# \#signup-prompt-new-experience

**URL:** https://community.auth0.com/tag/signup-prompt-new-experience/1704.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [SignUp per Application - disabling .ulp-alternate-action removes to much](https://community.auth0.com/t/signup-per-application-disabling-ulp-alternate-action-removes-to-much/201640)

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**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\
**Replies:** 2\
**Last updated:** [July 20, 2026, 1:53pm UTC](https://community.auth0.com/t/signup-per-application-disabling-ulp-alternate-action-removes-to-much/201640 "2026-07-20T13:53:33Z")

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Hi I followed this article to remove the signup link for certain apps: I used the following code in HTML /\\\* Custom Logic to hide Sign Up for specific app \\\*/ {% if application.name == "" %} .ulp-al…

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## [Delete my information please](https://community.auth0.com/t/delete-my-information-please/201511)

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**Author:** [@vany.knows.best](https://community.auth0.com/u/vany.knows.best)\
**Replies:** 1\
**Last updated:** [July 9, 2026, 10:31pm UTC](https://community.auth0.com/t/delete-my-information-please/201511 "2026-07-09T22:31:04Z")

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Hi, Tenant is deleted. Please delete my account. Thank you,

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## [Stuck in Authenticator loop](https://community.auth0.com/t/stuck-in-authenticator-loop/201423)

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**Author:** [@raficissak](https://community.auth0.com/u/raficissak)\
**Replies:** 3\
**Last updated:** [July 6, 2026, 10:27pm UTC](https://community.auth0.com/t/stuck-in-authenticator-loop/201423 "2026-07-06T22:27:32Z")

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I’m stuck in an Authenticator loop. I got a new phone so I was required to login back into everything again and when I tried to login to Okta it keeps asking to send a push notification or code etc. I’ve tried logging in…

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## [Tenant creation failing repeatedly at onboarding](https://community.auth0.com/t/tenant-creation-failing-repeatedly-at-onboarding/199650)

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**Author:** [@vishalsr](https://community.auth0.com/u/vishalsr)\
**Replies:** 8\
**Last updated:** [May 13, 2026, 4:24pm UTC](https://community.auth0.com/t/tenant-creation-failing-repeatedly-at-onboarding/199650 "2026-05-13T16:24:23Z")

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Tenant creation fails at onboarding asking to contact support but can’t even open a support ticket.

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## [Cannot createa a new account](https://community.auth0.com/t/cannot-createa-a-new-account/199746)

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**Author:** [@ariasmaxi89](https://community.auth0.com/u/ariasmaxi89)\
**Replies:** 3\
**Last updated:** [May 13, 2026, 4:19pm UTC](https://community.auth0.com/t/cannot-createa-a-new-account/199746 "2026-05-13T16:19:59Z")

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I’m not able to create a new account on the platform. Whenever I’m prompted with the tenant creation screen, I get an error: Error! Something happened while trying to create the tenant: API Error. Please contact support…

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## [How to handle returning Apple Sign In users who have previously deleted their account](https://community.auth0.com/t/how-to-handle-returning-apple-sign-in-users-who-have-previously-deleted-their-account/199278)

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**Author:** [@joshreed](https://community.auth0.com/u/joshreed)\
**Replies:** 3\
**Last updated:** [May 5, 2026, 5:30pm UTC](https://community.auth0.com/t/how-to-handle-returning-apple-sign-in-users-who-have-previously-deleted-their-account/199278 "2026-05-05T17:30:43Z")

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We are implementing Sign In With Apple in our React Native app. I’m trying to understand how to handle this flow: User creates an account using Sign In With Apple User deletes their account User returns to the app and …

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## [In signup-id screen, social buttons for social connections are not displayed after clicking "Go back" in email-identifier challenge screen](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214)

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**Author:** [@troni](https://community.auth0.com/u/troni)\
**Replies:** 2\
**Last updated:** [April 26, 2026, 1:20am UTC](https://community.auth0.com/t/in-signup-id-screen-social-buttons-for-social-connections-are-not-displayed-after-clicking-go-back-in-email-identifier-challenge-screen/199214 "2026-04-26T01:20:35Z")

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I would like to ask question regarding the Auth0 signup-id screen social connections button. When the signup-id screen is displayed initially, the signup buttons for social connections are shown. However, after proceedi…

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## [Passkey Screen UI issue](https://community.auth0.com/t/passkey-screen-ui-issue/198493)

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**Author:** [@hammad.naeem](https://community.auth0.com/u/hammad.naeem)\
**Replies:** 2\
**Last updated:** [April 15, 2026, 4:48pm UTC](https://community.auth0.com/t/passkey-screen-ui-issue/198493 "2026-04-15T16:48:01Z")

