# \#login

**URL:** https://community.auth0.com/tag/login/205.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [MFA reset](https://community.auth0.com/t/mfa-reset/205331)

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**Author:** [@myra](https://community.auth0.com/u/myra)\
**Replies:** 2\
**Last updated:** [November 12, 2026, 9:09pm UTC](https://community.auth0.com/t/mfa-reset/205331 "2026-11-12T21:09:05Z")

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need to get into my prod account. I have the paid plan but had to log in from my other account to send this message.

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## [Lost MFA Authenticator and Recovery Codes – Request for Support Assistance](https://community.auth0.com/t/lost-mfa-authenticator-and-recovery-codes-request-for-support-assistance/205242)

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**Author:** [@sebas93cay](https://community.auth0.com/u/sebas93cay)\
**Replies:** 1\
**Last updated:** [November 10, 2026, 5:59pm UTC](https://community.auth0.com/t/lost-mfa-authenticator-and-recovery-codes-request-for-support-assistance/205242 "2026-11-10T17:59:53Z")

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Hi Auth0 Support Team, I’ve lost access to both my MFA authenticator and recovery codes, and I’m now unable to log in to my Auth0 accounts. I’m reaching out here to request assistance from @support with recovering acce…

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## [Cannot complete signup: 404 after account type selection and BadRequestError](https://community.auth0.com/t/cannot-complete-signup-404-after-account-type-selection-and-badrequesterror/205184)

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**Author:** [@desvayneixarnaud](https://community.auth0.com/u/desvayneixarnaud)\
**Replies:** 1\
**Last updated:** [November 9, 2026, 11:39pm UTC](https://community.auth0.com/t/cannot-complete-signup-404-after-account-type-selection-and-badrequesterror/205184 "2026-11-09T23:39:19Z")

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Hello, I cannot complete the initial Auth0 setup for my project, Navukio. After signing in, selecting Personal or Company, or completing the country selection, redirects me to an Auth0 404 page. This happens with both …

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## [Recover access to original Auth0 tenant](https://community.auth0.com/t/recover-access-to-original-auth0-tenant/205175)

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**Author:** [@daviddesh](https://community.auth0.com/u/daviddesh)\
**Replies:** 1\
**Last updated:** [November 9, 2026, 2:52pm UTC](https://community.auth0.com/t/recover-access-to-original-auth0-tenant/205175 "2026-11-09T14:52:10Z")

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I received Auth0 welcome correspondence on October 5, 2026, and another email on October 9, 2026, explicitly identifying this tenant. However, when I sign in to Auth0, my dashboard displays a different tenant: The orig…

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## [Super admin user is no longer in the organization](https://community.auth0.com/t/super-admin-user-is-no-longer-in-the-organization/204898)

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**Author:** [@suporte](https://community.auth0.com/u/suporte)\
**Replies:** 3\
**Last updated:** [November 6, 2026, 10:06am UTC](https://community.auth0.com/t/super-admin-user-is-no-longer-in-the-organization/204898 "2026-11-06T10:06:44Z")

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Hello! The super admin user ended up being removed from the account, now there are only two admin users, but they can’t add another account or change their own email. Is it possible to fix this?

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## [ACUL: blank white screen between screens (login-id → login-password) in Safari and Firefox, but not in Chrome/Edge](https://community.auth0.com/t/acul-blank-white-screen-between-screens-login-id-login-password-in-safari-and-firefox-but-not-in-chrome-edge/205096)

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**Author:** [@robert.huo](https://community.auth0.com/u/robert.huo)\
**Replies:** 1\
**Last updated:** [November 6, 2026, 10:04am UTC](https://community.auth0.com/t/acul-blank-white-screen-between-screens-login-id-login-password-in-safari-and-firefox-but-not-in-chrome-edge/205096 "2026-11-06T10:04:01Z")

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Hi everyone, We’re building our login experience with Advanced Customizations for Universal Login (ACUL) using React (@auth0/auth0-acul-react), with the identifier-first flow (login-id → login-password). We’re seeing a …

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## [Account Blocked & Password Reset Emails Not Arriving (Locked Out)](https://community.auth0.com/t/account-blocked-password-reset-emails-not-arriving-locked-out/204972)

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**Author:** [@loncameron](https://community.auth0.com/u/loncameron)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 2:41pm UTC](https://community.auth0.com/t/account-blocked-password-reset-emails-not-arriving-locked-out/204972 "2026-11-03T14:41:58Z")

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Hello Auth0 Support, I am completely locked out of my primary developer account. When I try to log in, I get the error: “Your account has been blocked after multiple consecutive login attempts.” To make matters worse, …

