# \#user-management

**URL:** https://community.auth0.com/tag/user-management/654.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Moving users out of a Base44 app: can they keep their passwords?](https://community.auth0.com/t/moving-users-out-of-a-base44-app-can-they-keep-their-passwords/205287)

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**Author:** [@n001spartan](https://community.auth0.com/u/n001spartan)\
**Replies:** 2\
**Last updated:** [November 12, 2026, 12:18pm UTC](https://community.auth0.com/t/moving-users-out-of-a-base44-app-can-they-keep-their-passwords/205287 "2026-11-12T12:18:12Z")

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We’re moving an app off Base44 onto our own stack and the part I’m stuck on is the users. As far as I can tell Base44 doesn’t let you export password hashes, so a normal user export would force everyone to reset their pa…

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## [When can  email\_verified  be removed or reset on a user created through an enterprise SAML connection with Organizations?](https://community.auth0.com/t/when-can-email-verified-be-removed-or-reset-on-a-user-created-through-an-enterprise-saml-connection-with-organizations/205076)

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**Author:** [@vignesh.ramalingam](https://community.auth0.com/u/vignesh.ramalingam)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 10:49am UTC](https://community.auth0.com/t/when-can-email-verified-be-removed-or-reset-on-a-user-created-through-an-enterprise-saml-connection-with-organizations/205076 "2026-11-05T10:49:29Z")

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Context: I user the invitation flow to onboard the user. but only SSO connections have the auto-membership enabled and likely blocked when postlogin deny access based on the email\_verified key. • Users sign in through …

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## [Lost Team Owner Access Recovery Request](https://community.auth0.com/t/lost-team-owner-access-recovery-request/204959)

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**Author:** [@michael.beavers](https://community.auth0.com/u/michael.beavers)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 2:40pm UTC](https://community.auth0.com/t/lost-team-owner-access-recovery-request/204959 "2026-11-03T14:40:48Z")

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Hello, I am on the free tier and accidentally deleted the original Team Owner account from my tenant. Because of this, my remaining administrator account is locked out of the Teams dashboard and cannot add any new member…

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## [Orphaned Account - Would like to create a team and tenant](https://community.auth0.com/t/orphaned-account-would-like-to-create-a-team-and-tenant/204834)

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**Author:** [@engineering9](https://community.auth0.com/u/engineering9)\
**Replies:** 1\
**Last updated:** [October 29, 2026, 11:16pm UTC](https://community.auth0.com/t/orphaned-account-would-like-to-create-a-team-and-tenant/204834 "2026-10-29T23:16:54Z")

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I have an orphaned account that i can sign-in with. I am trying to create a new team and tenant with it, however, i am getting a generic “Bad Request” failed when clicking the button to create the tenant and I cannot pro…

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## [Error!The user does not exist](https://community.auth0.com/t/error-the-user-does-not-exist/204707)

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**Author:** [@davy](https://community.auth0.com/u/davy)\
**Replies:** 1\
**Last updated:** [October 26, 2026, 7:00pm UTC](https://community.auth0.com/t/error-the-user-does-not-exist/204707 "2026-10-26T19:00:27Z")

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Hello, we are getting some compaints about user management. We have an example of a user that shows up when searching the email address in user management, but when you click on the name to go the details, we’ll get “E…

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## [Recover management access to an existing Auth0 production tenant](https://community.auth0.com/t/recover-management-access-to-an-existing-auth0-production-tenant/204228)

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**Author:** [@lateefinspection](https://community.auth0.com/u/lateefinspection)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 9:49pm UTC](https://community.auth0.com/t/recover-management-access-to-an-existing-auth0-production-tenant/204228 "2026-10-13T21:49:13Z")

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I am trying to recover Auth0 Dashboard management access to an existing production tenant. The tenant is still active and issuing valid tokens for a production application. I have historical browser evidence showing th…

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## [Request to delete my Auth0 and Community accounts](https://community.auth0.com/t/request-to-delete-my-auth0-and-community-accounts/204179)

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**Author:** [@spencer.lieb](https://community.auth0.com/u/spencer.lieb)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 8:26pm UTC](https://community.auth0.com/t/request-to-delete-my-auth0-and-community-accounts/204179 "2026-10-13T20:26:02Z")

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I was trying to login to my work account and never got the invite emails and when tried logging in as my admin said to and ended up creating an account on accident. I would like to have my account deleted. Since I canno…

