# \#bug **URL:** https://community.auth0.com/tag/bug/13.md [Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md) --- ## [Email OTP login using "verify\_email\_by\_code" template instead of "auth\_email\_by\_code"](https://community.auth0.com/t/email-otp-login-using-verify-email-by-code-template-instead-of-auth-email-by-code/203597)
**Author:** [@Sahid.Rosas](https://community.auth0.com/u/Sahid.Rosas)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 6:16pm UTC](https://community.auth0.com/t/email-otp-login-using-verify-email-by-code-template-instead-of-auth-email-by-code/203597 "2026-09-25T18:16:56Z")
While testing the login flow in my application, I noticed my custom template for auth\_email\_by\_code (Authentication Email (Code)) was not being used during login after sending the code. Instead, verify\_email\_by\_code (Ver… --- ## [UsersEntity incorrectly handles user ID encoding in multiple methods in Java library](https://community.auth0.com/t/usersentity-incorrectly-handles-user-id-encoding-in-multiple-methods-in-java-library/192274)
**Author:** [@ignatrozhko](https://community.auth0.com/u/ignatrozhko)\ **Replies:** 1\ **Last updated:** [September 30, 2025, 9:54pm UTC](https://community.auth0.com/t/usersentity-incorrectly-handles-user-id-encoding-in-multiple-methods-in-java-library/192274 "2025-09-30T21:54:07Z")
Multiple methods in UsersEntity.java incorrectly handle user ID parameters when constructing API URLs. This causes failures when user IDs contain forward slashes or other special characters that require URL encoding. Af… --- ## [Wrong content being served on www.jwt.io](https://community.auth0.com/t/wrong-content-being-served-on-www-jwt-io/189317)
**Author:** [@daanbiesterbos](https://community.auth0.com/u/daanbiesterbos)\ **Replies:** 1\ **Last updated:** [July 22, 2025, 10:21pm UTC](https://community.auth0.com/t/wrong-content-being-served-on-www-jwt-io/189317 "2025-07-22T22:21:31Z")
Hi there, Google just redirected me to the www version of jwt io. (I cannot post URL’s). But imagine my confusion. Especially since the browser hides the www part. Just wanted to let you know it’s probably best to … --- ## [Custom domain - login.us.auth0.com redirectors to tenant.us.auth0.com and fails](https://community.auth0.com/t/custom-domain-login-us-auth0-com-redirectors-to-tenant-us-auth0-com-and-fails/92286)
**Author:** [@btp-john.strickler](https://community.auth0.com/u/btp-john.strickler)\ **Replies:** 1\ **Last updated:** [December 13, 2024, 12:54am UTC](https://community.auth0.com/t/custom-domain-login-us-auth0-com-redirectors-to-tenant-us-auth0-com-and-fails/92286 "2024-12-13T00:54:29Z")
Hi I’m experiencing an issue with custom domains and authenticating through a Vue SPA. Here’s what’s happening: I changed the domain\_name setting in my Vue app to the new custom domain. I logout and reload the SPA so … --- ## [Invalid key "invalid-email-format" in screen "login"](https://community.auth0.com/t/invalid-key-invalid-email-format-in-screen-login/151531)
**Author:** [@victor.miller](https://community.auth0.com/u/victor.miller)\ **Replies:** 5\ **Last updated:** [November 15, 2024, 4:20pm UTC](https://community.auth0.com/t/invalid-key-invalid-email-format-in-screen-login/151531 "2024-11-15T16:20:25Z")
When using the a0deploy cli I get this error: 2024-11-14T14:50:33.763Z - error: Problem running command deploy during stage processChanges when processing type prompts 2024-11-14T14:50:33.763Z - error: Invalid key "inva… --- ## [Unblock account email link -\> error page url already used](https://community.auth0.com/t/unblock-account-email-link-error-page-url-already-used/61399)
