203744 "2026-10-01T19:39:37Z")
Hey all, I’m currently trying to figure out how to configure MFA Settings to change this to preferred. I have checked the API, and the closest I’ve come is being able to just set the webauthn-roaming; however, this isn… --- ## [How can I enable Arabic and RTL support for Universal Login?](https://community.auth0.com/t/how-can-i-enable-arabic-and-rtl-support-for-universal-login/204226)
**Author:** [@goldenergiesbv](https://community.auth0.com/u/goldenergiesbv)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 8:08pm UTC](https://community.auth0.com/t/how-can-i-enable-arabic-and-rtl-support-for-universal-login/204226 "2026-10-15T20:08:33Z")
Hello, We need Arabic (ar) and right-to-left (RTL) support in Universal Login for our website https://machex.ae. Our application sends ui\_locales=ar, but Arabic is not available in the Supported Languages list in our A… --- ## [Provisioning credentials per-client](https://community.auth0.com/t/provisioning-credentials-per-client/203073)
**Author:** [@octopushugs](https://community.auth0.com/u/octopushugs)\ **Replies:** 3\ **Last updated:** [September 4, 2026, 3:45pm UTC](https://community.auth0.com/t/provisioning-credentials-per-client/203073 "2026-09-04T15:45:57Z")
We’re looking at moving off of our own auth for our external API that’s accessible by a subset of our customers (machine to machine). Basically, we have several hundred customers for which we want to grant access, but wi… --- ## [OpenID Connect Playground overwrites custom client credentials with site-default values during the authorization code exchange](https://community.auth0.com/t/openid-connect-playground-overwrites-custom-client-credentials-with-site-default-values-during-the-authorization-code-exchange/203515)
**Author:** [@kbanas](https://community.auth0.com/u/kbanas)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 5:14pm UTC](https://community.auth0.com/t/openid-connect-playground-overwrites-custom-client-credentials-with-site-default-values-during-the-authorization-code-exchange/203515 "2026-09-21T17:14:58Z")
I am experiencing what appears to be a regression in the OpenID Connect Playground at https://www.openidconnect.net/. Use case I use the playground to demonstrate an OIDC authorization code flow between Cisco Duo Single… --- ## [How do I view logs of requests made to Management API?](https://community.auth0.com/t/how-do-i-view-logs-of-requests-made-to-management-api/203045)
**Author:** [@mike20](https://community.auth0.com/u/mike20)\ **Replies:** 2\ **Last updated:** [September 7, 2026, 10:46am UTC](https://community.auth0.com/t/how-do-i-view-logs-of-requests-made-to-management-api/203045 "2026-09-07T10:46:59Z")
Since Sep 1 we have been getting issues with logging in to our app. No code change on our part. User-Password Authentication seems to occur successfully but subsequent stages of retrieving user details from the Managemen… --- ## [Delete my account](https://community.auth0.com/t/delete-my-account/204230)
**Author:** [@ibrahim.abuelruzz](https://community.auth0.com/u/ibrahim.abuelruzz)\ **Replies:** 1\ **Last updated:** [October 13, 2026, 9:54pm UTC](https://community.auth0.com/t/delete-my-account/204230 "2026-10-13T21:54:02Z")
Hello Auth0 Support, I would like to permanently delete my Auth0 account and all associated personal data so I can start fresh. I initially registered using my email address and subsequently attempted to access Auth0 t… --- ## [We could not fetch your billing and payment information](https://community.auth0.com/t/we-could-not-fetch-your-billing-and-payment-information/202665)
