# \#smtp **URL:** https://community.auth0.com/tag/smtp/1087.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [How Does SMTPmart Handle SMTP Authentication and Email Deliverability Optimization?](https://community.auth0.com/t/how-does-smtpmart-handle-smtp-authentication-and-email-deliverability-optimization/199157)
**Author:** [@brianlara603](https://community.auth0.com/u/brianlara603)\ **Replies:** 1\ **Last updated:** [April 20, 2026, 10:07pm UTC](https://community.auth0.com/t/how-does-smtpmart-handle-smtp-authentication-and-email-deliverability-optimization/199157 "2026-04-20T22:07:23Z")
I am planning to use SMTPmart for sending transactional and bulk emails and I want to understand how it works in simple terms. How do we set it up does it use a username and password or API key for login Also does it sup… --- ## [Unable to send email via smtp](https://community.auth0.com/t/unable-to-send-email-via-smtp/188463)
**Author:** [@Koki-1205](https://community.auth0.com/u/Koki-1205)\ **Replies:** 3\ **Last updated:** [June 27, 2025, 6:39pm UTC](https://community.auth0.com/t/unable-to-send-email-via-smtp/188463 "2025-06-27T18:39:32Z")
I have the same smtp information registered for all development, staging, and production, but I get errors sending emails outside of the development environment. I would appreciate it if someone could tell me what the c… --- ## [Passwordless Email Links Ignoring SMTP and Branding Configuration](https://community.auth0.com/t/passwordless-email-links-ignoring-smtp-and-branding-configuration/186833)
**Author:** [@ssallaj](https://community.auth0.com/u/ssallaj)\ **Replies:** 2\ **Last updated:** [May 20, 2025, 5:27pm UTC](https://community.auth0.com/t/passwordless-email-links-ignoring-smtp-and-branding-configuration/186833 "2025-05-20T17:27:19Z")
I’ve configured a custom SMTP email provider in my tenant and enabled the setting: “Use my own email provider — Route all emails that are part of Auth0’s authentication workflows through a high-volume email service.” … --- ## [No deployed action of type custom-email-provider was found](https://community.auth0.com/t/no-deployed-action-of-type-custom-email-provider-was-found/181951)
**Author:** [@admin76](https://community.auth0.com/u/admin76)\ **Replies:** 1\ **Last updated:** [February 11, 2025, 3:07pm UTC](https://community.auth0.com/t/no-deployed-action-of-type-custom-email-provider-was-found/181951 "2025-02-11T15:07:03Z")
I can not at all get a custom email provider setup. When ever i try to save i instantly get “No deployed action of type custom-email-provider was found”. Even if i click reset! Practically the module is unusable and i ca… --- ## [Is STMP google workspace still working with new google UPDATE](https://community.auth0.com/t/is-stmp-google-workspace-still-working-with-new-google-update/148474)
**Author:** [@rodge](https://community.auth0.com/u/rodge)\ **Replies:** 1\ **Last updated:** [February 5, 2025, 8:23pm UTC](https://community.auth0.com/t/is-stmp-google-workspace-still-working-with-new-google-update/148474 "2025-02-05T20:23:45Z")
Hello, I’m trying to use google workspace smtp for mail delivery. I read previous post where the solution is to setup google to accept less secure app. but since the 30th of sept. there is an update saying it’s not avai… --- ## [Custom email provider - sending test email not working](https://community.auth0.com/t/custom-email-provider-sending-test-email-not-working/170107)
**Author:** [@lucask](https://community.auth0.com/u/lucask)\ **Replies:** 7\ **Last updated:** [January 28, 2025, 2:43pm UTC](https://community.auth0.com/t/custom-email-provider-sending-test-email-not-working/170107 "2025-01-28T14:43:34Z")
Hi, I wanted to create custom email provider and test it by button named Send test email but I’m getting some error. I want to use Postmark for email sending and I wrote some code like in the docs, but I used Postmark AP… --- ## [Will Auth0 be supporting Google Workspace as an Email provider with Oauth?](https://community.auth0.com/t/will-auth0-be-supporting-google-workspace-as-an-email-provider-with-oauth/169661)
**Author:** [@jimmy14mac](https://community.auth0.com/u/jimmy14mac)\ **Replies:** 3\ **Last updated:** [January 28, 2025, 1:02pm UTC](https://community.auth0.com/t/will-auth0-be-supporting-google-workspace-as-an-email-provider-with-oauth/169661 "2025-01-28T13:02:17Z")
I’m trying to set up Google Workspace as an email provider and the SMTP less secure apps method is not working for me. Is there a plan to enable Google Workspace as an email provider using Oauth? Thanks! --- ## [Cannot send Email form Office 365 Integration](https://community.auth0.com/t/cannot-send-email-form-office-365-integration/156601)
