# \#support-requests-blo **URL:** https://community.auth0.com/tag/support-requests-blo/1039.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Blocked Tenant because of monitoring system](https://community.auth0.com/t/blocked-tenant-because-of-monitoring-system/8643)
**Author:** [@byrons](https://community.auth0.com/u/byrons)\ **Replies:** 1\ **Last updated:** [November 7, 2017, 9:55pm UTC](https://community.auth0.com/t/blocked-tenant-because-of-monitoring-system/8643 "2017-11-07T21:55:31Z")
Is there any way to contact anyone at Auth0 to get your tenant unblocked? I don’t understand how you can possibly have a commercial service and no phone support and a 2 day turnaround for a critical production issue. W…