# \#error

**URL:** https://community.auth0.com/tag/error/224.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [BadRequestError when accepting enterprise tenant invite (existing free account)](https://community.auth0.com/t/badrequesterror-when-accepting-enterprise-tenant-invite-existing-free-account/202620)

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**Author:** [@geng](https://community.auth0.com/u/geng)\
**Replies:** 1\
**Last updated:** [August 17, 2026, 5:04pm UTC](https://community.auth0.com/t/badrequesterror-when-accepting-enterprise-tenant-invite-existing-free-account/202620 "2026-08-17T17:04:58Z")

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Hi team, I am receiving a BadRequestError when attempting to accept an invitation to my company’s enterprise tenant. I believe this is causing a conflict because I already have a free Auth0 account associated with my c…

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## [Scope Added to the role is not getting assigned to the user with that role](https://community.auth0.com/t/scope-added-to-the-role-is-not-getting-assigned-to-the-user-with-that-role/109053)

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**Author:** [@gaurav1](https://community.auth0.com/u/gaurav1)\
**Replies:** 2\
**Last updated:** [June 16, 2023, 11:35am UTC](https://community.auth0.com/t/scope-added-to-the-role-is-not-getting-assigned-to-the-user-with-that-role/109053 "2023-06-16T11:35:09Z")

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I am assigning scope to the particular role by calling auth0 api from the C# .net project. And, scope is assigned correctly to the role. But, the problem is that, the scope is not getting assigned to the user with that r…

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## [Secure a FastAPI Server with Auth0 - Invalid User](https://community.auth0.com/t/secure-a-fastapi-server-with-auth0-invalid-user/81386)

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**Author:** [@JaimeFabian](https://community.auth0.com/u/JaimeFabian)\
**Replies:** 4\
**Last updated:** [February 17, 2023, 7:45am UTC](https://community.auth0.com/t/secure-a-fastapi-server-with-auth0-invalid-user/81386 "2023-02-17T07:45:50Z")

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Hi everyone, I’m setting up a server with FastAPI and I want to secure its endpoints using Auth0. I’ve followed and implemented this article Build and Secure FastAPI Server with Auth0 and also this video How to Protect…

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## [Don't show valid logout URLs](https://community.auth0.com/t/dont-show-valid-logout-urls/7915)

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**Author:** [@jochen](https://community.auth0.com/u/jochen)\
**Replies:** 1\
**Last updated:** [January 14, 2023, 1:15am UTC](https://community.auth0.com/t/dont-show-valid-logout-urls/7915 "2023-01-14T01:15:13Z")

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When calling “/logout” and giving an invalid “returnTo” parameter, the valid “returnTo” URLs (empty in this case) are show in the error message (not only in the HTML, but also as a URL parameter for the error page): Th…

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## [How to customize the error message when siup up an email which already exists?](https://community.auth0.com/t/how-to-customize-the-error-message-when-siup-up-an-email-which-already-exists/89189)

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**Author:** [@nicky.tseng](https://community.auth0.com/u/nicky.tseng)\
**Replies:** 7\
**Last updated:** [September 8, 2022, 4:35am UTC](https://community.auth0.com/t/how-to-customize-the-error-message-when-siup-up-an-email-which-already-exists/89189 "2022-09-08T04:35:25Z")

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Hi, I am trying to customize the error message. The use case is “sign up an email which already exists”. I can get the message “The user already exists.” in the monitoring logs in Dashboard. And also I get the mes…

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## [Help understanding error codes in pre-user-registration and post-login actions](https://community.auth0.com/t/help-understanding-error-codes-in-pre-user-registration-and-post-login-actions/89653)

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**Author:** [@chris.middleton](https://community.auth0.com/u/chris.middleton)\
**Replies:** 3\
**Last updated:** [September 1, 2022, 10:15pm UTC](https://community.auth0.com/t/help-understanding-error-codes-in-pre-user-registration-and-post-login-actions/89653 "2022-09-01T22:15:10Z")

