# \#verification-email **URL:** https://community.auth0.com/tag/verification-email/466.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Auth0 Universal Login displays unknownErrorDescription instead of alreadyVerifiedDescription when clicking an email verification link for the second time](https://community.auth0.com/t/auth0-universal-login-displays-unknownerrordescription-instead-of-alreadyverifieddescription-when-clicking-an-email-verification-link-for-the-second-time/205025)
**Author:** [@Parshwa](https://community.auth0.com/u/Parshwa)\ **Replies:** 1\ **Last updated:** [November 4, 2026, 2:45pm UTC](https://community.auth0.com/t/auth0-universal-login-displays-unknownerrordescription-instead-of-alreadyverifieddescription-when-clicking-an-email-verification-link-for-the-second-time/205025 "2026-11-04T14:45:27Z")
Hi Auth0 Community, We are using Auth0 for authentication and have implemented the email verification flow during user registration. Our expected behaviour is as follows: When a user registers with their email addre… --- ## [Auth0 Forms AWS SES Support](https://community.auth0.com/t/auth0-forms-aws-ses-support/168979)
**Author:** [@jamesjstar](https://community.auth0.com/u/jamesjstar)\ **Replies:** 3\ **Last updated:** [December 31, 2025, 2:51pm UTC](https://community.auth0.com/t/auth0-forms-aws-ses-support/168979 "2025-12-31T14:51:34Z")
Feature: Provide a short title of your feature request/feedback. To send an email to a user via AWS SES in a Forms for Actions flow. Description: Give us some details about your feedback/feature request. Examples, scre… --- ## [Feature Request: Use common variables in Email Domains for the email template \`From\` field](https://community.auth0.com/t/feature-request-use-common-variables-in-email-domains-for-the-email-template-from-field/182217)
**Author:** [@spencer.perkins](https://community.auth0.com/u/spencer.perkins)\ **Replies:** 2\ **Last updated:** [March 27, 2025, 12:55am UTC](https://community.auth0.com/t/feature-request-use-common-variables-in-email-domains-for-the-email-template-from-field/182217 "2025-03-27T00:55:51Z")
Feature: Use common variables in every part of the From field in a email template. Description: On the email templates page, I believe for every template, there is a From field. The existing syntax allows us to do some… --- ## [Do not send email verification in select cases](https://community.auth0.com/t/do-not-send-email-verification-in-select-cases/92189)
**Author:** [@lee.omara](https://community.auth0.com/u/lee.omara)\ **Replies:** 6\ **Last updated:** [February 18, 2025, 5:14pm UTC](https://community.auth0.com/t/do-not-send-email-verification-in-select-cases/92189 "2025-02-18T17:14:28Z")
I see that the API for creating and updating users has a verify\_email option to omit sending the verification message on a case-by-case basis. I’d like to do something similar, but for select applications. Can I do this… --- ## [On email verification, add metadata](https://community.auth0.com/t/on-email-verification-add-metadata/86359)
**Author:** [@ahmad.ali](https://community.auth0.com/u/ahmad.ali)\ **Replies:** 1\ **Last updated:** [January 22, 2025, 9:36pm UTC](https://community.auth0.com/t/on-email-verification-add-metadata/86359 "2025-01-22T21:36:43Z")
Hi I’m interested in adding some specific metadata, following a users verification. While a proportion of users may well login after verification, almost 50% do not. But I still want to set this metadata. So flow is: … --- ## [How to set up email verification](https://community.auth0.com/t/how-to-set-up-email-verification/86268)
**Author:** [@yosuke](https://community.auth0.com/u/yosuke)\ **Replies:** 1\ **Last updated:** [January 14, 2025, 8:06pm UTC](https://community.auth0.com/t/how-to-set-up-email-verification/86268 "2025-01-14T20:06:42Z")
Hello everyone I would like to know about Auth0 email authentication. We are creating an e-commerce site and would like to enable social login. We are using EC-CUBE4 as our platform. ◆Problems When I do social login… --- ## [Email verification error](https://community.auth0.com/t/email-verification-error/85153)
**Author:** [@caol](https://community.auth0.com/u/caol)\ **Replies:** 2\ **Last updated:** [November 20, 2024, 9:46pm UTC](https://community.auth0.com/t/email-verification-error/85153 "2024-11-20T21:46:10Z")
Hi We’ve experiencing the same problems as discussed here: Verification Link gives page that says “Error: your email address could not be verified.”. We’d like the mentioned solution enabled for our tenant as well. We … --- ## [Default Verification email should list the expiration time](https://community.auth0.com/t/default-verification-email-should-list-the-expiration-time/114232)