**Author:** [@lory1990](https://community.auth0.com/u/lory1990)\ **Replies:** 1\ **Last updated:** [December 2, 2024, 5:36pm UTC](https://community.auth0.com/t/cannot-send-email-form-office-365-integration/156601 "2024-12-02T17:36:44Z")
Hi everyone, I’m trying to integrate Office365 for custom email functionality in Auth0. Here are the steps I followed: I followed the guide provided in the documentation: Configure 365 Exchange as SMTP Email Provider.… --- ## [Connecting Gmail for the SMTP custom email provider - no more support for less secure apps](https://community.auth0.com/t/connecting-gmail-for-the-smtp-custom-email-provider-no-more-support-for-less-secure-apps/140239)
**Author:** [@moria](https://community.auth0.com/u/moria)\ **Replies:** 1\ **Last updated:** [August 30, 2024, 6:32pm UTC](https://community.auth0.com/t/connecting-gmail-for-the-smtp-custom-email-provider-no-more-support-for-less-secure-apps/140239 "2024-08-30T18:32:04Z")
Hi, I’m trying to configure gmail as email provider but less secure apps is no longer supported, or will stop being supported soon. From Google admin console: “Starting in Summer of 2024, Google Workspace accounts wil… --- ## [How to send email notification to user on successful change of password](https://community.auth0.com/t/how-to-send-email-notification-to-user-on-successful-change-of-password/138280)
**Author:** [@poornima.bal](https://community.auth0.com/u/poornima.bal)\ **Replies:** 2\ **Last updated:** [July 9, 2024, 1:39pm UTC](https://community.auth0.com/t/how-to-send-email-notification-to-user-on-successful-change-of-password/138280 "2024-07-09T13:39:01Z")
Hi Experts, We have a requirement where Okta CIC needs to send an “email notification” to the user once the user has changed his password successfully or changes their email/phone MFA successfully. We tried creating te… --- ## [Actions forms email sending](https://community.auth0.com/t/actions-forms-email-sending/134838)
**Author:** [@maksym.vitkovskyi](https://community.auth0.com/u/maksym.vitkovskyi)\ **Replies:** 3\ **Last updated:** [December 31, 2025, 2:50pm UTC](https://community.auth0.com/t/actions-forms-email-sending/134838 "2025-12-31T14:50:53Z")
Hey, community! Early flows looks awesome! We wanna send emails with this flows, but there is only “SendGrid” and “Mailjet” options for that. Wanna know is there any plans to add “SMTP” or “Amazon SES” actions? If we … --- ## [Can't send emails from smtp.office365.com](https://community.auth0.com/t/cant-send-emails-from-smtp-office365-com/42683)
**Author:** [@mikestaub](https://community.auth0.com/u/mikestaub)\ **Replies:** 2\ **Last updated:** [May 9, 2024, 6:58pm UTC](https://community.auth0.com/t/cant-send-emails-from-smtp-office365-com/42683 "2024-05-09T18:58:58Z")
I added the correct credentials, I verified by sending myself an email via the nodemail package. When I send the test email, the auth0 logs say that it went through just fine but I never receive the email. Verification … --- ## [Receive AN email when new users register](https://community.auth0.com/t/receive-an-email-when-new-users-register/132383)
**Author:** [@goran.halvarsson](https://community.auth0.com/u/goran.halvarsson)\ **Replies:** 3\ **Last updated:** [April 25, 2024, 8:20pm UTC](https://community.auth0.com/t/receive-an-email-when-new-users-register/132383 "2024-04-25T20:20:03Z")
My company is using Auth0 on a new website they are developing. The website requires that new accounts be “accepted” by an admin before they gain access to the site. The client wants to be able to receive an email whenev… --- ## [User information is not included in the email template](https://community.auth0.com/t/user-information-is-not-included-in-the-email-template/124222)
**Author:** [@ilia\_magnificode](https://community.auth0.com/u/ilia_magnificode)\ **Replies:** 4\ **Last updated:** [January 24, 2024, 8:26pm UTC](https://community.auth0.com/t/user-information-is-not-included-in-the-email-template/124222 "2024-01-24T20:26:30Z")
Good day An invitation and verification email were sent with \[\[ user.name \]\] in the template but it did not include include name of the user. Additionally, I put \[% debug %\] in the template that sees user objects and o… --- ## [Auth0 emails apears as suspicious on gmail](https://community.auth0.com/t/auth0-emails-apears-as-suspicious-on-gmail/124823)
