# \#webauth-factor

**URL:** https://community.auth0.com/tag/webauth-factor/2030.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [ACUL webauthn-platform enroll forwarding](https://community.auth0.com/t/acul-webauthn-platform-enroll-forwarding/197231)

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**Author:** [@daenzer.gabriel](https://community.auth0.com/u/daenzer.gabriel)\
**Replies:** 5\
**Last updated:** [April 6, 2026, 10:38pm UTC](https://community.auth0.com/t/acul-webauthn-platform-enroll-forwarding/197231 "2026-04-06T22:38:13Z")

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I am working on an ACUL implementation and want to rework the mfa-begin-enroll-options page to accommodate Biometrics, but there doesn’t seem to be support in the enroll library function for ‘webauthn-platform’. I know t…

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## [MFA Actions - WebAuthn](https://community.auth0.com/t/mfa-actions-webauthn/196003)

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**Author:** [@vaishnavi.santhosh](https://community.auth0.com/u/vaishnavi.santhosh)\
**Replies:** 3\
**Last updated:** [January 9, 2026, 5:30pm UTC](https://community.auth0.com/t/mfa-actions-webauthn/196003 "2026-01-09T17:30:08Z")

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I have the below code in Post login Action: const hasWebAuthn = enrolledFactors.some(f =\> f.type === ‘webauthn-platform’); if (hasWebAuthn) { // Challenge with WebAuthn console.log(‘webauthn-platform challenge’); ap…

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## ['webauthn-platform' not included in MfaEnrollFactorType in mfa-factors library](https://community.auth0.com/t/webauthn-platform-not-included-in-mfaenrollfactortype-in-mfa-factors-library/195423)

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**Author:** [@daenzer.gabriel](https://community.auth0.com/u/daenzer.gabriel)\
**Replies:** 2\
**Last updated:** [December 26, 2025, 6:44pm UTC](https://community.auth0.com/t/webauthn-platform-not-included-in-mfaenrollfactortype-in-mfa-factors-library/195423 "2025-12-26T18:44:28Z")

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I have been reviewing the ACUL samples repo and noticed after drilling down into the handleEnroll call in useMFABeginEnrollOptionsManager hook that the payload.action must be of type MfaEnrollFactorType which does not i…

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## [Locked out of Auth0 Dashboard after losing WebAuthn passkey (no other MFA)](https://community.auth0.com/t/locked-out-of-auth0-dashboard-after-losing-webauthn-passkey-no-other-mfa/195552)

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**Author:** [@genntbytyqi](https://community.auth0.com/u/genntbytyqi)\
**Replies:** 1\
**Last updated:** [December 16, 2025, 10:03am UTC](https://community.auth0.com/t/locked-out-of-auth0-dashboard-after-losing-webauthn-passkey-no-other-mfa/195552 "2025-12-16T10:03:11Z")

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Hello Auth0 team, I am completely locked out of my Auth0 Dashboard. My admin account uses Google social login. I previously enrolled WebAuthn / passkey MFA, but the passkey was deleted from my device. I have no other…

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## [Not able to login on 1st time with google account with 2fa enabled](https://community.auth0.com/t/not-able-to-login-on-1st-time-with-google-account-with-2fa-enabled/189246)

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**Author:** [@dev70](https://community.auth0.com/u/dev70)\
**Replies:** 5\
**Last updated:** [August 5, 2025, 3:40pm UTC](https://community.auth0.com/t/not-able-to-login-on-1st-time-with-google-account-with-2fa-enabled/189246 "2025-08-05T15:40:20Z")

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Hi, I’m encountering an issue with Google social login. The first login attempt consistently fails with the error message: “Sorry, something went wrong there. Try again.” However, the second attempt always succeeds with…

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## [Friend cannot log in to Auth0 management as SMS never arrives](https://community.auth0.com/t/friend-cannot-log-in-to-auth0-management-as-sms-never-arrives/189331)

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**Author:** [@sKopheK](https://community.auth0.com/u/sKopheK)\
**Replies:** 1\
**Last updated:** [July 18, 2025, 7:37am UTC](https://community.auth0.com/t/friend-cannot-log-in-to-auth0-management-as-sms-never-arrives/189331 "2025-07-18T07:37:34Z")

