# \#password-recovery

**URL:** https://community.auth0.com/tag/password-recovery/933.md

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## [@Admin - Lost Recovery Code](https://community.auth0.com/t/admin-lost-recovery-code/45610)

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**Author:** [@brockmei](https://community.auth0.com/u/brockmei)\
**Replies:** 1\
**Last updated:** [July 1, 2020, 2:01pm UTC](https://community.auth0.com/t/admin-lost-recovery-code/45610 "2020-07-01T14:01:00Z")

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I have misplaced my recovery code and am unable to login to my auth0 dashboard. Can someone please help? Thanks!

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## [MFA Recovery Codes Lost](https://community.auth0.com/t/mfa-recovery-codes-lost/36755)

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**Author:** [@jonathan.turkington](https://community.auth0.com/u/jonathan.turkington)\
**Replies:** 1\
**Last updated:** [January 23, 2020, 11:26am UTC](https://community.auth0.com/t/mfa-recovery-codes-lost/36755 "2020-01-23T11:26:36Z")

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I have changed phones and lost access to our Auth0 admin dashboard!! Any help would be very much appreciated to get this unlocked.

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## [Password recovery says unknown user for existing user](https://community.auth0.com/t/password-recovery-says-unknown-user-for-existing-user/8119)

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**Author:** [@y.laizet](https://community.auth0.com/u/y.laizet)\
**Replies:** 2\
**Last updated:** [September 11, 2017, 4:01pm UTC](https://community.auth0.com/t/password-recovery-says-unknown-user-for-existing-user/8119 "2017-09-11T16:01:33Z")

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One of my users forgot his password. I can see this user in my Users Dashboard on Auth0 website. When we try to reset the password with the link “Don’t remember your password?” on the login popup in my app, it says that …