# \#user-import **URL:** https://community.auth0.com/tag/user-import/208.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Batch Import Users to Organization](https://community.auth0.com/t/batch-import-users-to-organization/197190)
**Author:** [@jonathan.hughes](https://community.auth0.com/u/jonathan.hughes)\ **Replies:** 1\ **Last updated:** [March 4, 2026, 4:24pm UTC](https://community.auth0.com/t/batch-import-users-to-organization/197190 "2026-03-04T16:24:22Z")
Feature: Add an option to batch add members to an organization during user import or directly at the organization level. Description: There is no built in process within the Auth0 dashboard to import users to an organiz… --- ## [Option to disable import users to Auth0 after custom database disconnect](https://community.auth0.com/t/option-to-disable-import-users-to-auth0-after-custom-database-disconnect/197028)
**Author:** [@TRH](https://community.auth0.com/u/TRH)\ **Replies:** 1\ **Last updated:** [February 27, 2026, 8:07pm UTC](https://community.auth0.com/t/option-to-disable-import-users-to-auth0-after-custom-database-disconnect/197028 "2026-02-27T20:07:35Z")
Hello Auth0, see the detailed discription below. Cheers, Toby Feature: Option to disable import users to Auth0 after custom database disconnect. Description: The documentation Configure Automatic Migration from Your… --- ## [User Migration with custom hash password](https://community.auth0.com/t/user-migration-with-custom-hash-password/86822)
**Author:** [@spoudel](https://community.auth0.com/u/spoudel)\ **Replies:** 10\ **Last updated:** [October 21, 2024, 11:46pm UTC](https://community.auth0.com/t/user-migration-with-custom-hash-password/86822 "2024-10-21T23:46:04Z")
I am trying to use the import user extension to migrate users from a legacy DB. I am building a json file to migrate the users. I need a little help with custom password hash object. The scenario is: The hashing of the… --- ## [Import user without email](https://community.auth0.com/t/import-user-without-email/59712)
**Author:** [@ayush243](https://community.auth0.com/u/ayush243)\ **Replies:** 5\ **Last updated:** [December 28, 2022, 10:49pm UTC](https://community.auth0.com/t/import-user-without-email/59712 "2022-12-28T22:49:04Z")
Hi when I m importing users using user-import-export-extension I m getting this error Unable to import user “+14xxxxxxx”: Missing required property: email I do not have emails as this the authentication is based on ph… --- ## [Porting users from one Auth0 tenant to another](https://community.auth0.com/t/porting-users-from-one-auth0-tenant-to-another/27826)
**Author:** [@brian.meeker](https://community.auth0.com/u/brian.meeker)\ **Replies:** 4\ **Last updated:** [December 26, 2022, 11:09pm UTC](https://community.auth0.com/t/porting-users-from-one-auth0-tenant-to-another/27826 "2022-12-26T23:09:07Z")
My team is currently working on cleaning up an existing Auth0 tenant so that we can cleanly deploy tenant changes using auth0-deploy-cli. However, we’re unsure on how to deal with porting over users. In an ideal world, … --- ## [Bulk Import From WordPress is not Working](https://community.auth0.com/t/bulk-import-from-wordpress-is-not-working/87592)
**Author:** [@tin](https://community.auth0.com/u/tin)\ **Replies:** 9\ **Last updated:** [October 10, 2022, 10:38pm UTC](https://community.auth0.com/t/bulk-import-from-wordpress-is-not-working/87592 "2022-10-10T22:38:57Z")
Im trying to import all my users to Auth0, but the problem is that is saying \[{"user":{"email":"tin@\*\*\*.com","email\_verified":true,"user\_metadata":{"roles":\["administrator"\]},"custom\_password\_hash":{"algorithm":"md5","h… --- ## [Import user failed - error with zero details from extension](https://community.auth0.com/t/import-user-failed-error-with-zero-details-from-extension/88628)
