# \#sms

**URL:** https://community.auth0.com/tag/sms/195.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Universal login - SMS country filter from MFA screen](https://community.auth0.com/t/universal-login-sms-country-filter-from-mfa-screen/168078)

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**Author:** [@kwme](https://community.auth0.com/u/kwme)\
**Replies:** 3\
**Last updated:** [February 20, 2026, 12:49pm UTC](https://community.auth0.com/t/universal-login-sms-country-filter-from-mfa-screen/168078 "2026-02-20T12:49:36Z")

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When using Universal Login MFA with SMS option, there should be a way to filter which countries we support (a subset of ALL the countries listed now). The SMS MFA screen currently has a list of countries that are used t…

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## [Custom SMS Gateway for Passwordless Connections](https://community.auth0.com/t/custom-sms-gateway-for-passwordless-connections/84754)

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**Author:** [@bruno.feltrin](https://community.auth0.com/u/bruno.feltrin)\
**Replies:** 4\
**Last updated:** [March 13, 2025, 5:01pm UTC](https://community.auth0.com/t/custom-sms-gateway-for-passwordless-connections/84754 "2025-03-13T17:01:15Z")

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Hi Im getting all my connections and i trying to update my SMS gateway for passwordless connections, accordingly the Tutorial, but Infobip(my SMS provider) needs that i authenticate via API key header method. There are …

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## [Disabling signups for database connection not working as expected](https://community.auth0.com/t/disabling-signups-for-database-connection-not-working-as-expected/87349)

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**Author:** [@jbarbosa](https://community.auth0.com/u/jbarbosa)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 6:44pm UTC](https://community.auth0.com/t/disabling-signups-for-database-connection-not-working-as-expected/87349 "2025-01-17T18:44:57Z")

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In my setup, i have one WebApp and a Mobile app (iOS). The purpose of the webapp is to onboard/signup users that are going to use the mobile app. I want the signup in the webapp to be passwordless (sms), and the login in…

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## [Unblock user notification](https://community.auth0.com/t/unblock-user-notification/84809)

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**Author:** [@ron.p](https://community.auth0.com/u/ron.p)\
**Replies:** 1\
**Last updated:** [November 25, 2024, 11:31pm UTC](https://community.auth0.com/t/unblock-user-notification/84809 "2024-11-25T23:31:53Z")

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Hi, We are using passwordless authentication for our users and we are linking SMS and email users (primary is the email and SMS is a second identity). As part of the brute force protection, when the SMS identity is blo…

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## [Passwordless: user creation without text message and email](https://community.auth0.com/t/passwordless-user-creation-without-text-message-and-email/85833)

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**Author:** [@arnaudf](https://community.auth0.com/u/arnaudf)\
**Replies:** 2\
**Last updated:** [July 28, 2022, 9:46am UTC](https://community.auth0.com/t/passwordless-user-creation-without-text-message-and-email/85833 "2022-07-28T09:46:05Z")

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Hi, I use a passwordless mechanism in a react-native app. Our users register to the app whenever they want, but won’t be allowed to sign in before they are accepted by the ops team. From the backend, we create the use…

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## [Is PKCE required when using passwordless SMS?](https://community.auth0.com/t/is-pkce-required-when-using-passwordless-sms/78916)

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**Author:** [@authenticator](https://community.auth0.com/u/authenticator)\
**Replies:** 3\
**Last updated:** [July 24, 2022, 7:50pm UTC](https://community.auth0.com/t/is-pkce-required-when-using-passwordless-sms/78916 "2022-07-24T19:50:07Z")

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I’m authenticating users in a react native App using auth0 API but I’m not sure if PKCE is required since there’s no examples of this flow using Passwordless. I request the OTP code using the following endpoint: POST “h…

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## [Don't see SMS auth for Passwordless for after sms gateway implementation](https://community.auth0.com/t/dont-see-sms-auth-for-passwordless-for-after-sms-gateway-implementation/74362)