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Hi, we’re using both pre-user-registration and post-login actions, and seems that error codes and descriptions are not consistent, so we’re trying to find ways to align them. Sample code of the pre-user-registration act…

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## [Provide understandable errors in universal sign up / login forms](https://community.auth0.com/t/provide-understandable-errors-in-universal-sign-up-login-forms/87044)

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**Author:** [@clement1](https://community.auth0.com/u/clement1)\
**Replies:** 7\
**Last updated:** [July 18, 2022, 7:01am UTC](https://community.auth0.com/t/provide-understandable-errors-in-universal-sign-up-login-forms/87044 "2022-07-18T07:01:59Z")

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Hi Auth0 team and community, Is there a way to show more precise error messages with universal login ? Our users have every time this message: Something went wrong, please try again later for any kind of error. In…

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## [User Import Bulk fail Bad Request](https://community.auth0.com/t/user-import-bulk-fail-bad-request/84548)

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**Author:** [@bechirlahmer2](https://community.auth0.com/u/bechirlahmer2)\
**Replies:** 8\
**Last updated:** [June 9, 2022, 6:06pm UTC](https://community.auth0.com/t/user-import-bulk-fail-bad-request/84548 "2022-06-09T18:06:15Z")

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Hello i am using Auth0’s API to import users data from JSON file to to auth0, but i always got the same error message: {“statusCode”:400," error":“Bad Request”, “message”:“Users file must not be empty.”, “errorCode”:“o…

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## [Failed Social Login - Callback Error?](https://community.auth0.com/t/failed-social-login-callback-error/79638)

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**Author:** [@patrick12](https://community.auth0.com/u/patrick12)\
**Replies:** 3\
**Last updated:** [March 18, 2022, 8:08pm UTC](https://community.auth0.com/t/failed-social-login-callback-error/79638 "2022-03-18T20:08:07Z")

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Hi, I have a strange problem regarding Google Social login (username-password combination works fine). When I try to login with google social login I just get the “Oops something went wrong” Screen. In the console logs…

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## [Callback URL Mismatch for localhost](https://community.auth0.com/t/callback-url-mismatch-for-localhost/78870)

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**Author:** [@romand](https://community.auth0.com/u/romand)\
**Replies:** 1\
**Last updated:** [February 24, 2022, 11:54pm UTC](https://community.auth0.com/t/callback-url-mismatch-for-localhost/78870 "2022-02-24T23:54:39Z")

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Hello! I’m getting this error page for my callback url, but I’ve listed http://localhost:3000 exactly as such in my settings

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## [Error seen in logs but unable to reproduce - Sign In With Apple: client\_id mismatch (invalid\_grant)](https://community.auth0.com/t/error-seen-in-logs-but-unable-to-reproduce-sign-in-with-apple-client-id-mismatch-invalid-grant/76257)

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**Author:** [@michael.baldock](https://community.auth0.com/u/michael.baldock)\
**Replies:** 6\
**Last updated:** [January 18, 2022, 4:48pm UTC](https://community.auth0.com/t/error-seen-in-logs-but-unable-to-reproduce-sign-in-with-apple-client-id-mismatch-invalid-grant/76257 "2022-01-18T16:48:03Z")

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Hi, We have had Sign In With Apple running successfully since ~ October 2019, and successfully sign in the vast majority of our users. However in a small number of cases (~0.3% of all signups), we see the following erro…

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## [Webhook Error Message & Repeat Log Delivery Despite Route Receiving The Log](https://community.auth0.com/t/webhook-error-message-repeat-log-delivery-despite-route-receiving-the-log/71367)

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**Author:** [@Reed13](https://community.auth0.com/u/Reed13)\
**Replies:** 2\
**Last updated:** [October 28, 2021, 12:27pm UTC](https://community.auth0.com/t/webhook-error-message-repeat-log-delivery-despite-route-receiving-the-log/71367 "2021-10-28T12:27:58Z")

