# \#user-import-export **URL:** https://community.auth0.com/tag/user-import-export/1699.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Not able to export list of users](https://community.auth0.com/t/not-able-to-export-list-of-users/199372)
**Author:** [@renaud.cb](https://community.auth0.com/u/renaud.cb)\ **Replies:** 2\ **Last updated:** [April 28, 2026, 4:34am UTC](https://community.auth0.com/t/not-able-to-export-list-of-users/199372 "2026-04-28T04:34:27Z")
Hello, when i try to export the list of the users (CSV with default fields) i have the error poping up “Error! You don’t have permissions to access the resource” any idea what could be the problem ? I have access and … --- ## [User Export - Multifactor Methods](https://community.auth0.com/t/user-export-multifactor-methods/196137)
**Author:** [@markEs](https://community.auth0.com/u/markEs)\ **Replies:** 2\ **Last updated:** [January 12, 2026, 7:17pm UTC](https://community.auth0.com/t/user-export-multifactor-methods/196137 "2026-01-12T19:17:07Z")
I need to get a list of all ~50k users and their multifactor enrollments and types. I am trying to do this via the export users function and when I add a field to the user export like guardian\_enrollments\[0\].type I don’… --- ## [Duplicate user created after first login during custom DB migration (Bulk + JIT), despite returning same user\_id](https://community.auth0.com/t/duplicate-user-created-after-first-login-during-custom-db-migration-bulk-jit-despite-returning-same-user-id/195105)
**Author:** [@ray4](https://community.auth0.com/u/ray4)\ **Replies:** 3\ **Last updated:** [December 4, 2025, 6:07pm UTC](https://community.auth0.com/t/duplicate-user-created-after-first-login-during-custom-db-migration-bulk-jit-despite-returning-same-user-id/195105 "2025-12-04T18:07:01Z")
Hi everyone, I’ve been implementing a bulk + JIT migration flow from Azure AD B2C to Auth0, and I’ve hit a strange issue where Auth0 creates a duplicate user profile on the first login, even though my custom DB login sc… --- ## [Bulk Import Users](https://community.auth0.com/t/bulk-import-users/193554)
**Author:** [@jonathan.hughes](https://community.auth0.com/u/jonathan.hughes)\ **Replies:** 3\ **Last updated:** [November 4, 2025, 9:25pm UTC](https://community.auth0.com/t/bulk-import-users/193554 "2025-11-04T21:25:50Z")
I need to import users from an existing Okta. I am not going to connect my instance to that okta for a trickle integration, I need to bulk import with no passwords and sending out invite emails for users to set their pa… --- ## [Does pre-registering more users than MAU affect billing or limits?](https://community.auth0.com/t/does-pre-registering-more-users-than-mau-affect-billing-or-limits/192719)
**Author:** [@KouYuume](https://community.auth0.com/u/KouYuume)\ **Replies:** 2\ **Last updated:** [October 5, 2025, 11:36pm UTC](https://community.auth0.com/t/does-pre-registering-more-users-than-mau-affect-billing-or-limits/192719 "2025-10-05T23:36:04Z")
Hi everyone, I would like to confirm how pre-registering users in Auth0 works. For example, if my plan includes 1,000 MAU, would there be any issues or limitations if I pre-register 5,000 or even 10,000 users? My unde… --- ## [Migrating from Heroku Add-on Auth0 to Paid Plan](https://community.auth0.com/t/migrating-from-heroku-add-on-auth0-to-paid-plan/190736)
**Author:** [@hiroaki.migita](https://community.auth0.com/u/hiroaki.migita)\ **Replies:** 1\ **Last updated:** [August 18, 2025, 7:50pm UTC](https://community.auth0.com/t/migrating-from-heroku-add-on-auth0-to-paid-plan/190736 "2025-08-18T19:50:41Z")
We are currently using the Auth0 Heroku Add-on (tenant: wispy-breeze-1251) on the free plan. We would like to migrate our users to another tenant. For this purpose, we plan to subscribe to a paid plan and request passw… --- ## [Bulk users import or update interface](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452)
