# \#login-experience

**URL:** https://community.auth0.com/tag/login-experience/1702.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Universal Login redirect fails on iOS builds deployed via signing tool](https://community.auth0.com/t/universal-login-redirect-fails-on-ios-builds-deployed-via-signing-tool/205371)

<div class="topic-metadata">

**Author:** [@jordanmitchell](https://community.auth0.com/u/jordanmitchell)\
**Replies:** 1\
**Last updated:** [November 13, 2026, 10:32pm UTC](https://community.auth0.com/t/universal-login-redirect-fails-on-ios-builds-deployed-via-signing-tool/205371 "2026-11-13T22:32:09Z")

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We are currently distributing internal test builds of our iOS app to external QA testers without going through TestFlight. While standard development builds authenticate smoothly, our testers are running into an issue wh…

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## [Recover access to original Auth0 tenant](https://community.auth0.com/t/recover-access-to-original-auth0-tenant/205175)

<div class="topic-metadata">

**Author:** [@daviddesh](https://community.auth0.com/u/daviddesh)\
**Replies:** 1\
**Last updated:** [November 9, 2026, 2:52pm UTC](https://community.auth0.com/t/recover-access-to-original-auth0-tenant/205175 "2026-11-09T14:52:10Z")

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I received Auth0 welcome correspondence on October 5, 2026, and another email on October 9, 2026, explicitly identifying this tenant. However, when I sign in to Auth0, my dashboard displays a different tenant: The orig…

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## [ACUL: blank white screen between screens (login-id → login-password) in Safari and Firefox, but not in Chrome/Edge](https://community.auth0.com/t/acul-blank-white-screen-between-screens-login-id-login-password-in-safari-and-firefox-but-not-in-chrome-edge/205096)

<div class="topic-metadata">

**Author:** [@robert.huo](https://community.auth0.com/u/robert.huo)\
**Replies:** 1\
**Last updated:** [November 6, 2026, 10:04am UTC](https://community.auth0.com/t/acul-blank-white-screen-between-screens-login-id-login-password-in-safari-and-firefox-but-not-in-chrome-edge/205096 "2026-11-06T10:04:01Z")

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Hi everyone, We’re building our login experience with Advanced Customizations for Universal Login (ACUL) using React (@auth0/auth0-acul-react), with the identifier-first flow (login-id → login-password). We’re seeing a …

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## [When can  email\_verified  be removed or reset on a user created through an enterprise SAML connection with Organizations?](https://community.auth0.com/t/when-can-email-verified-be-removed-or-reset-on-a-user-created-through-an-enterprise-saml-connection-with-organizations/205076)

<div class="topic-metadata">

**Author:** [@vignesh.ramalingam](https://community.auth0.com/u/vignesh.ramalingam)\
**Replies:** 1\
**Last updated:** [November 5, 2026, 10:49am UTC](https://community.auth0.com/t/when-can-email-verified-be-removed-or-reset-on-a-user-created-through-an-enterprise-saml-connection-with-organizations/205076 "2026-11-05T10:49:29Z")

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Context: I user the invitation flow to onboard the user. but only SSO connections have the auto-membership enabled and likely blocked when postlogin deny access based on the email\_verified key. • Users sign in through …

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## [Need help recovering admin access to an existing Auth0 tenant](https://community.auth0.com/t/need-help-recovering-admin-access-to-an-existing-auth0-tenant/204979)

<div class="topic-metadata">

**Author:** [@support42](https://community.auth0.com/u/support42)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 2:44pm UTC](https://community.auth0.com/t/need-help-recovering-admin-access-to-an-existing-auth0-tenant/204979 "2026-11-03T14:44:37Z")

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Hello, I need assistance recovering administrative access to an existing Auth0 tenant that is currently in production. I still have access to my Auth0 account, but I can no longer access the tenant I need to manage. I …

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## [Account Blocked & Password Reset Emails Not Arriving (Locked Out)](https://community.auth0.com/t/account-blocked-password-reset-emails-not-arriving-locked-out/204972)

<div class="topic-metadata">

**Author:** [@loncameron](https://community.auth0.com/u/loncameron)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 2:41pm UTC](https://community.auth0.com/t/account-blocked-password-reset-emails-not-arriving-locked-out/204972 "2026-11-03T14:41:58Z")

