# \#reset-password-prompt-new-experience **URL:** https://community.auth0.com/tag/reset-password-prompt-new-experience/1999.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Why auth0 is not fun](https://community.auth0.com/t/why-auth0-is-not-fun/201100)
**Author:** [@OtisyoungII](https://community.auth0.com/u/OtisyoungII)\ **Replies:** 1\ **Last updated:** [June 24, 2026, 3:48pm UTC](https://community.auth0.com/t/why-auth0-is-not-fun/201100 "2026-06-24T15:48:39Z")
first off why have this have no password to recover if you dont recongize old connections and computers.. im literally locked out my work computer making this useless --- ## [Change Password (Link) e-mail template redirect not working](https://community.auth0.com/t/change-password-link-e-mail-template-redirect-not-working/200081)
**Author:** [@QuestionsAsAService](https://community.auth0.com/u/QuestionsAsAService)\ **Replies:** 2\ **Last updated:** [May 21, 2026, 7:02am UTC](https://community.auth0.com/t/change-password-link-e-mail-template-redirect-not-working/200081 "2026-05-21T07:02:15Z")
I have edited the Change Password (Link) e-mail temple to redirect back to my origin site after the user resets its password from the e-mail. The issue is I am getting the Password Changed screen but no redirect to my se… --- ## [Determining links available to ACUL screens](https://community.auth0.com/t/determining-links-available-to-acul-screens/199750)
**Author:** [@nunya-business](https://community.auth0.com/u/nunya-business)\ **Replies:** 4\ **Last updated:** [May 12, 2026, 3:35pm UTC](https://community.auth0.com/t/determining-links-available-to-acul-screens/199750 "2026-05-12T15:35:07Z")
Hello, I am working on multiple ACUL pages and have had success with configuring most pages. I am currently running into issues with the reset-password screens and determining what links are available to these screens. … --- ## [Locked out and unable to reset password](https://community.auth0.com/t/locked-out-and-unable-to-reset-password/198611)
**Author:** [@sunshiny.jamie](https://community.auth0.com/u/sunshiny.jamie)\ **Replies:** 1\ **Last updated:** [April 3, 2026, 2:54pm UTC](https://community.auth0.com/t/locked-out-and-unable-to-reset-password/198611 "2026-04-03T14:54:34Z")
@support Tenant domain: http://theropayauth.us.auth0.com Users locked out: jeromedorchimont@theropay.co I am the Founder and CEO of TheroPay and am currently locked out of our Auth0 tenant. I am not receiving verifica… --- ## [Feature Request: Application-Specific "Back to Login" URIs for Password Reset Flow](https://community.auth0.com/t/feature-request-application-specific-back-to-login-uris-for-password-reset-flow/197989)
**Author:** [@eidriahnluca](https://community.auth0.com/u/eidriahnluca)\ **Replies:** 9\ **Last updated:** [March 11, 2026, 4:08pm UTC](https://community.auth0.com/t/feature-request-application-specific-back-to-login-uris-for-password-reset-flow/197989 "2026-03-11T16:08:06Z")
We are currently navigating a challenge with the password reset flow that likely affects many enterprise clients managing multi-platform ecosystems (e.g., Web and Mobile). We have a shared Auth0 tenant serving both a We… --- ## [Two accounts are locked out of 2FA after a browser change, and re-creating them still triggers the old 2FA, so assistance is needed to regain access.](https://community.auth0.com/t/two-accounts-are-locked-out-of-2fa-after-a-browser-change-and-re-creating-them-still-triggers-the-old-2fa-so-assistance-is-needed-to-regain-access/197874)