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**Author:** [@maxymlrd\_auth0](https://community.auth0.com/u/maxymlrd_auth0)\
**Replies:** 5\
**Last updated:** [December 7, 2021, 9:35pm UTC](https://community.auth0.com/t/dont-see-sms-auth-for-passwordless-for-after-sms-gateway-implementation/74362 "2021-12-07T21:35:45Z")

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Hi team, removing Twillio sms service right now , because sms price to high for us . And found Set Up Custom SMS Gateway for Passwordless Connections documentation how to implement SMS gateway I faced with problem , th…

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## [SMS OTP Restrictions](https://community.auth0.com/t/sms-otp-restrictions/73290)

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**Author:** [@regnauld.ethan](https://community.auth0.com/u/regnauld.ethan)\
**Replies:** 1\
**Last updated:** [November 17, 2021, 12:11pm UTC](https://community.auth0.com/t/sms-otp-restrictions/73290 "2021-11-17T12:11:50Z")

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Hi all, I’m trying to understand whether there’s any limitation of requesting OTP SMS such as throttling (i.e. limit of 3 requests within 30 minutes) or gap time between requests (i.e. new requests can be done after 1 m…

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## [Passwordless Connection for AWS SNS using custom the SMS Gateway docs](https://community.auth0.com/t/passwordless-connection-for-aws-sns-using-custom-the-sms-gateway-docs/66551)

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**Author:** [@dbourdier](https://community.auth0.com/u/dbourdier)\
**Replies:** 3\
**Last updated:** [November 8, 2021, 1:38pm UTC](https://community.auth0.com/t/passwordless-connection-for-aws-sns-using-custom-the-sms-gateway-docs/66551 "2021-11-08T13:38:12Z")

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Hello, I’m trying to get a better understanding of implementing a custom SMS gateway using docs at the following link: Set Up Custom SMS Gateway for Passwordless Connections Can someone answer my two questions below? W…

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## [Custom 2FA SMS code generation + validation](https://community.auth0.com/t/custom-2fa-sms-code-generation-validation/71853)

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**Author:** [@aaron.craig](https://community.auth0.com/u/aaron.craig)\
**Replies:** 1\
**Last updated:** [October 22, 2021, 11:02am UTC](https://community.auth0.com/t/custom-2fa-sms-code-generation-validation/71853 "2021-10-22T11:02:35Z")

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I’m evaluating the free/demo tier of Auth0 to see if it fits our needs. We would like to use two-factor authentication via SMS. There is documentation explaining how you can customise how the SMS is sent to the user: …

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## [Passwordless Placeholder is not replaced - SMS](https://community.auth0.com/t/passwordless-placeholder-is-not-replaced-sms/41364)

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**Author:** [@Yvano](https://community.auth0.com/u/Yvano)\
**Replies:** 8\
**Last updated:** [April 22, 2020, 5:02pm UTC](https://community.auth0.com/t/passwordless-placeholder-is-not-replaced-sms/41364 "2020-04-22T17:02:00Z")

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Hello, i activated the password-less authentication with Twillio, and it sends. however, the placeholder for the pass-code “@@password@@” is not replaced with a passcode, instead, i receive the message as below all the …

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## [BUG? "{{ tenant.friendly\_name }}" blank in SMS messages](https://community.auth0.com/t/bug-tenant-friendly-name-blank-in-sms-messages/16988)

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**Author:** [@jbailey](https://community.auth0.com/u/jbailey)\
**Replies:** 3\
**Last updated:** [November 1, 2018, 5:34am UTC](https://community.auth0.com/t/bug-tenant-friendly-name-blank-in-sms-messages/16988 "2018-11-01T05:34:50Z")

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I have my SMS messages set up to include {{ tenant.friendly\_name }} in the text. In my tenant settings, I’ve set a name for the tenant. My messages should say “Use {code} to complete your login to {friendly name}.” (Wher…