**Author:** [@imntest111](https://community.auth0.com/u/imntest111)\ **Replies:** 2\ **Last updated:** [August 11, 2025, 7:33pm UTC](https://community.auth0.com/t/bulk-users-import-or-update-interface/190452 "2025-08-11T19:33:02Z")
Hi Is there an example on how to use /management/v2/jobs/post-users-imports previously you could upload a json file and update the users in bulk , but now that interface is gone , just wondering how to use that users-im… --- ## [Subject: Inquiry Regarding Bulk Importing Hashed Passwords from WordPress](https://community.auth0.com/t/subject-inquiry-regarding-bulk-importing-hashed-passwords-from-wordpress/189657)
**Author:** [@unhyun.lee](https://community.auth0.com/u/unhyun.lee)\ **Replies:** 1\ **Last updated:** [July 31, 2025, 5:50pm UTC](https://community.auth0.com/t/subject-inquiry-regarding-bulk-importing-hashed-passwords-from-wordpress/189657 "2025-07-31T17:50:50Z")
Hello Auth0 Support Team, I would like to inquire if you now offer a method for bulk importing users with their hashed passwords exported from WordPress. Specifically, my question is whether it’s possible to extract us… --- ## [Export/Import Extension "Client attempting to use unregistered redirect URL https://{domain}.webtask.io/auth0-user-import-export](https://community.auth0.com/t/export-import-extension-client-attempting-to-use-unregistered-redirect-url-https-domain-webtask-io-auth0-user-import-export/189620)
**Author:** [@matthew.hartz](https://community.auth0.com/u/matthew.hartz)\ **Replies:** 2\ **Last updated:** [July 24, 2025, 7:23pm UTC](https://community.auth0.com/t/export-import-extension-client-attempting-to-use-unregistered-redirect-url-https-domain-webtask-io-auth0-user-import-export/189620 "2025-07-24T19:23:37Z")
Continuing the discussion from How do I get around the 'get users' 1000 limitation?: Hi, we are trying to use the import/export tool for exporting our passwordless users. It works in all of our tenants except for our … --- ## [Does the user.created event in Auth0 Streams trigger when users are imported](https://community.auth0.com/t/does-the-user-created-event-in-auth0-streams-trigger-when-users-are-imported/189272)
**Author:** [@richard.sanigar](https://community.auth0.com/u/richard.sanigar)\ **Replies:** 2\ **Last updated:** [July 18, 2025, 3:05pm UTC](https://community.auth0.com/t/does-the-user-created-event-in-auth0-streams-trigger-when-users-are-imported/189272 "2025-07-18T15:05:14Z")
Hi Auth0 Community I appreciate that the Event Streams is in early release… Streams can be created based on the user.create event. As we know the post-registration trigger does NOT fire when users are imported via imp… --- ## [Bulk User Import with SHA-512 + salt key + iterations](https://community.auth0.com/t/bulk-user-import-with-sha-512-salt-key-iterations/188688)
**Author:** [@redwards](https://community.auth0.com/u/redwards)\ **Replies:** 1\ **Last updated:** [July 4, 2025, 4:21pm UTC](https://community.auth0.com/t/bulk-user-import-with-sha-512-salt-key-iterations/188688 "2025-07-04T16:21:07Z")
We’re trying to do a bulk import of users with passwords that were already hashed. The passwords were hashed using SHA-512 + a unique salt key and 200K iterations. I’ve found the documentation for the SHA-512 + the sa… --- ## [I want to transfer users from one tenant to another tenant with password? and What are the optimal ways?](https://community.auth0.com/t/i-want-to-transfer-users-from-one-tenant-to-another-tenant-with-password-and-what-are-the-optimal-ways/188133)
