# \#lock **URL:** https://community.auth0.com/tag/lock/3.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Forgot password link in lock.js not working](https://community.auth0.com/t/forgot-password-link-in-lock-js-not-working/87218)
**Author:** [@v-lliebman](https://community.auth0.com/u/v-lliebman)\ **Replies:** 2\ **Last updated:** [November 25, 2024, 10:37pm UTC](https://community.auth0.com/t/forgot-password-link-in-lock-js-not-working/87218 "2024-11-25T22:37:21Z")
Hello! I’m having a very strange issue I haven’t found anywhere else. I’m using auth0’s lock for the login of my app but the ‘don’t remember your password’ link is not working correctly. On click it reloads the page and… --- ## [Show both passwordless sms and email login on universal login page](https://community.auth0.com/t/show-both-passwordless-sms-and-email-login-on-universal-login-page/47041)
**Author:** [@rahul.b](https://community.auth0.com/u/rahul.b)\ **Replies:** 4\ **Last updated:** [April 4, 2024, 12:34pm UTC](https://community.auth0.com/t/show-both-passwordless-sms-and-email-login-on-universal-login-page/47041 "2024-04-04T12:34:29Z")
Hi, I’m implementing a passwordless login in my app using auth0 universal login. I have enable both connections. At beginning, it was just sms login, so the passwordless login showed phone login, later we added password… --- ## [Icon for additionalSignupField for Lock](https://community.auth0.com/t/icon-for-additionalsignupfield-for-lock/51535)
**Author:** [@ike1](https://community.auth0.com/u/ike1)\ **Replies:** 3\ **Last updated:** [January 4, 2024, 10:36pm UTC](https://community.auth0.com/t/icon-for-additionalsignupfield-for-lock/51535 "2024-01-04T22:36:15Z")
I’m trying to add custom sign up fields as a part of universal login. I found the parameter to add for these fields which is easy/great. However I’m having a hard time trying to understand where I’m supposed to source th… --- ## [Hide Custom Social Connection buttons on Classic Universal Login](https://community.auth0.com/t/hide-custom-social-connection-buttons-on-classic-universal-login/46732)
**Author:** [@brian.mahloch](https://community.auth0.com/u/brian.mahloch)\ **Replies:** 4\ **Last updated:** [December 19, 2023, 10:07am UTC](https://community.auth0.com/t/hide-custom-social-connection-buttons-on-classic-universal-login/46732 "2023-12-19T10:07:30Z")
Is there a way to hide the Custom Social Connection buttons from the Classic Universal Login screen? If so, what is the preferred way to accomplish this? We have setup custom social connections, however they all utiliz… --- ## [Android Lock cannot login via email](https://community.auth0.com/t/android-lock-cannot-login-via-email/75347)
**Author:** [@customautosys](https://community.auth0.com/u/customautosys)\ **Replies:** 10\ **Last updated:** [September 29, 2023, 1:42pm UTC](https://community.auth0.com/t/android-lock-cannot-login-via-email/75347 "2023-09-29T13:42:29Z")
Hi, Lock 11 user on Android here. I am unable to login via email on Android lock as I continually get an Exception that I am unauthorised (this is not the same as password incorrect - for that the lock screen doesn’t eve… --- ## [Auth0 SPA Session TTL Part 2](https://community.auth0.com/t/auth0-spa-session-ttl-part-2/112731)
**Author:** [@nikhil.batta](https://community.auth0.com/u/nikhil.batta)\ **Replies:** 2\ **Last updated:** [August 10, 2023, 2:50pm UTC](https://community.auth0.com/t/auth0-spa-session-ttl-part-2/112731 "2023-08-10T14:50:51Z")
Continuing the discussion from Auth0 SPA Session TTL Is lock.checkSession supposed to catch this max\_age thing? I’m using the auth0lock and on intiial login I see the max\_age parameter getting passed to the authorize fu… --- ## [Know if a user is blocked by brute force protection](https://community.auth0.com/t/know-if-a-user-is-blocked-by-brute-force-protection/87164)
**Author:** [@lucas.gonzalez](https://community.auth0.com/u/lucas.gonzalez)\ **Replies:** 3\ **Last updated:** [January 11, 2023, 12:44am UTC](https://community.auth0.com/t/know-if-a-user-is-blocked-by-brute-force-protection/87164 "2023-01-11T00:44:44Z")
Hi, I want to know if there’s any way to catch if a user is or has been blocked after X number of failed attempts. I was thinking of a rule, action, or hook that could catch when the user gets blocked so we can use some… --- ## [Close button to step back](https://community.auth0.com/t/close-button-to-step-back/63226)