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## [Unable To Change Admin's Email along with Unable to Add Tenant Members to Free plan](https://community.auth0.com/t/unable-to-change-admins-email-along-with-unable-to-add-tenant-members-to-free-plan/204138)

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**Author:** [@user.admin](https://community.auth0.com/u/user.admin)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 8:43pm UTC](https://community.auth0.com/t/unable-to-change-admins-email-along-with-unable-to-add-tenant-members-to-free-plan/204138 "2026-10-12T20:43:17Z")

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Hi, I am unable to change my email of my tenant and it’s not working. I cannot see the option and neither I can invite the new email as a Tenant Admin

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## [After 6 months away, I can sign Into Auth0, but my App and API are missing and access is denied](https://community.auth0.com/t/after-6-months-away-i-can-sign-into-auth0-but-my-app-and-api-are-missing-and-access-is-denied/203138)

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**Author:** [@ogmios4](https://community.auth0.com/u/ogmios4)\
**Replies:** 1\
**Last updated:** [October 7, 2026, 7:16pm UTC](https://community.auth0.com/t/after-6-months-away-i-can-sign-into-auth0-but-my-app-and-api-are-missing-and-access-is-denied/203138 "2026-10-07T19:16:14Z")

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After not accessing Auth0 for a number of months, and now returning to test my Application and API in Auth0, I’m able to sign into Auth0, but my Application and API I had in there are no longer displayed, and Auth0 says …

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## [How to implement secondary account authentication for server-side account linking with Next.js SDK?](https://community.auth0.com/t/how-to-implement-secondary-account-authentication-for-server-side-account-linking-with-next-js-sdk/203881)

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**Author:** [@Vestels](https://community.auth0.com/u/Vestels)\
**Replies:** 1\
**Last updated:** [October 5, 2026, 4:46pm UTC](https://community.auth0.com/t/how-to-implement-secondary-account-authentication-for-server-side-account-linking-with-next-js-sdk/203881 "2026-10-05T16:46:05Z")

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Hi, I’m using Next.js 16 + @auth0/nextjs-auth0 4.29.x, Auth0 and a Spring Boot backend with the Auth0 Management API. I’m trying to implement user-initiated account linking liek this: Primary Auth0 session ↓ "Conn…

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## [I've deleted my only tenant. Please delete my Auth0 account and its data.](https://community.auth0.com/t/ive-deleted-my-only-tenant-please-delete-my-auth0-account-and-its-data/203746)

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**Author:** [@stjeong04](https://community.auth0.com/u/stjeong04)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 10:48pm UTC](https://community.auth0.com/t/ive-deleted-my-only-tenant-please-delete-my-auth0-account-and-its-data/203746 "2026-09-28T22:48:41Z")

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I’ve deleted my only tenant. Please delete my Auth0 account and its data.

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## [Account linking](https://community.auth0.com/t/account-linking/203673)

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**Author:** [@yondela08](https://community.auth0.com/u/yondela08)\
**Replies:** 1\
**Last updated:** [September 25, 2026, 11:16pm UTC](https://community.auth0.com/t/account-linking/203673 "2026-09-25T23:16:50Z")

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Is account linking possible in free plan

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## [Auth0 Account Migration Using "abbaspour/auth0-account-migration"](https://community.auth0.com/t/auth0-account-migration-using-abbaspour-auth0-account-migration/203441)

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**Author:** [@abuscaglio](https://community.auth0.com/u/abuscaglio)\
**Replies:** 1\
**Last updated:** [September 18, 2026, 6:09pm UTC](https://community.auth0.com/t/auth0-account-migration-using-abbaspour-auth0-account-migration/203441 "2026-09-18T18:09:43Z")

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Good Morning! I am attempting to implement lazy migration for Auth0 tenants using the following github code: The issue I am running into, is that this code was last updated 9 years ago and the readme instructions for…

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## [Delete account](https://community.auth0.com/t/delete-account/203197)

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**Author:** [@hydradjhard](https://community.auth0.com/u/hydradjhard)\
**Replies:** 1\
**Last updated:** [September 9, 2026, 7:20pm UTC](https://community.auth0.com/t/delete-account/203197 "2026-09-09T19:20:29Z")

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@support I want to delete my account on Auth0. Thanks

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## [DAE Change Profile dialog not working](https://community.auth0.com/t/dae-change-profile-dialog-not-working/203040)