**Author:** [@jsoref](https://community.auth0.com/u/jsoref)\ **Replies:** 1\ **Last updated:** [August 23, 2023, 2:51pm UTC](https://community.auth0.com/t/default-verification-email-should-list-the-expiration-time/114232 "2023-08-23T14:51:00Z")
Feature: Default Verification email should list the expiration time Description: Email that includes all necessary information up front are much better than those that require a user to click through in order to receive… --- ## [Auth0 not sending emails to non gmail accounts](https://community.auth0.com/t/auth0-not-sending-emails-to-non-gmail-accounts/98981)
**Author:** [@llai](https://community.auth0.com/u/llai)\ **Replies:** 2\ **Last updated:** [February 1, 2023, 12:11am UTC](https://community.auth0.com/t/auth0-not-sending-emails-to-non-gmail-accounts/98981 "2023-02-01T00:11:37Z")
Hey everyone, So in my app admins can invite users by email to join the app. I use the management API to create the user in auth0 and then the authentication API to send a password change request email. This workflow wo… --- ## [Auth0 Password reset emails marked as spam, again](https://community.auth0.com/t/auth0-password-reset-emails-marked-as-spam-again/76700)
**Author:** [@nick.farrell](https://community.auth0.com/u/nick.farrell)\ **Replies:** 2\ **Last updated:** [December 28, 2022, 9:33pm UTC](https://community.auth0.com/t/auth0-password-reset-emails-marked-as-spam-again/76700 "2022-12-28T21:33:11Z")
Basically a repeat of a previous issue: Admin users cannot set or reset auth credentials as our enterprise spam Blocker notes these emails are failing RBL tests. --- ## [Why is email\_verification still false](https://community.auth0.com/t/why-is-email-verification-still-false/96573)
**Author:** [@frunny](https://community.auth0.com/u/frunny)\ **Replies:** 4\ **Last updated:** [December 16, 2022, 11:20pm UTC](https://community.auth0.com/t/why-is-email-verification-still-false/96573 "2022-12-16T23:20:45Z")
Dear community - I need some help. When I click the verification link in the email sent to the user to verify their email address - it will not set the email\_verified param in the user session to true. Is this correct? … --- ## [Verification link expired. Resend magic link again on action from end users](https://community.auth0.com/t/verification-link-expired-resend-magic-link-again-on-action-from-end-users/92377)
**Author:** [@fhn](https://community.auth0.com/u/fhn)\ **Replies:** 1\ **Last updated:** [December 6, 2022, 4:56pm UTC](https://community.auth0.com/t/verification-link-expired-resend-magic-link-again-on-action-from-end-users/92377 "2022-12-06T16:56:46Z")
Verification link is expired. When user logs in I would like to show user a page having user action button/link click etc based on click/user action Auth0 again send verification email. I would like to use this in combi… --- ## [Disable the default email verification which send out by Auth0 during sign up](https://community.auth0.com/t/disable-the-default-email-verification-which-send-out-by-auth0-during-sign-up/92656)
**Author:** [@amit.chavhan](https://community.auth0.com/u/amit.chavhan)\ **Replies:** 2\ **Last updated:** [November 10, 2022, 1:48am UTC](https://community.auth0.com/t/disable-the-default-email-verification-which-send-out-by-auth0-during-sign-up/92656 "2022-11-10T01:48:37Z")
Hi Community, Is there a way to disable the default verification email which is sent out by Auth0 during the sign-up process? Except for the solution which disables the email verification template because we do want to … --- ## [Trigger a DB update on email verification click](https://community.auth0.com/t/trigger-a-db-update-on-email-verification-click/93168)
**Author:** [@ab-121](https://community.auth0.com/u/ab-121)\ **Replies:** 3\ **Last updated:** [October 28, 2022, 11:05pm UTC](https://community.auth0.com/t/trigger-a-db-update-on-email-verification-click/93168 "2022-10-28T23:05:10Z")
:wave: everyone. We want to update our backend when a user clicks through the email verification. I can’t find a trigger in Rules or Actions that would listen for that event, only triggers that run directly after signup… --- ## [Updating the "From" field in email template makes emails not send at all](https://community.auth0.com/t/updating-the-from-field-in-email-template-makes-emails-not-send-at-all/93250)
**Author:** [@myu](https://community.auth0.com/u/myu)\ **Replies:** 5\ **Last updated:** [October 28, 2022, 3:34pm UTC](https://community.auth0.com/t/updating-the-from-field-in-email-template-makes-emails-not-send-at-all/93250 "2022-10-28T15:34:45Z")
I am updating the verification email template and changing the “from” field to anything at all makes the test emails and real emails within our application not send at all, even when I use the example in the text there. … --- ## [The problem is that only Verification email(using code) is not received](https://community.auth0.com/t/the-problem-is-that-only-verification-email-using-code-is-not-received/93191)
