# \#lock-11

**URL:** https://community.auth0.com/tag/lock-11/1132.md

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## [How do I change the Subtitle when using Lock.js and custom login?](https://community.auth0.com/t/how-do-i-change-the-subtitle-when-using-lock-js-and-custom-login/71184)

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**Author:** [@jgleason](https://community.auth0.com/u/jgleason)\
**Replies:** 1\
**Last updated:** [October 12, 2021, 4:39pm UTC](https://community.auth0.com/t/how-do-i-change-the-subtitle-when-using-lock-js-and-custom-login/71184 "2021-10-12T16:39:23Z")

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I have the following… How do I change the Default App text?

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## [Using Lock - cant customize social connection full text - "sign in with" instead of "sign up with"](https://community.auth0.com/t/using-lock-cant-customize-social-connection-full-text-sign-in-with-instead-of-sign-up-with/58671)

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**Author:** [@jonathanhip](https://community.auth0.com/u/jonathanhip)\
**Replies:** 3\
**Last updated:** [March 2, 2021, 1:02pm UTC](https://community.auth0.com/t/using-lock-cant-customize-social-connection-full-text-sign-in-with-instead-of-sign-up-with/58671 "2021-03-02T13:02:43Z")

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Hello, Im using auth0Lock sdk and want to customize the social connection button text. I know that i can change the displayName property, but it is not enough, because the text i see on the button is “Sign up with \[dis…

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## [Lock additionalSignUp Field icon requirements](https://community.auth0.com/t/lock-additionalsignup-field-icon-requirements/24847)

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**Author:** [@shaheen](https://community.auth0.com/u/shaheen)\
**Replies:** 2\
**Last updated:** [May 7, 2019, 2:37pm UTC](https://community.auth0.com/t/lock-additionalsignup-field-icon-requirements/24847 "2019-05-07T14:37:07Z")

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Are there any recommendations for what the file type and dimensions should be for the icons for additionalSignUpFields for lock with Universal Login.

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## [Additional field icon does not auto scale in lockjs](https://community.auth0.com/t/additional-field-icon-does-not-auto-scale-in-lockjs/23875)

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**Author:** [@hoangtrinh](https://community.auth0.com/u/hoangtrinh)\
**Replies:** 3\
**Last updated:** [April 23, 2019, 9:52am UTC](https://community.auth0.com/t/additional-field-icon-does-not-auto-scale-in-lockjs/23875 "2019-04-23T09:52:34Z")

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Hi I am facing this issue while adding icon in an additional signup field It does not auto scale, and I do not see any options to specify the size of the icon. Is this a bug ? Or what I did is wrong. My icon is a 24…

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## [How to fetch client\_metadata on lock screen?](https://community.auth0.com/t/how-to-fetch-client-metadata-on-lock-screen/23589)

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**Author:** [@jah](https://community.auth0.com/u/jah)\
**Replies:** 3\
**Last updated:** [April 15, 2019, 9:12pm UTC](https://community.auth0.com/t/how-to-fetch-client-metadata-on-lock-screen/23589 "2019-04-15T21:12:32Z")

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I have added few key value pairs in “Application Metadata” (client\_metadata) under advance settings of one of my application. Now I tried to fetch those key value pairs on lock screen but I couldn’t find any way. The @@c…

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## [How to make a web request before auth lock screen initialization?](https://community.auth0.com/t/how-to-make-a-web-request-before-auth-lock-screen-initialization/23588)

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**Author:** [@jah](https://community.auth0.com/u/jah)\
**Replies:** 1\
**Last updated:** [April 9, 2019, 10:31am UTC](https://community.auth0.com/t/how-to-make-a-web-request-before-auth-lock-screen-initialization/23588 "2019-04-09T10:31:22Z")

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I want to make a web request (an ajax request) before the initialization of lock screen. Means I want to fetch some data from some remote source before the initialization of lock screen. So does auth0 provides any metho…

