# \#email

**URL:** https://community.auth0.com/tag/email/325.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Delete account](https://community.auth0.com/t/delete-account/204123)

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**Author:** [@Pocketdim](https://community.auth0.com/u/Pocketdim)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 8:27pm UTC](https://community.auth0.com/t/delete-account/204123 "2026-10-12T20:27:56Z")

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Please delete my account. I have deleted the tenant already.

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## [Password reset confirmation mail](https://community.auth0.com/t/password-reset-confirmation-mail/201848)

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**Author:** [@Alois.Goeth](https://community.auth0.com/u/Alois.Goeth)\
**Replies:** 2\
**Last updated:** [July 21, 2026, 8:18am UTC](https://community.auth0.com/t/password-reset-confirmation-mail/201848 "2026-07-21T08:18:57Z")

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I created an Action that sends a confirmation email after a password change. I have multiple applications that share the same database connection. The email contains contact information that users can reach out to if th…

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## [Integrating Resend with Auth0 for Email Delivery](https://community.auth0.com/t/integrating-resend-with-auth0-for-email-delivery/199703)

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**Author:** [@Rosalie](https://community.auth0.com/u/Rosalie)\
**Replies:** 2\
**Last updated:** [May 8, 2026, 4:30pm UTC](https://community.auth0.com/t/integrating-resend-with-auth0-for-email-delivery/199703 "2026-05-08T16:30:25Z")

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Today, we’re announcing Resend as a new email provider option in the Auth0 platform! Resend is an email platform that emphasizes developer experience and offers open-source tools for email development. You can now inte…

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## [Feature: Personalise Magic Link Email for Passwordless Authentication for improved trust](https://community.auth0.com/t/feature-personalise-magic-link-email-for-passwordless-authentication-for-improved-trust/175149)

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**Author:** [@Myee.Riri](https://community.auth0.com/u/Myee.Riri)\
**Replies:** 2\
**Last updated:** [July 22, 2025, 2:23am UTC](https://community.auth0.com/t/feature-personalise-magic-link-email-for-passwordless-authentication-for-improved-trust/175149 "2025-07-22T02:23:40Z")

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Feature: Personalise Magic Link Email for Passwordless Authentication for improved trust that the email is legitimate. Description: Users are becoming more aware of phishing attacks and one of the ways to identify a ph…

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## [Use username in email template](https://community.auth0.com/t/use-username-in-email-template/64753)

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**Author:** [@veerle](https://community.auth0.com/u/veerle)\
**Replies:** 5\
**Last updated:** [January 13, 2025, 6:22pm UTC](https://community.auth0.com/t/use-username-in-email-template/64753 "2025-01-13T18:22:19Z")

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I’m trying to send a custom email which contains the username in the HTML body. I’m using this: \<p\>\<strong\>Your username: \</strong\>{{ user.username }}\</p\> However, this comes up empty in the email, while my raw JSON f…

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## [I'm not able to display user data in email template](https://community.auth0.com/t/im-not-able-to-display-user-data-in-email-template/84932)

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**Author:** [@sgurillo](https://community.auth0.com/u/sgurillo)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 11:24pm UTC](https://community.auth0.com/t/im-not-able-to-display-user-data-in-email-template/84932 "2024-11-22T23:24:43Z")

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I’m trying to display this code in the passwordless email template \<strong\>{{ application.name }}\</strong\> \<strong\>{{ user.name }}\</strong\> \<strong\>{{ user.user\_metadata.exam\_link }}\</strong\>…

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## [Redirect the user to a login page automatically after the password has been successfully changed](https://community.auth0.com/t/redirect-the-user-to-a-login-page-automatically-after-the-password-has-been-successfully-changed/93557)

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**Author:** [@chiching.lam](https://community.auth0.com/u/chiching.lam)\
**Replies:** 1\
**Last updated:** [November 22, 2024, 6:56pm UTC](https://community.auth0.com/t/redirect-the-user-to-a-login-page-automatically-after-the-password-has-been-successfully-changed/93557 "2024-11-22T18:56:41Z")

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H, Is there a feature to redirect the user automatically to a login page after the password has been successfully changed without additional click of the “Back to xxx” button?