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We are using Auth0 New Universal Login with default styling and no custom CSS. We are seeing a layout issue only on the Passkey Enrollment screen. The “Create a passkey” button overlaps the content below it, making the …

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## [Help when someone trying to hack me](https://community.auth0.com/t/help-when-someone-trying-to-hack-me/198703)

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**Author:** [@Dcronin72](https://community.auth0.com/u/Dcronin72)\
**Replies:** 1\
**Last updated:** [April 6, 2026, 4:15pm UTC](https://community.auth0.com/t/help-when-someone-trying-to-hack-me/198703 "2026-04-06T16:15:48Z")

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Someone is trying to override me and log me out. How do I keep them from doing that?

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## [Auth0: B2B SaaS, Multi Tenant (Organizations), Self Service Signup Support](https://community.auth0.com/t/auth0-b2b-saas-multi-tenant-organizations-self-service-signup-support/197631)

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**Author:** [@swezey-subtrack](https://community.auth0.com/u/swezey-subtrack)\
**Replies:** 3\
**Last updated:** [March 2, 2026, 4:20pm UTC](https://community.auth0.com/t/auth0-b2b-saas-multi-tenant-organizations-self-service-signup-support/197631 "2026-03-02T16:20:45Z")

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Hey everyone! I successfully used Auth0’s Forms and Flows to create a near native self-service user registration (including org creation & invitation) that does the following all within the Auth0 React SDK: Create a …

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## [New account created but locked out](https://community.auth0.com/t/new-account-created-but-locked-out/197648)

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**Author:** [@ewan.mcphail](https://community.auth0.com/u/ewan.mcphail)\
**Replies:** 1\
**Last updated:** [February 25, 2026, 4:11pm UTC](https://community.auth0.com/t/new-account-created-but-locked-out/197648 "2026-02-25T16:11:47Z")

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I’m locked out of my new account after too many failed login requests. I was unable to login after the following process: Created a new account using another email address (had to use this separate one to login to po…

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## [On the sign-up prompt, how do I remove the login link?](https://community.auth0.com/t/on-the-sign-up-prompt-how-do-i-remove-the-login-link/196900)

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**Author:** [@huntfordsoft](https://community.auth0.com/u/huntfordsoft)\
**Replies:** 7\
**Last updated:** [February 10, 2026, 7:57pm UTC](https://community.auth0.com/t/on-the-sign-up-prompt-how-do-i-remove-the-login-link/196900 "2026-02-10T19:57:11Z")

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I don’t want the login link on this prompt.

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## [Auth0 signup asking for 6-digit code instead of password – exam issue](https://community.auth0.com/t/auth0-signup-asking-for-6-digit-code-instead-of-password-exam-issue/197121)

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**Author:** [@pranavijillellamudi](https://community.auth0.com/u/pranavijillellamudi)\
**Replies:** 2\
**Last updated:** [February 10, 2026, 4:49pm UTC](https://community.auth0.com/t/auth0-signup-asking-for-6-digit-code-instead-of-password-exam-issue/197121 "2026-02-10T16:49:58Z")

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Hi everyone, I faced an issue during my Auth0 Certified Developer exam on January 31. In Part 2, I was asked to create a new Auth0 tenant using email and password. However, during signup, instead of setting a password,…

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## [Forgot MFA and Recovery code](https://community.auth0.com/t/forgot-mfa-and-recovery-code/196822)

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**Author:** [@ssugasani](https://community.auth0.com/u/ssugasani)\
**Replies:** 1\
**Last updated:** [February 2, 2026, 8:30pm UTC](https://community.auth0.com/t/forgot-mfa-and-recovery-code/196822 "2026-02-02T20:30:12Z")

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One of our teammate lost MFA and revocery code. User: skarrevul@nationsbenefits.com Can you help him to get MFA back? He do remember the password for account. Due to MFA, unable to login.

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## [Custom partial is not displayed](https://community.auth0.com/t/custom-partial-is-not-displayed/196758)

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**Author:** [@lyic](https://community.auth0.com/u/lyic)\
**Replies:** 5\
**Last updated:** [February 2, 2026, 3:08pm UTC](https://community.auth0.com/t/custom-partial-is-not-displayed/196758 "2026-02-02T15:08:11Z")

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I need to customize Sign Up page by adding new fields. For this I configured partials for a signup prompt via API request to PUT /api/v2/prompts/signup/partials with body: { “signup”: { “form-content-start”: “\<div cl…

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## [Conditionally require user to register and use MFA based on user attributes](https://community.auth0.com/t/conditionally-require-user-to-register-and-use-mfa-based-on-user-attributes/196729)

