# \#bugs

**URL:** https://community.auth0.com/tag/bugs/677.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [UsersEntity incorrectly handles user ID encoding in multiple methods in Java library](https://community.auth0.com/t/usersentity-incorrectly-handles-user-id-encoding-in-multiple-methods-in-java-library/192274)

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**Author:** [@ignatrozhko](https://community.auth0.com/u/ignatrozhko)\
**Replies:** 1\
**Last updated:** [September 30, 2025, 9:54pm UTC](https://community.auth0.com/t/usersentity-incorrectly-handles-user-id-encoding-in-multiple-methods-in-java-library/192274 "2025-09-30T21:54:07Z")

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Multiple methods in UsersEntity.java incorrectly handle user ID parameters when constructing API URLs. This causes failures when user IDs contain forward slashes or other special characters that require URL encoding. Af…

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## [Change Password Template Documentation link anchor doesn't exist](https://community.auth0.com/t/change-password-template-documentation-link-anchor-doesnt-exist/82499)

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**Author:** [@david.asaf](https://community.auth0.com/u/david.asaf)\
**Replies:** 2\
**Last updated:** [February 1, 2023, 11:32pm UTC](https://community.auth0.com/t/change-password-template-documentation-link-anchor-doesnt-exist/82499 "2023-02-01T23:32:34Z")

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In Auth0 Manager: Branding → Email Templates → (Tab) Change Password → (Form) Redirect To The anchor link on the help text for the redirect to form input anchors to a heading that doesn’t exist: Customize Email Templat…

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## [Actions Editor - Cursor Bug](https://community.auth0.com/t/actions-editor-cursor-bug/78804)

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**Author:** [@habib.haider](https://community.auth0.com/u/habib.haider)\
**Replies:** 1\
**Last updated:** [February 23, 2022, 8:04pm UTC](https://community.auth0.com/t/actions-editor-cursor-bug/78804 "2022-02-23T20:04:51Z")

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I am experiencing an issue with the cursor being off in the editor for Actions. And I was able to reproduce it on the following browsers (with up to date version at the time of writing this): Edge - Version 98.0.1108.5…

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## [Actions UI does not scale properly on Brave (14in) + other UI bugs](https://community.auth0.com/t/actions-ui-does-not-scale-properly-on-brave-14in-other-ui-bugs/77727)

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**Author:** [@zyriab](https://community.auth0.com/u/zyriab)\
**Replies:** 1\
**Last updated:** [February 7, 2022, 8:50pm UTC](https://community.auth0.com/t/actions-ui-does-not-scale-properly-on-brave-14in-other-ui-bugs/77727 "2022-02-07T20:50:19Z")

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First of all, sorry if this isn’t the right place to report bugs or if this issue has already been addressed; I couldn’t find it reported anywhere else. I have a Lenovo T440 (14 inches screen - 1366x768) and I have trou…

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## [Auth0 Expo Production Redirect URI](https://community.auth0.com/t/auth0-expo-production-redirect-uri/45791)

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**Author:** [@prosessionme](https://community.auth0.com/u/prosessionme)\
**Replies:** 1\
**Last updated:** [July 6, 2020, 10:58pm UTC](https://community.auth0.com/t/auth0-expo-production-redirect-uri/45791 "2020-07-06T22:58:36Z")

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Hey There, Currently Auth0 in a production Expo build is setting my redirect url to the scheme I am using in my app.json. For example, my scheme is set to “doglover”, and the respective redirect url generated for nativ…

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## [Missing email for certain Facebook users](https://community.auth0.com/t/missing-email-for-certain-facebook-users/45371)

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**Author:** [@Civility](https://community.auth0.com/u/Civility)\
**Replies:** 1\
**Last updated:** [June 29, 2020, 3:01pm UTC](https://community.auth0.com/t/missing-email-for-certain-facebook-users/45371 "2020-06-29T15:01:03Z")

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We’ve experienced the same issue described in these threads by @francescopeloi and @maurits: a Facebook user does not have their email recorded in Auth0. In the Raw JSON tab, the user’s email is missing, even though…

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## [Error: Auth0 Dashboard -\> Applications -\> Save changes (refresh token) error](https://community.auth0.com/t/error-auth0-dashboard-applications-save-changes-refresh-token-error/44158)

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**Author:** [@iliyan](https://community.auth0.com/u/iliyan)\
**Replies:** 5\
**Last updated:** [June 5, 2020, 3:32pm UTC](https://community.auth0.com/t/error-auth0-dashboard-applications-save-changes-refresh-token-error/44158 "2020-06-05T15:32:17Z")

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Hello there, yesterday (04-June-20) I run into the following error when trying to save my changes in manage.auth0.com/dashboard/us/\<TENANT-NAME\>/applications I’m an admin to all applications in the tenant and here’s w…

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## [Assorted Bugs/Issues](https://community.auth0.com/t/assorted-bugs-issues/37905)

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**Author:** [@JonHarvey](https://community.auth0.com/u/JonHarvey)\
**Replies:** 1\
**Last updated:** [February 14, 2020, 9:08am UTC](https://community.auth0.com/t/assorted-bugs-issues/37905 "2020-02-14T09:08:57Z")

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Hi there, We have come across a number of issues/bugs that we felt were worth raising: Sendgrid key getting overridden after YAML import (would be great if this could be fixed) New Universal Login not validating value…

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## [Bug: User is not deleted immediately upon a successful request](https://community.auth0.com/t/bug-user-is-not-deleted-immediately-upon-a-successful-request/8785)