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## [Logo doesn't show properly on iOS Auth0 Login page](https://community.auth0.com/t/logo-doesnt-show-properly-on-ios-auth0-login-page/22774)

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**Author:** [@ketan](https://community.auth0.com/u/ketan)\
**Replies:** 2\
**Last updated:** [March 19, 2019, 9:38am UTC](https://community.auth0.com/t/logo-doesnt-show-properly-on-ios-auth0-login-page/22774 "2019-03-19T09:38:09Z")

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We are using logo image of 108x58 size for logo on iOS auth0 login page. But it doesn’t work properly on all devices. iphone 8 plus & iphone se it gets stretched & doesntt show properly.

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## [Unable to use a username in a database connection if the first is email only](https://community.auth0.com/t/unable-to-use-a-username-in-a-database-connection-if-the-first-is-email-only/22882)

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**Author:** [@christian.rondeau](https://community.auth0.com/u/christian.rondeau)\
**Replies:** 2\
**Last updated:** [March 21, 2019, 1:13pm UTC](https://community.auth0.com/t/unable-to-use-a-username-in-a-database-connection-if-the-first-is-email-only/22882 "2019-03-21T13:13:57Z")

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We were using Auth0 lock successfully for a long time using email and password (no username). We are now in the process of converting an old system that has usernames and passwords only. I created a new database connecti…

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## [Hide Shadows in Lock UI](https://community.auth0.com/t/hide-shadows-in-lock-ui/22793)

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**Author:** [@lucas.prado](https://community.auth0.com/u/lucas.prado)\
**Replies:** 2\
**Last updated:** [March 19, 2019, 9:14am UTC](https://community.auth0.com/t/hide-shadows-in-lock-ui/22793 "2019-03-19T09:14:09Z")

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Is there a way to hide the giantic shadows on Lock UI 11? It is super ugly on my background color. Thanks, Lucas

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## [Prevent logging in every 2 hours](https://community.auth0.com/t/prevent-logging-in-every-2-hours/18892)

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**Author:** [@3bfred](https://community.auth0.com/u/3bfred)\
**Replies:** 11\
**Last updated:** [January 13, 2019, 1:16pm UTC](https://community.auth0.com/t/prevent-logging-in-every-2-hours/18892 "2019-01-13T13:16:59Z")

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I have read many articles about this and remain confused. I am using Vue/Nuxt/SPA and Lock 11. Is there a definitive article on how to refresh tokens without forcing the user to login in every 2 hours? There is so much …

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## [Adding options to custom Hosted Lock page errors](https://community.auth0.com/t/adding-options-to-custom-hosted-lock-page-errors/18528)

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**Author:** [@mbghone](https://community.auth0.com/u/mbghone)\
**Replies:** 5\
**Last updated:** [December 6, 2018, 1:34pm UTC](https://community.auth0.com/t/adding-options-to-custom-hosted-lock-page-errors/18528 "2018-12-06T13:34:20Z")

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In the “Lock” hosted page. After adding an option (any option). Copy and pasted. Logging in fails and when I F12 this is what I get. Newby here, but a simple adding of an option seems straight forward. Thank you. …

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## [User profile picture and name appears when resetting password for name@domain.com](https://community.auth0.com/t/user-profile-picture-and-name-appears-when-resetting-password-for-name-domain-com/17525)

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**Author:** [@martin.pain](https://community.auth0.com/u/martin.pain)\
**Replies:** 1\
**Last updated:** [November 2, 2018, 3:13pm UTC](https://community.auth0.com/t/user-profile-picture-and-name-appears-when-resetting-password-for-name-domain-com/17525 "2018-11-02T15:13:12Z")

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We use a customised hosted login page for our login and password reset. While taking some screenshots for a user guide for our web app, we entered “name@domain.com” in the form where the user enters their email address …

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## [What changes do I need to make to an Ionic 1 app to use Lock 11?](https://community.auth0.com/t/what-changes-do-i-need-to-make-to-an-ionic-1-app-to-use-lock-11/12608)

