# \#emails

**URL:** https://community.auth0.com/tag/emails/133.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Brand new here, I just want to be able to see my X email when logging in](https://community.auth0.com/t/brand-new-here-i-just-want-to-be-able-to-see-my-x-email-when-logging-in/195464)

<div class="topic-metadata">

**Author:** [@Goon](https://community.auth0.com/u/Goon)\
**Replies:** 1\
**Last updated:** [December 12, 2025, 11:58pm UTC](https://community.auth0.com/t/brand-new-here-i-just-want-to-be-able-to-see-my-x-email-when-logging-in/195464 "2025-12-12T23:58:21Z")

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help I have no clue what I’m doing :frowning:

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## [Behaviour of PATCH /api/v2/users/:id - updating with exactly the same email](https://community.auth0.com/t/behaviour-of-patch-api-v2-users-id-updating-with-exactly-the-same-email/191330)

<div class="topic-metadata">

**Author:** [@rashnie1](https://community.auth0.com/u/rashnie1)\
**Replies:** 1\
**Last updated:** [September 1, 2025, 2:02pm UTC](https://community.auth0.com/t/behaviour-of-patch-api-v2-users-id-updating-with-exactly-the-same-email/191330 "2025-09-01T14:02:07Z")

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Hi, What is the behaviour of PATCH /api/v2/users/:id Scenario1: when I try to update with exactly the same email. i.e userA has email as test@gmail.com and I send a patch request with test@gmail.com (no changes at all…

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## [400 error using the verification-email endpoint](https://community.auth0.com/t/400-error-using-the-verification-email-endpoint/186254)

<div class="topic-metadata">

**Author:** [@tbland](https://community.auth0.com/u/tbland)\
**Replies:** 4\
**Last updated:** [May 5, 2025, 2:54pm UTC](https://community.auth0.com/t/400-error-using-the-verification-email-endpoint/186254 "2025-05-05T14:54:27Z")

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I’m hoping you can assist me with an issue I’m having with the Management API with regards to sending a verification email. I am able to get the following code in curl to work but in Postman, I’m getting an error that I…

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## [Still can't convince create password change ticket to send an email](https://community.auth0.com/t/still-cant-convince-create-password-change-ticket-to-send-an-email/183557)

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**Author:** [@mpatnode](https://community.auth0.com/u/mpatnode)\
**Replies:** 2\
**Last updated:** [March 10, 2025, 4:43pm UTC](https://community.auth0.com/t/still-cant-convince-create-password-change-ticket-to-send-an-email/183557 "2025-03-10T16:43:59Z")

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Was trying to do the trick of using a password change ticket to send a new user welcome mail that has them set their password prior to first login. Added a lovely template to my “Change Password (Link)” template. Ena…

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## [Passwordless Login with SMS and Email](https://community.auth0.com/t/passwordless-login-with-sms-and-email/176219)

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**Author:** [@agnespravida27](https://community.auth0.com/u/agnespravida27)\
**Replies:** 1\
**Last updated:** [January 31, 2025, 12:32pm UTC](https://community.auth0.com/t/passwordless-login-with-sms-and-email/176219 "2025-01-31T12:32:38Z")

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Ready to post? :mag: First, try searching for your answer. Hi, I want to use passwordless API (Using Passwordless APIs) to send OTP to both email and SMS? Is it possible in passwordless API? If I want to use both SMS a…

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## [How to authenticate cypress in passwordless with magic link authentication](https://community.auth0.com/t/how-to-authenticate-cypress-in-passwordless-with-magic-link-authentication/148947)

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**Author:** [@mohsin\_poc](https://community.auth0.com/u/mohsin_poc)\
**Replies:** 5\
**Last updated:** [November 5, 2024, 11:39pm UTC](https://community.auth0.com/t/how-to-authenticate-cypress-in-passwordless-with-magic-link-authentication/148947 "2024-11-05T23:39:10Z")

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I’m looking for ways on how to authenticate web app for cypress test. The application only has passwordless authentication enabled. Any help is appreciated. Thanks!

