# \#community-topic **URL:** https://community.auth0.com/tag/community-topic/2040.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Accepted to Startup program but tenant not upgraded](https://community.auth0.com/t/accepted-to-startup-program-but-tenant-not-upgraded/200454)
**Author:** [@dave-snipget](https://community.auth0.com/u/dave-snipget)\ **Replies:** 1\ **Last updated:** [June 1, 2026, 11:13pm UTC](https://community.auth0.com/t/accepted-to-startup-program-but-tenant-not-upgraded/200454 "2026-06-01T23:13:25Z")
We were accepted to the Auth0 startup program, but our tenant has not been upgraded in over a week. I cannot put in a support ticket, as noted in the email, since we are on the free tier. I’ve sent multiple emails on thi… --- ## [Compliance Request: OKTA SOC 2 Type II Report unable to download](https://community.auth0.com/t/compliance-request-okta-soc-2-type-ii-report-unable-to-download/199916)
**Author:** [@anaeem](https://community.auth0.com/u/anaeem)\ **Replies:** 1\ **Last updated:** [May 13, 2026, 8:05pm UTC](https://community.auth0.com/t/compliance-request-okta-soc-2-type-ii-report-unable-to-download/199916 "2026-05-13T20:05:01Z")
Hello, I am requesting the OKTA SOC 2 Type 2 report. Please share it at your earliest convenience. Thank you, --- ## [What Is Email Marketing Automation and How Does It Work?](https://community.auth0.com/t/what-is-email-marketing-automation-and-how-does-it-work/198948)
**Author:** [@cooperjennifer101](https://community.auth0.com/u/cooperjennifer101)\ **Replies:** 1\ **Last updated:** [April 17, 2026, 6:58pm UTC](https://community.auth0.com/t/what-is-email-marketing-automation-and-how-does-it-work/198948 "2026-04-17T18:58:58Z")
Hi everyone, I’ve been hearing a lot about email marketing automation, but I’m not entirely sure how it actually works. From what I understand, it seems to involve sending emails automatically based on user actions or s… --- ## [Delete my auth account](https://community.auth0.com/t/delete-my-auth-account/198997)
**Author:** [@anon46685509](https://community.auth0.com/u/anon46685509)\ **Replies:** 1\ **Last updated:** [April 15, 2026, 9:54pm UTC](https://community.auth0.com/t/delete-my-auth-account/198997 "2026-04-15T21:54:55Z")
i want this deleted. --- ## [Delete an orphaned tenant](https://community.auth0.com/t/delete-an-orphaned-tenant/198348)
**Author:** [@damien2](https://community.auth0.com/u/damien2)\ **Replies:** 1\ **Last updated:** [March 26, 2026, 3:53pm UTC](https://community.auth0.com/t/delete-an-orphaned-tenant/198348 "2026-03-26T15:53:37Z")
A tenant in our account was created by an employee that has left and removed. As a result there are no members and it’s orphaned - how can I delete it? --- ## [Handling HTTP 503 Errors During Auth0 Authentication Flows](https://community.auth0.com/t/handling-http-503-errors-during-auth0-authentication-flows/198042)
**Author:** [@davissmith1224307](https://community.auth0.com/u/davissmith1224307)\ **Replies:** 2\ **Last updated:** [March 16, 2026, 7:10pm UTC](https://community.auth0.com/t/handling-http-503-errors-during-auth0-authentication-flows/198042 "2026-03-16T19:10:51Z")
Hi everyone, While testing an authentication flow using Auth0, we noticed occasional HTTP 503 responses appearing during login or callback requests when server resources were under heavy load. This sometimes caused temp… --- ## [Delete my account, please](https://community.auth0.com/t/delete-my-account-please/197952)
