# \#ticket-management **URL:** https://community.auth0.com/tag/ticket-management/2108.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Need account deletion assistance — new user trust level restriction](https://community.auth0.com/t/need-account-deletion-assistance-new-user-trust-level-restriction/200892)
**Author:** [@aim](https://community.auth0.com/u/aim)\ **Replies:** 1\ **Last updated:** [June 16, 2026, 5:46pm UTC](https://community.auth0.com/t/need-account-deletion-assistance-new-user-trust-level-restriction/200892 "2026-06-16T17:46:38Z")
Hello, I am trying to permanently delete my Auth0 account. Because my forum account is new, I am unable to private message @support. Could a moderator please open a private message with me so I can securely share my acco… --- ## [Can't create support tickets for an Enterprise account](https://community.auth0.com/t/cant-create-support-tickets-for-an-enterprise-account/197580)
**Author:** [@mlawson](https://community.auth0.com/u/mlawson)\ **Replies:** 6\ **Last updated:** [February 26, 2026, 8:12pm UTC](https://community.auth0.com/t/cant-create-support-tickets-for-an-enterprise-account/197580 "2026-02-26T20:12:21Z")
Hello, I am on an Enterprise plan and have attempted to open a ticket. When I go to support center, I get two spinning circles and lots of errors in the console regarding scripts violating CSP rules and an IndexedDB issu… --- ## [I can't create support ticket, the New Ticket functionality never loads content for a mandatory field](https://community.auth0.com/t/i-cant-create-support-ticket-the-new-ticket-functionality-never-loads-content-for-a-mandatory-field/194712)
**Author:** [@ruth.montero](https://community.auth0.com/u/ruth.montero)\ **Replies:** 1\ **Last updated:** [November 20, 2025, 12:32pm UTC](https://community.auth0.com/t/i-cant-create-support-ticket-the-new-ticket-functionality-never-loads-content-for-a-mandatory-field/194712 "2025-11-20T12:32:43Z")
I am trying to create a ticket for getting support and I can’t do it because the content for a mandatory field never ends. I am stuck and I need to get support, but I have no way to contact Support Team apart from creat… --- ## [Blazor WASM permission based Authorization](https://community.auth0.com/t/blazor-wasm-permission-based-authorization/94743)
**Author:** [@p.hezaveh](https://community.auth0.com/u/p.hezaveh)\ **Replies:** 4\ **Last updated:** [March 12, 2025, 11:25pm UTC](https://community.auth0.com/t/blazor-wasm-permission-based-authorization/94743 "2025-03-12T23:25:28Z")
Wish to authorise a user based on their permission assigned by their roles (using RBAC) on Blazor. in other words display portion of UI based on user permissions. the rbac and “permission to be added” are enabled. We we… --- ## [I lost account login](https://community.auth0.com/t/i-lost-account-login/188053)
**Author:** [@tenkus47](https://community.auth0.com/u/tenkus47)\ **Replies:** 1\ **Last updated:** [June 17, 2025, 11:56am UTC](https://community.auth0.com/t/i-lost-account-login/188053 "2025-06-17T11:56:10Z")
I am writing to request assistance in regaining access to my account associated with the email openpecha@gmail.com. I had enabled two-factor authentication (2FA) on this account, but I no longer have access to the authe… --- ## [Still having problem creating support ticket on B2C Professional plan](https://community.auth0.com/t/still-having-problem-creating-support-ticket-on-b2c-professional-plan/186224)
**Author:** [@thwinsoe](https://community.auth0.com/u/thwinsoe)\ **Replies:** 4\ **Last updated:** [May 14, 2025, 6:11pm UTC](https://community.auth0.com/t/still-having-problem-creating-support-ticket-on-b2c-professional-plan/186224 "2025-05-14T18:11:19Z")
Hi we are still having an issue with creating a support ticket. We have a B2C professional plan and we are paying a few hundred dollars for it every month. We cannot create a support ticket. Following did not help: " If… --- ## [Unable to submit support tickets](https://community.auth0.com/t/unable-to-submit-support-tickets/186667)