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I have a log-stream webhook (setup through the Auth0 \> Monitoring \> Streams \> Custom Webhook GUI) that is filtering for Login - Success events and sending JSON Array data to POST endpoint. I am receiving that that log an…

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## [How to get login error information in the redirect destination page, at login callback?](https://community.auth0.com/t/how-to-get-login-error-information-in-the-redirect-destination-page-at-login-callback/71331)

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**Author:** [@Yas](https://community.auth0.com/u/Yas)\
**Replies:** 2\
**Last updated:** [October 25, 2021, 6:39am UTC](https://community.auth0.com/t/how-to-get-login-error-information-in-the-redirect-destination-page-at-login-callback/71331 "2021-10-25T06:39:59Z")

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that’s a very simle issue. currently, my app (SPA, Angular 12) has only 3pages. root, logincallback and error. redirectUri: http://localhost:4200/logincallback errorPath: /error in this case, if a blocked user try to …

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## [Get access\_token but cant use to get user information](https://community.auth0.com/t/get-access-token-but-cant-use-to-get-user-information/64086)

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**Author:** [@manhhoang3151996](https://community.auth0.com/u/manhhoang3151996)\
**Replies:** 3\
**Last updated:** [June 8, 2021, 1:04pm UTC](https://community.auth0.com/t/get-access-token-but-cant-use-to-get-user-information/64086 "2021-06-08T13:04:38Z")

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I followed this tutorial to get access\_token Call Your API Using the Authorization Code Flow ( i am using laravel to build API) But when i dump the response. I got something like this As you can see, the access\_toke…

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## [Universal Login returns "NotFoundError" statusCode: 404 after configuring Custom Domain](https://community.auth0.com/t/universal-login-returns-notfounderror-statuscode-404-after-configuring-custom-domain/61861)

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**Author:** [@onur1](https://community.auth0.com/u/onur1)\
**Replies:** 1\
**Last updated:** [April 27, 2021, 7:34pm UTC](https://community.auth0.com/t/universal-login-returns-notfounderror-statuscode-404-after-configuring-custom-domain/61861 "2021-04-27T19:34:44Z")

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Hi all, I am about to configure custom domain in my app. Domain is already verified and i am able to show universal login with it. However with the custom domain, universal login is just returning 404. I am using au…

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## [Error message bug in custom-login](https://community.auth0.com/t/error-message-bug-in-custom-login/60743)

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**Author:** [@mvxt](https://community.auth0.com/u/mvxt)\
**Replies:** 3\
**Last updated:** [April 9, 2021, 11:14am UTC](https://community.auth0.com/t/error-message-bug-in-custom-login/60743 "2021-04-09T11:14:39Z")

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Hi all, I’m encountering a weird issue with error messages for custom-login. In short, it looks like what should be a username\_exists error is actually returning as something else, and thus prints the fallback error mess…

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## [Getting unauthorized response when trying to get my token](https://community.auth0.com/t/getting-unauthorized-response-when-trying-to-get-my-token/60765)

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**Author:** [@NNKamel](https://community.auth0.com/u/NNKamel)\
**Replies:** 6\
**Last updated:** [April 8, 2021, 1:13pm UTC](https://community.auth0.com/t/getting-unauthorized-response-when-trying-to-get-my-token/60765 "2021-04-08T13:13:11Z")

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When doing the following request: var client2 = new RestClient("https://MY-DOMAIN.us.auth0.com/oauth/token"); var request2 = new RestRequest(Method.POST); request.AddHeader("content-type", "application/json"…

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## [Login Error - No attribute was found to generate the nameIdentifier](https://community.auth0.com/t/login-error-no-attribute-was-found-to-generate-the-nameidentifier/58802)

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**Author:** [@helen.t](https://community.auth0.com/u/helen.t)\
**Replies:** 4\
**Last updated:** [March 4, 2021, 1:15am UTC](https://community.auth0.com/t/login-error-no-attribute-was-found-to-generate-the-nameidentifier/58802 "2021-03-04T01:15:26Z")