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Hello Auth0 Support, I am completely locked out of my primary developer account. When I try to log in, I get the error: “Your account has been blocked after multiple consecutive login attempts.” To make matters worse, …

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## [Lost Team Owner Access Recovery Request](https://community.auth0.com/t/lost-team-owner-access-recovery-request/204959)

<div class="topic-metadata">

**Author:** [@michael.beavers](https://community.auth0.com/u/michael.beavers)\
**Replies:** 1\
**Last updated:** [November 3, 2026, 2:40pm UTC](https://community.auth0.com/t/lost-team-owner-access-recovery-request/204959 "2026-11-03T14:40:48Z")

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Hello, I am on the free tier and accidentally deleted the original Team Owner account from my tenant. Because of this, my remaining administrator account is locked out of the Teams dashboard and cannot add any new member…

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## [URGENT: Locked out of Tenant due to lost MFA - Need Admin DM](https://community.auth0.com/t/urgent-locked-out-of-tenant-due-to-lost-mfa-need-admin-dm/204846)

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**Author:** [@vschauhan0110](https://community.auth0.com/u/vschauhan0110)\
**Replies:** 1\
**Last updated:** [October 29, 2026, 7:17pm UTC](https://community.auth0.com/t/urgent-locked-out-of-tenant-due-to-lost-mfa-need-admin-dm/204846 "2026-10-29T19:17:12Z")

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Hi, I am locked out of my developer account because I lost my MFA device and don’t have recovery codes. Since my forum account is new, I am restricted from sending a direct message to @support. Could a Community Engineer…

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## [I want to reset my password but the otp is not being delivered](https://community.auth0.com/t/i-want-to-reset-my-password-but-the-otp-is-not-being-delivered/204553)

<div class="topic-metadata">

**Author:** [@tobilobaoladele68](https://community.auth0.com/u/tobilobaoladele68)\
**Replies:** 3\
**Last updated:** [October 26, 2026, 6:05pm UTC](https://community.auth0.com/t/i-want-to-reset-my-password-but-the-otp-is-not-being-delivered/204553 "2026-10-26T18:05:13Z")

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I tried to reset my login password but i did not receive the otp in my email. What could be wrong

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## [Urgent: Unable to Receive Password Reset Email – Auth0 Dashboard Account](https://community.auth0.com/t/urgent-unable-to-receive-password-reset-email-auth0-dashboard-account/204703)

<div class="topic-metadata">

**Author:** [@tobilobaoladele68](https://community.auth0.com/u/tobilobaoladele68)\
**Replies:** 1\
**Last updated:** [October 26, 2026, 6:05pm UTC](https://community.auth0.com/t/urgent-unable-to-receive-password-reset-email-auth0-dashboard-account/204703 "2026-10-26T18:05:05Z")

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Hello Auth0 Support Team, I’m experiencing an issue accessing my Auth0 Dashboard account. I forgot my password and have attempted to reset it several times using the Forgot Password option on the Auth0 login page. Howe…

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## [Avoiding Duplicate Phone Verification for Signup and MFA](https://community.auth0.com/t/avoiding-duplicate-phone-verification-for-signup-and-mfa/204595)

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**Author:** [@Eugene.Kriuchkov](https://community.auth0.com/u/Eugene.Kriuchkov)\
**Replies:** 1\
**Last updated:** [October 23, 2026, 10:34pm UTC](https://community.auth0.com/t/avoiding-duplicate-phone-verification-for-signup-and-mfa/204595 "2026-10-23T22:34:49Z")

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We collect the user’s phone number during signup using the Phone Number attribute configured on the database connection, and require phone verification as part of the registration process. We would also like to use the …

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## [Which Auth0 plan is required for Advanced Customizations for Universal Login (ACUL)?](https://community.auth0.com/t/which-auth0-plan-is-required-for-advanced-customizations-for-universal-login-acul/204447)

<div class="topic-metadata">

**Author:** [@jannikwschwarz](https://community.auth0.com/u/jannikwschwarz)\
**Replies:** 1\
**Last updated:** [October 19, 2026, 7:53pm UTC](https://community.auth0.com/t/which-auth0-plan-is-required-for-advanced-customizations-for-universal-login-acul/204447 "2026-10-19T19:53:36Z")