**Author:** [@james.albert](https://community.auth0.com/u/james.albert)\ **Replies:** 1\ **Last updated:** [May 13, 2025, 2:53pm UTC](https://community.auth0.com/t/unable-to-submit-support-tickets/186667 "2025-05-13T14:53:31Z")
Hi, I’m unable to submit support tickets and need to resolve the issue. I was involved with a couple “trial” implementations before we purchased public tenants, then private tenants. The Tickets UI appears to be sayin… --- ## [Creating support ticket](https://community.auth0.com/t/creating-support-ticket/185480)
**Author:** [@thwinsoe](https://community.auth0.com/u/thwinsoe)\ **Replies:** 1\ **Last updated:** [April 15, 2025, 2:54pm UTC](https://community.auth0.com/t/creating-support-ticket/185480 "2025-04-15T14:54:26Z")
We have a B2C professional plan and we are paying a few hundred dollars for it every month. We cannot create a support ticket. --- ## [Cannot open a ticket](https://community.auth0.com/t/cannot-open-a-ticket/183784)
**Author:** [@auth0userneedsupport](https://community.auth0.com/u/auth0userneedsupport)\ **Replies:** 9\ **Last updated:** [March 17, 2025, 7:55pm UTC](https://community.auth0.com/t/cannot-open-a-ticket/183784 "2025-03-17T19:55:20Z")
I am the top level user on this account. I opened the account myself. I am facing some issues with domain verification. I have tried pinging it and it is working fine but it will not validate within the user interface. W… --- ## [Issue creating support tickets](https://community.auth0.com/t/issue-creating-support-tickets/183188)
**Author:** [@hans.hjort](https://community.auth0.com/u/hans.hjort)\ **Replies:** 1\ **Last updated:** [March 3, 2025, 7:46pm UTC](https://community.auth0.com/t/issue-creating-support-tickets/183188 "2025-03-03T19:46:05Z")
When trying to create a new ticket, the the form never appear. In the console, the following error is shown: POST “://main.sentry-relay.svc.cluster.local/api/102642/envelope/?sentry\_key…7740e854&sentry\_version=7&sentry\_… --- ## [How get a access token in m2m actions?](https://community.auth0.com/t/how-get-a-access-token-in-m2m-actions/137929)
**Author:** [@pmoraga](https://community.auth0.com/u/pmoraga)\ **Replies:** 5\ **Last updated:** [January 3, 2025, 11:05pm UTC](https://community.auth0.com/t/how-get-a-access-token-in-m2m-actions/137929 "2025-01-03T23:05:12Z")
I was looking in previous questions but the answers did not work, my purpose is to get the access token in a m2m flow, I have seen in other answers that use " const newToken = await management.getAccessToken();" but it g… --- ## [Auth0 support center down?](https://community.auth0.com/t/auth0-support-center-down/132158)
**Author:** [@eslavich](https://community.auth0.com/u/eslavich)\ **Replies:** 8\ **Last updated:** [April 19, 2024, 8:19am UTC](https://community.auth0.com/t/auth0-support-center-down/132158 "2024-04-19T08:19:46Z")
Is the Auth0 support center down? As of about an hour ago, it stopped accepting tickets and when I follow links to tickets from my email I get this error: An error occurred An error occurred while loading the ticket i… --- ## [Cannot view the auth0 support page https://support.auth0.com](https://community.auth0.com/t/cannot-view-the-auth0-support-page-https-support-auth0-com/131039)
**Author:** [@kmaloney](https://community.auth0.com/u/kmaloney)\ **Replies:** 8\ **Last updated:** [April 5, 2024, 8:08pm UTC](https://community.auth0.com/t/cannot-view-the-auth0-support-page-https-support-auth0-com/131039 "2024-04-05T20:08:15Z")
On one of my workstations I am unable to display the Auth0 support screen. When I try to go to the page, the browser window appears empty, but in the browser console I see messages about unuspported MIME types and Conten… --- ## [A client has sent us their idp xml. they are asking for our "sp metadata". where to take this from?](https://community.auth0.com/t/a-client-has-sent-us-their-idp-xml-they-are-asking-for-our-sp-metadata-where-to-take-this-from/126163)