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## [Reset password by SMS](https://community.auth0.com/t/reset-password-by-sms/9180)

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**Author:** [@alberto.calle](https://community.auth0.com/u/alberto.calle)\
**Replies:** 2\
**Last updated:** [August 27, 2018, 8:17pm UTC](https://community.auth0.com/t/reset-password-by-sms/9180 "2018-08-27T20:17:55Z")

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Hello I would like to know if Auth0 has the possibility to reset the password by sending an SMS to the user’s phone, this telephone number would be the user’s in the LDAP. Is this possible? Thank you

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## [Error: \*MFA Error: The user does not support the requested challenge type (OTP). Supported type: oob.\*](https://community.auth0.com/t/error-mfa-error-the-user-does-not-support-the-requested-challenge-type-otp-supported-type-oob/9579)

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**Author:** [@luke](https://community.auth0.com/u/luke)\
**Replies:** 1\
**Last updated:** [December 17, 2018, 3:47pm UTC](https://community.auth0.com/t/error-mfa-error-the-user-does-not-support-the-requested-challenge-type-otp-supported-type-oob/9579 "2018-12-17T15:47:06Z")

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I am trying to have an alternate MFA with guardian if SMS isn’t working for the user. I would like to use OTP by email if the user can’t validate with the oob code sent by SMS. However, when I submit the OTP code sent b…

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## [Multifactor authentication for custom login and custom signup](https://community.auth0.com/t/multifactor-authentication-for-custom-login-and-custom-signup/6125)

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**Author:** [@bhaskar.anupam92](https://community.auth0.com/u/bhaskar.anupam92)\
**Replies:** 3\
**Last updated:** [February 14, 2018, 10:57pm UTC](https://community.auth0.com/t/multifactor-authentication-for-custom-login-and-custom-signup/6125 "2018-02-14T22:57:40Z")

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Hello, I am using a custom signup and custom login for my application using auth0. I would like to implement multifactor authentication for my application i.e get sms verification code when logging in from different dev…

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## [503 Service Unavailable while SMS auth but email works fine](https://community.auth0.com/t/503-service-unavailable-while-sms-auth-but-email-works-fine/9270)

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**Author:** [@dk1](https://community.auth0.com/u/dk1)\
**Replies:** 1\
**Last updated:** [February 13, 2018, 7:52pm UTC](https://community.auth0.com/t/503-service-unavailable-while-sms-auth-but-email-works-fine/9270 "2018-02-13T19:52:57Z")

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Do someone experience the same issue with 503 error while SMS enter via passwordless? We utilize hosted page and Auth0 Lock SDK on both ios/android and each time enter SMS code - this error cause notification. No commi…

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## [Errors in Lock and passwordless SMS login](https://community.auth0.com/t/errors-in-lock-and-passwordless-sms-login/9406)

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**Author:** [@doug.wk.yuen](https://community.auth0.com/u/doug.wk.yuen)\
**Replies:** 2\
**Last updated:** [February 13, 2018, 5:43am UTC](https://community.auth0.com/t/errors-in-lock-and-passwordless-sms-login/9406 "2018-02-13T05:43:42Z")

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I’m currently building a passwordless login system for a Swift app using Lock, and I’m using Twilio to send the SMS OTCs after a user enters their phone number into the app. The code itself for opening the Lock UI is as …

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## [React-Native-Lock sms](https://community.auth0.com/t/react-native-lock-sms/9301)

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**Author:** [@ssomnoremac](https://community.auth0.com/u/ssomnoremac)\
**Replies:** 1\
**Last updated:** [December 14, 2018, 6:13pm UTC](https://community.auth0.com/t/react-native-lock-sms/9301 "2018-12-14T18:13:18Z")

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Sms is no longer working for the react-native-lock library. It’s being deprecated I know but we have an app in market that’s using it and did not receive any notifications that the service is being terminated. Any ideas? …

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## [Update user email from verified SMS connection](https://community.auth0.com/t/update-user-email-from-verified-sms-connection/9266)

