# \#new-universal-login-experience **URL:** https://community.auth0.com/tag/new-universal-login-experience/1997.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Urgent: Unable to Receive Password Reset Email – Auth0 Dashboard Account](https://community.auth0.com/t/urgent-unable-to-receive-password-reset-email-auth0-dashboard-account/204703)
**Author:** [@tobilobaoladele68](https://community.auth0.com/u/tobilobaoladele68)\ **Replies:** 1\ **Last updated:** [October 26, 2026, 6:05pm UTC](https://community.auth0.com/t/urgent-unable-to-receive-password-reset-email-auth0-dashboard-account/204703 "2026-10-26T18:05:05Z")
Hello Auth0 Support Team, I’m experiencing an issue accessing my Auth0 Dashboard account. I forgot my password and have attempted to reset it several times using the Forgot Password option on the Auth0 login page. Howe… --- ## [Can custom parameters (ulp-xxx) be used with ACUL's social sign-up (federatedSignup())?](https://community.auth0.com/t/can-custom-parameters-ulp-xxx-be-used-with-aculs-social-sign-up-federatedsignup/203432)
**Author:** [@takaya.otsu](https://community.auth0.com/u/takaya.otsu)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 4:25am UTC](https://community.auth0.com/t/can-custom-parameters-ulp-xxx-be-used-with-aculs-social-sign-up-federatedsignup/203432 "2026-09-25T04:25:13Z")
I’d like to ask whether custom parameters (ulp-xxx) can be used with ACUL’s social sign-up (federatedSignup()). \[Current understanding\] With federatedLogin(), custom parameters (ulp-xxx) can be used. Reference: Logi… --- ## [Auth0 ACUL doesn't allow for customization of \`mfa-otp-challenge\`](https://community.auth0.com/t/auth0-acul-doesnt-allow-for-customization-of-mfa-otp-challenge/197005)
**Author:** [@mike.huebner](https://community.auth0.com/u/mike.huebner)\ **Replies:** 12\ **Last updated:** [September 24, 2026, 10:32pm UTC](https://community.auth0.com/t/auth0-acul-doesnt-allow-for-customization-of-mfa-otp-challenge/197005 "2026-09-24T22:32:11Z")
Hello! I’m working on a very specific feature for a flow that we should only be invoking if a user is going through the MFA OTP or the MFA SMS screens. I’m looking to simply customize the screen to add a link that direc… --- ## [Transition to Claimed HTTPS URIs](https://community.auth0.com/t/transition-to-claimed-https-uris/199155)
**Author:** [@gluten](https://community.auth0.com/u/gluten)\ **Replies:** 14\ **Last updated:** [September 1, 2026, 11:29pm UTC](https://community.auth0.com/t/transition-to-claimed-https-uris/199155 "2026-09-01T23:29:06Z")
On Android, everything works as expected with https scheme. Unfortunately, we have some issues on iOS side. The logout process never closes the browser, it hangs on the callback site. For the login, there are some cases… --- ## [Why must my users authorise the app every time now?](https://community.auth0.com/t/why-must-my-users-authorise-the-app-every-time-now/201417)
**Author:** [@kkrp1](https://community.auth0.com/u/kkrp1)\ **Replies:** 8\ **Last updated:** [July 29, 2026, 12:06pm UTC](https://community.auth0.com/t/why-must-my-users-authorise-the-app-every-time-now/201417 "2026-07-29T12:06:41Z")
For several years all was fine. Then just recently, without any changes from me, the login experience seems to have changed. Now, my users are asked every time to authorise the app (see below), rather than just the first… --- ## [ACUL - Writing to user-metadata on ACUL screen](https://community.auth0.com/t/acul-writing-to-user-metadata-on-acul-screen/201793)
**Author:** [@david.rochin.ukg](https://community.auth0.com/u/david.rochin.ukg)\ **Replies:** 4\ **Last updated:** [July 27, 2026, 5:07pm UTC](https://community.auth0.com/t/acul-writing-to-user-metadata-on-acul-screen/201793 "2026-07-27T17:07:16Z")
I’m trying to implement a POC for a new feature using ACUL. I added a new checkbox to the mfa-sms-challenge screen and I need to make this user selection available in an Action Script that runs as part of the post-login … --- ## [Question: Are connections grouped by category (Social before Enterprise) before sorting by creation date?](https://community.auth0.com/t/question-are-connections-grouped-by-category-social-before-enterprise-before-sorting-by-creation-date/201462)