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## [Customize organizations/{id}/invitations URL to initator domain](https://community.auth0.com/t/customize-organizations-id-invitations-url-to-initator-domain/132000)

<div class="topic-metadata">

**Author:** [@falko](https://community.auth0.com/u/falko)\
**Replies:** 1\
**Last updated:** [September 24, 2024, 2:28pm UTC](https://community.auth0.com/t/customize-organizations-id-invitations-url-to-initator-domain/132000 "2024-09-24T14:28:20Z")

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We have several organizations that have multiple domains where they can log in. I would like to customize their invitation email created with the management API Auth0 Management API v2 to contain the domain that the man…

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## [Cannot change user email from custom database](https://community.auth0.com/t/cannot-change-user-email-from-custom-database/139623)

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**Author:** [@kendyl.drayer](https://community.auth0.com/u/kendyl.drayer)\
**Replies:** 2\
**Last updated:** [August 2, 2024, 2:53pm UTC](https://community.auth0.com/t/cannot-change-user-email-from-custom-database/139623 "2024-08-02T14:53:04Z")

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Hello, we had a user who needed their email changed. I tried to do it in the dashboard, but saw an error. I tried to patch the user instead with the Management API and saw the same error. Finally, I recognized the error …

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## [Dynamic update of email templates for different client id's](https://community.auth0.com/t/dynamic-update-of-email-templates-for-different-client-ids/136771)

<div class="topic-metadata">

**Author:** [@mansi.srivastava](https://community.auth0.com/u/mansi.srivastava)\
**Replies:** 1\
**Last updated:** [June 25, 2024, 1:29pm UTC](https://community.auth0.com/t/dynamic-update-of-email-templates-for-different-client-ids/136771 "2024-06-25T13:29:57Z")

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We have a requirement where we need a provision to update email templates from the web portal for which we are utlizing Auth0 API - PUT /api/v2/email-templates/{templateName}. Our Auth0 tenant can have more than one…

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## [I am using API to get email\_templates, only two templates are working for me out of 9](https://community.auth0.com/t/i-am-using-api-to-get-email-templates-only-two-templates-are-working-for-me-out-of-9/136709)

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**Author:** [@mansi.srivastava](https://community.auth0.com/u/mansi.srivastava)\
**Replies:** 3\
**Last updated:** [June 21, 2024, 8:21am UTC](https://community.auth0.com/t/i-am-using-api-to-get-email-templates-only-two-templates-are-working-for-me-out-of-9/136709 "2024-06-21T08:21:18Z")

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Ready to post? :mag: First, try searching for your answer. GET https://{YOUR\_DOMAIN}/api/v2/email-templates I want to customize email templates, but I am unable to fetch results for any template other than welcome\_emai…

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## [Trouble Applying Changes to Passwordless Email Template](https://community.auth0.com/t/trouble-applying-changes-to-passwordless-email-template/135740)

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**Author:** [@qb1](https://community.auth0.com/u/qb1)\
**Replies:** 1\
**Last updated:** [June 6, 2024, 10:29am UTC](https://community.auth0.com/t/trouble-applying-changes-to-passwordless-email-template/135740 "2024-06-06T10:29:34Z")

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I am trying to customize the passwordless email template. I am using the Auth0 API to request an OTP code and send it to the user’s email. As recommended, I moved to a custom SMTP email provider. However, when I try to c…

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## [When user is blocked, Auth0 isn't sending the block email template](https://community.auth0.com/t/when-user-is-blocked-auth0-isnt-sending-the-block-email-template/125281)

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**Author:** [@blockey](https://community.auth0.com/u/blockey)\
**Replies:** 4\
**Last updated:** [January 31, 2024, 6:56pm UTC](https://community.auth0.com/t/when-user-is-blocked-auth0-isnt-sending-the-block-email-template/125281 "2024-01-31T18:56:42Z")

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We’re trying to use the block email template when a user is blocked over the management API and isn’t working (event if we use Auth0 portal to block it). Is there any required configuration to enable it?