**Author:** [@vijaypratapsingh](https://community.auth0.com/u/vijaypratapsingh)\ **Replies:** 1\ **Last updated:** [June 18, 2025, 7:44pm UTC](https://community.auth0.com/t/i-want-to-transfer-users-from-one-tenant-to-another-tenant-with-password-and-what-are-the-optimal-ways/188133 "2025-06-18T19:44:33Z")
I’m working on a project where we need to migrate users from one tenant to another. The tenants are part of the Auth0 solution. We want to retain user credentials, especially passwords, during this migration. … --- ## [Lazy Migration but with different API URL](https://community.auth0.com/t/lazy-migration-but-with-different-api-url/187748)
**Author:** [@denmark.daya](https://community.auth0.com/u/denmark.daya)\ **Replies:** 4\ **Last updated:** [June 10, 2025, 10:27pm UTC](https://community.auth0.com/t/lazy-migration-but-with-different-api-url/187748 "2025-06-10T22:27:41Z")
Hello, Is there a way that our custom database user migration script can identify which application it has been called and we switch API URL based on stored application metadata? The idea is we have a different source … --- ## [Exporting user\_metadata or app\_metadata are empty](https://community.auth0.com/t/exporting-user-metadata-or-app-metadata-are-empty/186954)
**Author:** [@antonio.acuna](https://community.auth0.com/u/antonio.acuna)\ **Replies:** 6\ **Last updated:** [May 23, 2025, 7:20am UTC](https://community.auth0.com/t/exporting-user-metadata-or-app-metadata-are-empty/186954 "2025-05-23T07:20:20Z")
Hello! I’m trying to export my users, including a few fields that are inside app\_metadata and user\_metadata, but the downloaded CSV doesn’t include them. When I look into my users → raw JSON to verify the info is there,… --- ## [Sha512 custom password specifying iterations?](https://community.auth0.com/t/sha512-custom-password-specifying-iterations/186688)
**Author:** [@gcorey](https://community.auth0.com/u/gcorey)\ **Replies:** 1\ **Last updated:** [May 13, 2025, 9:42pm UTC](https://community.auth0.com/t/sha512-custom-password-specifying-iterations/186688 "2025-05-13T21:42:21Z")
Like the example in this thread entitled Importing users with custom password hash const getHash = (string) =\> crypto .createHash('sha256') .update(string) .digest('hex'); const passwordPlain = 'hello' co… --- ## [Get a Job results in 400](https://community.auth0.com/t/get-a-job-results-in-400/186453)
**Author:** [@ballop](https://community.auth0.com/u/ballop)\ **Replies:** 2\ **Last updated:** [May 8, 2025, 7:16pm UTC](https://community.auth0.com/t/get-a-job-results-in-400/186453 "2025-05-08T19:16:49Z")
I’m running a powershell script that uses the users-import job and then checks that job to see when it’s completed. The users-import works fine, but when I invoke a rest GET call to ‘get a job’, I get an error: statusC… --- ## [Clarification on Auth0’s Backup and Restore Policy for Public Cloud Tenants](https://community.auth0.com/t/clarification-on-auth0-s-backup-and-restore-policy-for-public-cloud-tenants/185747)
**Author:** [@KouYuume](https://community.auth0.com/u/KouYuume)\ **Replies:** 3\ **Last updated:** [April 22, 2025, 3:38pm UTC](https://community.auth0.com/t/clarification-on-auth0-s-backup-and-restore-policy-for-public-cloud-tenants/185747 "2025-04-22T15:38:15Z")
Hi everyone, I’m trying to clarify Auth0’s backup and restore policy, and I’ve come across conflicting information in the community. In this thread, it sounds like Auth0 maintains some form of internal backups. However… --- ## [Social login trigger a script](https://community.auth0.com/t/social-login-trigger-a-script/183351)
**Author:** [@denmark.daya](https://community.auth0.com/u/denmark.daya)\ **Replies:** 1\ **Last updated:** [March 31, 2025, 4:38pm UTC](https://community.auth0.com/t/social-login-trigger-a-script/183351 "2025-03-31T16:38:48Z")
Hi all, Just wanted to ask if there’s a way an social login can trigger a (before or after) script, so we can run some API endpoints prior to logging in? Basically, what we need to check is if the social logging in use… --- ## [Create import users job not triggering post-user-registration action](https://community.auth0.com/t/create-import-users-job-not-triggering-post-user-registration-action/182741)