**Author:** [@sosuke](https://community.auth0.com/u/sosuke)\ **Replies:** 1\ **Last updated:** [March 5, 2026, 3:55pm UTC](https://community.auth0.com/t/two-accounts-are-locked-out-of-2fa-after-a-browser-change-and-re-creating-them-still-triggers-the-old-2fa-so-assistance-is-needed-to-regain-access/197874 "2026-03-05T15:55:40Z")
Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer.We have two accounts: ky@urstudx.com and contact@urstudx.com. After changing our browser, we were no longer able to complete two-factor a… --- ## [Validate Current Password Before Allowing Password Change (User & Admin Flow)](https://community.auth0.com/t/validate-current-password-before-allowing-password-change-user-admin-flow/197561)
**Author:** [@nihalm5930](https://community.auth0.com/u/nihalm5930)\ **Replies:** 1\ **Last updated:** [February 23, 2026, 9:24pm UTC](https://community.auth0.com/t/validate-current-password-before-allowing-password-change-user-admin-flow/197561 "2026-02-23T21:24:24Z")
Description We are using Auth0 as our authentication provider for both users and admins. We want to implement a secure password change flow with the following logic: Required Flow User/Admin enters: Current passw… --- ## [All tenants disappeared from admin account](https://community.auth0.com/t/all-tenants-disappeared-from-admin-account/197020)
**Author:** [@technology6](https://community.auth0.com/u/technology6)\ **Replies:** 2\ **Last updated:** [February 6, 2026, 4:36pm UTC](https://community.auth0.com/t/all-tenants-disappeared-from-admin-account/197020 "2026-02-06T16:36:05Z")
All tenants are disappeared from admin account but accessible to tenant members. Even logging in recovery code and google auth also not working. Only sso google is working --- ## [Couldn't log in to dashboard, reset pw link didn't work, locked out of account](https://community.auth0.com/t/couldnt-log-in-to-dashboard-reset-pw-link-didnt-work-locked-out-of-account/196754)
**Author:** [@jonpawelko](https://community.auth0.com/u/jonpawelko)\ **Replies:** 3\ **Last updated:** [January 30, 2026, 1:52pm UTC](https://community.auth0.com/t/couldnt-log-in-to-dashboard-reset-pw-link-didnt-work-locked-out-of-account/196754 "2026-01-30T13:52:55Z")
I have had an Auth0 application running for years with no issues. I went to log in to the Auth0 dashboard and my login failed. I tried the reset pw link several times, never got an email. Tried different browsers, cle… --- ## [How to show custom error messages in password reset post-challenge trigger?](https://community.auth0.com/t/how-to-show-custom-error-messages-in-password-reset-post-challenge-trigger/196554)
**Author:** [@Gowtham](https://community.auth0.com/u/Gowtham)\ **Replies:** 3\ **Last updated:** [January 27, 2026, 7:42pm UTC](https://community.auth0.com/t/how-to-show-custom-error-messages-in-password-reset-post-challenge-trigger/196554 "2026-01-27T19:42:02Z")
I’ve implemented a password reset post-challenge action that validates email domains before sending reset emails. The action works (logs show api.access.deny() is called and emails aren’t sent), but users still see the g… --- ## [Password reset switches application context on shared tenant with custom domain](https://community.auth0.com/t/password-reset-switches-application-context-on-shared-tenant-with-custom-domain/196602)
**Author:** [@robert.gerace](https://community.auth0.com/u/robert.gerace)\ **Replies:** 1\ **Last updated:** [January 26, 2026, 3:21pm UTC](https://community.auth0.com/t/password-reset-switches-application-context-on-shared-tenant-with-custom-domain/196602 "2026-01-26T15:21:07Z")
I have a single Auth0 tenant with two separate applications: App A (UAT) - for our staging environment at uat.example.com App B (Production) - for our production environment at app.example.com Both applications … --- ## [Reset password without URL](https://community.auth0.com/t/reset-password-without-url/196217)