**Author:** [@mab](https://community.auth0.com/u/mab)\ **Replies:** 1\ **Last updated:** [August 12, 2022, 6:20pm UTC](https://community.auth0.com/t/import-user-failed-error-with-zero-details-from-extension/88628 "2022-08-12T18:20:12Z")
I tried importing the user by extension. Simple case. But I have got an error with zero details "Unable to import user “test.test@test.com”: " . What could be wrong here? \[ { "user\_id": "15580", "… --- ## [Import users fails with "message":"Users file must not be empty","errorCode":"operation\_not\_supported"](https://community.auth0.com/t/import-users-fails-with-message-users-file-must-not-be-empty-errorcode-operation-not-supported/80880)
**Author:** [@madhukar.koratagere](https://community.auth0.com/u/madhukar.koratagere)\ **Replies:** 3\ **Last updated:** [April 4, 2022, 3:53pm UTC](https://community.auth0.com/t/import-users-fails-with-message-users-file-must-not-be-empty-errorcode-operation-not-supported/80880 "2022-04-04T15:53:23Z")
when trying to import users, it fails with the below error, can you please point to what am doing wrong here ? ERROR recieved : {“statusCode”:400,“error”:“Bad Request”,“message”:“Users file must not be empty”,“errorCod… --- ## [Password hash in bulk user import](https://community.auth0.com/t/password-hash-in-bulk-user-import/80836)
**Author:** [@Gunjan.Parmar](https://community.auth0.com/u/Gunjan.Parmar)\ **Replies:** 1\ **Last updated:** [March 31, 2022, 6:49pm UTC](https://community.auth0.com/t/password-hash-in-bulk-user-import/80836 "2022-03-31T18:49:00Z")
I doing bulk import using Import Export Extension. I have password encrypted per Auth0 recommended algorithm. Question: Once users are imported successfully in Auth0, would Auth0 encrypt the password again on their end?… --- ## [Correctly Formatting JSON for Bulk User Import](https://community.auth0.com/t/correctly-formatting-json-for-bulk-user-import/75065)
**Author:** [@emily\_ws](https://community.auth0.com/u/emily_ws)\ **Replies:** 1\ **Last updated:** [December 16, 2021, 5:03pm UTC](https://community.auth0.com/t/correctly-formatting-json-for-bulk-user-import/75065 "2021-12-16T17:03:24Z")
Hello! I am trying to import users from an external database into Auth0 and trying to wrap my head around the process. Right now I am exporting to .XLS, converting to .CSV and then using an online converter to JSON. Each… --- ## [ASP.NET membership Import not working](https://community.auth0.com/t/asp-net-membership-import-not-working/67437)
**Author:** [@MartijnZ](https://community.auth0.com/u/MartijnZ)\ **Replies:** 2\ **Last updated:** [August 6, 2021, 12:15pm UTC](https://community.auth0.com/t/asp-net-membership-import-not-working/67437 "2021-08-06T12:15:35Z")
Hi, I am running into this issue using an old ASP.NET project using Membership. It has the password hashed with sha1 in the database and salt in the dbo.Membership table. When trying to import an example using the use… --- ## [User import did not send an email](https://community.auth0.com/t/user-import-did-not-send-an-email/63871)
**Author:** [@enno](https://community.auth0.com/u/enno)\ **Replies:** 1\ **Last updated:** [June 4, 2021, 9:48pm UTC](https://community.auth0.com/t/user-import-did-not-send-an-email/63871 "2021-06-04T21:48:53Z")
We did a bulk import of our users through the api/v2/jobs/users-imports API, with “send\_completion\_email”: true, but the job succeeded without ever sending an email. We’re able to see the job status in Monitoring → Logs,… --- ## [User import from SAP Commerce (pbkdf2-sha1), login fails](https://community.auth0.com/t/user-import-from-sap-commerce-pbkdf2-sha1-login-fails/63259)