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Hi everyone We’ve been using Auth0 for a while, and up until this morning everything was fine (and there have been no changes made to the system) As of this morning no one can login, and we keep getting the following e…

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## [Custom error messages Universal Login PHP SDK](https://community.auth0.com/t/custom-error-messages-universal-login-php-sdk/54619)

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**Author:** [@dick.tornfeldt](https://community.auth0.com/u/dick.tornfeldt)\
**Replies:** 5\
**Last updated:** [December 11, 2020, 8:40pm UTC](https://community.auth0.com/t/custom-error-messages-universal-login-php-sdk/54619 "2020-12-11T20:40:06Z")

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I am using the PHP SDK in order to create a login session. We use the new Universal login. What im trying to do is to customize the error messages a user can get when entering wrong password or duplicate email address. I…

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## [Return Custom Error Message Back To User](https://community.auth0.com/t/return-custom-error-message-back-to-user/53769)

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**Author:** [@richard.sanigar](https://community.auth0.com/u/richard.sanigar)\
**Replies:** 3\
**Last updated:** [November 24, 2020, 4:32pm UTC](https://community.auth0.com/t/return-custom-error-message-back-to-user/53769 "2020-11-24T16:32:29Z")

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Hi All Please excuse the newbie question We’re using a custom login script to authenticate using a Node.js aggregator service In our code we are checking for the existence of an ‘errors’ element in the response with c…

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## [Multiple Rules not Triggering and Hubspot Integration not working](https://community.auth0.com/t/multiple-rules-not-triggering-and-hubspot-integration-not-working/51833)

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**Author:** [@jason10](https://community.auth0.com/u/jason10)\
**Replies:** 11\
**Last updated:** [October 27, 2020, 4:15pm UTC](https://community.auth0.com/t/multiple-rules-not-triggering-and-hubspot-integration-not-working/51833 "2020-10-27T16:15:13Z")

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I am combining 3 rules: 1:Assign a default role to a new user on first login (https://community.auth0.com/t/how-do-i-add-a-default-role-to-a-new-user-on-first-login/25857) 2: Add New Contact to Hubspot for Marketing (a…

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## [Error! Bad Gateway when trying to view users](https://community.auth0.com/t/error-bad-gateway-when-trying-to-view-users/52097)

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**Author:** [@shea](https://community.auth0.com/u/shea)\
**Replies:** 1\
**Last updated:** [October 23, 2020, 10:48pm UTC](https://community.auth0.com/t/error-bad-gateway-when-trying-to-view-users/52097 "2020-10-23T22:48:40Z")

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I am trying to look at my users, but I am getting a Bad Gateway error: Then if I wait a while I see this: But we have had users in the system for a couple years now. I do not see any errors on https://status.aut…

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## [AD LDAP Connector - error testing LDAP connectivity](https://community.auth0.com/t/ad-ldap-connector-error-testing-ldap-connectivity/41441)

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**Author:** [@koenraad](https://community.auth0.com/u/koenraad)\
**Replies:** 1\
**Last updated:** [April 28, 2020, 12:07pm UTC](https://community.auth0.com/t/ad-ldap-connector-error-testing-ldap-connectivity/41441 "2020-04-28T12:07:54Z")

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Hi all, Trying to set up AD LDAP Connector for a customer of ours, who is using Auth0. Our AD is multi-tenant, so we have a large hierarchy of OU’s. When I set the LDAP Base in the configuration to the OU of the custom…

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## [ESOCKETTIMEDOUT with Pre User Registration hook](https://community.auth0.com/t/esockettimedout-with-pre-user-registration-hook/39695)

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**Author:** [@brandon.verigin](https://community.auth0.com/u/brandon.verigin)\
**Replies:** 1\
**Last updated:** [March 20, 2020, 8:34am UTC](https://community.auth0.com/t/esockettimedout-with-pre-user-registration-hook/39695 "2020-03-20T08:34:18Z")

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Recently we’ve been receiving ESOCKETTIMEDOUT errors during signup when there’s no apparent reason why they should be happening. When a user signs up through our universal login page, a pre user registration hook makes …