**Author:** [@saas\_auth0](https://community.auth0.com/u/saas_auth0)\ **Replies:** 3\ **Last updated:** [August 21, 2026, 5:23pm UTC](https://community.auth0.com/t/we-could-not-fetch-your-billing-and-payment-information/202665 "2026-08-21T17:23:24Z")
we could not fetch your billing and payment information. can’t update CC to pay. help… --- ## [I need immediate help reseting my MFA Code](https://community.auth0.com/t/i-need-immediate-help-reseting-my-mfa-code/204407)
**Author:** [@saxe17](https://community.auth0.com/u/saxe17)\ **Replies:** 1\ **Last updated:** [October 19, 2026, 5:00pm UTC](https://community.auth0.com/t/i-need-immediate-help-reseting-my-mfa-code/204407 "2026-10-19T17:00:57Z")
Urgent: I am an administrator locked out of my production tenant due to an MFA loop. This tenant manages a live customer portal with over 800 active users. I have the 6-digit rolling code but am missing the 24-digit mast… --- ## [URGENT: Tenant scheduled for deletion, but all tenant admin access is broken](https://community.auth0.com/t/urgent-tenant-scheduled-for-deletion-but-all-tenant-admin-access-is-broken/202706)
**Author:** [@ren.suyama](https://community.auth0.com/u/ren.suyama)\ **Replies:** 4\ **Last updated:** [August 21, 2026, 3:25pm UTC](https://community.auth0.com/t/urgent-tenant-scheduled-for-deletion-but-all-tenant-admin-access-is-broken/202706 "2026-08-21T15:25:16Z")
@support Hello Auth0 Support, Our existing Auth0 tenant is scheduled for permanent deletion due to inactivity. Tenant: devdelm0 Region: US Notice received: August 4, 2026 Plan: Legacy Free / Developer tenant-based … --- ## [Cannot create Tenant](https://community.auth0.com/t/cannot-create-tenant/203616)
**Author:** [@ardhank08](https://community.auth0.com/u/ardhank08)\ **Replies:** 4\ **Last updated:** [September 28, 2026, 2:16am UTC](https://community.auth0.com/t/cannot-create-tenant/203616 "2026-09-28T02:16:14Z")
Why i cannot create Tenant? link: prnt.sc/E4IeCE8Cxb\_C --- ## [Tenant Login Loop: Redirected back to login page when accessing dashboard](https://community.auth0.com/t/tenant-login-loop-redirected-back-to-login-page-when-accessing-dashboard/202842)
**Author:** [@daniel.avila](https://community.auth0.com/u/daniel.avila)\ **Replies:** 1\ **Last updated:** [August 25, 2026, 4:28pm UTC](https://community.auth0.com/t/tenant-login-loop-redirected-back-to-login-page-when-accessing-dashboard/202842 "2026-08-25T16:28:18Z")
Hi Auth0 Community, I am stuck in a login loop while trying to access my Auth0 tenant dashboard. Every time I enter my valid credentials, the page authenticates but immediately redirects me back to the login page instea… --- ## [Cannot read selected organization after login pops up the picker](https://community.auth0.com/t/cannot-read-selected-organization-after-login-pops-up-the-picker/203603)
**Author:** [@max17](https://community.auth0.com/u/max17)\ **Replies:** 3\ **Last updated:** [September 25, 2026, 3:32pm UTC](https://community.auth0.com/t/cannot-read-selected-organization-after-login-pops-up-the-picker/203603 "2026-09-25T15:32:19Z")
I spent more than 3 days researching this and testing, but I cannot find an answer, and I am not sure it could actually work. We want to start using organizations. I enabled 2 organizations for my test user, and now, I … --- ## [Recover admin access to an existing Auth0 tenant](https://community.auth0.com/t/recover-admin-access-to-an-existing-auth0-tenant/203819)
**Author:** [@rafaellachausse](https://community.auth0.com/u/rafaellachausse)\ **Replies:** 2\ **Last updated:** [October 1, 2026, 3:31pm UTC](https://community.auth0.com/t/recover-admin-access-to-an-existing-auth0-tenant/203819 "2026-10-01T15:31:57Z")
Hello, I need help recovering administrative access to an existing Auth0 tenant used by a development project. Tenant: dev---us.auth0.com The tenant was configured and successfully used for Development/Integration in … --- ## [Experiencing huge lags with authorising access tokens/accessing management API](https://community.auth0.com/t/experiencing-huge-lags-with-authorising-access-tokens-accessing-management-api/203347)
