# \#email-templates-branding **URL:** https://community.auth0.com/tag/email-templates-branding/1916.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Email Templates (Verification email) - Error configuring Redirect To URL](https://community.auth0.com/t/email-templates-verification-email-error-configuring-redirect-to-url/198030)
**Author:** [@matiasj899](https://community.auth0.com/u/matiasj899)\ **Replies:** 5\ **Last updated:** [September 22, 2026, 8:35am UTC](https://community.auth0.com/t/email-templates-verification-email-error-configuring-redirect-to-url/198030 "2026-09-22T08:35:53Z")
Hi! How is everyone? Could you please help me with the following issue: when configuring the “Redirect To” input in the Email Verification email template, I get the error shown in the attached image, so I’m unable to sav… --- ## [Auth0 Email Verification Link Not Working](https://community.auth0.com/t/auth0-email-verification-link-not-working/198808)
**Author:** [@mitul1](https://community.auth0.com/u/mitul1)\ **Replies:** 2\ **Last updated:** [April 11, 2026, 3:22pm UTC](https://community.auth0.com/t/auth0-email-verification-link-not-working/198808 "2026-04-11T15:22:04Z")
We are in the testing phase and are using the default email verification template. When I click on it from a machine/user account not verified prior I get and error page. After some “testing” I found that if I change the… --- ## [Default Auth0 templates do not render correctly in classic versions of Outlook](https://community.auth0.com/t/default-auth0-templates-do-not-render-correctly-in-classic-versions-of-outlook/192407)
**Author:** [@kieron.guinamard](https://community.auth0.com/u/kieron.guinamard)\ **Replies:** 1\ **Last updated:** [September 25, 2025, 4:03pm UTC](https://community.auth0.com/t/default-auth0-templates-do-not-render-correctly-in-classic-versions-of-outlook/192407 "2025-09-25T16:03:55Z")
Per existing related questions on this forum that \*I cannot link to\* ( “Auth0 emails look very narrow on Outlook web“ 2019) a fix was identified and deployed to the default Auth0 templates. However, we are still hitting… --- ## [Organization Invite User Email Template not new](https://community.auth0.com/t/organization-invite-user-email-template-not-new/190286)
**Author:** [@nearzxh](https://community.auth0.com/u/nearzxh)\ **Replies:** 1\ **Last updated:** [August 7, 2025, 5:25am UTC](https://community.auth0.com/t/organization-invite-user-email-template-not-new/190286 "2025-08-07T05:25:45Z")
The router: Branding → Email Templates → Template: User Invitation I tried to modify the email template of organization invite user, but i found it’s different with the default email. The things i do is make the templa… --- ## [Invitation Email Customization](https://community.auth0.com/t/invitation-email-customization/188984)
**Author:** [@gmueller](https://community.auth0.com/u/gmueller)\ **Replies:** 2\ **Last updated:** [July 10, 2025, 7:08pm UTC](https://community.auth0.com/t/invitation-email-customization/188984 "2025-07-10T19:08:30Z")
First time peeking into some of the email templates, someone else on my team set them up. Today I realized that there a a “{user} invited you to join {organization}” type placeholder in our message, when I got an invite … --- ## [How to edit the email recipient of Send Test Email in Email provider setup](https://community.auth0.com/t/how-to-edit-the-email-recipient-of-send-test-email-in-email-provider-setup/183305)
**Author:** [@ryndm](https://community.auth0.com/u/ryndm)\ **Replies:** 1\ **Last updated:** [March 4, 2025, 8:49pm UTC](https://community.auth0.com/t/how-to-edit-the-email-recipient-of-send-test-email-in-email-provider-setup/183305 "2025-03-04T20:49:19Z")
I cannot access the primary email account associated with the Tenant. I want to use custom email provider and also modify the templates. However, I am having difficulties as I am not able to change the recipient of the t… --- ## [Invitations on a native application (Outsystems generated)](https://community.auth0.com/t/invitations-on-a-native-application-outsystems-generated/182731)
**Author:** [@Kush1](https://community.auth0.com/u/Kush1)\ **Replies:** 2\ **Last updated:** [February 25, 2025, 5:03pm UTC](https://community.auth0.com/t/invitations-on-a-native-application-outsystems-generated/182731 "2025-02-25T17:03:07Z")
Tags : Organizations / Invitations Hey all, so I’ve used Organizations and invitations many times on applications - this one has thrown me a bit : the ask is to do this on a Native IOS/Android app. Is this even possible… --- ## [Error-in-sending-email-notification](https://community.auth0.com/t/error-in-sending-email-notification/182555)