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## [Native Sign in with Apple apple-authz-code returns invalid\_client, but direct Apple exchange succeeds](https://community.auth0.com/t/native-sign-in-with-apple-apple-authz-code-returns-invalid-client-but-direct-apple-exchange-succeeds/203876)

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**Author:** [@trevormarr](https://community.auth0.com/u/trevormarr)\
**Replies:** 5\
**Last updated:** [October 30, 2026, 7:08pm UTC](https://community.auth0.com/t/native-sign-in-with-apple-apple-authz-code-returns-invalid-client-but-direct-apple-exchange-succeeds/203876 "2026-10-30T19:08:34Z")

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I’m troubleshooting native Sign in with Apple with Auth0 and have isolated the failure to Auth0’s server-side exchange with Apple. Auth0 tenant: o---us.auth0.com Auth0 application client ID: O---f Apple connection ID: …

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## [2FA/MFA Resend delay](https://community.auth0.com/t/2fa-mfa-resend-delay/204301)

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**Author:** [@gabor.held](https://community.auth0.com/u/gabor.held)\
**Replies:** 1\
**Last updated:** [October 30, 2026, 4:49pm UTC](https://community.auth0.com/t/2fa-mfa-resend-delay/204301 "2026-10-30T16:49:50Z")

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Feature: Cooldown before the “Resend” button appears Description: The “Resend” button in the 2FA/MFA step should be displayed after an increasing delay to avoid misuse Use-case: Some malicious users have clicked “Resen…

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## [CAPTCHA / Bot Detection for 2FA/MFA steps](https://community.auth0.com/t/captcha-bot-detection-for-2fa-mfa-steps/204300)

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**Author:** [@gabor.held](https://community.auth0.com/u/gabor.held)\
**Replies:** 1\
**Last updated:** [October 30, 2026, 4:29pm UTC](https://community.auth0.com/t/captcha-bot-detection-for-2fa-mfa-steps/204300 "2026-10-30T16:29:40Z")

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Feature: CAPTCHA / Bot Detection for 2FA/MFA steps Description: We would like configurable CAPTCHA / Bot Detection also for 2FA/MFA steps in the login flow Use-case: Some malicious users have abused our 2nd factor and …

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## [Ho bisogno di aiuto](https://community.auth0.com/t/ho-bisogno-di-aiuto/204889)

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**Author:** [@valzgris](https://community.auth0.com/u/valzgris)\
**Replies:** 1\
**Last updated:** [October 30, 2026, 4:13pm UTC](https://community.auth0.com/t/ho-bisogno-di-aiuto/204889 "2026-10-30T16:13:56Z")

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Ho l’attività bloccata perchè non riesco a entrare nel tenant corretto dove vi sono tutte le nostre impostazioni dei plugin di ChatGPT

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## [I cannot access the original tenant](https://community.auth0.com/t/i-cannot-access-the-original-tenant/204884)

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**Author:** [@valzgris](https://community.auth0.com/u/valzgris)\
**Replies:** 1\
**Last updated:** [October 30, 2026, 4:09pm UTC](https://community.auth0.com/t/i-cannot-access-the-original-tenant/204884 "2026-10-30T16:09:47Z")

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Google login requires an authenticator code, but I have neither the configured authenticator nor a recovery code. The same issue prevents access to the Support Center. Another login takes me to a different US-5 developm…

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## [How to enforce recent authentication in backend service](https://community.auth0.com/t/how-to-enforce-recent-authentication-in-backend-service/204740)

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**Author:** [@bill.poole](https://community.auth0.com/u/bill.poole)\
**Replies:** 1\
**Last updated:** [October 27, 2026, 11:23pm UTC](https://community.auth0.com/t/how-to-enforce-recent-authentication-in-backend-service/204740 "2026-10-27T23:23:39Z")

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I have a requirement that certain sensitive operations performed by my backend services require recent interactive authentication. The backend services only have access to access tokens, not ID tokens. When the max\_age p…

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## [Password Reset Email Not Received – Account Recovery Assistance Required](https://community.auth0.com/t/password-reset-email-not-received-account-recovery-assistance-required/203463)

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**Author:** [@ahmad.tal](https://community.auth0.com/u/ahmad.tal)\
**Replies:** 4\
**Last updated:** [October 26, 2026, 7:03pm UTC](https://community.auth0.com/t/password-reset-email-not-received-account-recovery-assistance-required/203463 "2026-10-26T19:03:16Z")

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Dear Technical Support Team, ​I am writing to request immediate assistance in recovering my account so that I can access my enrolled course. I have attempted the standard password-reset process multiple times, but I hav…

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## [Auth0 onboarding redirects to 404 after selecting Account Type](https://community.auth0.com/t/auth0-onboarding-redirects-to-404-after-selecting-account-type/204453)