**Author:** [@JFoxUK](https://community.auth0.com/u/JFoxUK)\ **Replies:** 3\ **Last updated:** [January 14, 2026, 4:21pm UTC](https://community.auth0.com/t/reset-password-without-url/196217 "2026-01-14T16:21:51Z")
Hi, We have a connected application where we use Auth0 out of the box screens and flows (not using the SDK). We want to allow users to click ‘forgotten password’ and instead of getting a reset URL, we want them to be s… --- ## [Tenant recovery request](https://community.auth0.com/t/tenant-recovery-request/196202)
**Author:** [@kashingkashing](https://community.auth0.com/u/kashingkashing)\ **Replies:** 1\ **Last updated:** [January 12, 2026, 10:58pm UTC](https://community.auth0.com/t/tenant-recovery-request/196202 "2026-01-12T22:58:13Z")
Hi @support I need to recover access to our Auth0 tenant. Was originally registered by an ex employee and need to regain control of it for our ongoing project. Could someone please assist? Thanks --- ## [Two tenant with same email](https://community.auth0.com/t/two-tenant-with-same-email/196119)
**Author:** [@pradip](https://community.auth0.com/u/pradip)\ **Replies:** 1\ **Last updated:** [January 9, 2026, 6:44pm UTC](https://community.auth0.com/t/two-tenant-with-same-email/196119 "2026-01-09T18:44:52Z")
Long time back one is created with github sso, and yesterday invite sent to myself on same email and accepted, created another tenant, can we merge them in free account. --- ## [When do the locked user gets unlocked? Is it configurable? How to configure it?](https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079)
**Author:** [@Vijay.Mohite](https://community.auth0.com/u/Vijay.Mohite)\ **Replies:** 0\ **Last updated:** [January 8, 2026, 7:56pm UTC](https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079 "2026-01-08T19:56:24Z")
(topic deleted by author) --- ## [MFA Reset Request – Locked out of Auth0 dashboard](https://community.auth0.com/t/mfa-reset-request-locked-out-of-auth0-dashboard/195099)
**Author:** [@robertaursaia36](https://community.auth0.com/u/robertaursaia36)\ **Replies:** 1\ **Last updated:** [December 1, 2025, 10:07pm UTC](https://community.auth0.com/t/mfa-reset-request-locked-out-of-auth0-dashboard/195099 "2025-12-01T22:07:33Z")
Hello, I need urgent help with an MFA reset for my Auth0 dashboard account. I am completely locked out because my login only offers: Google Authenticator Recovery Code Fingerprint / Face Recognition (which nev… --- ## [Show error after api.access.deny in password reset post challenge action](https://community.auth0.com/t/show-error-after-api-access-deny-in-password-reset-post-challenge-action/194032)
**Author:** [@samuel.berre](https://community.auth0.com/u/samuel.berre)\ **Replies:** 3\ **Last updated:** [November 6, 2025, 3:07pm UTC](https://community.auth0.com/t/show-error-after-api-access-deny-in-password-reset-post-challenge-action/194032 "2025-11-06T15:07:35Z")
Hey, I have an Action placed on the password reset / post challenge trigger. In this action, the user is redirected to our application for an extra challenge. This challenge can at times fail for reasons out of the cont… --- ## [Passing user language to reset password page](https://community.auth0.com/t/passing-user-language-to-reset-password-page/192590)
**Author:** [@amy123](https://community.auth0.com/u/amy123)\ **Replies:** 1\ **Last updated:** [September 30, 2025, 5:06pm UTC](https://community.auth0.com/t/passing-user-language-to-reset-password-page/192590 "2025-09-30T17:06:18Z")
How can I make sure that the password reset page in the Universal Login Experience opens in the user’s language? Currently I have the user’s metadata set to their preferred language, translated email templates, and the u… --- ## [Auth0 login one time send code](https://community.auth0.com/t/auth0-login-one-time-send-code/192508)