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**Author:** [@JFoxUK](https://community.auth0.com/u/JFoxUK)\
**Replies:** 1\
**Last updated:** [January 29, 2026, 4:50pm UTC](https://community.auth0.com/t/conditionally-require-user-to-register-and-use-mfa-based-on-user-attributes/196729 "2026-01-29T16:50:09Z")

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Hi, Is it possible to conditionally require user to register on signup and use on login MFA based on user attributes? This similar post - Prompt MFA based on user Meta Data - #4 by markd has a broken doc link Page Not…

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## [How to create & link social accounts with organizations?](https://community.auth0.com/t/how-to-create-link-social-accounts-with-organizations/196427)

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**Author:** [@PatrickHeneise](https://community.auth0.com/u/PatrickHeneise)\
**Replies:** 4\
**Last updated:** [January 22, 2026, 6:35pm UTC](https://community.auth0.com/t/how-to-create-link-social-accounts-with-organizations/196427 "2026-01-22T18:35:06Z")

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Hi there. I’m struggling with a relatively basic use case and can’t find an answer for it. I have “Organizations” turned on and required for my app. Users can sign in via email/pw or a social provider (ie GitHub). I’m t…

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## [How do I modify sign up flows to force users into an onboarding process immediately after sign up, before logging into the application](https://community.auth0.com/t/how-do-i-modify-sign-up-flows-to-force-users-into-an-onboarding-process-immediately-after-sign-up-before-logging-into-the-application/196269)

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**Author:** [@info75](https://community.auth0.com/u/info75)\
**Replies:** 1\
**Last updated:** [January 14, 2026, 8:45pm UTC](https://community.auth0.com/t/how-do-i-modify-sign-up-flows-to-force-users-into-an-onboarding-process-immediately-after-sign-up-before-logging-into-the-application/196269 "2026-01-14T20:45:32Z")

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Auth0 shows a seamless platform for customising sign up flows, but I can’t for the life of me work out how to implement this. Is this a paid feature and how does it connect to forms and flows generally? I want to force …

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## [The sign-up buttons for social connections are not displayed on the signup-id screen](https://community.auth0.com/t/the-sign-up-buttons-for-social-connections-are-not-displayed-on-the-signup-id-screen/195784)

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**Author:** [@haruka.naruse](https://community.auth0.com/u/haruka.naruse)\
**Replies:** 1\
**Last updated:** [December 30, 2025, 9:30pm UTC](https://community.auth0.com/t/the-sign-up-buttons-for-social-connections-are-not-displayed-on-the-signup-id-screen/195784 "2025-12-30T21:30:01Z")

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I would like to ask one question regarding the Auth0 signup-id screen. When the signup-id screen is displayed initially, the signup buttons for social connections are shown. However, after proceeding to the next screen…

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## [Expand width of sign up form](https://community.auth0.com/t/expand-width-of-sign-up-form/195366)

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**Author:** [@amanda.milberg](https://community.auth0.com/u/amanda.milberg)\
**Replies:** 1\
**Last updated:** [December 10, 2025, 1:52pm UTC](https://community.auth0.com/t/expand-width-of-sign-up-form/195366 "2025-12-10T13:52:30Z")

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I am trying to expand the width of my sign up form using custom CSS. I added custom css as outlined here but my form does not look any wider. To be specific - my custom CSS is below: :root { --prompt-width: 800p…

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## [Need to delete my account @support](https://community.auth0.com/t/need-to-delete-my-account-support/195021)

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**Author:** [@amelia.iacobelli](https://community.auth0.com/u/amelia.iacobelli)\
**Replies:** 1\
**Last updated:** [November 28, 2025, 1:04pm UTC](https://community.auth0.com/t/need-to-delete-my-account-support/195021 "2025-11-28T13:04:00Z")

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@support I need help to delete my account. By accident I created a personal one using my corporate email and now when I recieve invitation for my office tenant I am not able to login using google. Please help me. ameli…

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## [How to customize messages on the sign-up form for organization invitations](https://community.auth0.com/t/how-to-customize-messages-on-the-sign-up-form-for-organization-invitations/194895)

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**Author:** [@agustin.bourgeois](https://community.auth0.com/u/agustin.bourgeois)\
**Replies:** 2\
**Last updated:** [November 25, 2025, 8:01pm UTC](https://community.auth0.com/t/how-to-customize-messages-on-the-sign-up-form-for-organization-invitations/194895 "2025-11-25T20:01:02Z")

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Hello, I need some help figuring out how to customize the messages displayed on the sign-up form used when inviting users to an organization. Context: I’m using the Auth0 API to send invitations that allow users to si…