**Author:** [@qrious\_quokka](https://community.auth0.com/u/qrious_quokka)\ **Replies:** 1\ **Last updated:** [February 25, 2025, 12:25am UTC](https://community.auth0.com/t/error-in-sending-email-notification/182555 "2025-02-25T00:25:16Z")
Ready to post? :mag: First, try searching for your answer. In response to the latest post from error-in-sending-email-notification/181250 please @rueben.tiow Just want to clarify that there are no issues with sending e… --- ## [Error in sending email notification](https://community.auth0.com/t/error-in-sending-email-notification/181250)
**Author:** [@qrious\_quokka](https://community.auth0.com/u/qrious_quokka)\ **Replies:** 3\ **Last updated:** [February 7, 2025, 12:26am UTC](https://community.auth0.com/t/error-in-sending-email-notification/181250 "2025-02-07T00:26:54Z")
Follow up to question am unable to link here however please see the question asked in Dec 2024 titled From address preventing email templates getting sent In response to Do you have an \[external SMTP email provider\] co… --- ## [Unable to customize multilingual mail template: Verification Email (Code)](https://community.auth0.com/t/unable-to-customize-multilingual-mail-template-verification-email-code/169038)
**Author:** [@j.krabs](https://community.auth0.com/u/j.krabs)\ **Replies:** 3\ **Last updated:** [January 21, 2025, 5:31pm UTC](https://community.auth0.com/t/unable-to-customize-multilingual-mail-template-verification-email-code/169038 "2025-01-21T17:31:06Z")
Hi Team, I have the following setup: An Microsoft Azure AD Enterprise Connection This Connection has the Setup "Always set email\_verified to ‘false’ In the advanced Tenant-Settings I enabled the flag: “Enable email ve… --- ## [Update "Change Password (Link)" email template not updating by terraform](https://community.auth0.com/t/update-change-password-link-email-template-not-updating-by-terraform/150830)
**Author:** [@david.isackson](https://community.auth0.com/u/david.isackson)\ **Replies:** 1\ **Last updated:** [November 25, 2024, 7:16pm UTC](https://community.auth0.com/t/update-change-password-link-email-template-not-updating-by-terraform/150830 "2024-11-25T19:16:44Z")
Hi, When I run a pipeline deploy with this terraform script, the “Change Password (Link)” email template is not updated in auth0. The documentation says options are reset\_email, change\_password (legacy), or password\_res… --- ## [Integrate custom font in e-mail templates](https://community.auth0.com/t/integrate-custom-font-in-e-mail-templates/140082)
**Author:** [@jens.e](https://community.auth0.com/u/jens.e)\ **Replies:** 1\ **Last updated:** [July 30, 2024, 10:35pm UTC](https://community.auth0.com/t/integrate-custom-font-in-e-mail-templates/140082 "2024-07-30T22:35:40Z")
I’m struggeling with the integration of a custom font in the e-mail templates. The e-mail clients (mostly Outlook for Microsoft 365, outlook web app) is not using the custom font. Maybe somebody already tried it succes… --- ## [Email Template Dark mode Support?](https://community.auth0.com/t/email-template-dark-mode-support/135030)
**Author:** [@RandomPerson](https://community.auth0.com/u/RandomPerson)\ **Replies:** 3\ **Last updated:** [May 27, 2024, 4:47pm UTC](https://community.auth0.com/t/email-template-dark-mode-support/135030 "2024-05-27T16:47:22Z")
Do auth0 email templates support light mode and dark mode features ? --- ## [Can't find code for custom email template](https://community.auth0.com/t/cant-find-code-for-custom-email-template/131841)
**Author:** [@kevin21](https://community.auth0.com/u/kevin21)\ **Replies:** 8\ **Last updated:** [April 18, 2024, 11:02am UTC](https://community.auth0.com/t/cant-find-code-for-custom-email-template/131841 "2024-04-18T11:02:58Z")
Hello, I’ve inherited an Auth0 setup, and everything is working fine (phew!). I’m trying to change some text in one of the emails that gets sent out (at this point I can’t determine if it’s the Welcome Email or the Veri… --- ## [Is it possible to override field label on login/sign up Universal login via Liquid templates?](https://community.auth0.com/t/is-it-possible-to-override-field-label-on-login-sign-up-universal-login-via-liquid-templates/93973)
**Author:** [@artemm](https://community.auth0.com/u/artemm)\ **Replies:** 3\ **Last updated:** [March 22, 2024, 12:29pm UTC](https://community.auth0.com/t/is-it-possible-to-override-field-label-on-login-sign-up-universal-login-via-liquid-templates/93973 "2024-03-22T12:29:38Z")
I am looking for a way to rename “Email address” (usernamePlaceholder variable in universal login template) to “Work email address” but no luck so far :slight\_smile: I have tried variable assigning from here Variable – … --- ## [Password change Ticket URL error](https://community.auth0.com/t/password-change-ticket-url-error/120539)
