# \#operational-request **URL:** https://community.auth0.com/tag/operational-request/2118.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Auth0 owner account email verification not sending verification emails](https://community.auth0.com/t/auth0-owner-account-email-verification-not-sending-verification-emails/201744)
**Author:** [@tstalter](https://community.auth0.com/u/tstalter)\ **Replies:** 4\ **Last updated:** [November 10, 2026, 4:01pm UTC](https://community.auth0.com/t/auth0-owner-account-email-verification-not-sending-verification-emails/201744 "2026-11-10T16:01:59Z")
I am unable to add team members or create support tickets. There is a warning message that my email is not verified. I request to verify but I never receive a verification email. I tried multiple browsers and incognit… --- ## [Tenant no worky after initial signup](https://community.auth0.com/t/tenant-no-worky-after-initial-signup/199824)
**Author:** [@Emmanuel-Tsavaris](https://community.auth0.com/u/Emmanuel-Tsavaris)\ **Replies:** 1\ **Last updated:** [May 11, 2026, 7:41pm UTC](https://community.auth0.com/t/tenant-no-worky-after-initial-signup/199824 "2026-05-11T19:41:37Z")
Help! Seeing this issue popping up all over. I can’t create anything in my new tenant, just signed up. Error! You don’t have permissions to access the resource The above error happens every time I try to create anythi… --- ## [Deletion of Account and Tenant](https://community.auth0.com/t/deletion-of-account-and-tenant/198196)
**Author:** [@mi.giger](https://community.auth0.com/u/mi.giger)\ **Replies:** 1\ **Last updated:** [March 19, 2026, 3:43pm UTC](https://community.auth0.com/t/deletion-of-account-and-tenant/198196 "2026-03-19T15:43:43Z")
Hello! I would like to completely delete my account and tenant. Can someone assist me? Thanks, Michael --- ## [Lost login to access auth0 dashboard](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215)
**Author:** [@tech-mgurus](https://community.auth0.com/u/tech-mgurus)\ **Replies:** 2\ **Last updated:** [July 16, 2025, 1:33pm UTC](https://community.auth0.com/t/lost-login-to-access-auth0-dashboard/189215 "2025-07-16T13:33:10Z")
Lost login - I set up a few tenants a couple years ago (several thousand users in production) but lost the email/password and can’t access the dashboard. Desperately trying to get help but can’t seem to reach anyone. Ca… --- ## [Access Token always returns encrypted ID Token (alg: dir), even with correct audience and settings](https://community.auth0.com/t/access-token-always-returns-encrypted-id-token-alg-dir-even-with-correct-audience-and-settings/186896)
**Author:** [@daichitk1](https://community.auth0.com/u/daichitk1)\ **Replies:** 1\ **Last updated:** [May 19, 2025, 12:48pm UTC](https://community.auth0.com/t/access-token-always-returns-encrypted-id-token-alg-dir-even-with-correct-audience-and-settings/186896 "2025-05-19T12:48:23Z")
I am using Auth0 with a React SPA + Rails API setup. I want to retrieve an RS256-signed Access Token using getAccessTokenSilently() from the SPA. I have already checked and configured the following: OIDC Conformant i… --- ## [Critical Issue with Auth0 v3 in latest auth0-deply-cli](https://community.auth0.com/t/critical-issue-with-auth0-v3-in-latest-auth0-deply-cli/132866)
**Author:** [@Kieran.Hegarty](https://community.auth0.com/u/Kieran.Hegarty)\ **Replies:** 4\ **Last updated:** [April 26, 2024, 5:53pm UTC](https://community.auth0.com/t/critical-issue-with-auth0-v3-in-latest-auth0-deply-cli/132866 "2024-04-26T17:53:40Z")
Hi Auth0 have currently out in draft PR a fix that addresses a critical dependabot issue we have with the latest version “auth0-deploy-cli”: “7.21.0”, namely in formidable. This is as a result of auth0-deploy-cli depe… --- ## [I can't subscribe to the essentials subscription](https://community.auth0.com/t/i-cant-subscribe-to-the-essentials-subscription/123476)