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## [\[SandboxUnhandledError\] Cannot read properties of undefined (reading 'n')](https://community.auth0.com/t/sandboxunhandlederror-cannot-read-properties-of-undefined-reading-n/123225)

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**Author:** [@abdur258rahman258](https://community.auth0.com/u/abdur258rahman258)\
**Replies:** 1\
**Last updated:** [December 18, 2023, 5:17pm UTC](https://community.auth0.com/t/sandboxunhandlederror-cannot-read-properties-of-undefined-reading-n/123225 "2023-12-18T17:17:06Z")

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I’m getting an error when I try to verify a Gmail in MongoDB function verify (email, callback) { const MongoClient = require('mongodb@4.1.0').MongoClient; const client = new MongoClient('mongodb+srv://\<usernam\>:\<pas…

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## [How to add email to access token using auth0 action Post-login event](https://community.auth0.com/t/how-to-add-email-to-access-token-using-auth0-action-post-login-event/119873)

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**Author:** [@ncmohite](https://community.auth0.com/u/ncmohite)\
**Replies:** 2\
**Last updated:** [November 1, 2023, 5:48am UTC](https://community.auth0.com/t/how-to-add-email-to-access-token-using-auth0-action-post-login-event/119873 "2023-11-01T05:48:59Z")

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I want to add the user’s email to my API access token. earlier using rules we used to do this but now since rules deprecated we have to add actions so i have created a Post-Login Action to do so: below is the code for i…

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## [Redirecting user to reset password after email verification](https://community.auth0.com/t/redirecting-user-to-reset-password-after-email-verification/118650)

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**Author:** [@rodney.todd](https://community.auth0.com/u/rodney.todd)\
**Replies:** 5\
**Last updated:** [October 25, 2023, 2:02pm UTC](https://community.auth0.com/t/redirecting-user-to-reset-password-after-email-verification/118650 "2023-10-25T14:02:32Z")

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Hello for my specific need, I need a user to be redirected to reset their password after they have verified their email. Is it possible to do this with actions or the management API. From what I was seeing it looks like …

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## [Calling Apollo Graph via Auth0 Action](https://community.auth0.com/t/calling-apollo-graph-via-auth0-action/118340)

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**Author:** [@venkat.polur](https://community.auth0.com/u/venkat.polur)\
**Replies:** 1\
**Last updated:** [October 17, 2023, 8:02pm UTC](https://community.auth0.com/t/calling-apollo-graph-via-auth0-action/118340 "2023-10-17T20:02:19Z")

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Is there an example to call Apollo Graph from auth0 action? let’s say pre-registration action

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## [How to resend verification email on failed login](https://community.auth0.com/t/how-to-resend-verification-email-on-failed-login/118059)

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**Author:** [@smd](https://community.auth0.com/u/smd)\
**Replies:** 1\
**Last updated:** [October 9, 2023, 10:20pm UTC](https://community.auth0.com/t/how-to-resend-verification-email-on-failed-login/118059 "2023-10-09T22:20:22Z")

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I’m trying to run the following action in my login flow: exports.onExecutePostLogin = async (event, api) =\> { if (!event.user.email\_verified) { var ManagementClient = require('auth0').ManagementClient; var man…

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## [Default Email Verification email does not verify user](https://community.auth0.com/t/default-email-verification-email-does-not-verify-user/97811)

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**Author:** [@adeel](https://community.auth0.com/u/adeel)\
**Replies:** 2\
**Last updated:** [September 14, 2023, 3:35am UTC](https://community.auth0.com/t/default-email-verification-email-does-not-verify-user/97811 "2023-09-14T03:35:15Z")

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Hi everyone. Environment Next js Issue User Signs up User lands inside website on ‘/unverified’ page We ask them to verify you email first before proceeding At the same time, Auth0 automatically sends the Verificati…

