# \#guardian

**URL:** https://community.auth0.com/tag/guardian/56.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Custom MFA Flow: Auth0 Universal Login Still Shows Built-in MFA Prompt After Enrollment](https://community.auth0.com/t/custom-mfa-flow-auth0-universal-login-still-shows-built-in-mfa-prompt-after-enrollment/195210)

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**Author:** [@kolawole](https://community.auth0.com/u/kolawole)\
**Replies:** 2\
**Last updated:** [December 11, 2025, 4:32pm UTC](https://community.auth0.com/t/custom-mfa-flow-auth0-universal-login-still-shows-built-in-mfa-prompt-after-enrollment/195210 "2025-12-11T16:32:24Z")

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Hello Auth0 Support Team, We are implementing a custom MFA flow in our application using the Auth0 MFA API (SMS factor). The goal is to use our own UI for both MFA enrollment and MFA verification, while still using Univ…

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## [A0deploy on production tenant not exporting configuration](https://community.auth0.com/t/a0deploy-on-production-tenant-not-exporting-configuration/186664)

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**Author:** [@gcarter](https://community.auth0.com/u/gcarter)\
**Replies:** 3\
**Last updated:** [May 14, 2025, 4:29pm UTC](https://community.auth0.com/t/a0deploy-on-production-tenant-not-exporting-configuration/186664 "2025-05-14T16:29:23Z")

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Hi, I am trying to export my tenants configuration using the a0deploy tool I have set this up on our development tenant and it works perfectly but on our production tenant I keep getting the following error and I can’t …

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## [Push notifications localization](https://community.auth0.com/t/push-notifications-localization/92218)

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**Author:** [@sahanK](https://community.auth0.com/u/sahanK)\
**Replies:** 2\
**Last updated:** [January 8, 2025, 2:48pm UTC](https://community.auth0.com/t/push-notifications-localization/92218 "2025-01-08T14:48:42Z")

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We are building a custom iOS application using Guardian.swift SDK that can deliver push notifications to users. In our use case, we support multiple languages on the application but the problem is every time a user tries…

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## [How to allow user to enroll MFA any time inside an application](https://community.auth0.com/t/how-to-allow-user-to-enroll-mfa-any-time-inside-an-application/165517)

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**Author:** [@jai1](https://community.auth0.com/u/jai1)\
**Replies:** 6\
**Last updated:** [January 6, 2025, 3:38am UTC](https://community.auth0.com/t/how-to-allow-user-to-enroll-mfa-any-time-inside-an-application/165517 "2025-01-06T03:38:34Z")

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Hi, we are migrating MFA to Auth0. In our current application, we have a menu option which allow user to enroll MFA any time while they are in the application. But it doesn’t seem Auth0 provide a way to do it. we have …

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## [Caching Access Token in Send Phone Message Action](https://community.auth0.com/t/caching-access-token-in-send-phone-message-action/116377)

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**Author:** [@spoudel](https://community.auth0.com/u/spoudel)\
**Replies:** 3\
**Last updated:** [September 16, 2023, 12:34am UTC](https://community.auth0.com/t/caching-access-token-in-send-phone-message-action/116377 "2023-09-16T00:34:51Z")

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How can I cache an Access Token in Send Phone Message action? If it is not possible, can I cache it in Machine to Machine action?

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## [OTP -\> managmentAPI-\> Base32 Secret validator error](https://community.auth0.com/t/otp-managmentapi-base32-secret-validator-error/108311)

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**Author:** [@damikun](https://community.auth0.com/u/damikun)\
**Replies:** 4\
**Last updated:** [June 2, 2023, 8:20am UTC](https://community.auth0.com/t/otp-managmentapi-base32-secret-validator-error/108311 "2023-06-02T08:20:43Z")

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I’m having issues with OTP self setup using Managment API getting error for secret validation… What’s the requirements from Auth0 side for secret passed in request? I create and pass valid Base32 secret and sometimes i …

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## [Enrolment fails in android guardian sdk sample app](https://community.auth0.com/t/enrolment-fails-in-android-guardian-sdk-sample-app/85933)

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**Author:** [@tharindu](https://community.auth0.com/u/tharindu)\
**Replies:** 2\
**Last updated:** [July 28, 2022, 1:27pm UTC](https://community.auth0.com/t/enrolment-fails-in-android-guardian-sdk-sample-app/85933 "2022-07-28T13:27:26Z")

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Please include the following information in your post: Which SDK this is regarding: auth0 guardian android sdk SDK Version: 0.6.0 Platform Version: android Code Snippets/Error Messages/Supporting Details/Screenshots: I…