**Author:** [@fridak](https://community.auth0.com/u/fridak)\ **Replies:** 3\ **Last updated:** [October 29, 2024, 5:32am UTC](https://community.auth0.com/t/unblock-account-email-link-error-page-url-already-used/61399 "2024-10-29T05:32:04Z")
When a user is blocked, they receive an email where they can click a link to unblock their account. When clicking the link (for the first time), they are taken to an error page “Authentication Error. This URL can be used… --- ## [False IdP-Initiated login when Testing SAML Connection with Custom Domain](https://community.auth0.com/t/false-idp-initiated-login-when-testing-saml-connection-with-custom-domain/89301)
**Author:** [@asyriala](https://community.auth0.com/u/asyriala)\ **Replies:** 4\ **Last updated:** [April 18, 2024, 8:25pm UTC](https://community.auth0.com/t/false-idp-initiated-login-when-testing-saml-connection-with-custom-domain/89301 "2024-04-18T20:25:46Z")
I am working on creating a SAML connection. My tenant uses a custom domain. When I test the connection the test is initiated on the non-custom domain. Then, the idP redirects back to the custom domain. This causes the re… --- ## [Passwordless SMS Login Always states: "Enter the 6-digit code" -- regardless of how many digits are configured](https://community.auth0.com/t/passwordless-sms-login-always-states-enter-the-6-digit-code-regardless-of-how-many-digits-are-configured/137648)
**Author:** [@mpekar](https://community.auth0.com/u/mpekar)\ **Replies:** 2\ **Last updated:** [June 27, 2024, 5:25pm UTC](https://community.auth0.com/t/passwordless-sms-login-always-states-enter-the-6-digit-code-regardless-of-how-many-digits-are-configured/137648 "2024-06-27T17:25:27Z")
Enable SMS Passwordless Connections Change the OTP Length to 4 The Auth0 Lock prompt will read “Enter the 6-digit code”, when it should be --- ## [JsonSerializationException: Unable to find a constructor for Auth0.AuthenticationApi.Models.DeviceCodeResponse](https://community.auth0.com/t/jsonserializationexception-unable-to-find-a-constructor-for-auth0-authenticationapi-models-devicecoderesponse/84314)
**Author:** [@kagan](https://community.auth0.com/u/kagan)\ **Replies:** 3\ **Last updated:** [July 18, 2024, 10:51am UTC](https://community.auth0.com/t/jsonserializationexception-unable-to-find-a-constructor-for-auth0-authenticationapi-models-devicecoderesponse/84314 "2024-07-18T10:51:41Z")
Hello, We are developing a VR application using Unity, and for that I set up Auth0 inside using the guidelines here: It is already working in Unity Editor, but on the device (Android) it is throwing this exception: 2… --- ## ["get curl command" link doesn't work on docs API /Jobs/post\_users\_imports](https://community.auth0.com/t/get-curl-command-link-doesnt-work-on-docs-api-jobs-post-users-imports/98741)
**Author:** [@di1](https://community.auth0.com/u/di1)\ **Replies:** 1\ **Last updated:** [February 18, 2023, 2:39am UTC](https://community.auth0.com/t/get-curl-command-link-doesnt-work-on-docs-api-jobs-post-users-imports/98741 "2023-02-18T02:39:46Z")
Hey guys, I was playing around the create user import job at Jobs/post\_users\_imports. I noticed that clicking “get curl command” works just as “Try” which is to issue a request, instead of show a CURL command. --- ## [\[Bug\] Changing selected Email Template in Branding \> Email Templates retain redirect to](https://community.auth0.com/t/bug-changing-selected-email-template-in-branding-email-templates-retain-redirect-to/79986)
**Author:** [@rystraum](https://community.auth0.com/u/rystraum)\ **Replies:** 2\ **Last updated:** [February 1, 2023, 7:25pm UTC](https://community.auth0.com/t/bug-changing-selected-email-template-in-branding-email-templates-retain-redirect-to/79986 "2023-02-01T19:25:07Z")
So, I was following along this thread because I needed the same functionality: and I encountered the exact same comment by the OP. In my case, I had the Redirect To field filled up for “Verification Email (using Link… --- ## [Documentation in "Customize New Universal Login Pages" seems to be outdated or bug? (screen:redeem-ticket)](https://community.auth0.com/t/documentation-in-customize-new-universal-login-pages-seems-to-be-outdated-or-bug-screen-redeem-ticket/90600)