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Hello Auth0 Community, I’m developing a B2B SaaS application and considering upgrading from the Auth0 Free plan. Before purchasing, I would like to clarify which subscription is required for Advanced Customizations for…

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## [Cannot complete onboarding - 404 when creating first tenant](https://community.auth0.com/t/cannot-complete-onboarding-404-when-creating-first-tenant/203957)

<div class="topic-metadata">

**Author:** [@admin109](https://community.auth0.com/u/admin109)\
**Replies:** 2\
**Last updated:** [October 14, 2026, 2:58pm UTC](https://community.auth0.com/t/cannot-complete-onboarding-404-when-creating-first-tenant/203957 "2026-10-14T14:58:19Z")

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Ready to post? :magnifying\_glass\_tilted\_right: First try searching for your answer. I created a new Auth0 account, but I cannot complete the initial onboarding. On the profile setup page, clicking “Company” immediately…

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## [Request to delete my Auth0 and Community accounts](https://community.auth0.com/t/request-to-delete-my-auth0-and-community-accounts/204179)

<div class="topic-metadata">

**Author:** [@spencer.lieb](https://community.auth0.com/u/spencer.lieb)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 8:26pm UTC](https://community.auth0.com/t/request-to-delete-my-auth0-and-community-accounts/204179 "2026-10-13T20:26:02Z")

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I was trying to login to my work account and never got the invite emails and when tried logging in as my admin said to and ended up creating an account on accident. I would like to have my account deleted. Since I canno…

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## [Cannot create Tenant](https://community.auth0.com/t/cannot-create-tenant/203611)

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**Author:** [@ardhank08](https://community.auth0.com/u/ardhank08)\
**Replies:** 1\
**Last updated:** [September 25, 2026, 3:37pm UTC](https://community.auth0.com/t/cannot-create-tenant/203611 "2026-09-25T15:37:56Z")

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Why i cannot create tenant?

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## [Can custom parameters (ulp-xxx) be used with ACUL's social sign-up (federatedSignup())?](https://community.auth0.com/t/can-custom-parameters-ulp-xxx-be-used-with-aculs-social-sign-up-federatedsignup/203432)

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**Author:** [@takaya.otsu](https://community.auth0.com/u/takaya.otsu)\
**Replies:** 2\
**Last updated:** [September 25, 2026, 4:25am UTC](https://community.auth0.com/t/can-custom-parameters-ulp-xxx-be-used-with-aculs-social-sign-up-federatedsignup/203432 "2026-09-25T04:25:13Z")

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I’d like to ask whether custom parameters (ulp-xxx) can be used with ACUL’s social sign-up (federatedSignup()). \[Current understanding\] With federatedLogin(), custom parameters (ulp-xxx) can be used. Reference: Logi…

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## [Auth0 ACUL doesn't allow for customization of \`mfa-otp-challenge\`](https://community.auth0.com/t/auth0-acul-doesnt-allow-for-customization-of-mfa-otp-challenge/197005)

<div class="topic-metadata">

**Author:** [@mike.huebner](https://community.auth0.com/u/mike.huebner)\
**Replies:** 12\
**Last updated:** [September 24, 2026, 10:32pm UTC](https://community.auth0.com/t/auth0-acul-doesnt-allow-for-customization-of-mfa-otp-challenge/197005 "2026-09-24T22:32:11Z")

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Hello! I’m working on a very specific feature for a flow that we should only be invoking if a user is going through the MFA OTP or the MFA SMS screens. I’m looking to simply customize the screen to add a link that direc…

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## [Login endless loop](https://community.auth0.com/t/login-endless-loop/203563)

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**Author:** [@josh18](https://community.auth0.com/u/josh18)\
**Replies:** 1\
**Last updated:** [September 23, 2026, 9:54pm UTC](https://community.auth0.com/t/login-endless-loop/203563 "2026-09-23T21:54:56Z")

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After getting a request to join my team, I created an account, set up a password and 2FA, and now login just rotates between https://auth0.auth0.com/u/login/password?state=… and https://auth0.auth0.com/u/login/identifier…