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**Author:** [@turk](https://community.auth0.com/u/turk)\
**Replies:** 1\
**Last updated:** [December 14, 2018, 6:07pm UTC](https://community.auth0.com/t/update-user-email-from-verified-sms-connection/9266 "2018-12-14T18:07:09Z")

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We need to update users emails using the management API but we are not able to do it since the connection we are using is SMS. If we try to update using the connection ‘email’ we get the following response: response…

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## [Syntax error on setting up SMS connection](https://community.auth0.com/t/syntax-error-on-setting-up-sms-connection/9042)

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**Author:** [@maurits](https://community.auth0.com/u/maurits)\
**Replies:** 5\
**Last updated:** [December 22, 2017, 5:50pm UTC](https://community.auth0.com/t/syntax-error-on-setting-up-sms-connection/9042 "2017-12-22T17:50:27Z")

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While trying to set up the SMS connection I get the following error in my inspector: Error: Syntax error, unrecognized expression: input"\[name=“name”\] Seems like a bug. Or am I doing something wrong? To reproduce: …

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## [Guardian - no longer requires enterprise license?](https://community.auth0.com/t/guardian-no-longer-requires-enterprise-license/8882)

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**Author:** [@dcunningham](https://community.auth0.com/u/dcunningham)\
**Replies:** 2\
**Last updated:** [December 6, 2017, 7:34am UTC](https://community.auth0.com/t/guardian-no-longer-requires-enterprise-license/8882 "2017-12-06T07:34:18Z")

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I previously wanted to use SMS MFA with Auth0 (refer here : MFA SMS options and plans - Auth0 Community) . Sales advised me this would use Guardian, and hence require a Enterprise account. However - it now looks like w…

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## [SMS based Multifactor authentication with third party API](https://community.auth0.com/t/sms-based-multifactor-authentication-with-third-party-api/8479)

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**Author:** [@muhammad.qasim.awan](https://community.auth0.com/u/muhammad.qasim.awan)\
**Replies:** 2\
**Last updated:** [October 13, 2017, 6:06pm UTC](https://community.auth0.com/t/sms-based-multifactor-authentication-with-third-party-api/8479 "2017-10-13T18:06:12Z")

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Hi Community, we are trying to add MFA (Multi Factor Authentication) in addition to login / credentials making it two-step authentication now, we require that MFA to be SMS code based where we don’t wish to use Twilio …

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## [Passwordless SMS login Signup not showing option to enter mobile number in LoginPage](https://community.auth0.com/t/passwordless-sms-login-signup-not-showing-option-to-enter-mobile-number-in-loginpage/8147)

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**Author:** [@whitewolf33](https://community.auth0.com/u/whitewolf33)\
**Replies:** 4\
**Last updated:** [September 12, 2017, 8:08pm UTC](https://community.auth0.com/t/passwordless-sms-login-signup-not-showing-option-to-enter-mobile-number-in-loginpage/8147 "2017-09-12T20:08:13Z")

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Hi, I am developing a Xamarin App (cross platform) and would love to use the Lock Passwordless feature with just the SMS option enabled. I have tried setting up the PasswordLess connection to my client and can execute t…

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## [?auth0 redirection is not available on /oauth/token endpoint (sms-mfa)](https://community.auth0.com/t/auth0-redirection-is-not-available-on-oauth-token-endpoint-sms-mfa/7971)

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**Author:** [@brad2](https://community.auth0.com/u/brad2)\
**Replies:** 0\
**Last updated:** [August 25, 2017, 7:22am UTC](https://community.auth0.com/t/auth0-redirection-is-not-available-on-oauth-token-endpoint-sms-mfa/7971 "2017-08-25T07:22:38Z")

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I am interested in getting SMS Passwordless MFA working a la the auth0 github example at rules/redirect-rules/sms-mfa at master · auth0/rules · GitHub I am using a custom login page, which is working fine. I added the …