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## [TypeScript: unable to call createGuardianEnrollmentTicket](https://community.auth0.com/t/typescript-unable-to-call-createguardianenrollmentticket/83392)

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**Author:** [@akberiqbal](https://community.auth0.com/u/akberiqbal)\
**Replies:** 4\
**Last updated:** [May 24, 2022, 9:52am UTC](https://community.auth0.com/t/typescript-unable-to-call-createguardianenrollmentticket/83392 "2022-05-24T09:52:47Z")

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ref: ManagementClient - Documentation using TypeScript unable to use function ’ createGuardianEnrollmentTicket’ as per the documentation here also checked here but it is not available Can we use SDK for management A…

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## [createGuardianEnrollmentTicket results in undefined](https://community.auth0.com/t/createguardianenrollmentticket-results-in-undefined/80382)

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**Author:** [@akberiqbal](https://community.auth0.com/u/akberiqbal)\
**Replies:** 3\
**Last updated:** [March 30, 2022, 1:10pm UTC](https://community.auth0.com/t/createguardianenrollmentticket-results-in-undefined/80382 "2022-03-30T13:10:34Z")

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I want to trigger MFA enrollment email programmatically. working able to do it using the API not working: unable to do it using Auth0 package as per ManagementClient - Documentation Please note that the issue is with c…

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## [Format masked characters in phone number](https://community.auth0.com/t/format-masked-characters-in-phone-number/76424)

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**Author:** [@gagan.yadav](https://community.auth0.com/u/gagan.yadav)\
**Replies:** 2\
**Last updated:** [January 15, 2022, 6:04am UTC](https://community.auth0.com/t/format-masked-characters-in-phone-number/76424 "2022-01-15T06:04:51Z")

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Hi, I have customized my MFA login page and by following MFA theme language I have also customized the success message in case of sms sent like following: successMessages: { smsSent: 'Enter the 6-digit verification cod…

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## [Guardian Hosted Page Logo Customisation by Subdomain](https://community.auth0.com/t/guardian-hosted-page-logo-customisation-by-subdomain/20461)

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**Author:** [@james.cullen](https://community.auth0.com/u/james.cullen)\
**Replies:** 6\
**Last updated:** [October 21, 2020, 5:46pm UTC](https://community.auth0.com/t/guardian-hosted-page-logo-customisation-by-subdomain/20461 "2020-10-21T17:46:27Z")

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Hi, I’m a bit unclear on this. Is it possible to determine the origin of a login request so the logo on the Guardian hosted page can be customised based on the subdomain? Eg. whitelabel1.mycompany.com will have its own…

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## [Guardian MFA No Notifications on Samsung](https://community.auth0.com/t/guardian-mfa-no-notifications-on-samsung/50181)

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**Author:** [@jola](https://community.auth0.com/u/jola)\
**Replies:** 6\
**Last updated:** [September 24, 2020, 3:02pm UTC](https://community.auth0.com/t/guardian-mfa-no-notifications-on-samsung/50181 "2020-09-24T15:02:55Z")

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Hi, Since about last week, I’ve no longer been getting the MFA notifications from guardian when logging into manage.auth0.com on my Samsung S10. I was asking around the office, and two colleauges have the same issue, a…

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## [Get another barcode for Guardian MFA](https://community.auth0.com/t/get-another-barcode-for-guardian-mfa/21098)

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**Author:** [@neilkb](https://community.auth0.com/u/neilkb)\
**Replies:** 4\
**Last updated:** [February 12, 2019, 4:49pm UTC](https://community.auth0.com/t/get-another-barcode-for-guardian-mfa/21098 "2019-02-12T16:49:10Z")

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So this is the most frustrating thing I’ve come across with my account. I got a new phone and the Guardian app is requiring me to scan a barcode to authenticate to my account as it’s got MFA configured. EVERYTHING I try …

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## [Guardian MFA, Custom domains and blocking 3. party cookies](https://community.auth0.com/t/guardian-mfa-custom-domains-and-blocking-3-party-cookies/16349)

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**Author:** [@Thornton](https://community.auth0.com/u/Thornton)\
**Replies:** 1\
**Last updated:** [January 14, 2019, 6:47pm UTC](https://community.auth0.com/t/guardian-mfa-custom-domains-and-blocking-3-party-cookies/16349 "2019-01-14T18:47:48Z")

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Maybe its me who can’t find the documentation or the setting, but i can’t get Guardian MFA,custom domains and blocking 3 party cookies to work. Blocking 3. party cookies is required - we can’t ask our users to allow 3. …

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## [On Guardian hosted page , how can i print {{userData}} object](https://community.auth0.com/t/on-guardian-hosted-page-how-can-i-print-userdata-object/16261)