**Author:** [@teemu.alander](https://community.auth0.com/u/teemu.alander)\ **Replies:** 4\ **Last updated:** [June 2, 2021, 8:47am UTC](https://community.auth0.com/t/user-import-from-sap-commerce-pbkdf2-sha1-login-fails/63259 "2021-06-02T08:47:29Z")
I am exporting users from SAP commerce which have pbkdf2 encoded passwords (sha1) with 1000 iterations and 512 length. Import is fine and works but for some reason I cannot login with my imported user. I followed this in… --- ## [Importing users from one tenant to an other with passwords](https://community.auth0.com/t/importing-users-from-one-tenant-to-an-other-with-passwords/61979)
**Author:** [@softwareengineersazu](https://community.auth0.com/u/softwareengineersazu)\ **Replies:** 1\ **Last updated:** [April 29, 2021, 11:09pm UTC](https://community.auth0.com/t/importing-users-from-one-tenant-to-an-other-with-passwords/61979 "2021-04-29T23:09:26Z")
Hello, Im trying to copy users from one tenant to an other. I’m using bulk export from tenant1 to get the list of users i need and making a json file to bulk import the users to tenant2, i would also like to import the … --- ## [Is there any way to import user with password salted twice ? (prefixed/suffixed)](https://community.auth0.com/t/is-there-any-way-to-import-user-with-password-salted-twice-prefixed-suffixed/59145)
**Author:** [@IrvinT](https://community.auth0.com/u/IrvinT)\ **Replies:** 2\ **Last updated:** [March 10, 2021, 11:28am UTC](https://community.auth0.com/t/is-there-any-way-to-import-user-with-password-salted-twice-prefixed-suffixed/59145 "2021-03-10T11:28:10Z")
Hi, I would like to know if there is any way to import a user with a password salted twice on both side of the password, i mean, on prefix/suffix position. My hash is built with : md5(salt + password + salt) Do you th… --- ## [Bad Request 400 Invalid multipart payload format - Invalid body](https://community.auth0.com/t/bad-request-400-invalid-multipart-payload-format-invalid-body/51578)
**Author:** [@michal.pogorzelski](https://community.auth0.com/u/michal.pogorzelski)\ **Replies:** 1\ **Last updated:** [October 16, 2020, 8:28pm UTC](https://community.auth0.com/t/bad-request-400-invalid-multipart-payload-format-invalid-body/51578 "2020-10-16T20:28:25Z")
I’m struggling to bulk import users json file via api/v2/jobs/users-imports endpoint using Powershell script. Could you please point out what am I missing in between? This is a piece of code resposible for REST call. $… --- ## [User Import/Export Extension](https://community.auth0.com/t/user-import-export-extension/37058)
**Author:** [@inkubito](https://community.auth0.com/u/inkubito)\ **Replies:** 3\ **Last updated:** [January 30, 2020, 4:21pm UTC](https://community.auth0.com/t/user-import-export-extension/37058 "2020-01-30T16:21:21Z")
I would like to provide users who access the Delegated Admin Application access to the user import/export feature/extension without them accessing the Admin Dashboard. How do I achieve this? --- ## [User Import/Export - Cannot import exported file](https://community.auth0.com/t/user-import-export-cannot-import-exported-file/10730)
**Author:** [@gsingh](https://community.auth0.com/u/gsingh)\ **Replies:** 8\ **Last updated:** [April 3, 2019, 2:33pm UTC](https://community.auth0.com/t/user-import-export-cannot-import-exported-file/10730 "2019-04-03T14:33:00Z")
Is there a reason the export output of user export/import extension cannot be consumed by the same extension? One bug is JSON output is not properly formatted JSON. Second bug is field names are not correct casing. Thir… --- ## [Question/suggestion for turning off a connection's "custom database"](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193)