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**Author:** [@anton.venter](https://community.auth0.com/u/anton.venter)\
**Replies:** 2\
**Last updated:** [September 3, 2026, 11:28pm UTC](https://community.auth0.com/t/dae-change-profile-dialog-not-working/203040 "2026-09-03T23:28:47Z")

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The Change Profile dialog in the DAE is not working right. For both InputMultiCombo and InputSelectCombo the ‘options’ do not render correctly. All we see is a small grey rectangle with an X (Remove button) to the right…

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## [Unable to login](https://community.auth0.com/t/unable-to-login/202886)

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**Author:** [@milan.tancic](https://community.auth0.com/u/milan.tancic)\
**Replies:** 1\
**Last updated:** [August 28, 2026, 7:57am UTC](https://community.auth0.com/t/unable-to-login/202886 "2026-08-28T07:57:07Z")

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I am unable to login with support email of my company to Auth0 because it require to select method for verifying identity. Account on Auth0 with my company support email was created before me or my coleagues and now we d…

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## [How to Export Users Data with Passwords](https://community.auth0.com/t/how-to-export-users-data-with-passwords/202857)

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**Author:** [@meet.khunt](https://community.auth0.com/u/meet.khunt)\
**Replies:** 3\
**Last updated:** [August 27, 2026, 3:29pm UTC](https://community.auth0.com/t/how-to-export-users-data-with-passwords/202857 "2026-08-27T15:29:29Z")

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I need to migrate all production users from our current Auth0 tenant to our client’s Auth0 tenant. Could someone guide me on the best approach, especially: How to migrate/export and import user data? How can exist…

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## [Authentication Methods](https://community.auth0.com/t/authentication-methods/202771)

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**Author:** [@DuxXXXX](https://community.auth0.com/u/DuxXXXX)\
**Replies:** 5\
**Last updated:** [August 26, 2026, 8:56am UTC](https://community.auth0.com/t/authentication-methods/202771 "2026-08-26T08:56:17Z")

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I’m trying to create a authentication method for a user via User Managent. Request here is successful. Request to Auth0 { "aaguid" : "ea9b8d66-4d01-1d21-3ce4-b6b48cb575d4", "credential\_backed\_up" : true, "credentia…

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## [Delete my account and personal data](https://community.auth0.com/t/delete-my-account-and-personal-data/202600)

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**Author:** [@atrtde](https://community.auth0.com/u/atrtde)\
**Replies:** 1\
**Last updated:** [August 17, 2026, 3:15pm UTC](https://community.auth0.com/t/delete-my-account-and-personal-data/202600 "2026-08-17T15:15:20Z")

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Hello, I’d like to delete my account and all personal data.

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## [Update password vs Reset Password](https://community.auth0.com/t/update-password-vs-reset-password/202430)

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**Author:** [@karuissobusy](https://community.auth0.com/u/karuissobusy)\
**Replies:** 1\
**Last updated:** [August 10, 2026, 8:00pm UTC](https://community.auth0.com/t/update-password-vs-reset-password/202430 "2026-08-10T20:00:26Z")

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When it comes to change password, traditionally update password and reset password are two seperate ways. Reset is more when user forgets their existing password and update is when they remember the password, they login …

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## [Please delete duplicate Auth0 Database account and tenant](https://community.auth0.com/t/please-delete-duplicate-auth0-database-account-and-tenant/201977)

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**Author:** [@cxlobo](https://community.auth0.com/u/cxlobo)\
**Replies:** 1\
**Last updated:** [July 24, 2026, 3:44pm UTC](https://community.auth0.com/t/please-delete-duplicate-auth0-database-account-and-tenant/201977 "2026-07-24T15:44:55Z")

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Hello Auth0 Support, I accidentally created two Auth0 dashboard accounts with the same email address: \[REDACTED\] One account uses GitHub as the provider, and the other one uses Database/email-password. I would like to…

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## [Request for account deletion](https://community.auth0.com/t/request-for-account-deletion/201579)

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**Author:** [@dbodky](https://community.auth0.com/u/dbodky)\
**Replies:** 2\
**Last updated:** [July 13, 2026, 7:48pm UTC](https://community.auth0.com/t/request-for-account-deletion/201579 "2026-07-13T19:48:18Z")

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Hello, I don’t need my auth0 account anymore, and would like for it to be deleted. According to the FAQ, I need to first delete my tenant(s) (already done), and then post in the auth0 community to ask for account deleti…