**Author:** [@schultzRr](https://community.auth0.com/u/schultzRr)\ **Replies:** 4\ **Last updated:** [March 4, 2025, 2:27am UTC](https://community.auth0.com/t/create-import-users-job-not-triggering-post-user-registration-action/182741 "2025-03-04T02:27:38Z")
Ready to post? :mag: First, try searching for your answer. I’m trying to send an email to users using the post-user-registration trigger to newly created users via this endpoint Auth0 Management API v2 without success. … --- ## [Best way to bulk import 200,000+ users](https://community.auth0.com/t/best-way-to-bulk-import-200-000-users/181420)
**Author:** [@oliver.henlich](https://community.auth0.com/u/oliver.henlich)\ **Replies:** 2\ **Last updated:** [February 10, 2025, 8:01pm UTC](https://community.auth0.com/t/best-way-to-bulk-import-200-000-users/181420 "2025-02-10T20:01:07Z")
Hi, I’m trying to work out what is the best way to bulk load our 200,000+ users. I started reading this Technical Strategies for Migrating Users to Auth0 Import and Export Users Looks like there are two limitations … --- ## [Support for SMS-based login with TOTP and bulk user import configuration in Auth0](https://community.auth0.com/t/support-for-sms-based-login-with-totp-and-bulk-user-import-configuration-in-auth0/169146)
**Author:** [@shihan](https://community.auth0.com/u/shihan)\ **Replies:** 2\ **Last updated:** [January 20, 2025, 5:03am UTC](https://community.auth0.com/t/support-for-sms-based-login-with-totp-and-bulk-user-import-configuration-in-auth0/169146 "2025-01-20T05:03:12Z")
We are currently using a user authentication system with SMS-based login and TOTP (Time-based One-Time Password) as multi-factor authentication. We are evaluating the possibility of migrating this system to Auth0. 1. Do… --- ## [Post login trigger not working as expected](https://community.auth0.com/t/post-login-trigger-not-working-as-expected/168128)
**Author:** [@purva.jantikar](https://community.auth0.com/u/purva.jantikar)\ **Replies:** 1\ **Last updated:** [January 10, 2025, 5:04pm UTC](https://community.auth0.com/t/post-login-trigger-not-working-as-expected/168128 "2025-01-10T17:04:42Z")
I am migrating data from keycloak to auth0, As per auth0 email format is not allowed in username field. Due to this i have imported username as login\_identifier in app\_metadata Refer to this below \[ { "use… --- ## [Python script to import users from Adobe Commerce Cloud / Magento to Auth0](https://community.auth0.com/t/python-script-to-import-users-from-adobe-commerce-cloud-magento-to-auth0/137392)
**Author:** [@marcandre.caron](https://community.auth0.com/u/marcandre.caron)\ **Replies:** 2\ **Last updated:** [June 26, 2024, 12:41pm UTC](https://community.auth0.com/t/python-script-to-import-users-from-adobe-commerce-cloud-magento-to-auth0/137392 "2024-06-26T12:41:16Z")
I though I would share a python script to import Adobe Commerce Cloud / Magento users from a CSV to Auth0 bulk API. It splits the csv into multiple json payload and also waits for the previous payload to be imported befo… --- ## [How to update to multiple users at the same time the mail domain](https://community.auth0.com/t/how-to-update-to-multiple-users-at-the-same-time-the-mail-domain/125714)
**Author:** [@SupConf](https://community.auth0.com/u/SupConf)\ **Replies:** 5\ **Last updated:** [February 5, 2024, 8:09pm UTC](https://community.auth0.com/t/how-to-update-to-multiple-users-at-the-same-time-the-mail-domain/125714 "2024-02-05T20:09:52Z")
Hello everyone I’m new to managing user profiles via API and was wondering if it was somehow possible to update all the mail domains of a given group of users. I’ll give you an example to make it easier, I would need t… --- ## [Export users hashed passwords](https://community.auth0.com/t/export-users-hashed-passwords/125347)