**Author:** [@yama\_sitter](https://community.auth0.com/u/yama_sitter)\ **Replies:** 2\ **Last updated:** [March 10, 2026, 12:42am UTC](https://community.auth0.com/t/delete-my-account-please/197952 "2026-03-10T00:42:53Z")
Can someone delete my entire account and all information associated with it? I accidentally created an Auth0 account with my email address before accepting an organization invitation sent to the same address. As a resul… --- ## [Account deletion please](https://community.auth0.com/t/account-deletion-please/197926)
**Author:** [@matthias.kammerlohr](https://community.auth0.com/u/matthias.kammerlohr)\ **Replies:** 2\ **Last updated:** [March 9, 2026, 4:27pm UTC](https://community.auth0.com/t/account-deletion-please/197926 "2026-03-09T16:27:49Z")
Hello, I downgraded to the Free Plan and then deleted my tenants (forgot to delete the custom domain first). Could you please check this? Could you also delete my account, including payment details/email, etc., or doe… --- ## [Cannot find the token exchange workflow but I can create a Custom Token Exchange action, how to use it?](https://community.auth0.com/t/cannot-find-the-token-exchange-workflow-but-i-can-create-a-custom-token-exchange-action-how-to-use-it/197164)
**Author:** [@carson.zhang](https://community.auth0.com/u/carson.zhang)\ **Replies:** 1\ **Last updated:** [February 10, 2026, 6:00pm UTC](https://community.auth0.com/t/cannot-find-the-token-exchange-workflow-but-i-can-create-a-custom-token-exchange-action-how-to-use-it/197164 "2026-02-10T18:00:33Z")
Hi, Team In my auth0, I can create a Custom Token Exchange action under the “Actions → Library”, but I cannot add it to a token exchange flow. There is no such flow in my dashboard. How can I use this action with my app… --- ## [Best OAuth flow for long-term user data sharing with third-party after one-time consent](https://community.auth0.com/t/best-oauth-flow-for-long-term-user-data-sharing-with-third-party-after-one-time-consent/196536)
**Author:** [@Coust](https://community.auth0.com/u/Coust)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 3:38pm UTC](https://community.auth0.com/t/best-oauth-flow-for-long-term-user-data-sharing-with-third-party-after-one-time-consent/196536 "2026-01-26T15:38:00Z")
Hello everyone, I’m currently refactoring a system and need advice on the most appropriate OAuth flow for my use case. I’ve reviewed the standard flows, but none seem to perfectly fit my needs. Here’s the context: My… --- ## [Have potential fraud and recurring charges but don't own an account. NEED HELP ASAP!](https://community.auth0.com/t/have-potential-fraud-and-recurring-charges-but-dont-own-an-account-need-help-asap/195356)
**Author:** [@mdlavine](https://community.auth0.com/u/mdlavine)\ **Replies:** 3\ **Last updated:** [December 10, 2025, 11:48pm UTC](https://community.auth0.com/t/have-potential-fraud-and-recurring-charges-but-dont-own-an-account-need-help-asap/195356 "2025-12-10T23:48:39Z")
We’re being charged for an Auth0 account, but we do not own one. I’ve been trying to get in touch with support to resolve this potential fraud, but this company doesn’t seem to have a competent support service. Any help … --- ## [Invoice by e-mail](https://community.auth0.com/t/invoice-by-e-mail/195200)
**Author:** [@diego.medeiros](https://community.auth0.com/u/diego.medeiros)\ **Replies:** 1\ **Last updated:** [December 9, 2025, 3:27pm UTC](https://community.auth0.com/t/invoice-by-e-mail/195200 "2025-12-09T15:27:29Z")
I can’t see my invoices on website. How I need to receive my invoice by e-mail? --- ## [Reagrds callback url issue](https://community.auth0.com/t/reagrds-callback-url-issue/194677)