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## [Default Verification email should list the expiration time](https://community.auth0.com/t/default-verification-email-should-list-the-expiration-time/114232)

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**Author:** [@jsoref](https://community.auth0.com/u/jsoref)\
**Replies:** 1\
**Last updated:** [August 23, 2023, 2:51pm UTC](https://community.auth0.com/t/default-verification-email-should-list-the-expiration-time/114232 "2023-08-23T14:51:00Z")

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Feature: Default Verification email should list the expiration time Description: Email that includes all necessary information up front are much better than those that require a user to click through in order to receive…

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## [Configuring the different From address in Email provider](https://community.auth0.com/t/configuring-the-different-from-address-in-email-provider/41399)

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**Author:** [@rakesh\_ostwal](https://community.auth0.com/u/rakesh_ostwal)\
**Replies:** 2\
**Last updated:** [May 4, 2023, 7:59pm UTC](https://community.auth0.com/t/configuring-the-different-from-address-in-email-provider/41399 "2023-05-04T19:59:49Z")

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I have integrated custom email provider in my Auth0 account for the “XYZ” application which uses an from address email field specific to that application. But I have couple of more applications in the Auth0 account for d…

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## [BUG: Email template "From" field doesn't allow support\_email variable, even though it says it does](https://community.auth0.com/t/bug-email-template-from-field-doesnt-allow-support-email-variable-even-though-it-says-it-does/54883)

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**Author:** [@mieubrisse](https://community.auth0.com/u/mieubrisse)\
**Replies:** 9\
**Last updated:** [March 28, 2023, 7:41pm UTC](https://community.auth0.com/t/bug-email-template-from-field-doesnt-allow-support-email-variable-even-though-it-says-it-does/54883 "2023-03-28T19:41:43Z")

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The “From” field of an email template says that it allows any of the common variables ( Email Templates - Auth0 Docs ) which includes support\_email, but using it in the “From” field throws the error: Error! The value {{…

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## [Organizations and Passwordless Authentication with Email](https://community.auth0.com/t/organizations-and-passwordless-authentication-with-email/75036)

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**Author:** [@frederic.triquet](https://community.auth0.com/u/frederic.triquet)\
**Replies:** 16\
**Last updated:** [February 15, 2023, 2:09am UTC](https://community.auth0.com/t/organizations-and-passwordless-authentication-with-email/75036 "2023-02-15T02:09:45Z")

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Hi, TL;DR; How can use use “Passwordless Authentication with Email” in an organization? More details below. We are using organizations/invitations in our web app. We deploy separate web apps (aka “platform”) for dis…

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## [Styles are not applied after the email template was changed](https://community.auth0.com/t/styles-are-not-applied-after-the-email-template-was-changed/98568)

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**Author:** [@kostetskyroma](https://community.auth0.com/u/kostetskyroma)\
**Replies:** 1\
**Last updated:** [January 20, 2023, 11:04pm UTC](https://community.auth0.com/t/styles-are-not-applied-after-the-email-template-was-changed/98568 "2023-01-20T23:04:35Z")

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Hey Community and Auth0 team, today I tried to customize the email template and faced the issue that styles are not applied after I’ve made a tiny change to the email template. Before: After: After clicking on t…

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## [User created by management api don´t receive any emails](https://community.auth0.com/t/user-created-by-management-api-don-t-receive-any-emails/93362)

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**Author:** [@MichaFei](https://community.auth0.com/u/MichaFei)\
**Replies:** 2\
**Last updated:** [November 2, 2022, 6:11pm UTC](https://community.auth0.com/t/user-created-by-management-api-don-t-receive-any-emails/93362 "2022-11-02T18:11:47Z")

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Hello community, I run into following problem: During the checkout in a webshop we create a user via management api in our tenant and also assign roles. The user can login to the web app - everything is fine. But as so…

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## [How to add custom headers to emails?](https://community.auth0.com/t/how-to-add-custom-headers-to-emails/35431)

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**Author:** [@laurent1](https://community.auth0.com/u/laurent1)\
**Replies:** 8\
**Last updated:** [October 27, 2022, 9:50am UTC](https://community.auth0.com/t/how-to-add-custom-headers-to-emails/35431 "2022-10-27T09:50:37Z")

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Is it possible to add custom message headers to email sent by Auth0 using our configured SMTP provider? I’m not seeing anything in the SMTP provider configuration, or in the email templates section either… Thanks

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## [Image urls in email templates are broken](https://community.auth0.com/t/image-urls-in-email-templates-are-broken/93083)

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**Author:** [@stokoe](https://community.auth0.com/u/stokoe)\
**Replies:** 2\
**Last updated:** [October 26, 2022, 8:33pm UTC](https://community.auth0.com/t/image-urls-in-email-templates-are-broken/93083 "2022-10-26T20:33:35Z")

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I’m trying to configure a “Verification Email (Using Link)” template. I configured our custom email provider and can successfully send test emails. Now I am modifying the default template provided by swapping the src of…

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## [How to disable email and password login in form from showing](https://community.auth0.com/t/how-to-disable-email-and-password-login-in-form-from-showing/92479)