**Author:** [@amit11](https://community.auth0.com/u/amit11)\ **Replies:** 1\ **Last updated:** [January 15, 2024, 11:19am UTC](https://community.auth0.com/t/auth0-emails-apears-as-suspicious-on-gmail/124823 "2024-01-15T11:19:14Z")
Hi, We are using auth0 for customer authentication. when the customers get the email below from auth0 for password reset request, google identifies it as suspicious. Any solution for that? Thanks, Amit --- ## [E-mails not beign send](https://community.auth0.com/t/e-mails-not-beign-send/121486)
**Author:** [@MuriloFRL](https://community.auth0.com/u/MuriloFRL)\ **Replies:** 1\ **Last updated:** [November 28, 2023, 7:48pm UTC](https://community.auth0.com/t/e-mails-not-beign-send/121486 "2023-11-28T19:48:56Z")
Hello guys, after taking a look on other similar problems I decide to create my own topic here on the community. I’m facing a problem when trying to send e-mails via SMTP on Auth0 (already have a custom e-mail provider)… --- ## [Passwordless email dosnt work when using external provider](https://community.auth0.com/t/passwordless-email-dosnt-work-when-using-external-provider/119757)
**Author:** [@dagtveit](https://community.auth0.com/u/dagtveit)\ **Replies:** 1\ **Last updated:** [October 31, 2023, 5:56pm UTC](https://community.auth0.com/t/passwordless-email-dosnt-work-when-using-external-provider/119757 "2023-10-31T17:56:29Z")
i am struggling to send passwordless code through office365 api. the test api works fine and can send mail, while i get error in the log when trying to send the otp code notification --- ## [Password Reset Email Doesn't Arrive Despite Working API Endpoints](https://community.auth0.com/t/password-reset-email-doesnt-arrive-despite-working-api-endpoints/118880)
**Author:** [@joachim.rives](https://community.auth0.com/u/joachim.rives)\ **Replies:** 3\ **Last updated:** [October 27, 2023, 1:05pm UTC](https://community.auth0.com/t/password-reset-email-doesnt-arrive-despite-working-api-endpoints/118880 "2023-10-27T13:05:31Z")
In both the staging and production Auth0 tenants, the password reset email does not arrive. My app manages to change the OTP of the user. If I use the OTP from the dashboard, the password reset succeeds. I also sent a PO… --- ## [Information about translating email subjects is outdated](https://community.auth0.com/t/information-about-translating-email-subjects-is-outdated/115186)
**Author:** [@ian.emsens.icapps](https://community.auth0.com/u/ian.emsens.icapps)\ **Replies:** 2\ **Last updated:** [September 6, 2023, 6:09pm UTC](https://community.auth0.com/t/information-about-translating-email-subjects-is-outdated/115186 "2023-09-06T18:09:53Z")
Hi, while reading Customize email subject for multi language I went ahead and tried to insert some Liquid syntax (shown below) into the email subject field and noticed it worked anyway despite the conflicting information… --- ## [Email Sending Not Working](https://community.auth0.com/t/email-sending-not-working/111844)
**Author:** [@minhal](https://community.auth0.com/u/minhal)\ **Replies:** 1\ **Last updated:** [July 28, 2023, 3:11pm UTC](https://community.auth0.com/t/email-sending-not-working/111844 "2023-07-28T15:11:26Z")
I want to send Email-Verification Email at time of Signup. I’ve setup a Google SMTP Provider with correct details. Upon clicking “Send Test Email”, it sends an email but I NEVER received it in my inbox. Upon watching lo… --- ## [Are email workflows such as email verification, password resets and welcome messages free for free users of Auth0?](https://community.auth0.com/t/are-email-workflows-such-as-email-verification-password-resets-and-welcome-messages-free-for-free-users-of-auth0/108941)
**Author:** [@forwardapp](https://community.auth0.com/u/forwardapp)\ **Replies:** 5\ **Last updated:** [July 27, 2023, 1:17pm UTC](https://community.auth0.com/t/are-email-workflows-such-as-email-verification-password-resets-and-welcome-messages-free-for-free-users-of-auth0/108941 "2023-07-27T13:17:43Z")
I am very confused, on the pricing, it says that email workflows are not free, but from my dashboard, I can connect my own email provider, and send test emails. So I want to know, are email workflows like verification, p… --- ## [Duplicate verification email](https://community.auth0.com/t/duplicate-verification-email/112124)
**Author:** [@amedeopachera](https://community.auth0.com/u/amedeopachera)\ **Replies:** 1\ **Last updated:** [July 26, 2023, 11:02pm UTC](https://community.auth0.com/t/duplicate-verification-email/112124 "2023-07-26T23:02:20Z")
I connected an SMTP provider to send custom email template When a user register with email an password, the verification email i sent. But another duplicate email with empty body is sent. --- ## [Interested in Auth0 supporting "Modern Auth" for Office 365](https://community.auth0.com/t/interested-in-auth0-supporting-modern-auth-for-office-365/87040)
