# \#issue

**URL:** https://community.auth0.com/tag/issue/575.md

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## [\[Issue\]](https://community.auth0.com/t/issue/201888)

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**Author:** [@oliviamazzotta47](https://community.auth0.com/u/oliviamazzotta47)\
**Replies:** 1\
**Last updated:** [August 31, 2026, 6:54pm UTC](https://community.auth0.com/t/issue/201888 "2026-08-31T18:54:55Z")

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Passkey on playground won’t work.

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## [\[Issue\] Non-specific error message when pasting JWK](https://community.auth0.com/t/issue-non-specific-error-message-when-pasting-jwk/200703)

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**Author:** [@hunter.kirkland](https://community.auth0.com/u/hunter.kirkland)\
**Replies:** 2\
**Last updated:** [July 8, 2026, 7:41pm UTC](https://community.auth0.com/t/issue-non-specific-error-message-when-pasting-jwk/200703 "2026-07-08T19:41:46Z")

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“Data provided to the operation does not meet requirements.” Using the below key, I get the above error message. Severely unhelpful: too vague. JWT text: {"kty":"RSA","e":"AQAB","use":"sig","kid":"FHIRKey","alg":"RS38…

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## [No answer after the paste of token](https://community.auth0.com/t/no-answer-after-the-paste-of-token/199924)

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**Author:** [@RaissaMatosDev](https://community.auth0.com/u/RaissaMatosDev)\
**Replies:** 1\
**Last updated:** [May 29, 2026, 8:41pm UTC](https://community.auth0.com/t/no-answer-after-the-paste-of-token/199924 "2026-05-29T20:41:18Z")

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the program is on error and dont working correctly when i paste my token. It just give me a exception!

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## [\[Issue\] Create the passkey credential](https://community.auth0.com/t/issue-create-the-passkey-credential/193108)

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**Author:** [@apirvane](https://community.auth0.com/u/apirvane)\
**Replies:** 1\
**Last updated:** [October 31, 2025, 7:59pm UTC](https://community.auth0.com/t/issue-create-the-passkey-credential/193108 "2025-10-31T19:59:03Z")

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Hello, I’m writing to you about this phrasing from the “Create the passkey credential” from the Demo: “The Relying Party calls the navigator.credentials.create() method from the WebAuthn API in the Client with the regis…

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## [\[Issue\] Unable to select JWK under JWT SIGNATURE VALIDATION](https://community.auth0.com/t/issue-unable-to-select-jwk-under-jwt-signature-validation/189978)

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**Author:** [@Dahventura](https://community.auth0.com/u/Dahventura)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 7:43pm UTC](https://community.auth0.com/t/issue-unable-to-select-jwk-under-jwt-signature-validation/189978 "2025-07-31T19:43:06Z")

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When attempting to validate a JWT, I receive the following error when selecting the JWK public key format from the dropdown menu. Uncaught TypeError: can't access property "some", e.options is undefined

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## [\[Issue\] Uncaught TypeError: Cannot read properties of undefined (reading 'some')](https://community.auth0.com/t/issue-uncaught-typeerror-cannot-read-properties-of-undefined-reading-some/189934)

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**Author:** [@javier-mino\_globant](https://community.auth0.com/u/javier-mino_globant)\
**Replies:** 1\
**Last updated:** [July 30, 2025, 6:20pm UTC](https://community.auth0.com/t/issue-uncaught-typeerror-cannot-read-properties-of-undefined-reading-some/189934 "2025-07-30T18:20:50Z")

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Generate Example not working Steps: Click on “Generate example” Click on “Select a signing algorithm” Select any algorithm Expected: An example is created with the selected algorithm Actual: “Select a signing al…

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## [\[Issue\] debugger is not working](https://community.auth0.com/t/issue-debugger-is-not-working/188652)

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**Author:** [@venefax](https://community.auth0.com/u/venefax)\
**Replies:** 1\
**Last updated:** [July 31, 2025, 7:48pm UTC](https://community.auth0.com/t/issue-debugger-is-not-working/188652 "2025-07-31T19:48:26Z")

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I past this valid Stir Shaken Token and it says it’s incomplete, but it’s not. eyJhbGciOiJFUzI1NiIsInBwdCI6InNoYWtlbiIsInR5cCI6InBhc3Nwb3J0IiwieDV1IjoiaHR0cHM6Ly94Zm9uZS51cy9qYXBjem9yLzUifQ.eyJhdHRlc3QiOiJCIiwiZG VzdCI…

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## [MFA enrollment does not work](https://community.auth0.com/t/mfa-enrollment-does-not-work/92482)

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**Author:** [@justas.eim](https://community.auth0.com/u/justas.eim)\
**Replies:** 1\
**Last updated:** [October 17, 2022, 5:25am UTC](https://community.auth0.com/t/mfa-enrollment-does-not-work/92482 "2022-10-17T05:25:27Z")

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Hi, I would really appreciate some help around mfa. I’ve enabled MFA for specific users by using rule based on this rule: How To Enable MFA For A Subset of Users Then I tried to enable MFA for multiple users and all …