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**Author:** [@gingerbear](https://community.auth0.com/u/gingerbear)\
**Replies:** 1\
**Last updated:** [October 16, 2022, 9:32pm UTC](https://community.auth0.com/t/how-to-disable-email-and-password-login-in-form-from-showing/92479 "2022-10-16T21:32:25Z")

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Just signed up with Auth0 and so far, so good. However, I would like to know if it’s possible for me to disable the ability to login in with email and password and have the login screen just show the enabled social login…

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## [How to use Auth0 emaill template with django](https://community.auth0.com/t/how-to-use-auth0-emaill-template-with-django/92169)

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**Author:** [@mko22](https://community.auth0.com/u/mko22)\
**Replies:** 1\
**Last updated:** [October 14, 2022, 7:54pm UTC](https://community.auth0.com/t/how-to-use-auth0-emaill-template-with-django/92169 "2022-10-14T19:54:52Z")

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I know it’s a generic question but I need to ask. Can I integrate Auth0 email template with django app and every time a user is created in auth0 send them email with celery?

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## [Switch from social to database (and reverse)](https://community.auth0.com/t/switch-from-social-to-database-and-reverse/92386)

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**Author:** [@ian\_ratner](https://community.auth0.com/u/ian_ratner)\
**Replies:** 1\
**Last updated:** [October 14, 2022, 12:37am UTC](https://community.auth0.com/t/switch-from-social-to-database-and-reverse/92386 "2022-10-14T00:37:28Z")

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I am trying to verify if it is possible for a user to easily switch from social login to database/email login and if so, how this is done. Also reverse case where user signs up with database login but then wants to switc…

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## [Configuring custom SMTP provider](https://community.auth0.com/t/configuring-custom-smtp-provider/92372)

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**Author:** [@mko22](https://community.auth0.com/u/mko22)\
**Replies:** 1\
**Last updated:** [October 13, 2022, 9:33pm UTC](https://community.auth0.com/t/configuring-custom-smtp-provider/92372 "2022-10-13T21:33:29Z")

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I want to configure custom SMTP using my google mail. I have a couple of questions. What’s username\* field? I thought that’s the email adress from which mails will be sent but that’s from\* field. Also how do I configu…

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## [Email Invitation - Confusing documentation](https://community.auth0.com/t/email-invitation-confusing-documentation/92039)

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**Author:** [@youreka](https://community.auth0.com/u/youreka)\
**Replies:** 1\
**Last updated:** [October 10, 2022, 5:40pm UTC](https://community.auth0.com/t/email-invitation-confusing-documentation/92039 "2022-10-10T17:40:56Z")

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The documentation in the article above is somewhat misleading. It talks about two different approach without never clearly delineating what said approaches are, not evident where the first stops and the second one begi…

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## [Change password email: query strings](https://community.auth0.com/t/change-password-email-query-strings/91795)

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**Author:** [@akberiqbal](https://community.auth0.com/u/akberiqbal)\
**Replies:** 1\
**Last updated:** [October 5, 2022, 12:22am UTC](https://community.auth0.com/t/change-password-email-query-strings/91795 "2022-10-05T00:22:11Z")

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Need to add a query parameter to the url for change password link changing the template on: https://\[URL\]/dashboard/pi/\[tenant\]/templates adding a query string to the link via the code {% assign newUrl = url | replace…

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## [Change Password e-mail template, specify different e-mail addresses in From field](https://community.auth0.com/t/change-password-e-mail-template-specify-different-e-mail-addresses-in-from-field/91519)

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**Author:** [@emiel](https://community.auth0.com/u/emiel)\
**Replies:** 2\
**Last updated:** [September 30, 2022, 12:55pm UTC](https://community.auth0.com/t/change-password-e-mail-template-specify-different-e-mail-addresses-in-from-field/91519 "2022-09-30T12:55:19Z")

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Hi there, Is it possible to be able to differentiate between e-mail addresses that are specified in the From field? Currently it’s configured like this: But we would like to be able to use something like one e-mail …

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## [Add user's email to accessToken using m2m login](https://community.auth0.com/t/add-users-email-to-accesstoken-using-m2m-login/90428)

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**Author:** [@barriaandradedaniel](https://community.auth0.com/u/barriaandradedaniel)\
**Replies:** 1\
**Last updated:** [September 21, 2022, 12:49am UTC](https://community.auth0.com/t/add-users-email-to-accesstoken-using-m2m-login/90428 "2022-09-21T00:49:07Z")

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Hi, im trying to insert the email into de accessToken. I’m using a m2m application. I created a Client Credentials exchange hooks, but in the base script I can’t see a params that actually add the user’s email. Please …

