# \#invoice-emails **URL:** https://community.auth0.com/tag/invoice-emails/2101.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [I can't find my invoices](https://community.auth0.com/t/i-cant-find-my-invoices/195205)
**Author:** [@diego.medeiros](https://community.auth0.com/u/diego.medeiros)\ **Replies:** 4\ **Last updated:** [December 8, 2025, 4:28pm UTC](https://community.auth0.com/t/i-cant-find-my-invoices/195205 "2025-12-08T16:28:33Z")
I need get my invoices urgent! Payment & Billing page not found on auth0 website. --- ## [Access to historical invoices for closed tenant](https://community.auth0.com/t/access-to-historical-invoices-for-closed-tenant/195147)
**Author:** [@ola.sambergs](https://community.auth0.com/u/ola.sambergs)\ **Replies:** 3\ **Last updated:** [December 5, 2025, 10:49am UTC](https://community.auth0.com/t/access-to-historical-invoices-for-closed-tenant/195147 "2025-12-05T10:49:44Z")
Hello, we used to be on a paid plan for a tenant, which we subsequently deleted. How can we access old invoice copies from 2024 related to this Tenant? It’s no longer possible via the dashboard. The only tenant we have … --- ## [Payment & Billing Option](https://community.auth0.com/t/payment-billing-option/195202)
**Author:** [@diego.medeiros](https://community.auth0.com/u/diego.medeiros)\ **Replies:** 7\ **Last updated:** [December 4, 2025, 6:55pm UTC](https://community.auth0.com/t/payment-billing-option/195202 "2025-12-04T18:55:07Z")
I can’t find the option Payment & Billing on auth0 website. On another moment this option was visible. What happen? --- ## [Unable to find account bill is coming from](https://community.auth0.com/t/unable-to-find-account-bill-is-coming-from/194903)
**Author:** [@pherris](https://community.auth0.com/u/pherris)\ **Replies:** 1\ **Last updated:** [November 25, 2025, 8:48pm UTC](https://community.auth0.com/t/unable-to-find-account-bill-is-coming-from/194903 "2025-11-25T20:48:50Z")
There is an account that generates a monthly bill but I cannot log into. I attempted to reset the password of the email address in the Bill To section of my invoice but it seems that no account exists with that email ad… --- ## [About Change of Plan](https://community.auth0.com/t/about-change-of-plan/189835)
**Author:** [@watanabe.fumina](https://community.auth0.com/u/watanabe.fumina)\ **Replies:** 1\ **Last updated:** [July 29, 2025, 2:27pm UTC](https://community.auth0.com/t/about-change-of-plan/189835 "2025-07-29T14:27:23Z")
I had originally signed up for the BtoC 35USD plan, but this month it was automatically changed to the BtoB 150USD plan. There was no prior notification of the plan change. Please let me know the reason for this. --- ## [I need an invoice](https://community.auth0.com/t/i-need-an-invoice/183036)
**Author:** [@steve.haigh](https://community.auth0.com/u/steve.haigh)\ **Replies:** 3\ **Last updated:** [February 28, 2025, 2:29pm UTC](https://community.auth0.com/t/i-need-an-invoice/183036 "2025-02-28T14:29:44Z")
I need an invoice for a payment made. I can’t access the invoices as we have deleted the tenants. Can I get the invoice sent to my email? --- ## [How can I get the invoice](https://community.auth0.com/t/how-can-i-get-the-invoice/138406)
**Author:** [@hlin](https://community.auth0.com/u/hlin)\ **Replies:** 1\ **Last updated:** [July 8, 2024, 9:48pm UTC](https://community.auth0.com/t/how-can-i-get-the-invoice/138406 "2024-07-08T21:48:09Z")
we have subscribe “PROFESSIONAL” plan and got charged, however at the setting → payment&billing → Payment History, we could not find any records. Please advise. --- ## [URGENT: Don't see payment history](https://community.auth0.com/t/urgent-dont-see-payment-history/131492)
**Author:** [@Valeria](https://community.auth0.com/u/Valeria)\ **Replies:** 1\ **Last updated:** [April 8, 2024, 10:02pm UTC](https://community.auth0.com/t/urgent-dont-see-payment-history/131492 "2024-04-08T22:02:25Z")
There’ve been no emails with invoices since I started to use Auth0. Invoices have disappeared unexpectedly from UI since March - no payments history. Nobody answers at support, though I have a subscription. I need to … --- ## [Invoice/Receipt/Bill Auth0 Teams](https://community.auth0.com/t/invoice-receipt-bill-auth0-teams/124378)