**Author:** [@Naren](https://community.auth0.com/u/Naren)\ **Replies:** 6\ **Last updated:** [December 23, 2022, 7:38am UTC](https://community.auth0.com/t/close-button-to-step-back/63226 "2022-12-23T07:38:37Z")
Please provide cancel/back button options in universal login Customisation option to close the Login/signup form to redirect back to Origin Just like this: Providing redirect to the close button when using the hosted u… --- ## [Cannot utilize error messages from actions/hooks in universal login screen](https://community.auth0.com/t/cannot-utilize-error-messages-from-actions-hooks-in-universal-login-screen/92270)
**Author:** [@dgbau](https://community.auth0.com/u/dgbau)\ **Replies:** 2\ **Last updated:** [November 11, 2022, 4:03am UTC](https://community.auth0.com/t/cannot-utilize-error-messages-from-actions-hooks-in-universal-login-screen/92270 "2022-11-11T04:03:16Z")
I am trying to show a custom message for passwordless login, when a user enters an email that has been rejected as invalid from my preUserRegistration action. I am returning an error from this hook, but I can find no way… --- ## [Decision making for MFA frequency per organization](https://community.auth0.com/t/decision-making-for-mfa-frequency-per-organization/92818)
**Author:** [@mikhail.ilfirovych](https://community.auth0.com/u/mikhail.ilfirovych)\ **Replies:** 1\ **Last updated:** [October 28, 2022, 4:50pm UTC](https://community.auth0.com/t/decision-making-for-mfa-frequency-per-organization/92818 "2022-10-28T16:50:02Z")
Hello, I am looking for help with getting information about an user’s login during in Action. I am new to Auth0 so I went over Google searches, this community and documentation but I still can’t find required info. I … --- ## [Can I modify the password format in signup in lock](https://community.auth0.com/t/can-i-modify-the-password-format-in-signup-in-lock/93137)
**Author:** [@shanh](https://community.auth0.com/u/shanh)\ **Replies:** 4\ **Last updated:** [October 28, 2022, 2:22am UTC](https://community.auth0.com/t/can-i-modify-the-password-format-in-signup-in-lock/93137 "2022-10-28T02:22:35Z")
For example, I hope the password has at least 11 digits --- ## [CORS issue with Single-Page App Authentication Using Cookies](https://community.auth0.com/t/cors-issue-with-single-page-app-authentication-using-cookies/40896)
**Author:** [@veetil09](https://community.auth0.com/u/veetil09)\ **Replies:** 2\ **Last updated:** [October 21, 2022, 12:01am UTC](https://community.auth0.com/t/cors-issue-with-single-page-app-authentication-using-cookies/40896 "2022-10-21T00:01:19Z")
Our application is exactly the scenario mentioned here: Authenticate Single-Page Apps With Cookies - Auth0 Docs What is done? I used the GitHub - auth0/express-openid-connect: An Express.js middleware to protect Open… --- ## [Implement Identifier First profile with Lock.js](https://community.auth0.com/t/implement-identifier-first-profile-with-lock-js/91119)
**Author:** [@maksym.bychok](https://community.auth0.com/u/maksym.bychok)\ **Replies:** 1\ **Last updated:** [September 27, 2022, 12:15pm UTC](https://community.auth0.com/t/implement-identifier-first-profile-with-lock-js/91119 "2022-09-27T12:15:15Z")
Hi. We are using Lock.js for our login page and we would like implement Identifier First similar as auth0 Universal Login. It means: we have two databases: our-users(users in our connection), planb-users(enterprise user… --- ## [The simple tutorial: An error occurred when fetching client data for Lock](https://community.auth0.com/t/the-simple-tutorial-an-error-occurred-when-fetching-client-data-for-lock/90722)
**Author:** [@rui.liu2](https://community.auth0.com/u/rui.liu2)\ **Replies:** 4\ **Last updated:** [September 22, 2022, 5:18pm UTC](https://community.auth0.com/t/the-simple-tutorial-an-error-occurred-when-fetching-client-data-for-lock/90722 "2022-09-22T17:18:53Z")
Hi there, I am trying to follow the tutorial: Test SAML SSO with Auth0 as Service Provider and Identity Provider step by step. All goes fine. Unfortunately, the last step, when I open the simple HTML app, The login … --- ## [additionalSignUpFields not reflecting in signup page](https://community.auth0.com/t/additionalsignupfields-not-reflecting-in-signup-page/90380)
**Author:** [@balu](https://community.auth0.com/u/balu)\ **Replies:** 2\ **Last updated:** [September 18, 2022, 2:04am UTC](https://community.auth0.com/t/additionalsignupfields-not-reflecting-in-signup-page/90380 "2022-09-18T02:04:35Z")
HI All, I’m trying to add additional signup fields like firstName and lastName. I followed the document and various example in this community but nothing seems to be working and not getting the preview display as well. … --- ## [SMS and Email options together on the screen for lock](https://community.auth0.com/t/sms-and-email-options-together-on-the-screen-for-lock/90293)