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## [Passwordless Authentication grant\_type error when trying to verify email otp](https://community.auth0.com/t/passwordless-authentication-grant-type-error-when-trying-to-verify-email-otp/113206)

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**Author:** [@AMIR1998](https://community.auth0.com/u/AMIR1998)\
**Replies:** 3\
**Last updated:** [August 16, 2023, 1:16pm UTC](https://community.auth0.com/t/passwordless-authentication-grant-type-error-when-trying-to-verify-email-otp/113206 "2023-08-16T13:16:25Z")

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I amtrying to implement passwordless authentication with email+otp method below is the code for signup and for request otp and verify otp and error response. Signup const express = require("express"); const router = ex…

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## [Use custom domain in emails enabled through management api/a0deploy](https://community.auth0.com/t/use-custom-domain-in-emails-enabled-through-management-api-a0deploy/113273)

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**Author:** [@ben.davidson](https://community.auth0.com/u/ben.davidson)\
**Replies:** 2\
**Last updated:** [August 10, 2023, 9:00am UTC](https://community.auth0.com/t/use-custom-domain-in-emails-enabled-through-management-api-a0deploy/113273 "2023-08-10T09:00:53Z")

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I want emails sent by Auth0 to link to our custom domain (i.e reset password or MFA enrollment emails) rather than the tenant domain. I know that in the management portal there is the switch under Branding \> Custom domai…

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## [How to send an email to new email address](https://community.auth0.com/t/how-to-send-an-email-to-new-email-address/109210)

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**Author:** [@canvas.future.paymen](https://community.auth0.com/u/canvas.future.paymen)\
**Replies:** 1\
**Last updated:** [July 31, 2023, 9:20pm UTC](https://community.auth0.com/t/how-to-send-an-email-to-new-email-address/109210 "2023-07-31T21:20:47Z")

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Hello, We want to implement the function of changing an email address. In that process, we want to send an email to the new address which users enter, because of verification. Then, how to send an email to the new add…

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## [Seperate connection for GET user by email](https://community.auth0.com/t/seperate-connection-for-get-user-by-email/111981)

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**Author:** [@chriso](https://community.auth0.com/u/chriso)\
**Replies:** 1\
**Last updated:** [July 30, 2023, 6:00pm UTC](https://community.auth0.com/t/seperate-connection-for-get-user-by-email/111981 "2023-07-30T18:00:01Z")

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We have duplicate email addresses in auth0, separated by connection. Username-Password-Connection and staging-users-only. We did that to have easier access to both environments for the business. The issue: Both users are…

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## [Management API throwing Unauthorized: Invalid Token error when attempting to create Password Change Ticket](https://community.auth0.com/t/management-api-throwing-unauthorized-invalid-token-error-when-attempting-to-create-password-change-ticket/111449)

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**Author:** [@slcredentialmanager](https://community.auth0.com/u/slcredentialmanager)\
**Replies:** 6\
**Last updated:** [July 17, 2023, 9:26pm UTC](https://community.auth0.com/t/management-api-throwing-unauthorized-invalid-token-error-when-attempting-to-create-password-change-ticket/111449 "2023-07-17T21:26:24Z")

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Problem described in title. Here is my code: var request = require("request"); var options = { method: 'POST', url: \`https://${MGMT\_DOMAIN}/api/v2/tickets/password-change\`, headers: { 'Content-Type': 'applicatio…

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## [Send code base verification email via management API](https://community.auth0.com/t/send-code-base-verification-email-via-management-api/111029)

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**Author:** [@di1](https://community.auth0.com/u/di1)\
**Replies:** 1\
**Last updated:** [July 11, 2023, 6:58pm UTC](https://community.auth0.com/t/send-code-base-verification-email-via-management-api/111029 "2023-07-11T18:58:51Z")