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## [Email Template for 'Reset Password' for specific App design](https://community.auth0.com/t/email-template-for-reset-password-for-specific-app-design/89902)

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**Author:** [@red\_mystik](https://community.auth0.com/u/red_mystik)\
**Replies:** 1\
**Last updated:** [September 2, 2022, 12:27am UTC](https://community.auth0.com/t/email-template-for-reset-password-for-specific-app-design/89902 "2022-09-02T00:27:52Z")

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Hey there, I know you can use the new Univeral Login Page to customize the login/sign-up pages but pages like “Reset Password” are customized under Branding → Email Template → (Template dropdown). It gives you a box fo…

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## [Verification emails through SendGrid don’t send but test emails get sent](https://community.auth0.com/t/verification-emails-through-sendgrid-don-t-send-but-test-emails-get-sent/87253)

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**Author:** [@kodai.takahashi](https://community.auth0.com/u/kodai.takahashi)\
**Replies:** 8\
**Last updated:** [August 24, 2022, 7:05pm UTC](https://community.auth0.com/t/verification-emails-through-sendgrid-don-t-send-but-test-emails-get-sent/87253 "2022-08-24T19:05:14Z")

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SendGrid is used for external SMTP. I have set up to send a Verification email when registering as a user, but some users do not receive the email. When I checked the log of auth0, there is no log that the mail transmi…

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## [Passwordless: user creation without text message and email](https://community.auth0.com/t/passwordless-user-creation-without-text-message-and-email/85833)

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**Author:** [@arnaudf](https://community.auth0.com/u/arnaudf)\
**Replies:** 2\
**Last updated:** [July 28, 2022, 9:46am UTC](https://community.auth0.com/t/passwordless-user-creation-without-text-message-and-email/85833 "2022-07-28T09:46:05Z")

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Hi, I use a passwordless mechanism in a react-native app. Our users register to the app whenever they want, but won’t be allowed to sign in before they are accepted by the ops team. From the backend, we create the use…

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## [How to make email links work even for previously sent password reset emails ? (only the last link sent works)](https://community.auth0.com/t/how-to-make-email-links-work-even-for-previously-sent-password-reset-emails-only-the-last-link-sent-works/84398)

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**Author:** [@clement1](https://community.auth0.com/u/clement1)\
**Replies:** 10\
**Last updated:** [July 18, 2022, 4:53pm UTC](https://community.auth0.com/t/how-to-make-email-links-work-even-for-previously-sent-password-reset-emails-only-the-last-link-sent-works/84398 "2022-07-18T16:53:38Z")

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Hi Auth0 team, Often users who ask a password reset with Auth0 ask 2 times for the email. Problem: they click on the wrong email in their mailbox and they got an expired link error with Auth0 because they don’t click o…

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## [Reset "Change Password" email template](https://community.auth0.com/t/reset-change-password-email-template/86690)

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**Author:** [@eyalch](https://community.auth0.com/u/eyalch)\
**Replies:** 5\
**Last updated:** [July 12, 2022, 10:54pm UTC](https://community.auth0.com/t/reset-change-password-email-template/86690 "2022-07-12T22:54:33Z")

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Hello! I accidentally updated the “Change Password” email template and now it looks very different from how it looked before. Here’s how it looked before: and here’s how it looks now: The most frustrating part …

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## [Password reset email shows successful in log, but isn't received by certain domain](https://community.auth0.com/t/password-reset-email-shows-successful-in-log-but-isnt-received-by-certain-domain/86630)

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**Author:** [@tam1](https://community.auth0.com/u/tam1)\
**Replies:** 1\
**Last updated:** [July 8, 2022, 9:43pm UTC](https://community.auth0.com/t/password-reset-email-shows-successful-in-log-but-isnt-received-by-certain-domain/86630 "2022-07-08T21:43:50Z")

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We have SendGrid setup as our external email provider. In SendGrid, we have an authenticated domain, eg. ‘xxx@authdomain.com,’ in addition to single sender emails, eg. ‘example@authdomain.com’ and ‘example@fakeemail.com’…

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## [Add email of the user to the access-token using rules](https://community.auth0.com/t/add-email-of-the-user-to-the-access-token-using-rules/84111)

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**Author:** [@naman.chaturvedi](https://community.auth0.com/u/naman.chaturvedi)\
**Replies:** 10\
**Last updated:** [June 2, 2022, 7:53pm UTC](https://community.auth0.com/t/add-email-of-the-user-to-the-access-token-using-rules/84111 "2022-06-02T19:53:47Z")

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I am trying to add email of the user in the access\_token using an inbuilt rule. It is working while trying the rule but not working with the API. And the access token that I get from oauth/token endpoint doesn’t contain …

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