**Author:** [@luuk](https://community.auth0.com/u/luuk)\ **Replies:** 4\ **Last updated:** [December 21, 2023, 8:38pm UTC](https://community.auth0.com/t/i-cant-subscribe-to-the-essentials-subscription/123476 "2023-12-21T20:38:51Z")
Hi there, I already saw that other users also had this issue, and that it was fixed with them. But what can I do to subscribe to the essentials subscription? This is the error I’m getting: --- ## [Cannot purchase / upgrade Auth0](https://community.auth0.com/t/cannot-purchase-upgrade-auth0/122739)
**Author:** [@CDev](https://community.auth0.com/u/CDev)\ **Replies:** 12\ **Last updated:** [December 19, 2023, 8:50pm UTC](https://community.auth0.com/t/cannot-purchase-upgrade-auth0/122739 "2023-12-19T20:50:21Z")
hi, I want to upgrade to Essential plan but keep getting " Error! You tried to create accounts too many times. Try again later" I waited for 2hrs and tried again - same error. I think I got blocked after submitting f… --- ## [How can I delete my account?](https://community.auth0.com/t/how-can-i-delete-my-account/60121)
**Author:** [@fatih\_bose](https://community.auth0.com/u/fatih_bose)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:15pm UTC](https://community.auth0.com/t/how-can-i-delete-my-account/60121 "2023-09-13T22:15:54Z")
I’ve already followed the instructions at Delete or Reset Tenants and delete the tenants. How can I delete my entire account? --- ## [Delete account on auth0.com](https://community.auth0.com/t/delete-account-on-auth0-com/73645)
**Author:** [@daniel.a.neri](https://community.auth0.com/u/daniel.a.neri)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:15pm UTC](https://community.auth0.com/t/delete-account-on-auth0-com/73645 "2023-09-13T22:15:17Z")
I’d like to permanently delete my auth0.com account, how do I do that? Thank you. --- ## [Need Account Deleted](https://community.auth0.com/t/need-account-deleted/69727)
**Author:** [@nathan.bamford](https://community.auth0.com/u/nathan.bamford)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:14pm UTC](https://community.auth0.com/t/need-account-deleted/69727 "2023-09-13T22:14:55Z")
Hi, I have two work email addresses that resolve to the same account, but I signed up for Auth0 with the wrong one, and now I am unable to accept the invitation to the tenants I need access to (I receive the message " Yo… --- ## [Delete account please](https://community.auth0.com/t/delete-account-please/50318)
**Author:** [@martin.mapes](https://community.auth0.com/u/martin.mapes)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:14pm UTC](https://community.auth0.com/t/delete-account-please/50318 "2023-09-13T22:14:26Z")
So silly that I have to create an account on your community site, in order to post a public message requesting that you delete my account, only to (hopefully) have someone there request that I DM them to delete my accoun… --- ## [Account deletion qb\_delete\_me](https://community.auth0.com/t/account-deletion-qb-delete-me/66271)
**Author:** [@qb\_delete\_me](https://community.auth0.com/u/qb_delete_me)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:14pm UTC](https://community.auth0.com/t/account-deletion-qb-delete-me/66271 "2023-09-13T22:14:17Z")
Hello dear Auth0 support team, since I’m not longer using my Auth0 tenant, I’d like the account to be deleted. Please also delete this Auth0 Community account. Thank you and best regards --- ## [Account deletion](https://community.auth0.com/t/account-deletion/42860)
**Author:** [@yassir.el-mesbahi](https://community.auth0.com/u/yassir.el-mesbahi)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:13pm UTC](https://community.auth0.com/t/account-deletion/42860 "2023-09-13T22:13:32Z")
Hi @konrad.sopala , I would like to remove the auth0 account associated with yassir.el-mesbahi@dialogue.co. I mistakenly created it. Thanks in advance. Yassir --- ## [Request Dashboard Account Deletion](https://community.auth0.com/t/request-dashboard-account-deletion/99076)
**Author:** [@M231](https://community.auth0.com/u/M231)\ **Replies:** 2\ **Last updated:** [September 13, 2023, 10:12pm UTC](https://community.auth0.com/t/request-dashboard-account-deletion/99076 "2023-09-13T22:12:58Z")
How do you request an Auth0 dashboard account to be closed and deleted? This isn’t related to tenant access, but the Auth0 managed dashboard account itself. Thanks --- ## [Account Locked Out - Where do I go?](https://community.auth0.com/t/account-locked-out-where-do-i-go/113343)
