# \#time

**URL:** https://community.auth0.com/tag/time/1178.md

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## [Expiration Time (exp) claim error in the ID token — larger time discrepancies](https://community.auth0.com/t/expiration-time-exp-claim-error-in-the-id-token-larger-time-discrepancies/67091)

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**Author:** [@adam.gipril](https://community.auth0.com/u/adam.gipril)\
**Replies:** 3\
**Last updated:** [August 2, 2021, 5:02pm UTC](https://community.auth0.com/t/expiration-time-exp-claim-error-in-the-id-token-larger-time-discrepancies/67091 "2021-08-02T17:02:00Z")

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Hi, I’ve looked at a similar topic here, and am curious if something else might be going on in our application. Ours is a Vue app that encounters the error upon invoking handleRedirectCallback. We’ve seen about 11.4k e…

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## [Shouldn't JWT notBefore/expiration times be tested against the issuer time?](https://community.auth0.com/t/shouldnt-jwt-notbefore-expiration-times-be-tested-against-the-issuer-time/9308)

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**Author:** [@volune](https://community.auth0.com/u/volune)\
**Replies:** 1\
**Last updated:** [March 6, 2018, 4:02am UTC](https://community.auth0.com/t/shouldnt-jwt-notbefore-expiration-times-be-tested-against-the-issuer-time/9308 "2018-03-06T04:02:04Z")

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I can’t find any documentation about that. I assume clients and servers, or multiple servers, are not always synchronized between them (and I’ve seen that happen). So if an application tries to validate a JWT from anot…

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## [How much time does it take to get response from support?](https://community.auth0.com/t/how-much-time-does-it-take-to-get-response-from-support/9428)

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**Author:** [@sebastien.fichot](https://community.auth0.com/u/sebastien.fichot)\
**Replies:** 2\
**Last updated:** [February 8, 2018, 12:32am UTC](https://community.auth0.com/t/how-much-time-does-it-take-to-get-response-from-support/9428 "2018-02-08T00:32:57Z")

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Under a Developper Plan, I submitted a ticket to the support 9 hours ago and still no answer. How long does the support take usually to give an answer ?