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## [WinForms client creates extra files](https://community.auth0.com/t/winforms-client-creates-extra-files/194893)

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**Author:** [@Grant.Fish](https://community.auth0.com/u/Grant.Fish)\
**Replies:** 1\
**Last updated:** [November 25, 2025, 7:50pm UTC](https://community.auth0.com/t/winforms-client-creates-extra-files/194893 "2025-11-25T19:50:46Z")

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The WinForms client creates an extra folder WebView2 in the application directory. This is fine on a developer’s machine where the user has full control, but for most users the Program Files folder is highly protected, a…

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## [Get the login time of the user for setting session expiry](https://community.auth0.com/t/get-the-login-time-of-the-user-for-setting-session-expiry/194770)

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**Author:** [@khushbu](https://community.auth0.com/u/khushbu)\
**Replies:** 1\
**Last updated:** [November 21, 2025, 7:47pm UTC](https://community.auth0.com/t/get-the-login-time-of-the-user-for-setting-session-expiry/194770 "2025-11-21T19:47:42Z")

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Continuing the discussion from I want to set session expiry specific to a user: The problem here is that new Date().getTime() or Date.now() gives the current date time, so every time this method is applied it adds the …

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## [Callback url throwing error](https://community.auth0.com/t/callback-url-throwing-error/194708)

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**Author:** [@manors](https://community.auth0.com/u/manors)\
**Replies:** 3\
**Last updated:** [November 20, 2025, 4:17pm UTC](https://community.auth0.com/t/callback-url-throwing-error/194708 "2025-11-20T16:17:00Z")

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i am trying to use nextjs sdk and have configured an regular web app in auth0 using local host, but after login getting the below mentioned error - “The client\_secret or client\_assertion field is required, or it should…

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## ["Unknown client" error locally, but same client works in production](https://community.auth0.com/t/unknown-client-error-locally-but-same-client-works-in-production/194186)

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**Author:** [@davie72](https://community.auth0.com/u/davie72)\
**Replies:** 3\
**Last updated:** [November 17, 2025, 6:48pm UTC](https://community.auth0.com/t/unknown-client-error-locally-but-same-client-works-in-production/194186 "2025-11-17T18:48:24Z")

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I have a situation where login for a protected element of my website works fine on the preview site and production but locally is erroring with the unknown client error. I’ve tried multiple browsers; Firefoc, Brave, Duck…

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## [I want to set session expiry specific to a user](https://community.auth0.com/t/i-want-to-set-session-expiry-specific-to-a-user/193936)

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**Author:** [@khushbu](https://community.auth0.com/u/khushbu)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 4:32pm UTC](https://community.auth0.com/t/i-want-to-set-session-expiry-specific-to-a-user/193936 "2025-10-31T16:32:54Z")

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I want to set session expiry specific to a user based on some rules stored in my database. I tried following the post login actions article : https://auth0.com/docs/manage-users/sessions/manage-sessions-actions The pro…

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## [Disable passkey creation on user signup](https://community.auth0.com/t/disable-passkey-creation-on-user-signup/193178)

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**Author:** [@mbosman](https://community.auth0.com/u/mbosman)\
**Replies:** 2\
**Last updated:** [October 15, 2025, 5:24pm UTC](https://community.auth0.com/t/disable-passkey-creation-on-user-signup/193178 "2025-10-15T17:24:02Z")

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Is it possible to disable the passkey enrollment screen when a user wants to signup? It should still need to be shown on subsequent logins, yet it is required for user to first set a password before enrolling a passkey?

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## [Custom Login & Registeration Flow](https://community.auth0.com/t/custom-login-registeration-flow/192768)

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**Author:** [@sabinflutter](https://community.auth0.com/u/sabinflutter)\
**Replies:** 1\
**Last updated:** [October 6, 2025, 5:38pm UTC](https://community.auth0.com/t/custom-login-registeration-flow/192768 "2025-10-06T17:38:31Z")

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Hi Auth0 Team, I am working on a product that uses different authentication flow patterns. We have a custom Next.js user registration page using the Auth0 Management API. The user account is created successfully. When t…

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## [Is Classic Universal Login still available?](https://community.auth0.com/t/is-classic-universal-login-still-available/192424)

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**Author:** [@jnewberry.bmidev](https://community.auth0.com/u/jnewberry.bmidev)\
**Replies:** 2\
**Last updated:** [September 26, 2025, 1:12pm UTC](https://community.auth0.com/t/is-classic-universal-login-still-available/192424 "2025-09-26T13:12:25Z")

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Hi, I have been reading through posts and other materials on the universal login feature and I see mention of making sure the “New” universal login feature is enabled but I don’t see anything to select. I am wondering i…

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