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**Author:** [@andyi](https://community.auth0.com/u/andyi)\
**Replies:** 1\
**Last updated:** [December 19, 2018, 11:54am UTC](https://community.auth0.com/t/what-changes-do-i-need-to-make-to-an-ionic-1-app-to-use-lock-11/12608 "2018-12-19T11:54:29Z")

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Hi, I have a Ionic 1 app currently running Lock 10. I’ve seen all this stuff about endpoints being deprecated July 14th. From what I can see, the login will continue to work with Lock 10 - just the ssodata and userinf…

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## [I18n - Send Lock Widget Language Setting to User Metadata](https://community.auth0.com/t/i18n-send-lock-widget-language-setting-to-user-metadata/12412)

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**Author:** [@ixmatthew](https://community.auth0.com/u/ixmatthew)\
**Replies:** 1\
**Last updated:** [January 3, 2019, 5:38pm UTC](https://community.auth0.com/t/i18n-send-lock-widget-language-setting-to-user-metadata/12412 "2019-01-03T17:38:05Z")

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Hi, we are using Lock widget v11. There’s a language configuration: Lock Internationalization - Auth0 Docs. If we change the language based on the user’s device / browser settings, how does the language setting get sen…

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## [Closing the browser does not result in user being logged out](https://community.auth0.com/t/closing-the-browser-does-not-result-in-user-being-logged-out/11165)

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**Author:** [@eric3](https://community.auth0.com/u/eric3)\
**Replies:** 1\
**Last updated:** [December 18, 2018, 5:44pm UTC](https://community.auth0.com/t/closing-the-browser-does-not-result-in-user-being-logged-out/11165 "2018-12-18T17:44:00Z")

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I’m not sure if this is related to rememberLastLogin or not (if so, then setting it to false does not produce the desired results). I’m assuming that a remembered login state is managed through a cookie? If so, can that …

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## [Can't use SAML for SSO when upgrade to Lock 11](https://community.auth0.com/t/cant-use-saml-for-sso-when-upgrade-to-lock-11/9555)

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**Author:** [@it4](https://community.auth0.com/u/it4)\
**Replies:** 1\
**Last updated:** [February 21, 2018, 3:36pm UTC](https://community.auth0.com/t/cant-use-saml-for-sso-when-upgrade-to-lock-11/9555 "2018-02-21T15:36:17Z")

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I set up an SAML addon in a client and use it for my sso. It work ok in Lock 10, when I use embedded Lock in my application. But when I migrate to Lock 11 the SSO failed. I read the document and it seem like the issue wa…

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## [Auth0 Lock v11 Seems to log in automatically](https://community.auth0.com/t/auth0-lock-v11-seems-to-log-in-automatically/9526)

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**Author:** [@aalderman](https://community.auth0.com/u/aalderman)\
**Replies:** 1\
**Last updated:** [February 19, 2018, 11:12pm UTC](https://community.auth0.com/t/auth0-lock-v11-seems-to-log-in-automatically/9526 "2018-02-19T23:12:40Z")

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We upgraded to Lock 11 yesterday. Now we have a problem. We have a rule written to check for expired passwords. When we load a page with Auth0 Lock into the browser, that rule immediately fires, even before the user ha…

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## [Delete Auth0 cookie on signout](https://community.auth0.com/t/delete-auth0-cookie-on-signout/9291)

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**Author:** [@abdul.atta](https://community.auth0.com/u/abdul.atta)\
**Replies:** 1\
**Last updated:** [December 14, 2018, 6:07pm UTC](https://community.auth0.com/t/delete-auth0-cookie-on-signout/9291 "2018-12-14T18:07:38Z")

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Just upgraded our Applications to use Auth 9 and Lock 11. We were having some browser issues with third party cookies so we also added a fallback page as needed. On the Safari browser, when I log in, log out and then tr…