**Author:** [@manors](https://community.auth0.com/u/manors)\ **Replies:** 1\ **Last updated:** [November 19, 2025, 6:11pm UTC](https://community.auth0.com/t/reagrds-callback-url-issue/194677 "2025-11-19T18:11:33Z")
when i am trying to signup i can , after sign up while going to call back url its throwing error saying client secret is invalid. An error occurred during the authorization flow. --- ## [Create Topic doesn't allow selection of all tags](https://community.auth0.com/t/create-topic-doesnt-allow-selection-of-all-tags/194609)
**Author:** [@richard.barnett](https://community.auth0.com/u/richard.barnett)\ **Replies:** 2\ **Last updated:** [November 18, 2025, 10:02pm UTC](https://community.auth0.com/t/create-topic-doesnt-allow-selection-of-all-tags/194609 "2025-11-18T22:02:08Z")
Create Topic form doesn’t allow selection of all tags. eg “Search” shows many tags matching “pass” but the tag selector in this compose form shows none. macOS 15.7.2, Chrome 142.0.7444.162 --- ## ["Contact Sales" not working?](https://community.auth0.com/t/contact-sales-not-working/193161)
**Author:** [@alexandros.savvas](https://community.auth0.com/u/alexandros.savvas)\ **Replies:** 4\ **Last updated:** [October 17, 2025, 2:38pm UTC](https://community.auth0.com/t/contact-sales-not-working/193161 "2025-10-17T14:38:17Z")
Apologies if this doesn’t belong to the community forum, but I couldn’t find some other way to reach Auth0 within the site I’ve tried using “Contact Sales” but I don’t get any response, not even the automated email that… --- ## [Why is GSC still reporting 404 for URLs after I’ve deployed 301 redirects?](https://community.auth0.com/t/why-is-gsc-still-reporting-404-for-urls-after-i-ve-deployed-301-redirects/192979)
**Author:** [@davissmith1224307](https://community.auth0.com/u/davissmith1224307)\ **Replies:** 1\ **Last updated:** [October 31, 2025, 8:15pm UTC](https://community.auth0.com/t/why-is-gsc-still-reporting-404-for-urls-after-i-ve-deployed-301-redirects/192979 "2025-10-31T20:15:11Z")
I’ve got a case where server logs, cURL and HTTP header checks confirm that old URLs are correctly returning 301 → final destination, yet Google Search Console (GSC) still shows them as “404 – Not Found.” I’m trying to d… --- ## [Deleting my Account](https://community.auth0.com/t/deleting-my-account/192198)
**Author:** [@alex55](https://community.auth0.com/u/alex55)\ **Replies:** 1\ **Last updated:** [September 22, 2025, 6:58am UTC](https://community.auth0.com/t/deleting-my-account/192198 "2025-09-22T06:58:37Z")
Hi there, My request is similar to this ticket: “148315”, which seems to have been solved by an Auth0 employee opening a support ticket on their behalf. I’ve already deleted my Auth0 Tenant, and I’m looking to delete b… --- ## [Migration from Firebase Authentication to Auth0](https://community.auth0.com/t/migration-from-firebase-authentication-to-auth0/188646)
**Author:** [@hsatoh](https://community.auth0.com/u/hsatoh)\ **Replies:** 1\ **Last updated:** [July 1, 2025, 4:49pm UTC](https://community.auth0.com/t/migration-from-firebase-authentication-to-auth0/188646 "2025-07-01T16:49:41Z")
I’m planning to migrate from Firebase Authentication to Auth0. Is it possible to export the account from Firebase and import it to Auth0? --- ## [Playwright testing with Authorization Code Flow](https://community.auth0.com/t/playwright-testing-with-authorization-code-flow/187895)
**Author:** [@gerard.heuvelman](https://community.auth0.com/u/gerard.heuvelman)\ **Replies:** 1\ **Last updated:** [June 30, 2025, 6:01pm UTC](https://community.auth0.com/t/playwright-testing-with-authorization-code-flow/187895 "2025-06-30T18:01:36Z")
Our team is experiencing some problems with integration testing of our React application in Playwright. In our app, user authentication is performed though auth0, using the Auth0Provider component from the auth0-react p… --- ## [Auth0 Quota Automatic Upgrade B2C-Essentials to Pro or MAU Upgrade Only?](https://community.auth0.com/t/auth0-quota-automatic-upgrade-b2c-essentials-to-pro-or-mau-upgrade-only/187922)