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## [No support on issue](https://community.auth0.com/t/no-support-on-issue/87568)

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**Author:** [@anshu.malini](https://community.auth0.com/u/anshu.malini)\
**Replies:** 3\
**Last updated:** [July 28, 2022, 7:13am UTC](https://community.auth0.com/t/no-support-on-issue/87568 "2022-07-28T07:13:38Z")

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Hi, I am facing issue regarding refresh token is not refreshing. Needed support but the auth0 support team is not responding even after a follow-up. It is really affecting our work Anshu

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## ["Request to Webtask exceeded allowed execution time" on the production environment](https://community.auth0.com/t/request-to-webtask-exceeded-allowed-execution-time-on-the-production-environment/87180)

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**Author:** [@mykc](https://community.auth0.com/u/mykc)\
**Replies:** 1\
**Last updated:** [July 20, 2022, 4:21pm UTC](https://community.auth0.com/t/request-to-webtask-exceeded-allowed-execution-time-on-the-production-environment/87180 "2022-07-20T16:21:31Z")

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Issue: One time got an error Request to Webtask exceeded the allowed execution time. Description: We got this error one time in the production environment. We can not debug and turn off rules. Make it possible to und…

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## [Deleted tenant without removing custom domain first, cant use custom domain](https://community.auth0.com/t/deleted-tenant-without-removing-custom-domain-first-cant-use-custom-domain/38480)

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**Author:** [@ink](https://community.auth0.com/u/ink)\
**Replies:** 5\
**Last updated:** [February 26, 2020, 1:44pm UTC](https://community.auth0.com/t/deleted-tenant-without-removing-custom-domain-first-cant-use-custom-domain/38480 "2020-02-26T13:44:46Z")

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I deleted a tenant without removing the custom domain first. I need to use the same custom domain on a new tenant. I pressed the test custom domain button and it all looks good, except the custom domain is still using …

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## [React Rails Auto0 - Heroku Deployment issue (call back route)](https://community.auth0.com/t/react-rails-auto0-heroku-deployment-issue-call-back-route/9633)

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**Author:** [@babylee2002](https://community.auth0.com/u/babylee2002)\
**Replies:** 1\
**Last updated:** [December 17, 2018, 4:53pm UTC](https://community.auth0.com/t/react-rails-auto0-heroku-deployment-issue-call-back-route/9633 "2018-12-17T16:53:08Z")

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So, everything works perfect with my local host but I have an issue to go past /callback route. See the app below with the issue https://o-lingo.herokuapp.com The authentication with Auth0 for this app is set up with …

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## [Error when listing the users in dashboard](https://community.auth0.com/t/error-when-listing-the-users-in-dashboard/8139)

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**Author:** [@communications](https://community.auth0.com/u/communications)\
**Replies:** 7\
**Last updated:** [October 31, 2017, 3:41am UTC](https://community.auth0.com/t/error-when-listing-the-users-in-dashboard/8139 "2017-10-31T03:41:13Z")

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Hi Guys, Recently I’m getting this odd issue in my auth0 account where I got There was an error. Please try again. when I clicking User section. Is there something I can do to fix this issue? Is this issue is related …

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## [Issues logging in using custom login and MFA on Firefox](https://community.auth0.com/t/issues-logging-in-using-custom-login-and-mfa-on-firefox/8320)

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**Author:** [@cbrawley](https://community.auth0.com/u/cbrawley)\
**Replies:** 1\
**Last updated:** [October 26, 2017, 5:28pm UTC](https://community.auth0.com/t/issues-logging-in-using-custom-login-and-mfa-on-firefox/8320 "2017-10-26T17:28:34Z")

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I have an issue where all browsers but Firefox work fine. I have a custom login page that takes a username and password and sends them off to Auth0 using the ‘loginWithCredentials()’ function. Once the credentials are ve…

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## [WordPress frontend user reset password issue](https://community.auth0.com/t/wordpress-frontend-user-reset-password-issue/8548)

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**Author:** [@odionpaulokoduwa](https://community.auth0.com/u/odionpaulokoduwa)\
**Replies:** 0\
**Last updated:** [October 22, 2017, 10:50pm UTC](https://community.auth0.com/t/wordpress-frontend-user-reset-password-issue/8548 "2017-10-22T22:50:00Z")

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My users get error page after clicking on the password reset email sent to them. Am creating the site with WordPress. What do I do

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## [Auth Servers Down or BUG?](https://community.auth0.com/t/auth-servers-down-or-bug/6864)

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**Author:** [@tima](https://community.auth0.com/u/tima)\
**Replies:** 2\
**Last updated:** [June 2, 2017, 4:21am UTC](https://community.auth0.com/t/auth-servers-down-or-bug/6864 "2017-06-02T04:21:17Z")

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Hello! Username-Password sign up returns “WE’RE SORRY, SOMETHING WENT WRONG WHEN ATTEMPTING TO SIGN UP.” Can’t use auth0 db nor my custom db. Even the live example on the main page auth0.com doesn’t work. Please, not…