**Author:** [@chris.olson](https://community.auth0.com/u/chris.olson)\ **Replies:** 5\ **Last updated:** [March 11, 2019, 10:19pm UTC](https://community.auth0.com/t/question-suggestion-for-turning-off-a-connections-custom-database/17193 "2019-03-11T22:19:24Z")
After reading the doc above, I had some questions/suggestions regarding custom database connections The process for disabling “use my own database” could be much easier. Instead of copying a no-op return into each o… --- ## [How can I import users from one system to another system without changing their password (both are using Auth0)](https://community.auth0.com/t/how-can-i-import-users-from-one-system-to-another-system-without-changing-their-password-both-are-using-auth0/9375)
**Author:** [@fazil](https://community.auth0.com/u/fazil)\ **Replies:** 2\ **Last updated:** [February 21, 2019, 10:33pm UTC](https://community.auth0.com/t/how-can-i-import-users-from-one-system-to-another-system-without-changing-their-password-both-are-using-auth0/9375 "2019-02-21T22:33:11Z")
I have below scenario. Please let me know if you can help us with that. We have existing system which is using Auth0 to maintain user details. Now we are rewriting entire system with a new database and technology where… --- ## [Import users, send activation, and have user set pwd](https://community.auth0.com/t/import-users-send-activation-and-have-user-set-pwd/10504)
**Author:** [@jbd4jc](https://community.auth0.com/u/jbd4jc)\ **Replies:** 1\ **Last updated:** [May 1, 2018, 8:09pm UTC](https://community.auth0.com/t/import-users-send-activation-and-have-user-set-pwd/10504 "2018-05-01T20:09:51Z")
I added the user import/export extension and discovered that I can only import .json files. I converted my .csv to .json and successfully imported a new user. However, I am trying to determine how I can auto-send the a… --- ## [How can I import users from one system to another system without changing their password (both are using Auth0)](https://community.auth0.com/t/how-can-i-import-users-from-one-system-to-another-system-without-changing-their-password-both-are-using-auth0/9374)
**Author:** [@salman](https://community.auth0.com/u/salman)\ **Replies:** 1\ **Last updated:** [December 17, 2018, 3:06pm UTC](https://community.auth0.com/t/how-can-i-import-users-from-one-system-to-another-system-without-changing-their-password-both-are-using-auth0/9374 "2018-12-17T15:06:36Z")
I have below scenario. Please let me know if you can help us with that. We have existing system which is using Auth0 to maintain user details. Now we are rewriting entire system with a new database and technology where… --- ## [User-import error 400 invalid multipart payload format](https://community.auth0.com/t/user-import-error-400-invalid-multipart-payload-format/9191)
**Author:** [@baik.jaehyun.at](https://community.auth0.com/u/baik.jaehyun.at)\ **Replies:** 1\ **Last updated:** [December 14, 2018, 5:43pm UTC](https://community.auth0.com/t/user-import-error-400-invalid-multipart-payload-format/9191 "2018-12-14T17:43:58Z")
My upload json file is like this : {“email\_verified” : false,“email”: “lol@gmail.com”,“username” : “lol@gmail.com”,“user\_metadata”: {“given\_name”: “john”,“family\_name”:“doe”,“address”: “123 asda”,“add\_address”: “qwe”,“p… --- ## [Import Users Fails - But don't know why](https://community.auth0.com/t/import-users-fails-but-dont-know-why/8913)
**Author:** [@twoods.imani](https://community.auth0.com/u/twoods.imani)\ **Replies:** 1\ **Last updated:** [December 27, 2017, 8:18pm UTC](https://community.auth0.com/t/import-users-fails-but-dont-know-why/8913 "2017-12-27T20:18:34Z")
Importing Users (according to the confirmation email) says all users failed to import but does not tell me why. Any ideas? I exported the users from another tenant so the file format should be correct. Just simply movi… --- ## [How to get escaped app\_metadata to work with import users endpoint](https://community.auth0.com/t/how-to-get-escaped-app-metadata-to-work-with-import-users-endpoint/8344)