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## [Passwordless User Authentication token for integration testing](https://community.auth0.com/t/passwordless-user-authentication-token-for-integration-testing/7921)

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**Author:** [@bamieh](https://community.auth0.com/u/bamieh)\
**Replies:** 0\
**Last updated:** [August 22, 2017, 12:25am UTC](https://community.auth0.com/t/passwordless-user-authentication-token-for-integration-testing/7921 "2017-08-22T00:25:19Z")

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Hello, We are doing integration testing for our application, and i faced the following issue: We do require the users to login passwordlessly through sms, for the app to go forward with its flow we use the auth token o…

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## [\[URGENT\]: Auth0 Passwordless SMS Not Sending](https://community.auth0.com/t/urgent-auth0-passwordless-sms-not-sending/7650)

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**Author:** [@sudhanshu.mishra311](https://community.auth0.com/u/sudhanshu.mishra311)\
**Replies:** 1\
**Last updated:** [July 25, 2017, 4:33am UTC](https://community.auth0.com/t/urgent-auth0-passwordless-sms-not-sending/7650 "2017-07-25T04:33:35Z")

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Hi, I am facing severe reliability issues for my app’s Auth0 passwordless authentication system as 10+ users are not receiving the SMS with the verification code. These are users based in Kolkata, India. I have been usi…

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## [Passwordless sms how to getInfo off the code parameter](https://community.auth0.com/t/passwordless-sms-how-to-getinfo-off-the-code-parameter/7268)

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**Author:** [@info111](https://community.auth0.com/u/info111)\
**Replies:** 2\
**Last updated:** [July 8, 2017, 10:18am UTC](https://community.auth0.com/t/passwordless-sms-how-to-getinfo-off-the-code-parameter/7268 "2017-07-08T10:18:45Z")

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How do I get the users phone number after the callback? i am using: auth0-lock-passwordless var lock = new Auth0LockPasswordless('our\_token', 'our\_domain.au.auth0.com', { auth: { responseType: 'code' } }) lock.…

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## [Getting an error for SMS passwordless at oauth/ro](https://community.auth0.com/t/getting-an-error-for-sms-passwordless-at-oauth-ro/6975)

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**Author:** [@dan.pourhadi](https://community.auth0.com/u/dan.pourhadi)\
**Replies:** 3\
**Last updated:** [June 10, 2017, 3:54pm UTC](https://community.auth0.com/t/getting-an-error-for-sms-passwordless-at-oauth-ro/6975 "2017-06-10T15:54:08Z")

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Attempting to use the passworldless endpoints to verify phone numbers through Twillio. Sending a verification code works, but when I try to hit the oauth/ro endpoint to verify the code I get a 500 error with the followi…

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## [Lock SMS or Email](https://community.auth0.com/t/lock-sms-or-email/6979)

<div class="topic-metadata">

**Author:** [@michael.ormrod](https://community.auth0.com/u/michael.ormrod)\
**Replies:** 1\
**Last updated:** [June 9, 2017, 6:15am UTC](https://community.auth0.com/t/lock-sms-or-email/6979 "2017-06-09T06:15:36Z")

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Hi, We want to enable a user to receive the code by email or SMS Has anybody implemented anything like this?

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## [Multi factor Authentication with SMS code](https://community.auth0.com/t/multi-factor-authentication-with-sms-code/6946)

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**Author:** [@qamawon](https://community.auth0.com/u/qamawon)\
**Replies:** 2\
**Last updated:** [June 7, 2017, 10:26pm UTC](https://community.auth0.com/t/multi-factor-authentication-with-sms-code/6946 "2017-06-07T22:26:40Z")

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I’m new to Auth0 and I want to implement conditional Multi Factor Authentication. Is there some complete guide on all the steps needed to achieve it?

[Next page](https://community.auth0.com/tag/sms/195.md?match_all_tags=true&page=1&tags%5B%5D=sms)