**Author:** [@noah.mpi](https://community.auth0.com/u/noah.mpi)\ **Replies:** 1\ **Last updated:** [January 12, 2024, 7:19pm UTC](https://community.auth0.com/t/invoice-receipt-bill-auth0-teams/124378 "2024-01-12T19:19:00Z")
Hello, my company did a self-service subscription last year and selected yearly payment. Somehow we didn’t receive some proof of payment. I know that there should be a tab with “payment history”, but I just can’t find … --- ## [Cancel Auth0 Membership for inaccessible account/tenant](https://community.auth0.com/t/cancel-auth0-membership-for-inaccessible-account-tenant/123951)
**Author:** [@joey.j.zhu](https://community.auth0.com/u/joey.j.zhu)\ **Replies:** 1\ **Last updated:** [January 2, 2024, 9:12pm UTC](https://community.auth0.com/t/cancel-auth0-membership-for-inaccessible-account-tenant/123951 "2024-01-02T21:12:20Z")
Hi, would it be possible to cancel the paid plan for tenant dev-yeo2xwcu8cu3pyes? I have received monthly invoices/receipts from an Auth0/Okta plan for tenant dev-yeo2xwcu8cu3pyes, billed under a credit card that ends wi… --- ## [No company details on the invoice](https://community.auth0.com/t/no-company-details-on-the-invoice/121708)
**Author:** [@EngineeringNextbike](https://community.auth0.com/u/EngineeringNextbike)\ **Replies:** 3\ **Last updated:** [November 29, 2023, 12:29am UTC](https://community.auth0.com/t/no-company-details-on-the-invoice/121708 "2023-11-29T00:29:19Z")
Hey, I purchased a one-year subscription of essential today. Despite the added company data (Company from Poland), the automatically generated invoice to email does not contain this data. On the other hand, the invoic… --- ## [Regarding the change in Japan's public invoice rules](https://community.auth0.com/t/regarding-the-change-in-japans-public-invoice-rules/115771)
**Author:** [@SKak](https://community.auth0.com/u/SKak)\ **Replies:** 6\ **Last updated:** [September 20, 2023, 1:14pm UTC](https://community.auth0.com/t/regarding-the-change-in-japans-public-invoice-rules/115771 "2023-09-20T13:14:06Z")
In Japan, new rules will be added to the tax system starting in October. The qualified invoice-based method (the invoice system). When I contacted the Okta/Auth0 email consultation desk about how auth0 subscription-bil… --- ## [Is Google authentication supported in the free plan?](https://community.auth0.com/t/is-google-authentication-supported-in-the-free-plan/110128)
**Author:** [@TechTen](https://community.auth0.com/u/TechTen)\ **Replies:** 1\ **Last updated:** [June 28, 2023, 7:23am UTC](https://community.auth0.com/t/is-google-authentication-supported-in-the-free-plan/110128 "2023-06-28T07:23:28Z")
Just noticed that social connections is not listed in the free plan and is part of the free trial. Does that mean that once the trial is over users won’t be able to sign in with Google or Github? My app is only using Goo… --- ## [Our subscription became free and the SSO setting is broken](https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471)
**Author:** [@supportal-ops](https://community.auth0.com/u/supportal-ops)\ **Replies:** 1\ **Last updated:** [June 5, 2023, 8:37am UTC](https://community.auth0.com/t/our-subscription-became-free-and-the-sso-setting-is-broken/108471 "2023-06-05T08:37:02Z")
Our subscription is free (billing issue?) and the SSO setting is no longer works and users are failing to log in to the linked application (Highspot). How can I get help from the CS of my company? (INFINIDAT) --- ## [Can't access invoices](https://community.auth0.com/t/cant-access-invoices/95326)
**Author:** [@bernard.oflynn](https://community.auth0.com/u/bernard.oflynn)\ **Replies:** 1\ **Last updated:** [November 30, 2022, 12:12pm UTC](https://community.auth0.com/t/cant-access-invoices/95326 "2022-11-30T12:12:59Z")
Hi I can’t access invoices and they were never sent to us. They were for a paid account which we have now shut down. However our auditors are asking for a copy of the invoices. How do I get them please? The support.au…