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Hi there, I’m looking for a solution to manually verify a user email, as part of our customized user email change flow. I noticed there is a “Verification Email (using Code)” in the email template list, which is exactly…

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## [Updating my own database when user's email\_verified flag is set to true](https://community.auth0.com/t/updating-my-own-database-when-users-email-verified-flag-is-set-to-true/109727)

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**Author:** [@arav23](https://community.auth0.com/u/arav23)\
**Replies:** 1\
**Last updated:** [June 23, 2023, 1:43pm UTC](https://community.auth0.com/t/updating-my-own-database-when-users-email-verified-flag-is-set-to-true/109727 "2023-06-23T13:43:23Z")

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Hi there. I am currently implementing email changes for users. I am updating the user’s email in auth0 through the management client when the user’s email is changed. From my understanding, this will cause auth0 to send …

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## ["Sandbox Error: Not authorized" on email change](https://community.auth0.com/t/sandbox-error-not-authorized-on-email-change/108571)

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**Author:** [@dimo.petkov](https://community.auth0.com/u/dimo.petkov)\
**Replies:** 1\
**Last updated:** [June 16, 2023, 12:55pm UTC](https://community.auth0.com/t/sandbox-error-not-authorized-on-email-change/108571 "2023-06-16T12:55:58Z")

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Hi All, I am trying to update user email via the Management API, but I get error code 400 with "Sandbox Error: Not authorized" response. I first get the token with "update:users" scope: Then I use it to update user…

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## [Verification emails are not sent and stuck 'pending'](https://community.auth0.com/t/verification-emails-are-not-sent-and-stuck-pending/107564)

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**Author:** [@gabrielius.lotuzis](https://community.auth0.com/u/gabrielius.lotuzis)\
**Replies:** 2\
**Last updated:** [May 23, 2023, 10:28am UTC](https://community.auth0.com/t/verification-emails-are-not-sent-and-stuck-pending/107564 "2023-05-23T10:28:48Z")

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Hello, I’m trying to test out the script in test tenant for user migration and unable to send a verification email. For that, I’m creating and verifying a mock user. I start by calling /api/v2/users endpoint with the fo…

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## [Send E-mail Verification Template only from Management API?](https://community.auth0.com/t/send-e-mail-verification-template-only-from-management-api/106959)

<div class="topic-metadata">

**Author:** [@jmurphy](https://community.auth0.com/u/jmurphy)\
**Replies:** 3\
**Last updated:** [May 22, 2023, 6:40pm UTC](https://community.auth0.com/t/send-e-mail-verification-template-only-from-management-api/106959 "2023-05-22T18:40:41Z")

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Currently whenever a user is created in Auth0 the verification e-mail template is automatically sent if its status is set to Active. For some applications however, I need to send the e-mail from the Auth0 Management API …

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## [Generate magic link without sending it](https://community.auth0.com/t/generate-magic-link-without-sending-it/105455)

<div class="topic-metadata">

**Author:** [@zeligfryd](https://community.auth0.com/u/zeligfryd)\
**Replies:** 1\
**Last updated:** [May 2, 2023, 2:40pm UTC](https://community.auth0.com/t/generate-magic-link-without-sending-it/105455 "2023-05-02T14:40:01Z")

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Hello, I would like to achieve the following functionality in my application: it should be able to send various emails to users, and these emails should contain a magic link to login to my application. Using the custom…

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## [Send email from Actions](https://community.auth0.com/t/send-email-from-actions/105756)

<div class="topic-metadata">

**Author:** [@jeanbaptiste.marie](https://community.auth0.com/u/jeanbaptiste.marie)\
**Replies:** 2\
**Last updated:** [May 2, 2023, 6:56am UTC](https://community.auth0.com/t/send-email-from-actions/105756 "2023-05-02T06:56:34Z")

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Hello, How can I send email using an auth0 email Template or trigger an email to be sent from an Action? My goal is to send an email to the user when he logins if he has not changed his password for a given time. Any o…

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