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**Author:** [@YK-shrimp](https://community.auth0.com/u/YK-shrimp)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 7:55pm UTC](https://community.auth0.com/t/auth0-onboarding-redirects-to-404-after-selecting-account-type/204453 "2026-10-19T19:55:33Z")

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I cannot complete the initial Auth0 onboarding. After signing in, I am redirected to /profile, and selecting the account type leads to a 404 page. Accessing the Management Dashboard or the direct tenant creation URL al…

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## [Which Auth0 plan is required for Advanced Customizations for Universal Login (ACUL)?](https://community.auth0.com/t/which-auth0-plan-is-required-for-advanced-customizations-for-universal-login-acul/204447)

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**Author:** [@jannikwschwarz](https://community.auth0.com/u/jannikwschwarz)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 7:53pm UTC](https://community.auth0.com/t/which-auth0-plan-is-required-for-advanced-customizations-for-universal-login-acul/204447 "2026-10-19T19:53:36Z")

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Hello Auth0 Community, I’m developing a B2B SaaS application and considering upgrading from the Auth0 Free plan. Before purchasing, I would like to clarify which subscription is required for Advanced Customizations for…

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## [MFA Doom Loop](https://community.auth0.com/t/mfa-doom-loop/204400)

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**Author:** [@saxe17](https://community.auth0.com/u/saxe17)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 5:00pm UTC](https://community.auth0.com/t/mfa-doom-loop/204400 "2026-10-19T17:00:50Z")

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Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer. "Urgent: I am an administrator locked out of my production tenant due to an MFA loop. This tenant manages a live customer portal with o…

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## [Sole admin account blocked – Not receiving password reset emails](https://community.auth0.com/t/sole-admin-account-blocked-not-receiving-password-reset-emails/204362)

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**Author:** [@roberto.romeralora](https://community.auth0.com/u/roberto.romeralora)\
**Replies:** 1\
**Last updated:** [October 16, 2026, 10:40pm UTC](https://community.auth0.com/t/sole-admin-account-blocked-not-receiving-password-reset-emails/204362 "2026-10-16T22:40:43Z")

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Hello Auth0 Support Team, I need help recovering access to my original Auth0 administrator account. When I try to log in, I receive the following error: “Your account has been blocked after multiple consecutive login …

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## [How can I enable Arabic and RTL support for Universal Login?](https://community.auth0.com/t/how-can-i-enable-arabic-and-rtl-support-for-universal-login/204226)

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**Author:** [@goldenergiesbv](https://community.auth0.com/u/goldenergiesbv)\
**Replies:** 2\
**Last updated:** [October 15, 2026, 8:08pm UTC](https://community.auth0.com/t/how-can-i-enable-arabic-and-rtl-support-for-universal-login/204226 "2026-10-15T20:08:33Z")

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Hello, We need Arabic (ar) and right-to-left (RTL) support in Universal Login for our website https://machex.ae. Our application sends ui\_locales=ar, but Arabic is not available in the Supported Languages list in our A…

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## [Cannot complete onboarding - 404 when creating first tenant](https://community.auth0.com/t/cannot-complete-onboarding-404-when-creating-first-tenant/203957)

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**Author:** [@admin109](https://community.auth0.com/u/admin109)\
**Replies:** 2\
**Last updated:** [October 14, 2026, 2:58pm UTC](https://community.auth0.com/t/cannot-complete-onboarding-404-when-creating-first-tenant/203957 "2026-10-14T14:58:19Z")

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Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer. I created a new Auth0 account, but I cannot complete the initial onboarding. On the profile setup page, clicking “Company” immediately…

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## [Rate limitt reached](https://community.auth0.com/t/rate-limitt-reached/203808)

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**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\
**Replies:** 1\
**Last updated:** [October 1, 2026, 1:27am UTC](https://community.auth0.com/t/rate-limitt-reached/203808 "2026-10-01T01:27:25Z")

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Hi, we are currently preparing a Go Live of a customer portal. We have like 10 users that are currently testing the production environment and ran already into rate limits. I checked the logs but did not find anything …

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## [I've deleted my only tenant. Please delete my Auth0 account and its data.](https://community.auth0.com/t/ive-deleted-my-only-tenant-please-delete-my-auth0-account-and-its-data/203746)

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**Author:** [@stjeong04](https://community.auth0.com/u/stjeong04)\
**Replies:** 1\
**Last updated:** [September 28, 2026, 10:48pm UTC](https://community.auth0.com/t/ive-deleted-my-only-tenant-please-delete-my-auth0-account-and-its-data/203746 "2026-09-28T22:48:41Z")

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I’ve deleted my only tenant. Please delete my Auth0 account and its data.