**Author:** [@t4apps](https://community.auth0.com/u/t4apps)\ **Replies:** 0\ **Last updated:** [September 29, 2017, 12:27pm UTC](https://community.auth0.com/t/how-to-get-escaped-app-metadata-to-work-with-import-users-endpoint/8344 "2017-09-29T12:27:58Z")
Gooday Community, when importing users via the API endpoint, i can’t provide escaped app-metadata i.e. “app\_metadata”: “{"tenant":{"prop1":"val1","prop2":"val2"}}” I’ve tried escaped or encoded app\_medata and both are… --- ## [Authorization Extension - right way to auto-assign a role to a user upon signup \*or\* import](https://community.auth0.com/t/authorization-extension-right-way-to-auto-assign-a-role-to-a-user-upon-signup-or-import/8338)
**Author:** [@Joe\_Tillotson](https://community.auth0.com/u/Joe_Tillotson)\ **Replies:** 0\ **Last updated:** [September 29, 2017, 3:14am UTC](https://community.auth0.com/t/authorization-extension-right-way-to-auto-assign-a-role-to-a-user-upon-signup-or-import/8338 "2017-09-29T03:14:43Z")
What is the best/most-proper way to auto-assign a role (an already defined role) to a new user either when they signup, or when they are imported upon first login? Custom rule? it seems cheesy to have a rule that only… --- ## [Bulk Import. How to get Auth0 user ids after import?](https://community.auth0.com/t/bulk-import-how-to-get-auth0-user-ids-after-import/8160)
**Author:** [@romann.edt](https://community.auth0.com/u/romann.edt)\ **Replies:** 1\ **Last updated:** [September 12, 2017, 9:50am UTC](https://community.auth0.com/t/bulk-import-how-to-get-auth0-user-ids-after-import/8160 "2017-09-12T09:50:07Z")
Hi everyone, I need to import ~100k users into Auth0 (into ‘Username-Password-Authentication’ connection). After that, I need to get all the Auth0 User IDs for those recently imported users. What is the best/recommend… --- ## [Stormpath Export Tool](https://community.auth0.com/t/stormpath-export-tool/6614)
**Author:** [@mike2](https://community.auth0.com/u/mike2)\ **Replies:** 5\ **Last updated:** [July 19, 2017, 5:00am UTC](https://community.auth0.com/t/stormpath-export-tool/6614 "2017-07-19T05:00:58Z")
Stormpath have recently created an export tool in relation to there upcoming end of service. Does Auth0 have any plans to be able to import the data exported from Stormpath via this tool? --- ## [User already exists, can not find in Dashboard](https://community.auth0.com/t/user-already-exists-can-not-find-in-dashboard/7044)
**Author:** [@zach.leaman](https://community.auth0.com/u/zach.leaman)\ **Replies:** 4\ **Last updated:** [June 27, 2017, 5:01am UTC](https://community.auth0.com/t/user-already-exists-can-not-find-in-dashboard/7044 "2017-06-27T05:01:17Z")
I imported roughly 60,000 users into our test account yesterday. The import said it failed for all of them. But when I search in the Dashboard, roughly 40,000 users were added. When I search for some users, I can not fin… --- ## [User Import in custom database not working as expected](https://community.auth0.com/t/user-import-in-custom-database-not-working-as-expected/6859)
**Author:** [@jsafont-ext](https://community.auth0.com/u/jsafont-ext)\ **Replies:** 1\ **Last updated:** [June 5, 2017, 2:36pm UTC](https://community.auth0.com/t/user-import-in-custom-database-not-working-as-expected/6859 "2017-06-05T14:36:41Z")
I activated the user import for a database in auth0 connected to a custom database. I wrote the login and getUser scripts, it works great without import but with the import it does not work. For example, if I login to … [Next page](https://community.auth0.com/tag/user-import/208.md?match_all_tags=true&page=1&tags%5B%5D=user-import)