**Author:** [@gerrard.fujimoto](https://community.auth0.com/u/gerrard.fujimoto)\ **Replies:** 2\ **Last updated:** [July 21, 2026, 12:55am UTC](https://community.auth0.com/t/question-are-connections-grouped-by-category-social-before-enterprise-before-sorting-by-creation-date/201462 "2026-07-21T00:55:48Z")
Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer.Hi all, Following up on this thread: I tried the “re-create the connections” approach described above, and I was able to confirm that … --- ## [I can not create my account (Error!Something happened while trying to create the tenant: You don't have permissions to access the resource)](https://community.auth0.com/t/i-can-not-create-my-account-error-something-happened-while-trying-to-create-the-tenant-you-dont-have-permissions-to-access-the-resource/201692)
**Author:** [@cristianosoaresti](https://community.auth0.com/u/cristianosoaresti)\ **Replies:** 2\ **Last updated:** [July 17, 2026, 6:11pm UTC](https://community.auth0.com/t/i-can-not-create-my-account-error-something-happened-while-trying-to-create-the-tenant-you-dont-have-permissions-to-access-the-resource/201692 "2026-07-17T18:11:42Z")
Hello, I am trying to create my login account; however, I am encountering the following error: “Error! Something happened while trying to create the tenant: You don’t have permission to access the resource.” How can I… --- ## [Android app is reporting as logged in when authentication fails, and Failed token exchange](https://community.auth0.com/t/android-app-is-reporting-as-logged-in-when-authentication-fails-and-failed-token-exchange/200096)
**Author:** [@techadmin2](https://community.auth0.com/u/techadmin2)\ **Replies:** 4\ **Last updated:** [July 16, 2026, 5:49pm UTC](https://community.auth0.com/t/android-app-is-reporting-as-logged-in-when-authentication-fails-and-failed-token-exchange/200096 "2026-07-16T17:49:08Z")
Hi! I have multiple tenants in production for different regions. We’ve noticed Android in the UK has started failing for some users. The credential token fails to authenticate when we verify it on our BackEnd. I’m also… --- ## [Social login session persists after blocking unregistered users — silent re-auth loop](https://community.auth0.com/t/social-login-session-persists-after-blocking-unregistered-users-silent-re-auth-loop/201340)
**Author:** [@aravind.ps](https://community.auth0.com/u/aravind.ps)\ **Replies:** 1\ **Last updated:** [July 3, 2026, 9:52pm UTC](https://community.auth0.com/t/social-login-session-persists-after-blocking-unregistered-users-silent-re-auth-loop/201340 "2026-07-03T21:52:21Z")
We are blocking unregistered social login users (Google/Apple) in a Post-Login Action. When a user who is not registered in our system authenticates via a social provider, we block them and redirect them to an informatio… --- ## [Locked out of paid account - SMS MFA code not working](https://community.auth0.com/t/locked-out-of-paid-account-sms-mfa-code-not-working/201332)
**Author:** [@roberte](https://community.auth0.com/u/roberte)\ **Replies:** 2\ **Last updated:** [July 3, 2026, 4:31pm UTC](https://community.auth0.com/t/locked-out-of-paid-account-sms-mfa-code-not-working/201332 "2026-07-03T16:31:48Z")
Yesterday I tried to login to the dashboard and I didn’t receive MFA code via SMS. This method was working normaly a week ago. I don’t have recovery codes. I can’t send any DM. Can you please help me. --- ## [Implementing Auth0 Authentication and User Progress Sync for My Morse Code Website Without Sacrificing Performance or User Experience](https://community.auth0.com/t/implementing-auth0-authentication-and-user-progress-sync-for-my-morse-code-website-without-sacrificing-performance-or-user-experience/201301)