**Author:** [@general](https://community.auth0.com/u/general)\ **Replies:** 1\ **Last updated:** [January 31, 2024, 3:54pm UTC](https://community.auth0.com/t/a-client-has-sent-us-their-idp-xml-they-are-asking-for-our-sp-metadata-where-to-take-this-from/126163 "2024-01-31T15:54:42Z")
Hi, To expand on the above, they have also included their idp xml, with x509 and other fields. All in order to establish a saml-based SSO. most of the tutorials are on how to establish SSO with Auth0 being the idp. See… --- ## [Cannot submit support ticket (2)](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613)
**Author:** [@edwin.brood](https://community.auth0.com/u/edwin.brood)\ **Replies:** 3\ **Last updated:** [December 11, 2023, 5:36pm UTC](https://community.auth0.com/t/cannot-submit-support-ticket-2/122613 "2023-12-11T17:36:21Z")
Right now I, cannot submit support tickets. the submit button does nothing. I am using this link: Auth0 Support Center 2 to submit a ticket? And I am logged in. --- ## [Can't create support ticket](https://community.auth0.com/t/cant-create-support-ticket/116894)
**Author:** [@auth0ck](https://community.auth0.com/u/auth0ck)\ **Replies:** 1\ **Last updated:** [September 26, 2023, 7:47pm UTC](https://community.auth0.com/t/cant-create-support-ticket/116894 "2023-09-26T19:47:02Z")
We are currently encountering an issue with creating any support ticket in auth0 console due to the persistent notification that our email has not been verified on the following page: https://support.auth0.com/. Despite … --- ## [Access user\_metadata from a SPA](https://community.auth0.com/t/access-user-metadata-from-a-spa/116629)
**Author:** [@gandersen](https://community.auth0.com/u/gandersen)\ **Replies:** 1\ **Last updated:** [September 19, 2023, 9:02pm UTC](https://community.auth0.com/t/access-user-metadata-from-a-spa/116629 "2023-09-19T21:02:04Z")
Hello, I have been struggling a great deal to understand how to access the user\_metadata. The use case is as follows: After a user has signed up to the system, we wish to retrieve additional information from the user.… --- ## [Auth0 Support Phone?](https://community.auth0.com/t/auth0-support-phone/113500)
**Author:** [@anna2](https://community.auth0.com/u/anna2)\ **Replies:** 1\ **Last updated:** [August 14, 2023, 4:05pm UTC](https://community.auth0.com/t/auth0-support-phone/113500 "2023-08-14T16:05:19Z")
Is there a phone number to reach Auth0? We’ve raised a ticket but have an urgent issue. thanks! --- ## [Redirection not working after login](https://community.auth0.com/t/redirection-not-working-after-login/110766)
**Author:** [@kglover](https://community.auth0.com/u/kglover)\ **Replies:** 1\ **Last updated:** [July 10, 2023, 2:19pm UTC](https://community.auth0.com/t/redirection-not-working-after-login/110766 "2023-07-10T14:19:16Z")
I’m using the Auth0 wordpress plugin on 2 sites to create a SSO. The goal is to click a link from one site that brings you to an Auth0 login page with a redirect\_url parameter on the second site. I’m having an issue with… --- ## [Upgraded an account to Pro, but it was the wrong account](https://community.auth0.com/t/upgraded-an-account-to-pro-but-it-was-the-wrong-account/100504)
**Author:** [@jonathon.belyew](https://community.auth0.com/u/jonathon.belyew)\ **Replies:** 1\ **Last updated:** [February 15, 2023, 11:42am UTC](https://community.auth0.com/t/upgraded-an-account-to-pro-but-it-was-the-wrong-account/100504 "2023-02-15T11:42:55Z")
Upgraded Account back in Dec and need to move that upgrade to a different account (selected the wrong one) --- ## [An error occurred This content could not be displayed](https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578)
**Author:** [@phil.knowles](https://community.auth0.com/u/phil.knowles)\ **Replies:** 1\ **Last updated:** [February 2, 2023, 6:48pm UTC](https://community.auth0.com/t/an-error-occurred-this-content-could-not-be-displayed/99578 "2023-02-02T18:48:30Z")
I am trying to create a support ticket, but when clicking to add a new ticket, I received the following message: