# \#tenant **URL:** https://community.auth0.com/tag/tenant/472.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Need help recovering admin access to an existing Auth0 tenant](https://community.auth0.com/t/need-help-recovering-admin-access-to-an-existing-auth0-tenant/204979)
**Author:** [@support42](https://community.auth0.com/u/support42)\ **Replies:** 1\ **Last updated:** [November 3, 2026, 2:44pm UTC](https://community.auth0.com/t/need-help-recovering-admin-access-to-an-existing-auth0-tenant/204979 "2026-11-03T14:44:37Z")
Hello, I need assistance recovering administrative access to an existing Auth0 tenant that is currently in production. I still have access to my Auth0 account, but I can no longer access the tenant I need to manage. I … --- ## [Replace my only Free US-5 tenant with an EU tenant -- confirmation before deletion](https://community.auth0.com/t/replace-my-only-free-us-5-tenant-with-an-eu-tenant-confirmation-before-deletion/204243)
**Author:** [@Elev](https://community.auth0.com/u/Elev)\ **Replies:** 1\ **Last updated:** [October 14, 2026, 6:29pm UTC](https://community.auth0.com/t/replace-my-only-free-us-5-tenant-with-an-eu-tenant-confirmation-before-deletion/204243 "2026-10-14T18:29:15Z")
Hello Auth0 team, I recently created an Auth0 account using email and password. During onboarding, a development tenant was automatically created in the US-5 region. I need my tenant to be hosted in Europe (EU). When I… --- ## [Cannot create Tenant](https://community.auth0.com/t/cannot-create-tenant/203611)
**Author:** [@ardhank08](https://community.auth0.com/u/ardhank08)\ **Replies:** 1\ **Last updated:** [September 25, 2026, 3:37pm UTC](https://community.auth0.com/t/cannot-create-tenant/203611 "2026-09-25T15:37:56Z")
Why i cannot create tenant? --- ## [BadRequestError when accepting enterprise tenant invite (existing free account)](https://community.auth0.com/t/badrequesterror-when-accepting-enterprise-tenant-invite-existing-free-account/202620)
**Author:** [@geng](https://community.auth0.com/u/geng)\ **Replies:** 1\ **Last updated:** [August 17, 2026, 5:04pm UTC](https://community.auth0.com/t/badrequesterror-when-accepting-enterprise-tenant-invite-existing-free-account/202620 "2026-08-17T17:04:58Z")
Hi team, I am receiving a BadRequestError when attempting to accept an invitation to my company’s enterprise tenant. I believe this is causing a conflict because I already have a free Auth0 account associated with my c… --- ## [Delete Auth0 tenant](https://community.auth0.com/t/delete-auth0-tenant/202314)
**Author:** [@it-businesssupport](https://community.auth0.com/u/it-businesssupport)\ **Replies:** 1\ **Last updated:** [August 6, 2026, 7:26pm UTC](https://community.auth0.com/t/delete-auth0-tenant/202314 "2026-08-06T19:26:09Z")
Hi Auth0 Support, I would like to delete my Auth0 tenant. The tenant is on the Free plan, however I do not have access to the Advanced settings/Danger Zone required to perform the deletion myself. --- ## [Request for Primary Egress IP Addresses (Private Cloud Tenant)](https://community.auth0.com/t/request-for-primary-egress-ip-addresses-private-cloud-tenant/199686)
**Author:** [@dmsmgr\_rjlee](https://community.auth0.com/u/dmsmgr_rjlee)\ **Replies:** 1\ **Last updated:** [May 25, 2026, 7:25pm UTC](https://community.auth0.com/t/request-for-primary-egress-ip-addresses-private-cloud-tenant/199686 "2026-05-25T19:25:04Z")
Feature: Request for Primary Egress IP Addresses for Private Cloud Tenant Description: We are currently using a Private Cloud instance and need to obtain the Primary Egress IP addresses (outgoing IPs) dedicated to our t… --- ## [View only M2M credentials on a per application basis](https://community.auth0.com/t/view-only-m2m-credentials-on-a-per-application-basis/189051)
**Author:** [@HideNSeekMF](https://community.auth0.com/u/HideNSeekMF)\ **Replies:** 1\ **Last updated:** [July 22, 2025, 11:48am UTC](https://community.auth0.com/t/view-only-m2m-credentials-on-a-per-application-basis/189051 "2025-07-22T11:48:45Z")
Feature: View only M2M credentials on a per application basis Description: When creating a user in a tenant, there is the ability to give “Editor - Specific Apps”, but not option for “Viewer - Specific Apps” or, even be… --- ## [Make it easy to share settings between multiple tenants](https://community.auth0.com/t/make-it-easy-to-share-settings-between-multiple-tenants/119986)
**Author:** [@adrian\_gd](https://community.auth0.com/u/adrian_gd)\ **Replies:** 1\ **Last updated:** [November 7, 2023, 3:55pm UTC](https://community.auth0.com/t/make-it-easy-to-share-settings-between-multiple-tenants/119986 "2023-11-07T15:55:35Z")
Dear Auth0 Team, in my team we have a tenant for development, staging and production. Their configuration in 99% the same, but it is annoying as ■■■■ to have to create and update everything in all the tenants every time… --- ## [What is the best practice to sync tenants?](https://community.auth0.com/t/what-is-the-best-practice-to-sync-tenants/95698)
**Author:** [@stefan.trenkwalder](https://community.auth0.com/u/stefan.trenkwalder)\ **Replies:** 1\ **Last updated:** [December 9, 2022, 9:39pm UTC](https://community.auth0.com/t/what-is-the-best-practice-to-sync-tenants/95698 "2022-12-09T21:39:45Z")
As suggested in this forum, many applications use different auth0 tenants, for instance, for their production and development environment. It would be good to have the users of the development tenant to be a superset of… --- ## [Production Tenant is it free or part of trail](https://community.auth0.com/t/production-tenant-is-it-free-or-part-of-trail/93410)
**Author:** [@matt.barnden](https://community.auth0.com/u/matt.barnden)\ **Replies:** 3\ **Last updated:** [October 31, 2022, 4:41pm UTC](https://community.auth0.com/t/production-tenant-is-it-free-or-part-of-trail/93410 "2022-10-31T16:41:41Z")
Hi I set up a development tenant and all works great. I created a production tenant, but am not sure if its the same rules as in 7000 free users etc I also noticed that the facebook social login was also not available … --- ## [Problems defining a custom error page URL](https://community.auth0.com/t/problems-defining-a-custom-error-page-url/93058)
**Author:** [@pascal.betting.oasis](https://community.auth0.com/u/pascal.betting.oasis)\ **Replies:** 3\ **Last updated:** [October 31, 2022, 9:15am UTC](https://community.auth0.com/t/problems-defining-a-custom-error-page-url/93058 "2022-10-31T09:15:28Z")
Hey, we are trying to define a custom error page for all kinds of errors the user encounters in contact with Auth0. We found docs from Auth0 on how to do that. We follow this approach which redirects the user to a custo… --- ## [Tenant Members MFA: What is considered "Pro MFA"?](https://community.auth0.com/t/tenant-members-mfa-what-is-considered-pro-mfa/92531)
**Author:** [@sev](https://community.auth0.com/u/sev)\ **Replies:** 8\ **Last updated:** [October 21, 2022, 11:42pm UTC](https://community.auth0.com/t/tenant-members-mfa-what-is-considered-pro-mfa/92531 "2022-10-21T23:42:55Z")
For better security, all of our Tenant members have now activated TOTP (One-time) MFA and use 1Password for the one-time code. However, we received a notification saying “Pro MFA has exceeded your plan limit for this mo… --- ## [Lost access to two tenants?](https://community.auth0.com/t/lost-access-to-two-tenants/92177)
**Author:** [@cameron4](https://community.auth0.com/u/cameron4)\ **Replies:** 3\ **Last updated:** [October 12, 2022, 3:18am UTC](https://community.auth0.com/t/lost-access-to-two-tenants/92177 "2022-10-12T03:18:42Z")
I was editing some configuration in one of my tenants and I randomly got an authentication error then had to logout. Upon logging in I no longer see two of my previously created tenants? I can still login using their cli… --- ## [Auth0 automatically reassigns all applications to a different (default?) tenant/domain](https://community.auth0.com/t/auth0-automatically-reassigns-all-applications-to-a-different-default-tenant-domain/84868)
**Author:** [@gwesterman](https://community.auth0.com/u/gwesterman)\ **Replies:** 3\ **Last updated:** [August 10, 2022, 3:08pm UTC](https://community.auth0.com/t/auth0-automatically-reassigns-all-applications-to-a-different-default-tenant-domain/84868 "2022-08-10T15:08:49Z")
Here’s an example of what I am currently experiencing. I have created multiple tenants in the following order: tenantFoo tenantBar tenantBaz Then I created an app applicationBar in tenant tenantBar. The configuratio… --- ## [Create new tenant from existing](https://community.auth0.com/t/create-new-tenant-from-existing/87567)
**Author:** [@mab](https://community.auth0.com/u/mab)\ **Replies:** 1\ **Last updated:** [July 25, 2022, 10:09am UTC](https://community.auth0.com/t/create-new-tenant-from-existing/87567 "2022-07-25T10:09:56Z")
Hello, I have finished setup a development tenant. Now, I would like to create the same for the test environment. Only a few settings will be different. Is there any button to create a tenant from another with all exist… --- ## [Updating a tenant from dev to prod environment](https://community.auth0.com/t/updating-a-tenant-from-dev-to-prod-environment/87543)
**Author:** [@dataj](https://community.auth0.com/u/dataj)\ **Replies:** 1\ **Last updated:** [July 24, 2022, 8:08pm UTC](https://community.auth0.com/t/updating-a-tenant-from-dev-to-prod-environment/87543 "2022-07-24T20:08:46Z")
Hi, I’ve been working on a tenant setup in a development environment. I already have many users registered in this tenant. I want to update this tenant, to a production environment. It seems to be a pretty simple process… --- ## [Lost Access to Tenants](https://community.auth0.com/t/lost-access-to-tenants/86838)
**Author:** [@mario-nubloq](https://community.auth0.com/u/mario-nubloq)\ **Replies:** 1\ **Last updated:** [July 12, 2022, 6:48pm UTC](https://community.auth0.com/t/lost-access-to-tenants/86838 "2022-07-12T18:48:22Z")
Hi, Auth0: I recently joined a company that developed a business app that uses Auth0. I’m still using the same original email address used to create the tenants, but these are not visible anymore when I log into Auth0 … --- ## [Is it possible to configure Link Multiple Tenants to a Single Subscription in the B2C Professional plan?](https://community.auth0.com/t/is-it-possible-to-configure-link-multiple-tenants-to-a-single-subscription-in-the-b2c-professional-plan/84569)
**Author:** [@studio](https://community.auth0.com/u/studio)\ **Replies:** 1\ **Last updated:** [June 6, 2022, 11:44pm UTC](https://community.auth0.com/t/is-it-possible-to-configure-link-multiple-tenants-to-a-single-subscription-in-the-b2c-professional-plan/84569 "2022-06-06T23:44:44Z")
I am using the B2C Professional plan I was wondering if it is possible to configure multiple child tenants with a Single Subscription on this plan. Based on the currently displayed information, it seems that you have t… --- ## [What actually happens when you change an environment tag?](https://community.auth0.com/t/what-actually-happens-when-you-change-an-environment-tag/79656)
**Author:** [@s.murray1](https://community.auth0.com/u/s.murray1)\ **Replies:** 4\ **Last updated:** [March 11, 2022, 11:09pm UTC](https://community.auth0.com/t/what-actually-happens-when-you-change-an-environment-tag/79656 "2022-03-11T23:09:53Z")
Our production environment currently uses an auth0 tenant that is tagged “Development”. We are now on a startup plan, so I would like to change this to “Production”, and create a separate Development environment. This … --- ## [Recover lost tenant](https://community.auth0.com/t/recover-lost-tenant/79434)
**Author:** [@matteo.iacovitti](https://community.auth0.com/u/matteo.iacovitti)\ **Replies:** 1\ **Last updated:** [March 8, 2022, 11:45pm UTC](https://community.auth0.com/t/recover-lost-tenant/79434 "2022-03-08T23:45:10Z")
Hello, I am trying to find some missing tenants. I tried creating 2 new ones today but it says that They are already created. Is it possible to find out who owns the other tenents? --- ## [Updating tenant node version in management API](https://community.auth0.com/t/updating-tenant-node-version-in-management-api/72232)
**Author:** [@hpsmcgregor](https://community.auth0.com/u/hpsmcgregor)\ **Replies:** 3\ **Last updated:** [October 29, 2021, 4:41pm UTC](https://community.auth0.com/t/updating-tenant-node-version-in-management-api/72232 "2021-10-29T16:41:59Z")
I’m trying to update the node version of my tenants using the management api v2. I can see in the settings section in the UI there is drop down to change between node 8 and 12, however our infrastructure is managed in c… --- ## [Tenant or application for dev/stage/prod envs?](https://community.auth0.com/t/tenant-or-application-for-dev-stage-prod-envs/71171)
**Author:** [@remmelt](https://community.auth0.com/u/remmelt)\ **Replies:** 3\ **Last updated:** [October 12, 2021, 11:13am UTC](https://community.auth0.com/t/tenant-or-application-for-dev-stage-prod-envs/71171 "2021-10-12T11:13:33Z")
We’re setting up access using Auth0, and are wondering how to partition data between dev/stage/prod. Is it recommended practice to set up a tenant for each environment, or should we create applications for each env in a… --- ## [Lost access to existing tenant](https://community.auth0.com/t/lost-access-to-existing-tenant/35042)