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## [Password reset link](https://community.auth0.com/t/password-reset-link/201313)

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**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\
**Replies:** 3\
**Last updated:** [July 7, 2026, 12:31pm UTC](https://community.auth0.com/t/password-reset-link/201313 "2026-07-07T12:31:21Z")

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Hi, we have currently a manual process for the signUp of an app. An employee creates the user via the Auth0 Dashboard with a random password. The user of the app now has to klick “Password forgotten” in the Auth0 Scree…

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## [Users with email endpoint search with plus in email address](https://community.auth0.com/t/users-with-email-endpoint-search-with-plus-in-email-address/201314)

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**Author:** [@Kush1](https://community.auth0.com/u/Kush1)\
**Replies:** 1\
**Last updated:** [July 2, 2026, 7:16pm UTC](https://community.auth0.com/t/users-with-email-endpoint-search-with-plus-in-email-address/201314 "2026-07-02T19:16:12Z")

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https://.auth0.com/api/v2/users-by-email?email= example email address firstname.surname+1@gmail.com : returns 404 encode email address: returns 404. there seems to be an issue with the + also tried: https://auth0.co…

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## [How to securely validate users before allowing them to register](https://community.auth0.com/t/how-to-securely-validate-users-before-allowing-them-to-register/201297)

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**Author:** [@amay](https://community.auth0.com/u/amay)\
**Replies:** 0\
**Last updated:** [July 1, 2026, 7:54pm UTC](https://community.auth0.com/t/how-to-securely-validate-users-before-allowing-them-to-register/201297 "2026-07-01T19:54:53Z")

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We are trying to restrict user signups to users we already know about (based upon other data we receive), but have been struggling to find a mechanism to do this securely that meets all our needs. We’ve worked with an Au…

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## [Lost access to paid account](https://community.auth0.com/t/lost-access-to-paid-account/201210)

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**Author:** [@sarahford09](https://community.auth0.com/u/sarahford09)\
**Replies:** 1\
**Last updated:** [June 29, 2026, 8:04pm UTC](https://community.auth0.com/t/lost-access-to-paid-account/201210 "2026-06-29T20:04:40Z")

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Our sole admin has left and we can’t access her authentication to access the account

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## [Cannot update User's phone\_number](https://community.auth0.com/t/cannot-update-users-phone-number/201057)

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**Author:** [@Arne\_De\_Herdt](https://community.auth0.com/u/Arne_De_Herdt)\
**Replies:** 1\
**Last updated:** [June 22, 2026, 7:26pm UTC](https://community.auth0.com/t/cannot-update-users-phone-number/201057 "2026-06-22T19:26:17Z")

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Hello, We are currently running into a weird problem with the PATCH User endpoint. The documentation states that the phone\_number property must be + followed by 1 to 15 digits. So during testing we tried to change the …

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## [Email verification link expired](https://community.auth0.com/t/email-verification-link-expired/200859)

<div class="topic-metadata">

**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\
**Replies:** 2\
**Last updated:** [June 18, 2026, 7:40am UTC](https://community.auth0.com/t/email-verification-link-expired/200859 "2026-06-18T07:40:56Z")

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My customers can sign up themselves. They then receive a verification email with a link to verify their email address. I have a custom action that blocks login as long as the email has not been verified. If the customer …

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## [All my data removed for dashboard](https://community.auth0.com/t/all-my-data-removed-for-dashboard/200694)

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**Author:** [@devops\_aryze](https://community.auth0.com/u/devops_aryze)\
**Replies:** 3\
**Last updated:** [June 10, 2026, 7:42pm UTC](https://community.auth0.com/t/all-my-data-removed-for-dashboard/200694 "2026-06-10T19:42:11Z")

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Guys i lost all my Applications and Users for auth0. How it possible? You deleted them?

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## [Free-Tier: Transfer of Ownership](https://community.auth0.com/t/free-tier-transfer-of-ownership/200602)

<div class="topic-metadata">

**Author:** [@geralda](https://community.auth0.com/u/geralda)\
**Replies:** 1\
**Last updated:** [June 9, 2026, 12:26am UTC](https://community.auth0.com/t/free-tier-transfer-of-ownership/200602 "2026-06-09T00:26:37Z")

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Can anyone from Auth0 help me transfer ownership to our client. I am not sure if you can see my previous post: https://community.auth0.com/t/transfer-of-ownership/200431/3 to summarize, I recently asked how to transfer…

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