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## [Locked out of Auth0 account - MFA Reset Request](https://community.auth0.com/t/locked-out-of-auth0-account-mfa-reset-request/203507)

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**Author:** [@Anu](https://community.auth0.com/u/Anu)\
**Replies:** 2\
**Last updated:** [September 22, 2026, 7:32am UTC](https://community.auth0.com/t/locked-out-of-auth0-account-mfa-reset-request/203507 "2026-09-22T07:32:23Z")

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Hello, I am locked out of my Auth0 account because I lost access to my MFA authenticator and recovery code. Could an Auth0 team member please send me a private message so I can safely provide my locked account email add…

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## [Cannot access my original tenant after trying different login methods — need admin access recovery](https://community.auth0.com/t/cannot-access-my-original-tenant-after-trying-different-login-methods-need-admin-access-recovery/203378)

<div class="topic-metadata">

**Author:** [@jason.y](https://community.auth0.com/u/jason.y)\
**Replies:** 1\
**Last updated:** [September 15, 2026, 11:55pm UTC](https://community.auth0.com/t/cannot-access-my-original-tenant-after-trying-different-login-methods-need-admin-access-recovery/203378 "2026-09-15T23:55:00Z")

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Hi Auth0 team, I personally created an Auth0 tenant used by our company’s existing production integration, but I can no longer find it in my Dashboard. I do not remember which login method I originally used. What we ha…

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## [Auth0 Session Is Lost Intermittently When Navigating Between Pages on My Website](https://community.auth0.com/t/auth0-session-is-lost-intermittently-when-navigating-between-pages-on-my-website/203390)

<div class="topic-metadata">

**Author:** [@joeroot.pk80](https://community.auth0.com/u/joeroot.pk80)\
**Replies:** 1\
**Last updated:** [September 15, 2026, 11:33pm UTC](https://community.auth0.com/t/auth0-session-is-lost-intermittently-when-navigating-between-pages-on-my-website/203390 "2026-09-15T23:33:15Z")

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Hi All, I am currently experiencing an intermittent authentication session issue on my website where a user who has successfully logged in through Auth0 can occasionally appear to lose their authenticated state when nav…

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## [Delete account](https://community.auth0.com/t/delete-account/203047)

<div class="topic-metadata">

**Author:** [@ccand](https://community.auth0.com/u/ccand)\
**Replies:** 1\
**Last updated:** [September 3, 2026, 7:29pm UTC](https://community.auth0.com/t/delete-account/203047 "2026-09-03T19:29:43Z")

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Hello, I accidentally created this account. Please delete the account and all its contents.

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## [Locked out of Auth0 Dashboard and Support Center — MFA reset needed](https://community.auth0.com/t/locked-out-of-auth0-dashboard-and-support-center-mfa-reset-needed/203038)

<div class="topic-metadata">

**Author:** [@walt.r.simmons](https://community.auth0.com/u/walt.r.simmons)\
**Replies:** 1\
**Last updated:** [September 2, 2026, 6:39pm UTC](https://community.auth0.com/t/locked-out-of-auth0-dashboard-and-support-center-mfa-reset-needed/203038 "2026-09-02T18:39:07Z")

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I have lost access to every MFA method for my Auth0 Dashboard account. The Support Center also requires the same unavailable MFA, so I cannot open a ticket. Please have an Auth0 Community Engineer initiate a private mes…

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## [Transition to Claimed HTTPS URIs](https://community.auth0.com/t/transition-to-claimed-https-uris/199155)

<div class="topic-metadata">

**Author:** [@gluten](https://community.auth0.com/u/gluten)\
**Replies:** 14\
**Last updated:** [September 1, 2026, 11:29pm UTC](https://community.auth0.com/t/transition-to-claimed-https-uris/199155 "2026-09-01T23:29:06Z")

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On Android, everything works as expected with https scheme. Unfortunately, we have some issues on iOS side. The logout process never closes the browser, it hangs on the callback site. For the login, there are some cases…

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## [Unable to login](https://community.auth0.com/t/unable-to-login/202886)

<div class="topic-metadata">

**Author:** [@milan.tancic](https://community.auth0.com/u/milan.tancic)\
**Replies:** 1\
**Last updated:** [August 28, 2026, 7:57am UTC](https://community.auth0.com/t/unable-to-login/202886 "2026-08-28T07:57:07Z")