**Author:** [@mykyta.balashov](https://community.auth0.com/u/mykyta.balashov)\ **Replies:** 3\ **Last updated:** [September 13, 2022, 7:35pm UTC](https://community.auth0.com/t/sms-and-email-options-together-on-the-screen-for-lock/90293 "2022-09-13T19:35:38Z")
Hey, I am wondering, is it possible to display SMS and email options on the screen by using auth0 lock passwordless? Right now I can see only email login if \[“sms”, “email”\] provided as allowed conenctions --- ## [Customizing the "New Universal Login Page"](https://community.auth0.com/t/customizing-the-new-universal-login-page/88947)
**Author:** [@mohammed\_rafaquat](https://community.auth0.com/u/mohammed_rafaquat)\ **Replies:** 1\ **Last updated:** [August 18, 2022, 4:26pm UTC](https://community.auth0.com/t/customizing-the-new-universal-login-page/88947 "2022-08-18T16:26:34Z")
Dear all, fairly new to Auth0, but could due with some guidance. We are using the “New Universal Login Page” and this defaults to the email address under the “Username or email address”, how do i have it default to the … --- ## [Resend account blocked email](https://community.auth0.com/t/resend-account-blocked-email/87384)
**Author:** [@andres.vettori](https://community.auth0.com/u/andres.vettori)\ **Replies:** 2\ **Last updated:** [July 25, 2022, 3:40pm UTC](https://community.auth0.com/t/resend-account-blocked-email/87384 "2022-07-25T15:40:56Z")
Hi, is there a way to allow an user to ask for auth0 to resend the email generated when the account was blocked? Is there a scenario where this email is resend at any point? If this is not possible, what would be our al… --- ## [Classic universal login customization](https://community.auth0.com/t/classic-universal-login-customization/86390)
**Author:** [@scott.liu](https://community.auth0.com/u/scott.liu)\ **Replies:** 3\ **Last updated:** [July 12, 2022, 2:28pm UTC](https://community.auth0.com/t/classic-universal-login-customization/86390 "2022-07-12T14:28:51Z")
Hi folks, I’m implementing my customized login/signup page with Universal Login Classic Experience. I noticed that there is an available option called prefill which can help me prefill the email in page. My question is:… --- ## [How to change error message in universal login?](https://community.auth0.com/t/how-to-change-error-message-in-universal-login/86142)
**Author:** [@higuzeroggw](https://community.auth0.com/u/higuzeroggw)\ **Replies:** 1\ **Last updated:** [June 29, 2022, 7:18pm UTC](https://community.auth0.com/t/how-to-change-error-message-in-universal-login/86142 "2022-06-29T19:18:20Z")
Which SDK this is regarding: auth0-lock SDK Version: 11 Hi. I want to change error message in login view. For example, If there is email account existed and user try sign-up using same email, we want to show “You alr… --- ## [How to change color of forgot password flow button](https://community.auth0.com/t/how-to-change-color-of-forgot-password-flow-button/85908)
**Author:** [@higuzeroggw](https://community.auth0.com/u/higuzeroggw)\ **Replies:** 2\ **Last updated:** [June 29, 2022, 10:44am UTC](https://community.auth0.com/t/how-to-change-color-of-forgot-password-flow-button/85908 "2022-06-29T10:44:07Z")
Please include the following information in your post: Which SDK this is regarding: auth-lock.js SDK Version: v11 Platform Version: - Code Snippets/Error Messages/Supporting Details/Screenshots: Hi. I want to chan… --- ## [Not able to sign up using email and password for embedded login for Android Mobile SDK](https://community.auth0.com/t/not-able-to-sign-up-using-email-and-password-for-embedded-login-for-android-mobile-sdk/84375)
**Author:** [@ruchidhore93](https://community.auth0.com/u/ruchidhore93)\ **Replies:** 9\ **Last updated:** [June 9, 2022, 5:51am UTC](https://community.auth0.com/t/not-able-to-sign-up-using-email-and-password-for-embedded-login-for-android-mobile-sdk/84375 "2022-06-09T05:51:44Z")
Please include the following information in your post: Which SDK this is regarding: minSdkVersion 21 targetSdkVersion 32 Platform Version: Android Studio Chipmunk | 2021.2.1 Patch 1 Code Snippets/Error Messag… --- ## [New Universal login not showing when customize login page enabled](https://community.auth0.com/t/new-universal-login-not-showing-when-customize-login-page-enabled/84276)