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**Author:** [@npatel](https://community.auth0.com/u/npatel)\
**Replies:** 5\
**Last updated:** [November 13, 2018, 11:52am UTC](https://community.auth0.com/t/on-guardian-hosted-page-how-can-i-print-userdata-object/16261 "2018-11-13T11:52:03Z")

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Hi, I am on guardian hosted page and I can see we get {{ userData.tenant }} and I can also get {{ userData.email }} . But I want to see all values that this {{ userData}} has. I tried {{ userData | json }} but it d…

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## [Access "extraParams" in the Guardian Multifactor HLP](https://community.auth0.com/t/access-extraparams-in-the-guardian-multifactor-hlp/17772)

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**Author:** [@alex7](https://community.auth0.com/u/alex7)\
**Replies:** 3\
**Last updated:** [November 13, 2018, 11:16am UTC](https://community.auth0.com/t/access-extraparams-in-the-guardian-multifactor-hlp/17772 "2018-11-13T11:16:01Z")

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Is it possible to access the query params that were passed to the login page when on the Guardian Multifactor hosted login page (HLP)? When on the initial login page these are in the query parameters and are parsed to e…

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## [Recovery Gurdian app code](https://community.auth0.com/t/recovery-gurdian-app-code/16567)

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**Author:** [@team1](https://community.auth0.com/u/team1)\
**Replies:** 1\
**Last updated:** [October 26, 2018, 7:32am UTC](https://community.auth0.com/t/recovery-gurdian-app-code/16567 "2018-10-26T07:32:36Z")

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Hi, I have lost my guardian app code can I get this reset tfrom the auth0 dashboard?

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## [Ability to set default country for Guardian?](https://community.auth0.com/t/ability-to-set-default-country-for-guardian/12297)

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**Author:** [@tech\_pre](https://community.auth0.com/u/tech_pre)\
**Replies:** 1\
**Last updated:** [December 26, 2018, 9:17pm UTC](https://community.auth0.com/t/ability-to-set-default-country-for-guardian/12297 "2018-12-26T21:17:45Z")

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Hi, We are having pretty big issues when enrolling new users on Guardian MFA. They often overlook the country selection when entering their phone numbers (we are not based in the US), which as default is +1. Is there A…

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## [Error: \*MFA Error: The user does not support the requested challenge type (OTP). Supported type: oob.\*](https://community.auth0.com/t/error-mfa-error-the-user-does-not-support-the-requested-challenge-type-otp-supported-type-oob/9579)

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**Author:** [@luke](https://community.auth0.com/u/luke)\
**Replies:** 1\
**Last updated:** [December 17, 2018, 3:47pm UTC](https://community.auth0.com/t/error-mfa-error-the-user-does-not-support-the-requested-challenge-type-otp-supported-type-oob/9579 "2018-12-17T15:47:06Z")

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I am trying to have an alternate MFA with guardian if SMS isn’t working for the user. I would like to use OTP by email if the user can’t validate with the oob code sent by SMS. However, when I submit the OTP code sent b…

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## [Selecting Remember Browser Checkbox By Default, Guardian MFA](https://community.auth0.com/t/selecting-remember-browser-checkbox-by-default-guardian-mfa/9074)

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**Author:** [@damian](https://community.auth0.com/u/damian)\
**Replies:** 4\
**Last updated:** [January 3, 2018, 9:03pm UTC](https://community.auth0.com/t/selecting-remember-browser-checkbox-by-default-guardian-mfa/9074 "2018-01-03T21:03:47Z")

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Is there a mechanism for selecting the remember browser checkbox by default? I’d like to do this in order to reduce the number of SMS messages getting sent out. I’m using a guardian MFA hosted page.

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## [Guardian - no longer requires enterprise license?](https://community.auth0.com/t/guardian-no-longer-requires-enterprise-license/8882)

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**Author:** [@dcunningham](https://community.auth0.com/u/dcunningham)\
**Replies:** 2\
**Last updated:** [December 6, 2017, 7:34am UTC](https://community.auth0.com/t/guardian-no-longer-requires-enterprise-license/8882 "2017-12-06T07:34:18Z")

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I previously wanted to use SMS MFA with Auth0 (refer here : MFA SMS options and plans - Auth0 Community) . Sales advised me this would use Guardian, and hence require a Enterprise account. However - it now looks like w…

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## [Issues logging in using custom login and MFA on Firefox](https://community.auth0.com/t/issues-logging-in-using-custom-login-and-mfa-on-firefox/8320)