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I am unable to login with support email of my company to Auth0 because it require to select method for verifying identity. Account on Auth0 with my company support email was created before me or my coleagues and now we d…

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## [Auth0 Login on My Website Sometimes Redirects Back to the Login Page After Successful Authentication](https://community.auth0.com/t/auth0-login-on-my-website-sometimes-redirects-back-to-the-login-page-after-successful-authentication/202755)

<div class="topic-metadata">

**Author:** [@joeroot.pk80](https://community.auth0.com/u/joeroot.pk80)\
**Replies:** 1\
**Last updated:** [August 24, 2026, 3:38pm UTC](https://community.auth0.com/t/auth0-login-on-my-website-sometimes-redirects-back-to-the-login-page-after-successful-authentication/202755 "2026-08-24T15:38:16Z")

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Hello Auth0 Community, I am currently facing one specific authentication problem with my Minecraft website where users can successfully complete the Auth0 login process, but occasionally they are redirected back to the …

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## [Auth0 Login Session on My Website Randomly Expires While the User Is Still Actively Using the Site](https://community.auth0.com/t/auth0-login-session-on-my-website-randomly-expires-while-the-user-is-still-actively-using-the-site/202598)

<div class="topic-metadata">

**Author:** [@joeroot.pk80](https://community.auth0.com/u/joeroot.pk80)\
**Replies:** 1\
**Last updated:** [August 18, 2026, 3:04pm UTC](https://community.auth0.com/t/auth0-login-session-on-my-website-randomly-expires-while-the-user-is-still-actively-using-the-site/202598 "2026-08-18T15:04:41Z")

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Hello Auth0 Community, I am currently facing one persistent authentication problem on my website where a logged-in user’s Auth0 session unexpectedly becomes invalid while the user is still actively using the website. Th…

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## [Can't access tenant](https://community.auth0.com/t/cant-access-tenant/202617)

<div class="topic-metadata">

**Author:** [@dag.stuan](https://community.auth0.com/u/dag.stuan)\
**Replies:** 1\
**Last updated:** [August 17, 2026, 4:47pm UTC](https://community.auth0.com/t/cant-access-tenant/202617 "2026-08-17T16:47:36Z")

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Hello! I can’t access my tenant. When I log in I’m asked to create a new tenant, and can’t access the tenant I’m a member of. Can anyone help?

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## [Need Help! Locked Out of My WordPress Dashboard After Losing My Authy 2FA Codes](https://community.auth0.com/t/need-help-locked-out-of-my-wordpress-dashboard-after-losing-my-authy-2fa-codes/202139)

<div class="topic-metadata">

**Author:** [@itspauljnicoleson](https://community.auth0.com/u/itspauljnicoleson)\
**Replies:** 2\
**Last updated:** [August 14, 2026, 12:23pm UTC](https://community.auth0.com/t/need-help-locked-out-of-my-wordpress-dashboard-after-losing-my-authy-2fa-codes/202139 "2026-08-14T12:23:21Z")

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Hi everyone, I’m feeling a bit stressed and hoping someone here can point me in the right direction. A few days ago, I lost access to the phone that had my Authy app on it. Since then, I haven’t been able to log in to …

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## [Rendering Bot Detection CAPTCHA inline for a fully embedded (non-Universal-Login) app](https://community.auth0.com/t/rendering-bot-detection-captcha-inline-for-a-fully-embedded-non-universal-login-app/202451)

<div class="topic-metadata">

**Author:** [@platbaseddeveloper](https://community.auth0.com/u/platbaseddeveloper)\
**Replies:** 1\
**Last updated:** [August 10, 2026, 9:40pm UTC](https://community.auth0.com/t/rendering-bot-detection-captcha-inline-for-a-fully-embedded-non-universal-login-app/202451 "2026-08-10T21:40:14Z")

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Hi, Our app is a fully embedded/custom auth UI — no Universal Login, Lock, auth0.js, or auth0-spa-js. We call the Authentication API directly from our own frontend: Resource Owner Password (realm) grant for login, POST …

[Next page](https://community.auth0.com/tag/login-experience/1702.md?match_all_tags=true&page=1&tags%5B%5D=login-experience)