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A friend forgot her password to log in to management of her auth0 account (not a user of an app protected by it). She receives an e-mail with a recovery link, but then ends up on “Select a method to verify your identity”…

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## [Auth0 trigger \> post login: User can skip webauth enrollment by clicking "No thanks" and the next subsequent action is called](https://community.auth0.com/t/auth0-trigger-post-login-user-can-skip-webauth-enrollment-by-clicking-no-thanks-and-the-next-subsequent-action-is-called/169362)

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**Author:** [@chin](https://community.auth0.com/u/chin)\
**Replies:** 4\
**Last updated:** [January 21, 2025, 9:19am UTC](https://community.auth0.com/t/auth0-trigger-post-login-user-can-skip-webauth-enrollment-by-clicking-no-thanks-and-the-next-subsequent-action-is-called/169362 "2025-01-21T09:19:10Z")

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Hi, Context: I have the following code in Auth0 Trigger: Post login api.authentication.enrollWith({type: 'webauthn-platform'}) return api.authentication.enrollWith({type: 'recovery-code'}) This code is inte…

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## [Unable to trigger required SMS MFA challenge when biometrics is setup](https://community.auth0.com/t/unable-to-trigger-required-sms-mfa-challenge-when-biometrics-is-setup/141847)

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**Author:** [@henry\_csft](https://community.auth0.com/u/henry_csft)\
**Replies:** 1\
**Last updated:** [May 8, 2025, 11:28am UTC](https://community.auth0.com/t/unable-to-trigger-required-sms-mfa-challenge-when-biometrics-is-setup/141847 "2025-05-08T11:28:39Z")

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I am unable to trigger a Phone/SMS challenge in my Universal Login flow, if the user is setup for biometrics (webauthn-platform) already. Here is my action, when testing, the console.log statement “Previous SMS MFA autho…

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## [Device registration error](https://community.auth0.com/t/device-registration-error/95830)

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**Author:** [@jess.arasake](https://community.auth0.com/u/jess.arasake)\
**Replies:** 5\
**Last updated:** [April 22, 2024, 9:13pm UTC](https://community.auth0.com/t/device-registration-error/95830 "2024-04-22T21:13:19Z")

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Hi Community! I have been trying to configure webauthn with device biometrics, both for expo and react native application. However even after checking the prerequisites for capable devices support for platform authentic…

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## [1Password Passkey](https://community.auth0.com/t/1password-passkey/113520)

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**Author:** [@smorimoto](https://community.auth0.com/u/smorimoto)\
**Replies:** 1\
**Last updated:** [August 14, 2023, 4:17pm UTC](https://community.auth0.com/t/1password-passkey/113520 "2023-08-14T16:17:29Z")

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When I used 1Password’s Passkey with my Auth0 account, it was set up correctly but then caused an error when signing in, and foolishly I forgot to note down my recovery key and lost access to my account. Is there any way…

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## [Biometric not listed in event.user.multifactor](https://community.auth0.com/t/biometric-not-listed-in-event-user-multifactor/113182)

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**Author:** [@erfalk](https://community.auth0.com/u/erfalk)\
**Replies:** 1\
**Last updated:** [August 14, 2023, 1:58pm UTC](https://community.auth0.com/t/biometric-not-listed-in-event-user-multifactor/113182 "2023-08-14T13:58:39Z")

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Dear all, I am implementing a MFA logic as an action. I am came rather far yet I am blocking at a point where it seems as if biometrics is not listed in the event.user.multifactor. It is listed in the dashboard, how …

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## [I lost my device and cant log in to my account to change the MFA](https://community.auth0.com/t/i-lost-my-device-and-cant-log-in-to-my-account-to-change-the-mfa/101674)

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**Author:** [@miguel.vasquez](https://community.auth0.com/u/miguel.vasquez)\
**Replies:** 1\
**Last updated:** [March 3, 2023, 8:14am UTC](https://community.auth0.com/t/i-lost-my-device-and-cant-log-in-to-my-account-to-change-the-mfa/101674 "2023-03-03T08:14:49Z")

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I lost my device and cant log in to my account to change the MFA
