# \#recovery

**URL:** https://community.auth0.com/tag/recovery/476.md

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## [Unable to get the Recovery code for Auth0 Login](https://community.auth0.com/t/unable-to-get-the-recovery-code-for-auth0-login/62768)

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**Author:** [@Swathi.Iyer](https://community.auth0.com/u/Swathi.Iyer)\
**Replies:** 4\
**Last updated:** [May 14, 2021, 8:59pm UTC](https://community.auth0.com/t/unable-to-get-the-recovery-code-for-auth0-login/62768 "2021-05-14T20:59:16Z")

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I’m unable to retrieve my Recovery code on Auth0, hence unable to login. Is there a support website/email to raise this? I’m unable to raise a support ticket as I’m not able to login.

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## [Disable/Hide MFA Recovery Code during signup with New Universal Login experience](https://community.auth0.com/t/disable-hide-mfa-recovery-code-during-signup-with-new-universal-login-experience/58522)

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**Author:** [@emiel](https://community.auth0.com/u/emiel)\
**Replies:** 1\
**Last updated:** [February 27, 2021, 10:32am UTC](https://community.auth0.com/t/disable-hide-mfa-recovery-code-during-signup-with-new-universal-login-experience/58522 "2021-02-27T10:32:52Z")

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Hi! Is it possible to disable or hide the Almost There! Copy this recovery code … screen during the user sign-up process? Does the customization allow this? prompt: mfa-recovery-code