**Author:** [@kairos-dev](https://community.auth0.com/u/kairos-dev)\ **Replies:** 1\ **Last updated:** [January 22, 2024, 2:19pm UTC](https://community.auth0.com/t/export-users-hashed-passwords/125347 "2024-01-22T14:19:54Z")
Hi, I’ve been trying to export my user list of about 300 people, and I really need to include their hashed passwords. I gave the “user import-export” extension in Auth0 a shot, but no luck with getting the password fiel… --- ## [Login workflow of user registration from inhouse management to Auth 0](https://community.auth0.com/t/login-workflow-of-user-registration-from-inhouse-management-to-auth-0/120871)
**Author:** [@nithyab1981](https://community.auth0.com/u/nithyab1981)\ **Replies:** 3\ **Last updated:** [November 16, 2023, 12:29am UTC](https://community.auth0.com/t/login-workflow-of-user-registration-from-inhouse-management-to-auth-0/120871 "2023-11-16T00:29:40Z")
Hi there, Would like to understand the login workflow, if the user registration is done by inhouse management. What happens to migration of users in this scenario? --- ## [Bulk User Import of pbkdf2-whirlpool hashed passwords](https://community.auth0.com/t/bulk-user-import-of-pbkdf2-whirlpool-hashed-passwords/119348)
**Author:** [@dmitry.kochikiyan](https://community.auth0.com/u/dmitry.kochikiyan)\ **Replies:** 2\ **Last updated:** [October 26, 2023, 9:11am UTC](https://community.auth0.com/t/bulk-user-import-of-pbkdf2-whirlpool-hashed-passwords/119348 "2023-10-26T09:11:42Z")
Hi, I am trying to test user import to see if our database can be migrated to auth0 without the need for the customers to change passwords. Our salts are lowercase hex strings of the length 128 Our hashes are created … --- ## [Getting completed with error when importing user from existing connection to new connection](https://community.auth0.com/t/getting-completed-with-error-when-importing-user-from-existing-connection-to-new-connection/118262)
**Author:** [@developers9](https://community.auth0.com/u/developers9)\ **Replies:** 1\ **Last updated:** [October 11, 2023, 12:06pm UTC](https://community.auth0.com/t/getting-completed-with-error-when-importing-user-from-existing-connection-to-new-connection/118262 "2023-10-11T12:06:02Z")
Hi, I am trying to import user from existing connection SPI to new connection SPF(one application is using this). It shows status of ‘completed(17 errors)\<\< which shows number of user’. this is my json file structure(I … --- ## [Are pre-user-registration actions run when new users are created through the auth0 UI?](https://community.auth0.com/t/are-pre-user-registration-actions-run-when-new-users-are-created-through-the-auth0-ui/115480)
**Author:** [@faisalani](https://community.auth0.com/u/faisalani)\ **Replies:** 1\ **Last updated:** [September 5, 2023, 11:02pm UTC](https://community.auth0.com/t/are-pre-user-registration-actions-run-when-new-users-are-created-through-the-auth0-ui/115480 "2023-09-05T23:02:40Z")
Hello, As part of our onboarding flow we create new users manually via the Auth0 UI(via User Management \> Users \> Create User). I would like to add a an action that is triggered by the pre-user-registration flow to sto… --- ## [Error at login while migrating users from okta to Auth0](https://community.auth0.com/t/error-at-login-while-migrating-users-from-okta-to-auth0/113344)
**Author:** [@Aafreen\_Khan](https://community.auth0.com/u/Aafreen_Khan)\ **Replies:** 3\ **Last updated:** [August 25, 2023, 12:55pm UTC](https://community.auth0.com/t/error-at-login-while-migrating-users-from-okta-to-auth0/113344 "2023-08-25T12:55:16Z")
Hello, I am Migrating users from Okta to Auth0 following the steps in Auth0 docs. However, after setting up the login and get user script i am getting an error when trying to login after clicking on “Try Connection”.At… [Next page](https://community.auth0.com/tag/user-import-export/1699.md?match_all_tags=true&page=1&tags%5B%5D=user-import-export)