**Author:** [@toolio-glitch](https://community.auth0.com/u/toolio-glitch)\ **Replies:** 1\ **Last updated:** [September 29, 2025, 9:04am UTC](https://community.auth0.com/t/auth0-login-one-time-send-code/192508 "2025-09-29T09:04:41Z")
Sorry to post on here but I was recently logged out of my Auth0. I’ve tried to log back in with username and password but it asks for a one time code. When I check my email and phone no code has come through. I’ve had to… --- ## [Is there any way in reset password flow to let the user pick device on which the user will receive OTP?](https://community.auth0.com/t/is-there-any-way-in-reset-password-flow-to-let-the-user-pick-device-on-which-the-user-will-receive-otp/192075)
**Author:** [@kapitoshka](https://community.auth0.com/u/kapitoshka)\ **Replies:** 2\ **Last updated:** [September 18, 2025, 2:18pm UTC](https://community.auth0.com/t/is-there-any-way-in-reset-password-flow-to-let-the-user-pick-device-on-which-the-user-will-receive-otp/192075 "2025-09-18T14:18:55Z")
In “Reset password flow” in case the user provides their username, OTP will be sent to the user’s email by default - can it be changed? Is it possible to give the user an opportunity to pick a preferable device for OTP r… --- ## [Password reset shows success but it actually didn't occur in AD](https://community.auth0.com/t/password-reset-shows-success-but-it-actually-didnt-occur-in-ad/191268)
**Author:** [@lscharf](https://community.auth0.com/u/lscharf)\ **Replies:** 2\ **Last updated:** [September 2, 2025, 7:03pm UTC](https://community.auth0.com/t/password-reset-shows-success-but-it-actually-didnt-occur-in-ad/191268 "2025-09-02T19:03:46Z")
I’ve set up a connection to our Active Directory with the auth0 ldap agent. It works fine for users to log into our application, but when a user uses the auth0 password reset option, both the auth0 log and the ldap agent… --- ## [Forgot my Passphrase to log in app](https://community.auth0.com/t/forgot-my-passphrase-to-log-in-app/190850)
**Author:** [@shaunleroux82](https://community.auth0.com/u/shaunleroux82)\ **Replies:** 1\ **Last updated:** [August 20, 2025, 11:55pm UTC](https://community.auth0.com/t/forgot-my-passphrase-to-log-in-app/190850 "2025-08-20T23:55:04Z")
Good day I am unable to log in my gaurdian app as it’s asking for a passphrase and I forgot what mine is. How do I go about rectify this? Kind regards Shaun Le Roux --- ## [Users getting "password has expired" error despite recently resetting their password](https://community.auth0.com/t/users-getting-password-has-expired-error-despite-recently-resetting-their-password/189332)
**Author:** [@thaw.htaik](https://community.auth0.com/u/thaw.htaik)\ **Replies:** 2\ **Last updated:** [July 24, 2025, 3:16pm UTC](https://community.auth0.com/t/users-getting-password-has-expired-error-despite-recently-resetting-their-password/189332 "2025-07-24T15:16:46Z")
So we’re having an issue where a user has recently (i.e. a few days ago) reset their password, which is on a 90 day expiration, but when they log in, they’re still getting the “Your password has expired” error. But there… --- ## [Send Email Invitations for Application Signup - No email sent?](https://community.auth0.com/t/send-email-invitations-for-application-signup-no-email-sent/189320)
**Author:** [@james19](https://community.auth0.com/u/james19)\ **Replies:** 1\ **Last updated:** [July 21, 2025, 7:23pm UTC](https://community.auth0.com/t/send-email-invitations-for-application-signup-no-email-sent/189320 "2025-07-21T19:23:32Z")
I’m trying to follow this guide to implement an invite-only application: https://auth0.com/docs/customize/email/send-email-invitations-for-application-signup The language to me implies that an email will be sent to the … --- ## [Send notifications to users with compromised credentials - how often are emails sent? At login or as detected?](https://community.auth0.com/t/send-notifications-to-users-with-compromised-credentials-how-often-are-emails-sent-at-login-or-as-detected/189170)
