# \#mfa-duo

**URL:** https://community.auth0.com/tag/mfa-duo/345.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

---

## [Unable to get the Recovery code for Auth0 Login](https://community.auth0.com/t/unable-to-get-the-recovery-code-for-auth0-login/62768)

<div class="topic-metadata">

**Author:** [@Swathi.Iyer](https://community.auth0.com/u/Swathi.Iyer)\
**Replies:** 4\
**Last updated:** [May 14, 2021, 8:59pm UTC](https://community.auth0.com/t/unable-to-get-the-recovery-code-for-auth0-login/62768 "2021-05-14T20:59:16Z")

</div>

I’m unable to retrieve my Recovery code on Auth0, hence unable to login. Is there a support website/email to raise this? I’m unable to raise a support ticket as I’m not able to login.

---

## [MFA Duo 2-step Verification blank screen - Duo-Web-v2.min.js returns 404 status](https://community.auth0.com/t/mfa-duo-2-step-verification-blank-screen-duo-web-v2-min-js-returns-404-status/61278)

<div class="topic-metadata">

**Author:** [@abimatov](https://community.auth0.com/u/abimatov)\
**Replies:** 3\
**Last updated:** [April 29, 2021, 12:58pm UTC](https://community.auth0.com/t/mfa-duo-2-step-verification-blank-screen-duo-web-v2-min-js-returns-404-status/61278 "2021-04-29T12:58:31Z")

</div>

I enabled Duo on my Auth0 account about 5 days ago and had a few users already enroll and login successfully via Duo. However, yesterday it started returning a blank screen, and the Duo-Web-v2.min.js?v=2.6 file is return…

---

## [Issue setting up DUO MFA](https://community.auth0.com/t/issue-setting-up-duo-mfa/57243)

<div class="topic-metadata">

**Author:** [@support13](https://community.auth0.com/u/support13)\
**Replies:** 6\
**Last updated:** [March 17, 2021, 11:03am UTC](https://community.auth0.com/t/issue-setting-up-duo-mfa/57243 "2021-03-17T11:03:13Z")

</div>

Have setup Duo mfa following instructions at Configure Cisco Duo Security for MFA We can send an enrollment link from the dashboard. When the email link is clicked the pop up looks like attached screenshot.

---

## [Change DUO authentication method](https://community.auth0.com/t/change-duo-authentication-method/45829)

<div class="topic-metadata">

**Author:** [@ofir.assif](https://community.auth0.com/u/ofir.assif)\
**Replies:** 2\
**Last updated:** [July 7, 2020, 12:50pm UTC](https://community.auth0.com/t/change-duo-authentication-method/45829 "2020-07-07T12:50:44Z")

</div>

Once set up, how can I customise my MFA and change it to login with a different authentication method. (currently I use touchID, what to switch to DUO push)

---

## [Issue with DUO and ADFS Users](https://community.auth0.com/t/issue-with-duo-and-adfs-users/43050)

<div class="topic-metadata">

**Author:** [@Saltuk](https://community.auth0.com/u/Saltuk)\
**Replies:** 2\
**Last updated:** [May 15, 2020, 9:00am UTC](https://community.auth0.com/t/issue-with-duo-and-adfs-users/43050 "2020-05-15T09:00:49Z")

</div>

We want to have MFA using Duo enabled also for users from ADFS. The problem is that the Auth0 user\_id of such users is in the form “user\_id”: “TestAdfs|testuser@auth0testdomain.com” - containing a pipe “|” in it. And Du…

---

## [MFA: "Duo only" vs. other MFA methods](https://community.auth0.com/t/mfa-duo-only-vs-other-mfa-methods/21319)

<div class="topic-metadata">

**Author:** [@markd](https://community.auth0.com/u/markd)\
**Replies:** 3\
**Last updated:** [February 15, 2019, 11:32am UTC](https://community.auth0.com/t/mfa-duo-only-vs-other-mfa-methods/21319 "2019-02-15T11:32:37Z")

</div>

According to the docs, if you want to use Duo for MFA, you cannot use any of the other options. Does anyone know if there is a technical limitation that means Duo cannot (ever) be supported with other options, or will we…

---

## [Multifactor authentication with custom login and Duo throwing 403 MFA required](https://community.auth0.com/t/multifactor-authentication-with-custom-login-and-duo-throwing-403-mfa-required/6321)

<div class="topic-metadata">

**Author:** [@kelsey.stemm](https://community.auth0.com/u/kelsey.stemm)\
**Replies:** 2\
**Last updated:** [February 27, 2018, 1:43am UTC](https://community.auth0.com/t/multifactor-authentication-with-custom-login-and-duo-throwing-403-mfa-required/6321 "2018-02-27T01:43:52Z")

</div>

Tech: Angular2 with custom login (following docs) and Duo We are able to login with Google + Duo. Using username/password, instead of going to Duo, we receive a 403 with {error:“mfa\_required”,error\_description:“Multifac…

---

## [Duo MFA Page customization?](https://community.auth0.com/t/duo-mfa-page-customization/8609)

<div class="topic-metadata">

**Author:** [@ablosser](https://community.auth0.com/u/ablosser)\
**Replies:** 0\
**Last updated:** [October 28, 2017, 3:01am UTC](https://community.auth0.com/t/duo-mfa-page-customization/8609 "2017-10-28T03:01:55Z")

</div>

Currently whenever MFA is initiated with DUO, we get a plain white background with a little box in the middle. It’s very jarring to go from the slick auth0 lock dark background to this. Is there any way we can add some…