**Author:** [@joeroot.pk80](https://community.auth0.com/u/joeroot.pk80)\ **Replies:** 2\ **Last updated:** [July 2, 2026, 8:53pm UTC](https://community.auth0.com/t/implementing-auth0-authentication-and-user-progress-sync-for-my-morse-code-website-without-sacrificing-performance-or-user-experience/201301 "2026-07-02T20:53:22Z")
I run a Morse Code learning and translation website that allows visitors to convert text into Morse code, decode Morse messages, practice listening exercises, save translations, and work through structured learning conte… --- ## [Passkeys screen layout issue](https://community.auth0.com/t/passkeys-screen-layout-issue/201123)
**Author:** [@lucho](https://community.auth0.com/u/lucho)\ **Replies:** 4\ **Last updated:** [July 2, 2026, 7:50pm UTC](https://community.auth0.com/t/passkeys-screen-layout-issue/201123 "2026-07-02T19:50:09Z")
We are seeing a layout issue only on the Passkey Enrollment screen. The “Create a passkey” button overlaps the content below it, making the UI appear broken. The normal login/signup screens render correctly. We reproduc… --- ## [Best practice for collecting additional profile fields in New Universal Login without custom domains?](https://community.auth0.com/t/best-practice-for-collecting-additional-profile-fields-in-new-universal-login-without-custom-domains/201266)
**Author:** [@ayanpaul.dev](https://community.auth0.com/u/ayanpaul.dev)\ **Replies:** 1\ **Last updated:** [July 1, 2026, 11:22pm UTC](https://community.auth0.com/t/best-practice-for-collecting-additional-profile-fields-in-new-universal-login-without-custom-domains/201266 "2026-07-01T23:22:51Z")
Hi everyone, I’m currently working on the New Universal Login experience for my platform, AIELTS, and I’m looking for some architectural guidance. I want to capture extra profile fields (like “Full Name” or “Company Na… --- ## [Is there still no way to control the order of social login buttons in New Universal Login? (June 2026)](https://community.auth0.com/t/is-there-still-no-way-to-control-the-order-of-social-login-buttons-in-new-universal-login-june-2026/201229)
**Author:** [@KouYuume](https://community.auth0.com/u/KouYuume)\ **Replies:** 2\ **Last updated:** [July 1, 2026, 3:00am UTC](https://community.auth0.com/t/is-there-still-no-way-to-control-the-order-of-social-login-buttons-in-new-universal-login-june-2026/201229 "2026-07-01T03:00:00Z")
Hi everyone, I found several previous discussions stating that there is no supported way to control the order of social login buttons in New Universal Login. However, I wanted to confirm whether this is still the case … --- ## [Lost Access to Paid Account](https://community.auth0.com/t/lost-access-to-paid-account/201212)
**Author:** [@sarahford09](https://community.auth0.com/u/sarahford09)\ **Replies:** 1\ **Last updated:** [June 29, 2026, 8:18pm UTC](https://community.auth0.com/t/lost-access-to-paid-account/201212 "2026-06-29T20:18:04Z")
@support The person who setup our Auth0 login has left the business how can we get acres to the Account to receive the verification code --- ## [Oops!, something went wrong](https://community.auth0.com/t/oops-something-went-wrong/201168)
**Author:** [@jsoref](https://community.auth0.com/u/jsoref)\ **Replies:** 2\ **Last updated:** [June 26, 2026, 7:32pm UTC](https://community.auth0.com/t/oops-something-went-wrong/201168 "2026-06-26T19:32:40Z")
Our automated tests noticed an outage overnight. A call to: /authorize/resume returned 400: Date: Fri, 26 Jun 2026 06:45:11 GMT server: cloudflare x-auth0-requestid: 4423af13108435712799 \