**Author:** [@jrceja313](https://community.auth0.com/u/jrceja313)\ **Replies:** 1\ **Last updated:** [July 17, 2025, 10:45am UTC](https://community.auth0.com/t/send-notifications-to-users-with-compromised-credentials-how-often-are-emails-sent-at-login-or-as-detected/189170 "2025-07-17T10:45:16Z")
“Enable the Send notifications to users with compromised credentials toggle to send an email to a user when Auth0 detects their credentials may have been compromised.” When does Auth0 check for compromised credentials? … --- ## [Redirect to native app on password reset](https://community.auth0.com/t/redirect-to-native-app-on-password-reset/188964)
**Author:** [@heyheyitsrayray](https://community.auth0.com/u/heyheyitsrayray)\ **Replies:** 4\ **Last updated:** [July 14, 2025, 5:41pm UTC](https://community.auth0.com/t/redirect-to-native-app-on-password-reset/188964 "2025-07-14T17:41:56Z")
We’re currently working on integrating Auth0 password reset functionality into our mobile app, and we’re running into some difficulties with redirecting users back to the app after they reset their password. Our website … --- ## [Migrated off Google Workspace and now can't reset password](https://community.auth0.com/t/migrated-off-google-workspace-and-now-cant-reset-password/189040)
**Author:** [@brandeburgnate](https://community.auth0.com/u/brandeburgnate)\ **Replies:** 3\ **Last updated:** [July 14, 2025, 12:01pm UTC](https://community.auth0.com/t/migrated-off-google-workspace-and-now-cant-reset-password/189040 "2025-07-14T12:01:28Z")
I can’t access my business account anymore since I migrated off Google Workspace and had been using Google login to access my management account. I’ve tried many times to issue a password reset, but the emails are never … --- ## [AuthO Guardian not working as expected on new phone](https://community.auth0.com/t/autho-guardian-not-working-as-expected-on-new-phone/188220)
**Author:** [@rce625](https://community.auth0.com/u/rce625)\ **Replies:** 2\ **Last updated:** [July 4, 2025, 2:27pm UTC](https://community.auth0.com/t/autho-guardian-not-working-as-expected-on-new-phone/188220 "2025-07-04T14:27:09Z")
Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer. Last year I set up AuthO Guardian to use with my Social Security account. Then early this year I had to buy a new phone. I downloaded t… --- ## [How to trigger password reset on first login for users created by admin?](https://community.auth0.com/t/how-to-trigger-password-reset-on-first-login-for-users-created-by-admin/187416)
**Author:** [@mykola.onyshkevych](https://community.auth0.com/u/mykola.onyshkevych)\ **Replies:** 2\ **Last updated:** [June 30, 2025, 6:11pm UTC](https://community.auth0.com/t/how-to-trigger-password-reset-on-first-login-for-users-created-by-admin/187416 "2025-06-30T18:11:21Z")
Hi, I’m new to Auth0 and I need help implementing the following flow for a client project: An admin user should be able to create accounts for subordinate users. Once created, each user should receive an email inviting… --- ## [Migration from Keycloak with argon2 passwords to Auth0](https://community.auth0.com/t/migration-from-keycloak-with-argon2-passwords-to-auth0/187891)
**Author:** [@Pedigree4163](https://community.auth0.com/u/Pedigree4163)\ **Replies:** 4\ **Last updated:** [June 27, 2025, 8:38am UTC](https://community.auth0.com/t/migration-from-keycloak-with-argon2-passwords-to-auth0/187891 "2025-06-27T08:38:13Z")
Hello, I am currently using Keycloak 26.2.3 with argon2 password encryption. The parameters are: { "hash\_iterations": 5, "algorithm": "argon2", "additionalParameters": { "hashLength": \["32"\], "memory": \["… [Next page](https://community.auth0.com/tag/reset-password-prompt-new-experience/1999.md?match_all_tags=true&page=1&tags%5B%5D=reset-password-prompt-new-experience)