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**Author:** [@zatziky](https://community.auth0.com/u/zatziky)\
**Replies:** 1\
**Last updated:** [November 20, 2017, 4:50pm UTC](https://community.auth0.com/t/bug-user-is-not-deleted-immediately-upon-a-successful-request/8785 "2017-11-20T16:50:36Z")

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There is a bug in your management API. User is not deleted upon returnining a response with status 204. For several more seconds it is still possible to fetch the user. It maybe not a problem for a common usage. It is a …

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## [Error when listing the users in dashboard](https://community.auth0.com/t/error-when-listing-the-users-in-dashboard/8139)

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**Author:** [@communications](https://community.auth0.com/u/communications)\
**Replies:** 7\
**Last updated:** [October 31, 2017, 3:41am UTC](https://community.auth0.com/t/error-when-listing-the-users-in-dashboard/8139 "2017-10-31T03:41:13Z")

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Hi Guys, Recently I’m getting this odd issue in my auth0 account where I got There was an error. Please try again. when I clicking User section. Is there something I can do to fix this issue? Is this issue is related …

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## [After enabling MFA, user is locked in a confirmation\_pending state](https://community.auth0.com/t/after-enabling-mfa-user-is-locked-in-a-confirmation-pending-state/8474)

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**Author:** [@ian1](https://community.auth0.com/u/ian1)\
**Replies:** 1\
**Last updated:** [October 13, 2017, 7:54pm UTC](https://community.auth0.com/t/after-enabling-mfa-user-is-locked-in-a-confirmation-pending-state/8474 "2017-10-13T19:54:50Z")

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After globally enabling MFA, some users are locked in a “confirmation\_pending” state, even after disabling MFA afterwards. !\[alt text\]\[1\] I then go to Actions \> Reset Multi Factor, and the message above briefly goes awa…

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## [Multiple Bugs](https://community.auth0.com/t/multiple-bugs/8200)

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**Author:** [@cbeljaars](https://community.auth0.com/u/cbeljaars)\
**Replies:** 0\
**Last updated:** [September 15, 2017, 8:54pm UTC](https://community.auth0.com/t/multiple-bugs/8200 "2017-09-15T20:54:46Z")

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bug 1) I try to add a user, I get a response ‘‘already exists’’, when I do this, afterwards I try to get the user and link to the existing user in my code. private static async Task\<ManagementApiClient\> GetAuth0Client…

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## [BUG: Username minimum length cannot equal maximum length](https://community.auth0.com/t/bug-username-minimum-length-cannot-equal-maximum-length/8155)

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**Author:** [@chris.s.hutchinson](https://community.auth0.com/u/chris.s.hutchinson)\
**Replies:** 1\
**Last updated:** [September 12, 2017, 10:11am UTC](https://community.auth0.com/t/bug-username-minimum-length-cannot-equal-maximum-length/8155 "2017-09-12T10:11:33Z")

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!\[alt text\]\[1\] It appears the Web UI doesn’t allow setting the minimum username length to be equal to the maximum user length, despite the validation message indicating that it should be possible. I have tried the foll…

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## [Bug: mgt API users endpoint fails in many ways](https://community.auth0.com/t/bug-mgt-api-users-endpoint-fails-in-many-ways/8058)

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**Author:** [@bebbi](https://community.auth0.com/u/bebbi)\
**Replies:** 1\
**Last updated:** [September 5, 2017, 3:59pm UTC](https://community.auth0.com/t/bug-mgt-api-users-endpoint-fails-in-many-ways/8058 "2017-09-05T15:59:14Z")

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I’ve got a pending ticket with support that I’d like to share here in case others struggle with the same or related issues. The query gets users with lucene: curl -H “Authorization: Bearer $token” “https://my-tenant…

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## [GET /api/v2/connections/:id does not return "is\_domain\_connection" property](https://community.auth0.com/t/get-api-v2-connections-id-does-not-return-is-domain-connection-property/7185)

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**Author:** [@eric.barault](https://community.auth0.com/u/eric.barault)\
**Replies:** 3\
**Last updated:** [June 23, 2017, 8:09pm UTC](https://community.auth0.com/t/get-api-v2-connections-id-does-not-return-is-domain-connection-property/7185 "2017-06-23T20:09:50Z")

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Although it is possible to set/unset this property using PATCH, the GET on /api/v2/connections/:id does not return is\_domain\_connection property.

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## [PATCH /api/v2/connections/:connection\_id does not return an error when adding a 3rd party client to "enabled\_clients" list](https://community.auth0.com/t/patch-api-v2-connections-connection-id-does-not-return-an-error-when-adding-a-3rd-party-client-to-enabled-clients-list/7186)

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**Author:** [@eric.barault](https://community.auth0.com/u/eric.barault)\
**Replies:** 3\
**Last updated:** [June 22, 2017, 11:31pm UTC](https://community.auth0.com/t/patch-api-v2-connections-connection-id-does-not-return-an-error-when-adding-a-3rd-party-client-to-enabled-clients-list/7186 "2017-06-22T23:31:52Z")

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When updating a connection using PATCH on /api/v2/connections/:connection\_id to add a 3rd party client to the connection’s enabled\_clients list, the management API returns the updated connection object featuring the new …

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## [Editing UI callback urls resets grants](https://community.auth0.com/t/editing-ui-callback-urls-resets-grants/7194)

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**Author:** [@soconnor](https://community.auth0.com/u/soconnor)\
**Replies:** 2\
**Last updated:** [June 22, 2017, 9:53am UTC](https://community.auth0.com/t/editing-ui-callback-urls-resets-grants/7194 "2017-06-22T09:53:57Z")

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There appears to be a bug when using the UI in the dashboard to edit the list of allowable callback uri’s. When the list is altered and then saved, the grants for the clients resets. We had manually added the ‘password’…