**Author:** [@john.soriao](https://community.auth0.com/u/john.soriao)\ **Replies:** 1\ **Last updated:** [June 13, 2025, 11:48am UTC](https://community.auth0.com/t/auth0-quota-automatic-upgrade-b2c-essentials-to-pro-or-mau-upgrade-only/187922 "2025-06-13T11:48:00Z")
So we know that after 3 consecutive months of exceeding quota, Auth0 will automatically upgrade our subscription. But what kind of upgrade is this? Say we are in B2C-Essentials with 500 MAU. Will they automatically upgra… --- ## [Assistance Needed: "missing\_config\_for\_issuer" Error in Unit's White-Label App Integration](https://community.auth0.com/t/assistance-needed-missing-config-for-issuer-error-in-units-white-label-app-integration/181740)
**Author:** [@abdur258rahman258](https://community.auth0.com/u/abdur258rahman258)\ **Replies:** 2\ **Last updated:** [June 5, 2025, 11:17am UTC](https://community.auth0.com/t/assistance-needed-missing-config-for-issuer-error-in-units-white-label-app-integration/181740 "2025-06-05T11:17:36Z")
Ready to post? :mag: First, try searching for your answer. Hi, I’m Rakibul, a junior developer currently working on embedding/integrating Unit’s White-Label App for a client. However, I’ve encountered the following iss… --- ## [Bad Request: Invalid Argument when updating actions runtime to Node 22](https://community.auth0.com/t/bad-request-invalid-argument-when-updating-actions-runtime-to-node-22/183269)
**Author:** [@allinone.enterprise2](https://community.auth0.com/u/allinone.enterprise2)\ **Replies:** 2\ **Last updated:** [June 4, 2025, 5:25am UTC](https://community.auth0.com/t/bad-request-invalid-argument-when-updating-actions-runtime-to-node-22/183269 "2025-06-04T05:25:43Z")
Encountering Bad Request: Invalid Argument error when deploying actions when the only change is updating the runtime to Node 22. No other code change. Is there any reference material we can get for this error? --- ## [Caching Issues with Pre User Registration Action](https://community.auth0.com/t/caching-issues-with-pre-user-registration-action/187496)
**Author:** [@Titorr2001](https://community.auth0.com/u/Titorr2001)\ **Replies:** 2\ **Last updated:** [June 3, 2025, 5:21pm UTC](https://community.auth0.com/t/caching-issues-with-pre-user-registration-action/187496 "2025-06-03T17:21:40Z")
Hello! In my Post Login Action, I have code that generates and caches a specific value that can be reused across multiple requests. This works well—when a new login request comes in, I can retrieve the cached value inst… --- ## [Approximate time estimate for review of filtered posts](https://community.auth0.com/t/approximate-time-estimate-for-review-of-filtered-posts/187244)
**Author:** [@bryceb](https://community.auth0.com/u/bryceb)\ **Replies:** 1\ **Last updated:** [May 27, 2025, 7:17pm UTC](https://community.auth0.com/t/approximate-time-estimate-for-review-of-filtered-posts/187244 "2025-05-27T19:17:55Z")
When a post is automatically flagged, roughly how long should is it expected for manual review of the post to take place, and will I be notified once this manual review is complete? Thank you. --- ## [Module '"@auth0/nextjs-auth0"' has no exported member 'handleAuth'](https://community.auth0.com/t/module-auth0-nextjs-auth0-has-no-exported-member-handleauth/183138)