**Author:** [@codefunk](https://community.auth0.com/u/codefunk)\ **Replies:** 1\ **Last updated:** [August 14, 2023, 3:44pm UTC](https://community.auth0.com/t/account-locked-out-where-do-i-go/113343 "2023-08-14T15:44:20Z")
Hi, currently having a problem with my Auth0 admin account. Passkeys didn’t work as my MFA solution, and after resetting once with the recovery token, that’s stopped working too. Support seems opaque unless you’re a payi… --- ## [What is the best way/tool to perform load testing on an app with Auth0 authentication?](https://community.auth0.com/t/what-is-the-best-way-tool-to-perform-load-testing-on-an-app-with-auth0-authentication/101176)
**Author:** [@onzali](https://community.auth0.com/u/onzali)\ **Replies:** 2\ **Last updated:** [August 2, 2023, 8:43am UTC](https://community.auth0.com/t/what-is-the-best-way-tool-to-perform-load-testing-on-an-app-with-auth0-authentication/101176 "2023-08-02T08:43:47Z")
Our user base is constantly growing and we recently upgraded from the Free tier to a paid plan. Recently our platform experienced heavy traffic and we saw a lot of 429 errors. We immediately upgraded our plan to increas… --- ## [Please delete my auth0 account](https://community.auth0.com/t/please-delete-my-auth0-account/111925)
**Author:** [@davis1](https://community.auth0.com/u/davis1)\ **Replies:** 1\ **Last updated:** [July 24, 2023, 3:27pm UTC](https://community.auth0.com/t/please-delete-my-auth0-account/111925 "2023-07-24T15:27:24Z")
Dear Auth0 support team. Please delete completely my Auth0 account. --- ## [Regarding the features available in the paid version](https://community.auth0.com/t/regarding-the-features-available-in-the-paid-version/111093)
**Author:** [@m.kishikawa](https://community.auth0.com/u/m.kishikawa)\ **Replies:** 1\ **Last updated:** [July 18, 2023, 11:10pm UTC](https://community.auth0.com/t/regarding-the-features-available-in-the-paid-version/111093 "2023-07-18T23:10:49Z")
I am currently using the free version, but I am considering upgrading to the paid version soon. With the paid version upgrade, are the following features supported in the paid plan? We are considering either “B2B - ESSE… --- ## [StarUp Tenant Migration](https://community.auth0.com/t/starup-tenant-migration/108780)
**Author:** [@nuestroapp.business](https://community.auth0.com/u/nuestroapp.business)\ **Replies:** 1\ **Last updated:** [June 12, 2023, 7:40am UTC](https://community.auth0.com/t/starup-tenant-migration/108780 "2023-06-12T07:40:38Z")
Our current tenant is still under free plan. Can we please get help in getting a production tenant created under the startup plan and also migrate the existing development tenant to the startup plan? We are currently o… --- ## [Can you please delete my auth0 account?](https://community.auth0.com/t/can-you-please-delete-my-auth0-account/102481)
**Author:** [@system](https://community.auth0.com/u/system)\ **Replies:** 1\ **Last updated:** [March 14, 2023, 10:33am UTC](https://community.auth0.com/t/can-you-please-delete-my-auth0-account/102481 "2023-03-14T10:33:16Z")
can you please delete my auth0 account? --- ## [Delete email account](https://community.auth0.com/t/delete-email-account/94070)
**Author:** [@ritesh](https://community.auth0.com/u/ritesh)\ **Replies:** 1\ **Last updated:** [November 9, 2022, 2:25pm UTC](https://community.auth0.com/t/delete-email-account/94070 "2022-11-09T14:25:58Z")
Hi, I created account with my work email. I need to delete that account. If admin in the user management tries to create with my email id, it gives out error that this email is already taken. Can you please help me dele… --- ## [Delete my account Please - thomas](https://community.auth0.com/t/delete-my-account-please-thomas/91049)
**Author:** [@hincapiehurtado](https://community.auth0.com/u/hincapiehurtado)\ **Replies:** 3\ **Last updated:** [September 22, 2022, 9:44pm UTC](https://community.auth0.com/t/delete-my-account-please-thomas/91049 "2022-09-22T21:44:53Z")
@support please delete my account, I created it by mistake. I used the email hincapiehurtado@gmail.com