**Author:** [@reggie.richard](https://community.auth0.com/u/reggie.richard)\ **Replies:** 18\ **Last updated:** [July 5, 2023, 10:15pm UTC](https://community.auth0.com/t/interested-in-auth0-supporting-modern-auth-for-office-365/87040 "2023-07-05T22:15:11Z")
We are using the custom external SMTP email provider that is connecting to our Office365. Microsoft is moving forward with only supporting modern authentication. How can we get this SMTP connection to support “modern aut… --- ## [Email while creating Users(Adding users )](https://community.auth0.com/t/email-while-creating-users-adding-users/105216)
**Author:** [@hsingh2](https://community.auth0.com/u/hsingh2)\ **Replies:** 4\ **Last updated:** [June 6, 2023, 6:41am UTC](https://community.auth0.com/t/email-while-creating-users-adding-users/105216 "2023-06-06T06:41:05Z")
My use-case is that if i am adding users using their email to AUTH0 through AUTH0 dashboard then is there a way it does not trigger an email to that email address which i just added that you have been added? --- ## [How to add custom headers to emails?](https://community.auth0.com/t/how-to-add-custom-headers-to-emails/35431)
**Author:** [@laurent1](https://community.auth0.com/u/laurent1)\ **Replies:** 8\ **Last updated:** [October 27, 2022, 9:50am UTC](https://community.auth0.com/t/how-to-add-custom-headers-to-emails/35431 "2022-10-27T09:50:37Z")
Is it possible to add custom message headers to email sent by Auth0 using our configured SMTP provider? I’m not seeing anything in the SMTP provider configuration, or in the email templates section either… Thanks --- ## [SMTP Custom Email provider: "From" address not used](https://community.auth0.com/t/smtp-custom-email-provider-from-address-not-used/78774)
**Author:** [@thomas.beznik](https://community.auth0.com/u/thomas.beznik)\ **Replies:** 2\ **Last updated:** [February 24, 2022, 8:54pm UTC](https://community.auth0.com/t/smtp-custom-email-provider-from-address-not-used/78774 "2022-02-24T20:54:49Z")
Hello ! I’m trying to setup a custom email provider through SMTP, with Gmail. The mails are successfully sent, but they use the email address of the “Username” instead of the “From” one… How can I fix this ? Thanks! --- ## [SMTP Provider: Certificate has expired](https://community.auth0.com/t/smtp-provider-certificate-has-expired/74701)
**Author:** [@vluacesb](https://community.auth0.com/u/vluacesb)\ **Replies:** 3\ **Last updated:** [December 14, 2021, 4:42pm UTC](https://community.auth0.com/t/smtp-provider-certificate-has-expired/74701 "2021-12-14T16:42:32Z")
Dear Auth0 Community, we are receiving “Failed Sending Notification” errors when issuing Auht0 workflow emails (e.g. password reset email) due to “Certificate has expired” error. We assume that the certificate that is … --- ## [SMTP settings for Office 365?](https://community.auth0.com/t/smtp-settings-for-office-365/37319)
**Author:** [@mossywell](https://community.auth0.com/u/mossywell)\ **Replies:** 2\ **Last updated:** [February 5, 2020, 12:14pm UTC](https://community.auth0.com/t/smtp-settings-for-office-365/37319 "2020-02-05T12:14:08Z")
Hi, I’m trying to set up Auth0 to use Office 365 as a low volume Custom SMTP Provider. I don’t want to use SendGrid as it’s an additional layer (and cost) I don’t need. I’m following these instructions: SMTP Email Provid… --- ## [SMTP Provider setup - cert problem](https://community.auth0.com/t/smtp-provider-setup-cert-problem/10846)
**Author:** [@adamltl](https://community.auth0.com/u/adamltl)\ **Replies:** 1\ **Last updated:** [December 18, 2018, 5:11pm UTC](https://community.auth0.com/t/smtp-provider-setup-cert-problem/10846 "2018-12-18T17:11:25Z")
I have godaddy cert on my SMTP server running TLS on port 25. When I try to use SMTP Provider I’m getting: “details”: { “email\_type”: “try\_provider\_configuration\_email”, “to”: “xxxxxx@xxxxxxxx.com”, “error”: “unable … --- ## [Custom email provider: test works, but not password reset](https://community.auth0.com/t/custom-email-provider-test-works-but-not-password-reset/9569)
**Author:** [@johnny.park](https://community.auth0.com/u/johnny.park)\ **Replies:** 3\ **Last updated:** [February 23, 2018, 10:42pm UTC](https://community.auth0.com/t/custom-email-provider-test-works-but-not-password-reset/9569 "2018-02-23T22:42:44Z")
Hello. I’ve followed SMTP Email Provider Overview - Auth0 Docs to use AWS SES as custom SMTP. Upon setup, the “Send Test Email” worked. Upon request password reset, email is not sent. Changing the email provider back… [Next page](https://community.auth0.com/tag/smtp/1087.md?match_all_tags=true&page=1&tags%5B%5D=smtp)