**Author:** [@dave.natalie](https://community.auth0.com/u/dave.natalie)\ **Replies:** 2\ **Last updated:** [June 25, 2026, 9:50pm UTC](https://community.auth0.com/t/users-are-not-being-redirected-to-enterprise-login-azuread-after-entering-valid-email-address/201152 "2026-06-25T21:50:39Z") I have two different native mobile apps, that require users to either be able to login in with a database account, or an enterprise account. In one of the applications, everything works perfectly. When a user enters the… --- ## [Can the order of Enterprise Connection / IdP buttons be customized in New Universal Login?](https://community.auth0.com/t/can-the-order-of-enterprise-connection-idp-buttons-be-customized-in-new-universal-login/200843)
**Author:** [@sherzod.sadiev](https://community.auth0.com/u/sherzod.sadiev)\ **Replies:** 1\ **Last updated:** [June 15, 2026, 7:41pm UTC](https://community.auth0.com/t/can-the-order-of-enterprise-connection-idp-buttons-be-customized-in-new-universal-login/200843 "2026-06-15T19:41:59Z")
We are using Auth0 New Universal Login with Organizations and multiple Enterprise Connections (SAML/OIDC). On the login page, Auth0 displays several “Continue with …” connection buttons. We would like to know if there i… --- ## [Basic question about universal login flow](https://community.auth0.com/t/basic-question-about-universal-login-flow/200708)
**Author:** [@melgar](https://community.auth0.com/u/melgar)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 9:03pm UTC](https://community.auth0.com/t/basic-question-about-universal-login-flow/200708 "2026-06-11T21:03:59Z")
We currently use universal login which allows the user to switch to create account even it we start them in the login flow. To be able to enforce iOS app age verification only when creating an account, we need to know w… --- ## [?iss= after logout causes login form to re-render instead of completing login — only with Custom Domain, resolves after some time](https://community.auth0.com/t/iss-after-logout-causes-login-form-to-re-render-instead-of-completing-login-only-with-custom-domain-resolves-after-some-time/200490)
**Author:** [@aravind.ps](https://community.auth0.com/u/aravind.ps)\ **Replies:** 1\ **Last updated:** [June 3, 2026, 5:56pm UTC](https://community.auth0.com/t/iss-after-logout-causes-login-form-to-re-render-instead-of-completing-login-only-with-custom-domain-resolves-after-some-time/200490 "2026-06-03T17:56:29Z")
Setup Angular SPA, auth0-spa-js v1.13.6, New Universal Login Custom domain with OIDC proxy behind it initiate\_login\_uri set to \/login The problem After logout + re-login immediately: User submi… --- ## [Passwordless in auth0 is not taking api token during run time](https://community.auth0.com/t/passwordless-in-auth0-is-not-taking-api-token-during-run-time/200443)
**Author:** [@valuemoretec](https://community.auth0.com/u/valuemoretec)\ **Replies:** 1\ **Last updated:** [June 2, 2026, 10:22pm UTC](https://community.auth0.com/t/passwordless-in-auth0-is-not-taking-api-token-during-run-time/200443 "2026-06-02T22:22:52Z")
passwordless in auth0 is not taking api token during run time but working with same api using manually in sms provider and test case in auth0 --- ## [Sms are delivering after 5hrs from request](https://community.auth0.com/t/sms-are-delivering-after-5hrs-from-request/200436)
**Author:** [@valuemoretec](https://community.auth0.com/u/valuemoretec)\ **Replies:** 1\ **Last updated:** [June 1, 2026, 10:06pm UTC](https://community.auth0.com/t/sms-are-delivering-after-5hrs-from-request/200436 "2026-06-01T22:06:12Z")
I have to login using auth0 but sms are delivering after 5hrs or later from requested time in auth0 --- ## [New Universal Login — SPA redirects back to login page immediately after successful authentication](https://community.auth0.com/t/new-universal-login-spa-redirects-back-to-login-page-immediately-after-successful-authentication/200378)