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**Author:** [@cbrawley](https://community.auth0.com/u/cbrawley)\
**Replies:** 1\
**Last updated:** [October 26, 2017, 5:28pm UTC](https://community.auth0.com/t/issues-logging-in-using-custom-login-and-mfa-on-firefox/8320 "2017-10-26T17:28:34Z")

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I have an issue where all browsers but Firefox work fine. I have a custom login page that takes a username and password and sends them off to Auth0 using the ‘loginWithCredentials()’ function. Once the credentials are ve…

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## [After enabling MFA, user is locked in a confirmation\_pending state](https://community.auth0.com/t/after-enabling-mfa-user-is-locked-in-a-confirmation-pending-state/8474)

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**Author:** [@ian1](https://community.auth0.com/u/ian1)\
**Replies:** 1\
**Last updated:** [October 13, 2017, 7:54pm UTC](https://community.auth0.com/t/after-enabling-mfa-user-is-locked-in-a-confirmation-pending-state/8474 "2017-10-13T19:54:50Z")

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After globally enabling MFA, some users are locked in a “confirmation\_pending” state, even after disabling MFA afterwards. !\[alt text\]\[1\] I then go to Actions \> Reset Multi Factor, and the message above briefly goes awa…

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## [Can i set users phone numbers for Guardian via Management API?](https://community.auth0.com/t/can-i-set-users-phone-numbers-for-guardian-via-management-api/6847)

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**Author:** [@taavi.tanavsuu](https://community.auth0.com/u/taavi.tanavsuu)\
**Replies:** 4\
**Last updated:** [August 28, 2017, 3:25pm UTC](https://community.auth0.com/t/can-i-set-users-phone-numbers-for-guardian-via-management-api/6847 "2017-08-28T15:25:58Z")

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Hi! We have an existing application with existing user base. The users are synced to Auth0 username-password DB connection via Management API, and they are logging in with username and password. Now i introduced multi-f…

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## [MFA Guardian app.I get an error when i press "allow\_buton" in the push notification](https://community.auth0.com/t/mfa-guardian-app-i-get-an-error-when-i-press-allow-buton-in-the-push-notification/7102)

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**Author:** [@kendru](https://community.auth0.com/u/kendru)\
**Replies:** 2\
**Last updated:** [June 16, 2017, 11:20am UTC](https://community.auth0.com/t/mfa-guardian-app-i-get-an-error-when-i-press-allow-buton-in-the-push-notification/7102 "2017-06-16T11:20:51Z")

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My problem was that in the mobile phone, i had deactivate the option “automatic time zone and auto date/time” when i activated this option, the login works.

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## [Custom Guardian App return userId like gusr\_xxxx instead of Auth0 UserID](https://community.auth0.com/t/custom-guardian-app-return-userid-like-gusr-xxxx-instead-of-auth0-userid/6879)

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**Author:** [@Jason\_Chan](https://community.auth0.com/u/Jason_Chan)\
**Replies:** 2\
**Last updated:** [June 4, 2017, 3:31pm UTC](https://community.auth0.com/t/custom-guardian-app-return-userid-like-gusr-xxxx-instead-of-auth0-userid/6879 "2017-06-04T15:31:20Z")

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I am developing a custom (white label) Guardian App using Guardian SDK. So in the Multifactor Auth setting I specified AWS SNS settings. I have also enabled Custom Hosted Page for Guardian and use the widget as on the fo…

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## [Adding remember browser to custom Guardian multifactor widget](https://community.auth0.com/t/adding-remember-browser-to-custom-guardian-multifactor-widget/6798)

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**Author:** [@taavi.tanavsuu](https://community.auth0.com/u/taavi.tanavsuu)\
**Replies:** 2\
**Last updated:** [May 31, 2017, 4:01pm UTC](https://community.auth0.com/t/adding-remember-browser-to-custom-guardian-multifactor-widget/6798 "2017-05-31T16:01:30Z")

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I have a custom Guardian multifactor widget that asks for code from SMS when users log in. It is using the auth0-guardian.js library, as in the sample here: Now I’d like to add the remember me on this browser option, …

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## [Best practices around Guardian timeout](https://community.auth0.com/t/best-practices-around-guardian-timeout/6398)

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**Author:** [@Mike99](https://community.auth0.com/u/Mike99)\
**Replies:** 0\
**Last updated:** [April 28, 2017, 4:56am UTC](https://community.auth0.com/t/best-practices-around-guardian-timeout/6398 "2017-04-28T04:56:43Z")

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I am using guardianjs in order to customize my guardian page. I noticed that the timeout seems to be connected to the transaction. Is it ok to simply start another transaction when using guardianjs.start() when I’ve dete…