**Author:** [@kubota](https://community.auth0.com/u/kubota)\ **Replies:** 3\ **Last updated:** [October 27, 2022, 5:54am UTC](https://community.auth0.com/t/the-problem-is-that-only-verification-email-using-code-is-not-received/93191 "2022-10-27T05:54:32Z")
I have been successfully sending Verification emails (using link) via the dashboard, but suddenly I am not receiving them. However, the Verification email (using code) still arrives. The dashboard email test was succes… --- ## [Send verification to alternate email address upon signup](https://community.auth0.com/t/send-verification-to-alternate-email-address-upon-signup/91418)
**Author:** [@coki](https://community.auth0.com/u/coki)\ **Replies:** 1\ **Last updated:** [September 28, 2022, 1:22pm UTC](https://community.auth0.com/t/send-verification-to-alternate-email-address-upon-signup/91418 "2022-09-28T13:22:33Z")
I’m creating a web application and I’d like to be able to restrict user signup. To do this, it’d be ideal if I could, for example, send the verification email to either my admin email, or another trusted user’s email ins… --- ## [Verification emails sent as it looks in the logs, but not received by users](https://community.auth0.com/t/verification-emails-sent-as-it-looks-in-the-logs-but-not-received-by-users/90780)
**Author:** [@tatiana](https://community.auth0.com/u/tatiana)\ **Replies:** 1\ **Last updated:** [September 16, 2022, 8:14pm UTC](https://community.auth0.com/t/verification-emails-sent-as-it-looks-in-the-logs-but-not-received-by-users/90780 "2022-09-16T20:14:33Z")
Some users do not receive verification emails and emails to reset their password. Tried both, internal auth0 SMTP and SendGrid SMTP. Emails cannot be find in spam. Tried accounts on different email providers and it is u… --- ## [I can not change code email template](https://community.auth0.com/t/i-can-not-change-code-email-template/89423)
**Author:** [@emre](https://community.auth0.com/u/emre)\ **Replies:** 2\ **Last updated:** [August 31, 2022, 10:10am UTC](https://community.auth0.com/t/i-can-not-change-code-email-template/89423 "2022-08-31T10:10:46Z")
Hello everyone, we are using mailtrap for our mail provider. Everything is configured and working. But I can not change the email that is sent for code to the user. I am applying changes to the email verification with co… --- ## [User email verified without verification email](https://community.auth0.com/t/user-email-verified-without-verification-email/88560)
**Author:** [@Spissable](https://community.auth0.com/u/Spissable)\ **Replies:** 1\ **Last updated:** [August 26, 2022, 9:17pm UTC](https://community.auth0.com/t/user-email-verified-without-verification-email/88560 "2022-08-26T21:17:00Z")
Occasionally, we’re facing issues where newly registered users aren’t receiving their initial welcome and password reset emails. The user profile in the auth0 management interface shows up directly as “verified” instead … --- ## [Verification emails through SendGrid don’t send but test emails get sent](https://community.auth0.com/t/verification-emails-through-sendgrid-don-t-send-but-test-emails-get-sent/87253)
**Author:** [@kodai.takahashi](https://community.auth0.com/u/kodai.takahashi)\ **Replies:** 8\ **Last updated:** [August 24, 2022, 7:05pm UTC](https://community.auth0.com/t/verification-emails-through-sendgrid-don-t-send-but-test-emails-get-sent/87253 "2022-08-24T19:05:14Z")
SendGrid is used for external SMTP. I have set up to send a Verification email when registering as a user, but some users do not receive the email. When I checked the log of auth0, there is no log that the mail transmi… --- ## [How to send verification email if un-verified login attempted?](https://community.auth0.com/t/how-to-send-verification-email-if-un-verified-login-attempted/88130)
**Author:** [@mkstowe](https://community.auth0.com/u/mkstowe)\ **Replies:** 2\ **Last updated:** [August 3, 2022, 8:26pm UTC](https://community.auth0.com/t/how-to-send-verification-email-if-un-verified-login-attempted/88130 "2022-08-03T20:26:03Z")
I’m trying to set up an action to automatically resend the verification email if an un-verified person tries to login. I found this article that does something similar using the old Rules syntax, but I can’t figure out h… --- ## [Verification Email not received](https://community.auth0.com/t/verification-email-not-received/85143)