**Author:** [@Izil](https://community.auth0.com/u/Izil)\ **Replies:** 3\ **Last updated:** [November 13, 2023, 5:14pm UTC](https://community.auth0.com/t/password-change-ticket-url-error/120539 "2023-11-13T17:14:13Z")
Hello everyone! When we get password change emails, there’s a link and a button inside. The problem is, the link doesn’t take us to the same page as the button does. Clicking the button gets us to the right page for cha… --- ## [Unable to set the email template to "email verification using code"](https://community.auth0.com/t/unable-to-set-the-email-template-to-email-verification-using-code/113590)
**Author:** [@sashank.kesaboina](https://community.auth0.com/u/sashank.kesaboina)\ **Replies:** 1\ **Last updated:** [August 16, 2023, 1:37pm UTC](https://community.auth0.com/t/unable-to-set-the-email-template-to-email-verification-using-code/113590 "2023-08-16T13:37:16Z")
My application is currently set to “email verification using link”, I wanted to change it to “email verification using code” but after I change that option, save the details and then refresh the site it resets back to “e… --- ## [Using organization.display\_name in email template](https://community.auth0.com/t/using-organization-display-name-in-email-template/110567)
**Author:** [@olga.brukman](https://community.auth0.com/u/olga.brukman)\ **Replies:** 1\ **Last updated:** [July 31, 2023, 7:34pm UTC](https://community.auth0.com/t/using-organization-display-name-in-email-template/110567 "2023-07-31T19:34:41Z")
Hi, I need to use organization.display\_name common variable in an email template topic and in the body of an email template. For example, the email subject should be “Welcome to {{ organization.display\_name }}!” and the… --- ## [Email Verified screen showing general error instead of link expired](https://community.auth0.com/t/email-verified-screen-showing-general-error-instead-of-link-expired/111083)
**Author:** [@bartosz.strachowski](https://community.auth0.com/u/bartosz.strachowski)\ **Replies:** 3\ **Last updated:** [July 18, 2023, 10:13pm UTC](https://community.auth0.com/t/email-verified-screen-showing-general-error-instead-of-link-expired/111083 "2023-07-18T22:13:59Z")
Hi, In our company we are using the new universal email verification emails. We are seeing a wrong error description when the link in the verification email is expired. We see the unknownErrorDescription instead of in… --- ## [Dynamic redirect to URL based on application name?](https://community.auth0.com/t/dynamic-redirect-to-url-based-on-application-name/108564)
**Author:** [@aayushmau5](https://community.auth0.com/u/aayushmau5)\ **Replies:** 2\ **Last updated:** [June 12, 2023, 6:58am UTC](https://community.auth0.com/t/dynamic-redirect-to-url-based-on-application-name/108564 "2023-06-12T06:58:50Z")
Hi! Some context: I have three applications named: local, stage and prod. Whenever a user signs up in my application, Auth0 sends them a verification email. I want the user to get redirected to a particular URL based on… --- ## [Disable Custom Domain in Emails with Free Subscription](https://community.auth0.com/t/disable-custom-domain-in-emails-with-free-subscription/105926)
**Author:** [@wglisson](https://community.auth0.com/u/wglisson)\ **Replies:** 2\ **Last updated:** [May 16, 2023, 8:20am UTC](https://community.auth0.com/t/disable-custom-domain-in-emails-with-free-subscription/105926 "2023-05-16T08:20:44Z")
Hi, My team has a development tenant that we set up with an Essentials subscription and a custom domain several months ago. We also enabled the custom domain for email sending. Recently, we decided to downgrade the dev… --- ## [How customize Unblocked Account Email](https://community.auth0.com/t/how-customize-unblocked-account-email/106081)
**Author:** [@lbarbosa](https://community.auth0.com/u/lbarbosa)\ **Replies:** 2\ **Last updated:** [May 11, 2023, 1:30pm UTC](https://community.auth0.com/t/how-customize-unblocked-account-email/106081 "2023-05-11T13:30:57Z")
Hi everyone, in my company we are trying to customize the unblocked account email template and we are having a some issues to solve this. anyone who has been through this problem? can help us? --- ## [SendGrid email provider not working with api key](https://community.auth0.com/t/sendgrid-email-provider-not-working-with-api-key/105150)