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## [Cannot create Tenant](https://community.auth0.com/t/cannot-create-tenant/203616)

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**Author:** [@ardhank08](https://community.auth0.com/u/ardhank08)\
**Replies:** 4\
**Last updated:** [September 28, 2026, 2:16am UTC](https://community.auth0.com/t/cannot-create-tenant/203616 "2026-09-28T02:16:14Z")

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Why i cannot create Tenant? link: prnt.sc/E4IeCE8Cxb\_C

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## [Email OTP login using "verify\_email\_by\_code" template instead of "auth\_email\_by\_code"](https://community.auth0.com/t/email-otp-login-using-verify-email-by-code-template-instead-of-auth-email-by-code/203597)

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**Author:** [@Sahid.Rosas](https://community.auth0.com/u/Sahid.Rosas)\
**Replies:** 2\
**Last updated:** [September 25, 2026, 6:16pm UTC](https://community.auth0.com/t/email-otp-login-using-verify-email-by-code-template-instead-of-auth-email-by-code/203597 "2026-09-25T18:16:56Z")

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While testing the login flow in my application, I noticed my custom template for auth\_email\_by\_code (Authentication Email (Code)) was not being used during login after sending the code. Instead, verify\_email\_by\_code (Ver…

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## [Cannot read selected organization after login pops up the picker](https://community.auth0.com/t/cannot-read-selected-organization-after-login-pops-up-the-picker/203603)

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**Author:** [@max17](https://community.auth0.com/u/max17)\
**Replies:** 3\
**Last updated:** [September 25, 2026, 3:32pm UTC](https://community.auth0.com/t/cannot-read-selected-organization-after-login-pops-up-the-picker/203603 "2026-09-25T15:32:19Z")

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I spent more than 3 days researching this and testing, but I cannot find an answer, and I am not sure it could actually work. We want to start using organizations. I enabled 2 organizations for my test user, and now, I …

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## [MFA reset ](https://community.auth0.com/t/mfa-reset/203645)

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**Author:** [@htakayama](https://community.auth0.com/u/htakayama)\
**Replies:** 1\
**Last updated:** [September 24, 2026, 8:31pm UTC](https://community.auth0.com/t/mfa-reset/203645 "2026-09-24T20:31:01Z")

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@support I need an MFA reset for my free account as outlined in the support article. However, because my community account is new, I am unable to send a PM and the message box is not visible. Could you please grant me PM…

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## [Please help me reset MFA for my Dashboard account.](https://community.auth0.com/t/please-help-me-reset-mfa-for-my-dashboard-account/203556)

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**Author:** [@yondela08](https://community.auth0.com/u/yondela08)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 9:42pm UTC](https://community.auth0.com/t/please-help-me-reset-mfa-for-my-dashboard-account/203556 "2026-09-22T21:42:23Z")

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Hello, I cannot access my Auth0 Dashboard account because I reinstalled the Auth0 Guardian app and no longer have the original MFA enrollment. The login page continues sending notifications to the old Guardian enrollmen…

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## [Locked out of Auth0 account - MFA Reset Request](https://community.auth0.com/t/locked-out-of-auth0-account-mfa-reset-request/203507)

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**Author:** [@Anu](https://community.auth0.com/u/Anu)\
**Replies:** 2\
**Last updated:** [September 22, 2026, 7:32am UTC](https://community.auth0.com/t/locked-out-of-auth0-account-mfa-reset-request/203507 "2026-09-22T07:32:23Z")

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Hello, I am locked out of my Auth0 account because I lost access to my MFA authenticator and recovery code. Could an Auth0 team member please send me a private message so I can safely provide my locked account email add…

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## [Passkey and passord](https://community.auth0.com/t/passkey-and-passord/203424)

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**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\
**Replies:** 1\
**Last updated:** [September 18, 2026, 1:41am UTC](https://community.auth0.com/t/passkey-and-passord/203424 "2026-09-18T01:41:19Z")

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I have enabled passkeys for my customers. After signing up, a customer can now set up a passkey. However, if they do so, they are no longer required to create a password. Is it possible to require customers to always cr…

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## [MFA Reset Please - Locked out of Dashboard](https://community.auth0.com/t/mfa-reset-please-locked-out-of-dashboard/203247)

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**Author:** [@jenova-marie](https://community.auth0.com/u/jenova-marie)\
**Replies:** 1\
**Last updated:** [September 10, 2026, 8:36pm UTC](https://community.auth0.com/t/mfa-reset-please-locked-out-of-dashboard/203247 "2026-09-10T20:36:03Z")

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Hello and thank you for your time. This morning Google Authenticator came up having lost all my codes, totally empty. I’m now locked out of the Auth0 Dashboard. I’ve read other similar posts granting perms to message …

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