**Author:** [@auth.trial.ac](https://community.auth0.com/u/auth.trial.ac)\ **Replies:** 7\ **Last updated:** [June 17, 2022, 10:00pm UTC](https://community.auth0.com/t/verification-email-not-received/85143 "2022-06-17T22:00:58Z")
I am not receiving verification emails anymore. I am not using any external smtp. Is that an issue?. This is just for hobby purpose. --- ## [Registration is not working correctly](https://community.auth0.com/t/registration-is-not-working-correctly/84467)
**Author:** [@Softwerker04](https://community.auth0.com/u/Softwerker04)\ **Replies:** 3\ **Last updated:** [June 13, 2022, 3:38pm UTC](https://community.auth0.com/t/registration-is-not-working-correctly/84467 "2022-06-13T15:38:00Z")
Environment: using custom database (Azure SQL) using SendGrid account for sending email verification What happens: After I filled out the registration page (username, email, password) and clicked the submit button th… --- ## [How can I disable Verification Mail from Auth0?](https://community.auth0.com/t/how-can-i-disable-verification-mail-from-auth0/84108)
**Author:** [@hiroga](https://community.auth0.com/u/hiroga)\ **Replies:** 2\ **Last updated:** [May 27, 2022, 2:48am UTC](https://community.auth0.com/t/how-can-i-disable-verification-mail-from-auth0/84108 "2022-05-27T02:48:58Z")
In order to change the redirection destination in Email Verification immediately after sign-up for each user, I am considering sending our own verification emails using Rules. I have implemented this according to the fo… --- ## [Some verification mails are not coming through (even not in spam)](https://community.auth0.com/t/some-verification-mails-are-not-coming-through-even-not-in-spam/81373)
**Author:** [@tom20](https://community.auth0.com/u/tom20)\ **Replies:** 1\ **Last updated:** [May 12, 2022, 9:29pm UTC](https://community.auth0.com/t/some-verification-mails-are-not-coming-through-even-not-in-spam/81373 "2022-05-12T21:29:44Z")
Hi there, I just heard that our verification emails (with the 6 digit code) are not coming through for some of our users that sign in. I tried it myself and that works without an issue. Also tested it with different e-m… --- ## [E-Mails to Office 365 mailboxes are not delivered when using Amazon Simple Mail Service (SES)](https://community.auth0.com/t/e-mails-to-office-365-mailboxes-are-not-delivered-when-using-amazon-simple-mail-service-ses/82519)
**Author:** [@michael.schnyder](https://community.auth0.com/u/michael.schnyder)\ **Replies:** 6\ **Last updated:** [May 10, 2022, 2:46am UTC](https://community.auth0.com/t/e-mails-to-office-365-mailboxes-are-not-delivered-when-using-amazon-simple-mail-service-ses/82519 "2022-05-10T02:46:31Z")
Dear Community I’m maintaining 4 tenants, and have setup the E-Mail provider as documented. For all 4 tenants I have tested sending the test email after the configuration. For all of them the test mail has been successf… --- ## [Verify email - Email Subject Translation](https://community.auth0.com/t/verify-email-email-subject-translation/80887)
**Author:** [@lorenzo.divita](https://community.auth0.com/u/lorenzo.divita)\ **Replies:** 1\ **Last updated:** [March 31, 2022, 9:52pm UTC](https://community.auth0.com/t/verify-email-email-subject-translation/80887 "2022-03-31T21:52:47Z")
Hello auth0 support, I’m opening this ticket to echo the thread already opened a few years ago here. We’re currently using new universal login flow in order to get verify emails translated accorded to the preferred lan… --- ## [Email verification redirect not including user's email](https://community.auth0.com/t/email-verification-redirect-not-including-users-email/80415)
**Author:** [@nicolasGranTorre](https://community.auth0.com/u/nicolasGranTorre)\ **Replies:** 4\ **Last updated:** [March 30, 2022, 4:58pm UTC](https://community.auth0.com/t/email-verification-redirect-not-including-users-email/80415 "2022-03-30T16:58:24Z")
After the user click on the verification link, it is redirected to my domain with this data (formatted for reading): ?supportSignUp=true &supportForgotPassword=true &message=Your%20email%20was%20verified.%20You%20can%… --- ## [Email verification status remains pending after user verification when custom database is used](https://community.auth0.com/t/email-verification-status-remains-pending-after-user-verification-when-custom-database-is-used/80239)
**Author:** [@hugo.seung](https://community.auth0.com/u/hugo.seung)\ **Replies:** 1\ **Last updated:** [March 30, 2022, 12:48am UTC](https://community.auth0.com/t/email-verification-status-remains-pending-after-user-verification-when-custom-database-is-used/80239 "2022-03-30T00:48:15Z")
Hi all, I’m using custom database for some reason and there’s an issue that user has verified the email through the e-mail received when signup, but the email verification status of the user is still pending. (The valu… [Next page](https://community.auth0.com/tag/verification-email/466.md?match_all_tags=true&page=1&tags%5B%5D=verification-email)