# \#retry-payment **URL:** https://community.auth0.com/tag/retry-payment/2105.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Can’t Verify Credit Card, Required Fields Error](https://community.auth0.com/t/can-t-verify-credit-card-required-fields-error/198567)
**Author:** [@jkleeedo](https://community.auth0.com/u/jkleeedo)\ **Replies:** 4\ **Last updated:** [April 2, 2026, 12:08am UTC](https://community.auth0.com/t/can-t-verify-credit-card-required-fields-error/198567 "2026-04-02T00:08:13Z")
I’m trying to verify my credit card to unlock the custom domain options, but every time I attempt to do so, I receive the message: “Please fill in all required fields.” All fields are already filled in. I’ve searched for… --- ## [How do I pay to renew my Auth0 subscription?](https://community.auth0.com/t/how-do-i-pay-to-renew-my-auth0-subscription/184856)
**Author:** [@rob.kraft](https://community.auth0.com/u/rob.kraft)\ **Replies:** 3\ **Last updated:** [April 1, 2025, 4:24pm UTC](https://community.auth0.com/t/how-do-i-pay-to-renew-my-auth0-subscription/184856 "2025-04-01T16:24:29Z")
Ready to post? :magnifying\_glass\_tilted\_left: First, try searching for your answer. how do I pay to renew my Auth0 subscription? --- ## [Payment failure](https://community.auth0.com/t/payment-failure/181829)
**Author:** [@mohit.joshi](https://community.auth0.com/u/mohit.joshi)\ **Replies:** 1\ **Last updated:** [February 10, 2025, 11:21am UTC](https://community.auth0.com/t/payment-failure/181829 "2025-02-10T11:21:32Z")
I have seen this reported by multiple people but not sure if anyone could make it work with suggested solution. Here in India 3d secure page is redirect during payment and there is no explicit link/sms on credit-card-mob… --- ## [Order form: Error! API Error. Please contact support if the problem persists](https://community.auth0.com/t/order-form-error-api-error-please-contact-support-if-the-problem-persists/181279)
**Author:** [@BeSirius](https://community.auth0.com/u/BeSirius)\ **Replies:** 4\ **Last updated:** [February 4, 2025, 10:10pm UTC](https://community.auth0.com/t/order-form-error-api-error-please-contact-support-if-the-problem-persists/181279 "2025-02-04T22:10:17Z")
Hi, I have an urgent problem with upgrading my subscription from startup plat to the paid one. I’ve tried to buy the subscription, but got the notification about API error → I can’t by the subscription “Error! API Err… --- ## [Adding Payment - "Error! API Error. Please contact support if the problem persists"](https://community.auth0.com/t/adding-payment-error-api-error-please-contact-support-if-the-problem-persists/169614)
**Author:** [@justin.peake](https://community.auth0.com/u/justin.peake)\ **Replies:** 7\ **Last updated:** [January 27, 2025, 8:54pm UTC](https://community.auth0.com/t/adding-payment-error-api-error-please-contact-support-if-the-problem-persists/169614 "2025-01-27T20:54:18Z")
I’m trying to add a credt card payment info to my account and I keep receiving the Error! API Error. Please contact support if the problem persists message. And then the message becomes front end code. Anyone have an … --- ## [Auto-renewal without notice despite renewal failures](https://community.auth0.com/t/auto-renewal-without-notice-despite-renewal-failures/137694)
**Author:** [@udaykor](https://community.auth0.com/u/udaykor)\ **Replies:** 4\ **Last updated:** [June 27, 2024, 11:21pm UTC](https://community.auth0.com/t/auto-renewal-without-notice-despite-renewal-failures/137694 "2024-06-27T23:21:57Z")
Ready to post? :mag: First, try searching for your answer. Hi Team, I did not sign up for Auto renewal and Auth0 decided to forcibly do it anyway. The company debit card is currently lost / awaiting a new one to be iss… --- ## [Unable to add billing details](https://community.auth0.com/t/unable-to-add-billing-details/130057)
**Author:** [@atglorenzo](https://community.auth0.com/u/atglorenzo)\ **Replies:** 1\ **Last updated:** [March 24, 2024, 12:19am UTC](https://community.auth0.com/t/unable-to-add-billing-details/130057 "2024-03-24T00:19:55Z")
I am trying to sign up for a subscription but on the payment detail screens I am just getting " Error! API Error. Please contact support if the problem persists" consistently returned to me. Unfortunately, I am likewise… --- ## [Billing continues but tenant is deleted](https://community.auth0.com/t/billing-continues-but-tenant-is-deleted/123205)
**Author:** [@derin](https://community.auth0.com/u/derin)\ **Replies:** 2\ **Last updated:** [December 23, 2023, 3:50am UTC](https://community.auth0.com/t/billing-continues-but-tenant-is-deleted/123205 "2023-12-23T03:50:24Z")
I HAVE NO ACTIVE TENANTS BUT CONTINUE TO BE BILLED 23 A MONTH. I NEED SOME HELP PLEASE. Blockquote --- ## [Any other accepted payment apart from credit card?](https://community.auth0.com/t/any-other-accepted-payment-apart-from-credit-card/109747)
**Author:** [@sammy.yimwm](https://community.auth0.com/u/sammy.yimwm)\ **Replies:** 1\ **Last updated:** [June 22, 2023, 9:52am UTC](https://community.auth0.com/t/any-other-accepted-payment-apart-from-credit-card/109747 "2023-06-22T09:52:20Z")
Any other accepted payment apart from credit card? --- ## [Failed payment - how to resolve](https://community.auth0.com/t/failed-payment-how-to-resolve/107159)
**Author:** [@miranda.bailes](https://community.auth0.com/u/miranda.bailes)\ **Replies:** 2\ **Last updated:** [May 18, 2023, 7:53am UTC](https://community.auth0.com/t/failed-payment-how-to-resolve/107159 "2023-05-18T07:53:59Z")
Hi @support The billing failed on our account and I have updated the card details, however, the payment still isn’t processed. The link pointed me here - can you please assist with resolving this? Thanks, Miranda