**Author:** [@aravind.ps](https://community.auth0.com/u/aravind.ps)\ **Replies:** 1\ **Last updated:** [May 29, 2026, 11:05pm UTC](https://community.auth0.com/t/new-universal-login-spa-redirects-back-to-login-page-immediately-after-successful-authentication/200378 "2026-05-29T23:05:28Z")
Application type: Single Page Application (auth0-spa-js) Login type: New Universal Login (recently migrated from Classic Universal Login) Description We recently migrated our SPA from Classic Universal Login to New U… --- ## [I have no acces to nothing](https://community.auth0.com/t/i-have-no-acces-to-nothing/200345)
**Author:** [@alejandromotta808](https://community.auth0.com/u/alejandromotta808)\ **Replies:** 1\ **Last updated:** [May 28, 2026, 4:52pm UTC](https://community.auth0.com/t/i-have-no-acces-to-nothing/200345 "2026-05-28T16:52:20Z")
I have no acceso or permisson to do nothing, before i have that permissions, i work single so im the only one that uses auth0 in my applications, auth0 dont let me create apps or somethin else. --- ## [MfaWebAuthnPlatformEnrollment: missing tryAnotherMethod / PICK\_AUTHENTICATOR action](https://community.auth0.com/t/mfawebauthnplatformenrollment-missing-tryanothermethod-pick-authenticator-action/200294)
**Author:** [@mbanks](https://community.auth0.com/u/mbanks)\ **Replies:** 2\ **Last updated:** [May 28, 2026, 12:41am UTC](https://community.auth0.com/t/mfawebauthnplatformenrollment-missing-tryanothermethod-pick-authenticator-action/200294 "2026-05-28T00:41:45Z")
Hello, I’m looking for guidance (or to flag a possible gap) on the @auth0/auth0-acul-js SDK (v1.3.0) for the mfa-webauthn-platform-enrollment screen. We’re building a custom Universal Login screen using @acul/auth0-acu… --- ## [Requesting Account Deletion / Support PM Help](https://community.auth0.com/t/requesting-account-deletion-support-pm-help/200306)
**Author:** [@Robsn0w](https://community.auth0.com/u/Robsn0w)\ **Replies:** 1\ **Last updated:** [May 27, 2026, 9:24pm UTC](https://community.auth0.com/t/requesting-account-deletion-support-pm-help/200306 "2026-05-27T21:24:38Z")
Hello, i want to delete my master account, but i seem to have a restricted access. I have barely used it, so i can’t seem to send any DM’s at all. Would be nice to get a DM from a mod so i could proceed further. Thanks. --- ## [ACUL signup not attaching phone number](https://community.auth0.com/t/acul-signup-not-attaching-phone-number/200165)
**Author:** [@amund.fremming](https://community.auth0.com/u/amund.fremming)\ **Replies:** 2\ **Last updated:** [May 26, 2026, 6:20am UTC](https://community.auth0.com/t/acul-signup-not-attaching-phone-number/200165 "2026-05-26T06:20:50Z")
Im currently trying to create a custom signup flow with ACUL. Im using the SignupOptions interface to pass data to auth0, but the field phone is not working. I have also tried to add custom fields as phoneNumber and phon… --- ## [Error!Something happened while trying to create the tenant: Failed to create account](https://community.auth0.com/t/error-something-happened-while-trying-to-create-the-tenant-failed-to-create-account/200250)
**Author:** [@brucewang5638](https://community.auth0.com/u/brucewang5638)\ **Replies:** 1\ **Last updated:** [May 25, 2026, 4:09pm UTC](https://community.auth0.com/t/error-something-happened-while-trying-to-create-the-tenant-failed-to-create-account/200250 "2026-05-25T16:09:37Z")
--- ## [ACUL Sending custom data on signup](https://community.auth0.com/t/acul-sending-custom-data-on-signup/184130)
**Author:** [@brian\_jorgensen](https://community.auth0.com/u/brian_jorgensen)\ **Replies:** 3\ **Last updated:** [May 22, 2026, 9:30pm UTC](https://community.auth0.com/t/acul-sending-custom-data-on-signup/184130 "2026-05-22T21:30:43Z")
Hi when doing a user signup in ACUL I want to send custom data. this page has says that I can pass custom data, so I tried this signupManager.signup({ email: ‘xxxxxx@hotmail.com’, password: ‘xxxxxxx’, family\_name: … [Next page](https://community.auth0.com/tag/new-universal-login-experience/1997.md?match_all_tags=true&page=1&tags%5B%5D=new-universal-login-experience)