**Author:** [@mark1987](https://community.auth0.com/u/mark1987)\ **Replies:** 3\ **Last updated:** [April 25, 2023, 12:44pm UTC](https://community.auth0.com/t/sendgrid-email-provider-not-working-with-api-key/105150 "2023-04-25T12:44:26Z")
Hi, I have selected Sendgrid as my email provider and added the API key from sendgrid. However, no emails are being received. For example if I do send verification email, I don’t receive one. Emails only seem to work… --- ## [How to copy a code of Template to implement in other app the same customization?](https://community.auth0.com/t/how-to-copy-a-code-of-template-to-implement-in-other-app-the-same-customization/104129)
**Author:** [@brian.farias](https://community.auth0.com/u/brian.farias)\ **Replies:** 1\ **Last updated:** [April 6, 2023, 8:03pm UTC](https://community.auth0.com/t/how-to-copy-a-code-of-template-to-implement-in-other-app-the-same-customization/104129 "2023-04-06T20:03:04Z")
I created a customization login in app of development and them i want to copy this customization to implement in production app. I don’t found how to do this. --- ## [Customising email verification screens](https://community.auth0.com/t/customising-email-verification-screens/100066)
**Author:** [@KCLondon](https://community.auth0.com/u/KCLondon)\ **Replies:** 3\ **Last updated:** [February 22, 2023, 11:55am UTC](https://community.auth0.com/t/customising-email-verification-screens/100066 "2023-02-22T11:55:16Z")
Heya! Does anyone know how I can customise the attached page? Its the page users see when they try to verify an email address after the link has expired OR if its already verified. Ideally, we’d want messages for each sc… --- ## [Override passwordless email recipient for testing purposes](https://community.auth0.com/t/override-passwordless-email-recipient-for-testing-purposes/99015)
**Author:** [@dariusz.halecki](https://community.auth0.com/u/dariusz.halecki)\ **Replies:** 3\ **Last updated:** [February 9, 2023, 11:56am UTC](https://community.auth0.com/t/override-passwordless-email-recipient-for-testing-purposes/99015 "2023-02-09T11:56:17Z")
Hi, Is it possible to send OTP emails for all users to a single mailbox? Such a setting would be handy on test environments. Some background: On test environment we have users connected to actual mailboxes. We are g… --- ## [\[URGENT\] Please support Sendgrid's bypass\_list\_management](https://community.auth0.com/t/urgent-please-support-sendgrids-bypass-list-management/98974)
**Author:** [@di1](https://community.auth0.com/u/di1)\ **Replies:** 1\ **Last updated:** [January 30, 2023, 10:56pm UTC](https://community.auth0.com/t/urgent-please-support-sendgrids-bypass-list-management/98974 "2023-01-30T22:56:38Z")
Hey team, Sendgrid is our email provider for marketing, newsletter and password reset. Some of our users unsubscribe all emails and then are put into a global suppression list. Recently, we noticed that these users cann… --- ## [Customized email templates look fine in test, but get sent as default templates](https://community.auth0.com/t/customized-email-templates-look-fine-in-test-but-get-sent-as-default-templates/98710)
**Author:** [@m.vanlaatum](https://community.auth0.com/u/m.vanlaatum)\ **Replies:** 3\ **Last updated:** [January 24, 2023, 3:33pm UTC](https://community.auth0.com/t/customized-email-templates-look-fine-in-test-but-get-sent-as-default-templates/98710 "2023-01-24T15:33:15Z")
We use passwordless logins, sent through Sendgrid as our email provider. This works fine. I’ve customized the “Verification Email (using code)” template and when I send a test mail it looks as intended. However, when go… --- ## [AWS SES as Email Provider fails with Signature Mismatch](https://community.auth0.com/t/aws-ses-as-email-provider-fails-with-signature-mismatch/95130)
**Author:** [@basit1991](https://community.auth0.com/u/basit1991)\ **Replies:** 3\ **Last updated:** [November 29, 2022, 6:17am UTC](https://community.auth0.com/t/aws-ses-as-email-provider-fails-with-signature-mismatch/95130 "2022-11-29T06:17:23Z")
Hi, I am getting same issue while connecting my AWS SES with Auth0. Ref: Custom Email as stopped working - AWS SES Any suggestions on how to fix this? All help is appreciated. --- ## [Post change password email template](https://community.auth0.com/t/post-change-password-email-template/95048)
**Author:** [@osaucedab](https://community.auth0.com/u/osaucedab)\ **Replies:** 1\ **Last updated:** [November 28, 2022, 8:54pm UTC](https://community.auth0.com/t/post-change-password-email-template/95048 "2022-11-28T20:54:23Z")
Hi, I was wondering if there’s any intent on adding a template Password change successfully kinda email down the roadmap. There’s one for Change password and Password Breach Alert but not one for Post change password ev… [Next page](https://community.auth0.com/tag/email-templates-branding/1916.md?match_all_tags=true&page=1&tags%5B%5D=email-templates-branding)