**Author:** [@shahrier16](https://community.auth0.com/u/shahrier16)\ **Replies:** 2\ **Last updated:** [May 31, 2022, 8:38pm UTC](https://community.auth0.com/t/new-universal-login-not-showing-when-customize-login-page-enabled/84276 "2022-05-31T20:38:33Z")
Hello, I am new to auth0 and want to use New universal login. But the I turn on ‘customize login page’ classic universal login apears. I want to use new universal login while customize login page enabled… Can someone p… --- ## [Sign in button grey?](https://community.auth0.com/t/sign-in-button-grey/82402)
**Author:** [@heleneamlo](https://community.auth0.com/u/heleneamlo)\ **Replies:** 17\ **Last updated:** [April 27, 2022, 9:07pm UTC](https://community.auth0.com/t/sign-in-button-grey/82402 "2022-04-27T21:07:29Z")
Hello, i am making my first website with auth0 and i followed the tutorial on the auth0 app page, the (quick start) one. however, when i open my website with nodemon, both the log in and log out button are gray, and i ca… --- ## [Restore access to our US based account](https://community.auth0.com/t/restore-access-to-our-us-based-account/80354)
**Author:** [@jperr](https://community.auth0.com/u/jperr)\ **Replies:** 4\ **Last updated:** [March 22, 2022, 11:14pm UTC](https://community.auth0.com/t/restore-access-to-our-us-based-account/80354 "2022-03-22T23:14:45Z")
We are a US based company in California. We have used Auth0 for years and now all of our clients (mostly who are based in the US) can no longer access our application because we have used off-shore developers in the pa… --- ## [Modify username requirements with auth0 sign up widget](https://community.auth0.com/t/modify-username-requirements-with-auth0-sign-up-widget/79872)
**Author:** [@molly.kelsey](https://community.auth0.com/u/molly.kelsey)\ **Replies:** 5\ **Last updated:** [March 21, 2022, 5:00pm UTC](https://community.auth0.com/t/modify-username-requirements-with-auth0-sign-up-widget/79872 "2022-03-21T17:00:01Z")
Where can I modify the character requirement shown below when signing up using the auth widget? Use 1-30 letters, numbers and the following characters: “\_”, “.”, “+”, “-” The username length can be changed under Authen… --- ## [Issue with lock loginAfterSignup](https://community.auth0.com/t/issue-with-lock-loginaftersignup/79516)
**Author:** [@castellum.tally](https://community.auth0.com/u/castellum.tally)\ **Replies:** 1\ **Last updated:** [March 10, 2022, 5:05pm UTC](https://community.auth0.com/t/issue-with-lock-loginaftersignup/79516 "2022-03-10T17:05:55Z")
Not sure if I missed something; was trying to follow the custom rule documentation to not redirect after signup - Verify Emails using Auth0. This states the variable is called “loginAfterSignup”. Looking at the API gui… --- ## [Lock not hitting lock.on after login](https://community.auth0.com/t/lock-not-hitting-lock-on-after-login/32569)
**Author:** [@ToastMasterson](https://community.auth0.com/u/ToastMasterson)\ **Replies:** 1\ **Last updated:** [February 2, 2022, 4:35pm UTC](https://community.auth0.com/t/lock-not-hitting-lock-on-after-login/32569 "2022-02-02T16:35:59Z")
I’m using the lock widget for logging in, but the lock.on function to getUserInfo is never being hit, so nothing is being stored to localStorage. I feel like I’m simply missing something in the flow. Here is the code I… --- ## [Organizations and Universal Login](https://community.auth0.com/t/organizations-and-universal-login/76953)
**Author:** [@nliapis](https://community.auth0.com/u/nliapis)\ **Replies:** 3\ **Last updated:** [January 27, 2022, 5:49pm UTC](https://community.auth0.com/t/organizations-and-universal-login/76953 "2022-01-27T17:49:26Z")
Hello, I m trying to implement the login/sign up user flow with organizations. Everything was working as expected, I was able to login/signup new users and assign them to organization using the Universal Login. The use… --- ## [Getting application icon](https://community.auth0.com/t/getting-application-icon/75163)
**Author:** [@customautosys](https://community.auth0.com/u/customautosys)\ **Replies:** 4\ **Last updated:** [January 24, 2022, 12:33pm UTC](https://community.auth0.com/t/getting-application-icon/75163 "2022-01-24T12:33:30Z")
Is there a way to get the application icon (as on the application settings page) in lock for the hosted login page? It seems that config.icon always returns the account’s general icon in settings. [Next page](https://community.auth0.com/tag/lock/3.md?match_all_tags=true&page=1&tags%5B%5D=lock)