**Author:** [@dsantaguida](https://community.auth0.com/u/dsantaguida)\ **Replies:** 4\ **Last updated:** [September 25, 2021, 9:03am UTC](https://community.auth0.com/t/lost-access-to-existing-tenant/35042 "2021-09-25T09:03:05Z")
Hi, Our tenant was setup a very long time ago and we have lost access to this tenant. It is important for us to have access to add new users. Is there any way for me to regain access to this tenant? --- ## [Deciding yaml vs. Directory Structure](https://community.auth0.com/t/deciding-yaml-vs-directory-structure/67699)
**Author:** [@Jeff.Lembke](https://community.auth0.com/u/Jeff.Lembke)\ **Replies:** 3\ **Last updated:** [August 11, 2021, 10:26am UTC](https://community.auth0.com/t/deciding-yaml-vs-directory-structure/67699 "2021-08-11T10:26:12Z")
We are setting up CICD with our Auth0 tenants. I’m about to export the tenant config for our repository and I’m wondering what the deciding factors are for going with yaml or Directory Structure. --- ## [New tenant not showing up in support centre](https://community.auth0.com/t/new-tenant-not-showing-up-in-support-centre/63200)
**Author:** [@jason.d](https://community.auth0.com/u/jason.d)\ **Replies:** 5\ **Last updated:** [May 25, 2021, 9:05am UTC](https://community.auth0.com/t/new-tenant-not-showing-up-in-support-centre/63200 "2021-05-25T09:05:46Z")
Hi, I created a new tenant and would like to change the label as I am planning to use it for out different environments. In the support centre only the initial tenant is showing. Do I need to do anything else for it t… --- ## [Can I create a new Tenant via API?](https://community.auth0.com/t/can-i-create-a-new-tenant-via-api/61101)
**Author:** [@DimaDiachenko](https://community.auth0.com/u/DimaDiachenko)\ **Replies:** 1\ **Last updated:** [April 14, 2021, 6:48pm UTC](https://community.auth0.com/t/can-i-create-a-new-tenant-via-api/61101 "2021-04-14T18:48:11Z")
Hello dear support, today I tried to automate the deployment process and faced with an issue - I didn’t find any ways to creating a new Tenant via API. I read this forum and found a lot of topics where was provided an … --- ## [A Typical SaaS Application](https://community.auth0.com/t/a-typical-saas-application/60722)
**Author:** [@rubenhak](https://community.auth0.com/u/rubenhak)\ **Replies:** 3\ **Last updated:** [April 9, 2021, 12:49pm UTC](https://community.auth0.com/t/a-typical-saas-application/60722 "2021-04-09T12:49:56Z")
Hey Folks, I’m working on a typical SaaS application. There is a user facing page: https://portal.example.com and in internal page for admins: https://admin.example.com. Backend is node.js application. The same backend … --- ## [Tenant Inactivity Timeout vs. Application Inactivity Lifetime Precedence](https://community.auth0.com/t/tenant-inactivity-timeout-vs-application-inactivity-lifetime-precedence/59546)
**Author:** [@stknight](https://community.auth0.com/u/stknight)\ **Replies:** 3\ **Last updated:** [January 31, 2025, 5:59pm UTC](https://community.auth0.com/t/tenant-inactivity-timeout-vs-application-inactivity-lifetime-precedence/59546 "2025-01-31T17:59:28Z")
If we configure our Tenant Login Session Management Inactivity Timeout value, and also configure individual Application Refresh Token Expiration Inactivity Lifetime, which value takes precedence? For instance, if the Te… --- ## [Tenants having different settings](https://community.auth0.com/t/tenants-having-different-settings/50975)
**Author:** [@mob](https://community.auth0.com/u/mob)\ **Replies:** 2\ **Last updated:** [October 19, 2020, 11:31pm UTC](https://community.auth0.com/t/tenants-having-different-settings/50975 "2020-10-19T23:31:05Z")
Hi, I’m using a multi-tenant config to manage my different environments. I have three tenants, one of CI, one for staging and one for production. I have found that those tenants don’t have the same settings, as if they … --- ## [Access token issuer and unisolated domains](https://community.auth0.com/t/access-token-issuer-and-unisolated-domains/47148)
**Author:** [@ggjersund](https://community.auth0.com/u/ggjersund)\ **Replies:** 1\ **Last updated:** [July 30, 2020, 9:59pm UTC](https://community.auth0.com/t/access-token-issuer-and-unisolated-domains/47148 "2020-07-30T21:59:33Z")
Based on this question I am curious as to how the issuer is determined when generating the tokens. Is it based on the domain that generates the token (e.g. https://myapp- sandbox .eu.auth0.com/oauth/token in the linked q… [Next page](https://community.auth0.com/tag/tenant/472.md?match_all_tags=true&page=1&tags%5B%5D=tenant)