**Author:** [@mike20](https://community.auth0.com/u/mike20)\ **Replies:** 2\ **Last updated:** [September 15, 2026, 8:06am UTC](https://community.auth0.com/t/experiencing-huge-lags-with-authorising-access-tokens-accessing-management-api/203347 "2026-09-15T08:06:39Z")
Our production login process is currently breaking intermittently without any code change on our side. This has been occurring since September 1st and only seems to impact one tenant. Login occurs successfully and then d… --- ## [Free-plan entitlement for Connected Accounts-only custom OAuth2 and Token Vault](https://community.auth0.com/t/free-plan-entitlement-for-connected-accounts-only-custom-oauth2-and-token-vault/204232)
**Author:** [@garethcraigsa](https://community.auth0.com/u/garethcraigsa)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 5:06pm UTC](https://community.auth0.com/t/free-plan-entitlement-for-connected-accounts-only-custom-oauth2-and-token-vault/204232 "2026-10-14T17:06:43Z")
Our Auth0 team subscription is Free ($0). We have an EU development tenant currently in its trial period and must keep costs at £0. Your public pricing lists Custom Social Connections as included in Free and two Token V… --- ## [Unable To Change Admin's Email along with Unable to Add Tenant Members to Free plan](https://community.auth0.com/t/unable-to-change-admins-email-along-with-unable-to-add-tenant-members-to-free-plan/204138)
**Author:** [@user.admin](https://community.auth0.com/u/user.admin)\ **Replies:** 1\ **Last updated:** [October 12, 2026, 8:43pm UTC](https://community.auth0.com/t/unable-to-change-admins-email-along-with-unable-to-add-tenant-members-to-free-plan/204138 "2026-10-12T20:43:17Z")
Hi, I am unable to change my email of my tenant and it’s not working. I cannot see the option and neither I can invite the new email as a Tenant Admin --- ## [Lost access to token verification (stolen phone)](https://community.auth0.com/t/lost-access-to-token-verification-stolen-phone/203906)
**Author:** [@gyg.29](https://community.auth0.com/u/gyg.29)\ **Replies:** 2\ **Last updated:** [October 7, 2026, 3:39am UTC](https://community.auth0.com/t/lost-access-to-token-verification-stolen-phone/203906 "2026-10-07T03:39:17Z")
Title: Locked out by MFA — need a private recovery channel Hi @support, I cannot access my original Auth0 Dashboard or Support Center because I’ve lost access to my MFA authenticator. I created this Community account … --- ## [Fallback to appending .well-known to path when trying to automatically download public key from JWT](https://community.auth0.com/t/fallback-to-appending-well-known-to-path-when-trying-to-automatically-download-public-key-from-jwt/203661)
**Author:** [@klasen](https://community.auth0.com/u/klasen)\ **Replies:** 2\ **Last updated:** [October 12, 2026, 7:24am UTC](https://community.auth0.com/t/fallback-to-appending-well-known-to-path-when-trying-to-automatically-download-public-key-from-jwt/203661 "2026-10-12T07:24:40Z")
Hi, when attempting to automatically download public key from JWT, jwt.io should fallback to appending .well-known path components if a request to a URL constructed by inserting fails. From RFC 8414: \[...\] However,… --- ## [Excluding Specific Actions While Including Others When Using Deploy CLI](https://community.auth0.com/t/excluding-specific-actions-while-including-others-when-using-deploy-cli/204270)
**Author:** [@shayan.bhattacharya](https://community.auth0.com/u/shayan.bhattacharya)\ **Replies:** 5\ **Last updated:** [October 20, 2026, 9:12am UTC](https://community.auth0.com/t/excluding-specific-actions-while-including-others-when-using-deploy-cli/204270 "2026-10-20T09:12:38Z")
Hi folks. I have created a DevOps Pipeline which automates the deployment of Auth0 changes to the staging, dev and prod tenants. I have tested it by deploying the dev tenant config to staging but not done any deployment… --- ## [Unable to get in contact with Auth0](https://community.auth0.com/t/unable-to-get-in-contact-with-auth0/203731)
**Author:** [@per.kristensen](https://community.auth0.com/u/per.kristensen)\ **Replies:** 3\ **Last updated:** [September 29, 2026, 2:21pm UTC](https://community.auth0.com/t/unable-to-get-in-contact-with-auth0/203731 "2026-09-29T14:21:35Z")
After we upgraded to enterprise license, I have not been able to get in contact with Auth0 support. We have reached the limit on number of applications and have an urgent need to increase this limit. This is however im… --- ## [Passkeys and getting token](https://community.auth0.com/t/passkeys-and-getting-token/202951)
**Author:** [@DuxXXXX](https://community.auth0.com/u/DuxXXXX)\ **Replies:** 3\ **Last updated:** [September 1, 2026, 5:02pm UTC](https://community.auth0.com/t/passkeys-and-getting-token/202951 "2026-09-01T17:02:46Z")
I previously asked about the authentication methods. The user\_handle parameter in the request payload is not intended to be set by the client. Auth0 generates this value automatically when an authentication method is cr… --- ## [Allow Auth0 to Read Credit Card Details Managed on the Vercel side via the Vercel Integration](https://community.auth0.com/t/allow-auth0-to-read-credit-card-details-managed-on-the-vercel-side-via-the-vercel-integration/202776)
**Author:** [@morriss83](https://community.auth0.com/u/morriss83)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 7:18pm UTC](https://community.auth0.com/t/allow-auth0-to-read-credit-card-details-managed-on-the-vercel-side-via-the-vercel-integration/202776 "2026-08-31T19:18:56Z")
Auth0 requires a credit card on file for verification and fraud prevention to unlock custom domains (even on free plans). However, if your tenant was provisioned through the Vercel integration, your billing is tied to Ve… --- ## [I want to reset my password but the otp is not being delivered](https://community.auth0.com/t/i-want-to-reset-my-password-but-the-otp-is-not-being-delivered/204553)
**Author:** [@tobilobaoladele68](https://community.auth0.com/u/tobilobaoladele68)\ **Replies:** 3\ **Last updated:** [October 26, 2026, 6:05pm UTC](https://community.auth0.com/t/i-want-to-reset-my-password-but-the-otp-is-not-being-delivered/204553 "2026-10-26T18:05:13Z")
I tried to reset my login password but i did not receive the otp in my email. What could be wrong --- ## [Use Custom Domain instead of Canonical Domain in Auth0 Dashboard API Test page](https://community.auth0.com/t/use-custom-domain-instead-of-canonical-domain-in-auth0-dashboard-api-test-page/202884)
**Author:** [@azure.aii](https://community.auth0.com/u/azure.aii)\ **Replies:** 3\ **Last updated:** [August 31, 2026, 9:08pm UTC](https://community.auth0.com/t/use-custom-domain-instead-of-canonical-domain-in-auth0-dashboard-api-test-page/202884 "2026-08-31T21:08:51Z")
We are using a custom domain for one of our Auth0 tenants. We have multiple APIs setup to consume m2m Auth0 Access Tokens. We need to use the custom domain for the m2m Auth0 Access Token (as the issuer). When using Po… --- ## [Migrating from Classic Login to Universal Login](https://community.auth0.com/t/migrating-from-classic-login-to-universal-login/203575)
**Author:** [@theja](https://community.auth0.com/u/theja)\ **Replies:** 2\ **Last updated:** [September 24, 2026, 5:59am UTC](https://community.auth0.com/t/migrating-from-classic-login-to-universal-login/203575 "2026-09-24T05:59:12Z")
Hi Team, We are currently using Auth0 Classic Login with customized Auth0 Lock to support different authentication methods based on the connection. Region Enterprise Connection Database Connection Social Account … --- ## [Locked out of Auth0 account - MFA Reset Request](https://community.auth0.com/t/locked-out-of-auth0-account-mfa-reset-request/203507)
**Author:** [@Anu](https://community.auth0.com/u/Anu)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 7:32am UTC](https://community.auth0.com/t/locked-out-of-auth0-account-mfa-reset-request/203507 "2026-09-22T07:32:23Z")
Hello, I am locked out of my Auth0 account because I lost access to my MFA authenticator and recovery code. Could an Auth0 team member please send me a private message so I can safely provide my locked account email add… --- ## [Sole admin account blocked – Not receiving password reset emails](https://community.auth0.com/t/sole-admin-account-blocked-not-receiving-password-reset-emails/204362)
**Author:** [@roberto.romeralora](https://community.auth0.com/u/roberto.romeralora)\ **Replies:** 1\ **Last updated:** [October 16, 2026, 10:40pm UTC](https://community.auth0.com/t/sole-admin-account-blocked-not-receiving-password-reset-emails/204362 "2026-10-16T22:40:43Z")
Hello Auth0 Support Team, I need help recovering access to my original Auth0 administrator account. When I try to log in, I receive the following error: “Your account has been blocked after multiple consecutive login … --- ## [Delete account](https://community.auth0.com/t/delete-account/203197)
**Author:** [@hydradjhard](https://community.auth0.com/u/hydradjhard)\ **Replies:** 1\ **Last updated:** [September 9, 2026, 7:20pm UTC](https://community.auth0.com/t/delete-account/203197 "2026-09-09T19:20:29Z")
@support I want to delete my account on Auth0. Thanks --- ## [Inbound SCIM provisioning for Auth0 Team members, tenant access, and Dashboard roles](https://community.auth0.com/t/inbound-scim-provisioning-for-auth0-team-members-tenant-access-and-dashboard-roles/202710)
**Author:** [@hdagz](https://community.auth0.com/u/hdagz)\ **Replies:** 1\ **Last updated:** [August 31, 2026, 7:09pm UTC](https://community.auth0.com/t/inbound-scim-provisioning-for-auth0-team-members-tenant-access-and-dashboard-roles/202710 "2026-08-31T19:09:10Z")
Feature: Inbound SCIM provisioning for Auth0 Team members, tenant access, and Dashboard roles Description: Add SCIM support for provisioning and deprovisioning Auth0 Team members, including assigning access to specifi… --- ## [Combination of Authentication profile with identifier first and biometrics and webauthn-platform as MFA](https://community.auth0.com/t/combination-of-authentication-profile-with-identifier-first-and-biometrics-and-webauthn-platform-as-mfa/204031)
**Author:** [@karuissobusy](https://community.auth0.com/u/karuissobusy)\ **Replies:** 2\ **Last updated:** [October 8, 2026, 11:22am UTC](https://community.auth0.com/t/combination-of-authentication-profile-with-identifier-first-and-biometrics-and-webauthn-platform-as-mfa/204031 "2026-10-08T11:22:32Z")
We have enabled our authentication profile with Identifier first and biometrics option. And we also have written custom post-login triggers for MFA where we are challenging the user with webauthn-platform if they’ve enr… --- ## [Sorry, we could not fetch your billing and payment information](https://community.auth0.com/t/sorry-we-could-not-fetch-your-billing-and-payment-information/202680)