**Author:** [@pj2025](https://community.auth0.com/u/pj2025)\ **Replies:** 9\ **Last updated:** [May 7, 2025, 8:31pm UTC](https://community.auth0.com/t/module-auth0-nextjs-auth0-has-no-exported-member-handleauth/183138 "2025-05-07T20:31:18Z")
In my nextjs app, and inside “\\src\\app\\api\\auth\[…auth0\]\\route.ts” I’m importing handle auth from nextjs-auth0 sdk but it gives error of no exported member. import { handleAuth } from ‘@auth0/nextjs-auth0’; the sdk i… --- ## [Error: Timeout when executing 'fetch'](https://community.auth0.com/t/error-timeout-when-executing-fetch/133789)
**Author:** [@aya.abdulmaksoud](https://community.auth0.com/u/aya.abdulmaksoud)\ **Replies:** 1\ **Last updated:** [April 15, 2025, 4:33pm UTC](https://community.auth0.com/t/error-timeout-when-executing-fetch/133789 "2025-04-15T16:33:55Z")
Hello, We keep getting XHR error POST https://\<\>.com/oauth/token Failed to load error which is followed by a timeout Error: Timeout when executing 'fetch' webpack://\_N\_E/../node\_modules/@auth0/auth0-react/dist/auth0-… --- ## [Good Postman Alternative for Team Collaboration?](https://community.auth0.com/t/good-postman-alternative-for-team-collaboration/184204)
**Author:** [@shadowsyntax](https://community.auth0.com/u/shadowsyntax)\ **Replies:** 1\ **Last updated:** [March 21, 2025, 8:03pm UTC](https://community.auth0.com/t/good-postman-alternative-for-team-collaboration/184204 "2025-03-21T20:03:53Z")
I work with a small dev team, and we need a tool that’s good for API collaboration, testing, and documentation. Postman works, but it feels a bit bloated. What do you all use for teams? --- ## [Facing CORS error when fetching (from Front END) APIs (endpoints using requiresAuth()) in Express Server](https://community.auth0.com/t/facing-cors-error-when-fetching-from-front-end-apis-endpoints-using-requiresauth-in-express-server/95566)
**Author:** [@ranjan.pratik21](https://community.auth0.com/u/ranjan.pratik21)\ **Replies:** 2\ **Last updated:** [March 13, 2025, 8:16pm UTC](https://community.auth0.com/t/facing-cors-error-when-fetching-from-front-end-apis-endpoints-using-requiresauth-in-express-server/95566 "2025-03-13T20:16:02Z")
I am getting CORS Error, when I am tryong to call an endpoint fromm my ExpressJS Server… which is using requiresAuth() for auth0 authentication. The error console is as follows: “”“”““Access to fetch at ‘https://…’ (re… --- ## [Determining Legitimacy of "Verify Your Account" Email](https://community.auth0.com/t/determining-legitimacy-of-verify-your-account-email/182975)
**Author:** [@bw\_bloodletter](https://community.auth0.com/u/bw_bloodletter)\ **Replies:** 4\ **Last updated:** [March 3, 2025, 9:02pm UTC](https://community.auth0.com/t/determining-legitimacy-of-verify-your-account-email/182975 "2025-03-03T21:02:46Z")
We have a user who is repeatedly receiving “Verify Your Account” emails from no-reply@auth0user.net. The verification link text is: https\[://\]coachereports\[dot\]us\[dot\]auth0\[dot\]com/u/email-verification?ticket=… The act… --- ## [Hubspot cookies do not persist past UL signup](https://community.auth0.com/t/hubspot-cookies-do-not-persist-past-ul-signup/182032)
**Author:** [@anton.op](https://community.auth0.com/u/anton.op)\ **Replies:** 1\ **Last updated:** [February 12, 2025, 7:48pm UTC](https://community.auth0.com/t/hubspot-cookies-do-not-persist-past-ul-signup/182032 "2025-02-12T19:48:59Z")
I am using the Universal Login (UL) and have embedded the Hubspot tracking snippet on my marketing site, my UL and in the app. Hubspot cross domain linking is enabled. Using Auth0 post-login action I am creating contac… [Next page](https://community.auth0.com/tag/community-topic/2040.md?match_all_tags=true&page=1&tags%5B%5D=community-topic)