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## [App\_metadata update: "Error! API Error. Please contact support if the problem persists"](https://community.auth0.com/t/app-metadata-update-error-api-error-please-contact-support-if-the-problem-persists/39177)

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**Author:** [@Steven3](https://community.auth0.com/u/Steven3)\
**Replies:** 4\
**Last updated:** [March 16, 2020, 9:09am UTC](https://community.auth0.com/t/app-metadata-update-error-api-error-please-contact-support-if-the-problem-persists/39177 "2020-03-16T09:09:57Z")

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Hi all, When I try to update the JSON of “app\_metadata” through the GUI interface of Auth0, I receive the error “Error! API Error. Please contact support if the problem persists”. Therefore, I cannot update any app\_me…

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## [Bug in manage.auth0.com](https://community.auth0.com/t/bug-in-manage-auth0-com/35781)

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**Author:** [@victorb](https://community.auth0.com/u/victorb)\
**Replies:** 1\
**Last updated:** [January 3, 2020, 10:53am UTC](https://community.auth0.com/t/bug-in-manage-auth0-com/35781 "2020-01-03T10:53:42Z")

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In lack of other places to post this or write to auth0 support staff, I run into a bug when trying to open the email settings for passwordless connection. We’ve been testing this for a week or so in another tenant we use…

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## [Redirecting to error page URL seemed to have stopped working](https://community.auth0.com/t/redirecting-to-error-page-url-seemed-to-have-stopped-working/31983)

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**Author:** [@openpayjosh](https://community.auth0.com/u/openpayjosh)\
**Replies:** 6\
**Last updated:** [March 9, 2020, 11:18am UTC](https://community.auth0.com/t/redirecting-to-error-page-url-seemed-to-have-stopped-working/31983 "2020-03-09T11:18:55Z")

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Hey, I have setup a URL to redirect to a custom error page. Following these instructions: This redirect would previously work fine when I clicked on an expired Reset password link. However, it seems to have stopped …

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## [Invalid\_request error trying to launch User Import / Export Extension](https://community.auth0.com/t/invalid-request-error-trying-to-launch-user-import-export-extension/24511)

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**Author:** [@scout208](https://community.auth0.com/u/scout208)\
**Replies:** 3\
**Last updated:** [April 26, 2019, 7:34pm UTC](https://community.auth0.com/t/invalid-request-error-trying-to-launch-user-import-export-extension/24511 "2019-04-26T19:34:49Z")

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Hi, I’m having trouble launching the User Import / Export Extension now. When I click on the extension to try to launch it, I’m presented with this page: I had used the extension once before without having any probl…

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## [Key error on SAML to Google Classroom](https://community.auth0.com/t/key-error-on-saml-to-google-classroom/16280)

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**Author:** [@akshay.velhal](https://community.auth0.com/u/akshay.velhal)\
**Replies:** 1\
**Last updated:** [October 4, 2018, 7:26am UTC](https://community.auth0.com/t/key-error-on-saml-to-google-classroom/16280 "2018-10-04T07:26:13Z")

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Key https://launcher.\[domain\].com/auth/initiate/\[link\] must not contain '.' Here’s the thing - I am trying to do a SSO using SAML to Google Classroom. Have everything setup nicely, if I use the sp initiated url, the co…

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## [Laravel 5.4 Integration Invalid State on callback](https://community.auth0.com/t/laravel-5-4-integration-invalid-state-on-callback/12618)

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**Author:** [@flu](https://community.auth0.com/u/flu)\
**Replies:** 3\
**Last updated:** [September 6, 2018, 3:14pm UTC](https://community.auth0.com/t/laravel-5-4-integration-invalid-state-on-callback/12618 "2018-09-06T15:14:33Z")

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Hi there I try to use auth0 with my laravel 5.4 installation - i followed your guidelines. as i log in the redirect url will be called but then i get a php error on my /callback page (screenshot attached). can anyone h…

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