**Author:** [@rory.nickolls](https://community.auth0.com/u/rory.nickolls)\ **Replies:** 2\ **Last updated:** [August 21, 2026, 5:23pm UTC](https://community.auth0.com/t/sorry-we-could-not-fetch-your-billing-and-payment-information/202680 "2026-08-21T17:23:21Z")
I’m trying to update card details for payment. I have been receiving this error since last night when clicking the Payment & Billing tab: Error! Sorry, we could not fetch your billing and payment information. API Error… --- ## [Accepted into Auth0 Startups program, how do I ensure it's activated?](https://community.auth0.com/t/accepted-into-auth0-startups-program-how-do-i-ensure-its-activated/203956)
**Author:** [@jessetg](https://community.auth0.com/u/jessetg)\ **Replies:** 3\ **Last updated:** [October 5, 2026, 4:25pm UTC](https://community.auth0.com/t/accepted-into-auth0-startups-program-how-do-i-ensure-its-activated/203956 "2026-10-05T16:25:06Z")
My company was recently accepted into Auth0’s startup program, but I haven’t figured out how to enable it. I don’t see any indication in my dashboard (either my tenant or my Teams) that any kind of discount has been appl… --- ## [Delete account](https://community.auth0.com/t/delete-account/204123)
**Author:** [@Pocketdim](https://community.auth0.com/u/Pocketdim)\ **Replies:** 1\ **Last updated:** [October 12, 2026, 8:27pm UTC](https://community.auth0.com/t/delete-account/204123 "2026-10-12T20:27:56Z")
Please delete my account. I have deleted the tenant already. --- ## [Cannot disable custom login](https://community.auth0.com/t/cannot-disable-custom-login/203157)
**Author:** [@systems4](https://community.auth0.com/u/systems4)\ **Replies:** 1\ **Last updated:** [September 8, 2026, 10:35pm UTC](https://community.auth0.com/t/cannot-disable-custom-login/203157 "2026-09-08T22:35:06Z")
We created a branded template for the universal login whilst on the pro trial. now we’ve fallen back to the free plan, we’re stuck with the template. I’d like to disable it, as it’s now out of date, and i can’t change it… --- ## [Provide support conditional writes in Auth0 APIs](https://community.auth0.com/t/provide-support-conditional-writes-in-auth0-apis/204642)
**Author:** [@bill.poole](https://community.auth0.com/u/bill.poole)\ **Replies:** 3\ **Last updated:** [October 28, 2026, 3:32pm UTC](https://community.auth0.com/t/provide-support-conditional-writes-in-auth0-apis/204642 "2026-10-28T15:32:50Z")
The Auth0 APIs do not provide any means of performing writes with 100% reliability - i.e., with no possible race conditions. Concurrency controls on the client application side can reduce the changes of race conditions o… --- ## [Request to delete an inactive free tenant that I can no longer access](https://community.auth0.com/t/request-to-delete-an-inactive-free-tenant-that-i-can-no-longer-access/204036)
**Author:** [@kamekame9](https://community.auth0.com/u/kamekame9)\ **Replies:** 3\ **Last updated:** [October 8, 2026, 6:55am UTC](https://community.auth0.com/t/request-to-delete-an-inactive-free-tenant-that-i-can-no-longer-access/204036 "2026-10-08T06:55:05Z")
Hi Auth0 team, My free tenant (US region) received a final inactivity notice on April 14, 2026. About six months later, the tenant is still listed in my dashboard, but I can’t open anything in it. Tenant Settings shows … --- ## [Space not allowed for username despite Import mode disabled](https://community.auth0.com/t/space-not-allowed-for-username-despite-import-mode-disabled/203388)
**Author:** [@alex57](https://community.auth0.com/u/alex57)\ **Replies:** 3\ **Last updated:** [September 17, 2026, 6:08pm UTC](https://community.auth0.com/t/space-not-allowed-for-username-despite-import-mode-disabled/203388 "2026-09-17T18:08:14Z")
We have a custom database for our Auth0 application. We tried to send a password change ticket to Auth0. It responded with: "DB Custom script (get\_user): invalid fields. Username can only contain alphanumeric character… [Previous page](https://community.auth0.com/top.md?per_page=50) [Next page](https://community.auth0.com/top.md?page=2&per_page=50)