**Author:** [@manvydasu](https://community.auth0.com/u/manvydasu)\ **Replies:** 1\ **Last updated:** [October 7, 2022, 6:43pm UTC](https://community.auth0.com/t/documentation-in-customize-new-universal-login-pages-seems-to-be-outdated-or-bug-screen-redeem-ticket/90600 "2022-10-07T18:43:13Z")
I have a setup, which requires user to verify his email. Custom email template is used. The link in the email template points to auth0 tenant and url looks something like this: https://{tenant\_domain}/u/email-verific… --- ## [Universal login page layout changes have no effect](https://community.auth0.com/t/universal-login-page-layout-changes-have-no-effect/91686)
**Author:** [@Sekai](https://community.auth0.com/u/Sekai)\ **Replies:** 3\ **Last updated:** [October 5, 2022, 7:33pm UTC](https://community.auth0.com/t/universal-login-page-layout-changes-have-no-effect/91686 "2022-10-05T19:33:19Z")
Hi, the page layout setting in Universal Login Customization -\> Page background seems to have no effect. I’m trying to align the login box to the left, but it always stays in the center regardless of the Page Layout set… --- ## [API v2 handle email local-part as case-insensitive](https://community.auth0.com/t/api-v2-handle-email-local-part-as-case-insensitive/91649)
**Author:** [@filosganga](https://community.auth0.com/u/filosganga)\ **Replies:** 1\ **Last updated:** [October 3, 2022, 6:42pm UTC](https://community.auth0.com/t/api-v2-handle-email-local-part-as-case-insensitive/91649 "2022-10-03T18:42:26Z")
The endpoint to create a user handle the meail local-part as case-insensitive. Example: { "email": "fooBAR@example.com", "user\_metadata": {}, "blocked": false, "email\_verified": true, "verify\_email": false, … --- ## [User email verified without verification email](https://community.auth0.com/t/user-email-verified-without-verification-email/88560)
**Author:** [@Spissable](https://community.auth0.com/u/Spissable)\ **Replies:** 1\ **Last updated:** [August 26, 2022, 9:17pm UTC](https://community.auth0.com/t/user-email-verified-without-verification-email/88560 "2022-08-26T21:17:00Z")
Occasionally, we’re facing issues where newly registered users aren’t receiving their initial welcome and password reset emails. The user profile in the auth0 management interface shows up directly as “verified” instead … --- ## [Clear user nickname from the API](https://community.auth0.com/t/clear-user-nickname-from-the-api/88953)
**Author:** [@jasper.law](https://community.auth0.com/u/jasper.law)\ **Replies:** 2\ **Last updated:** [August 22, 2022, 11:12am UTC](https://community.auth0.com/t/clear-user-nickname-from-the-api/88953 "2022-08-22T11:12:26Z")
Hi, I can see from the get user spec that the nickname field of a user is optional. When updating a user (patch by id), is it possible to clear the user’s nickname? Since this endpoint is a PATCH, giving nickname as n… --- ## [How to Redirect to Login page if user has already member?](https://community.auth0.com/t/how-to-redirect-to-login-page-if-user-has-already-member/88000)
**Author:** [@ahtashamkamal223344](https://community.auth0.com/u/ahtashamkamal223344)\ **Replies:** 1\ **Last updated:** [August 2, 2022, 4:54pm UTC](https://community.auth0.com/t/how-to-redirect-to-login-page-if-user-has-already-member/88000 "2022-08-02T16:54:54Z")
Is it possible to redirect user to login page rather then signup if user has already member of any other organization --- ## [The organizations/{orgId}/invitations endpoint throws 400 if user already exists](https://community.auth0.com/t/the-organizations-orgid-invitations-endpoint-throws-400-if-user-already-exists/86851)
**Author:** [@adam19](https://community.auth0.com/u/adam19)\ **Replies:** 1\ **Last updated:** [July 12, 2022, 8:31pm UTC](https://community.auth0.com/t/the-organizations-orgid-invitations-endpoint-throws-400-if-user-already-exists/86851 "2022-07-12T20:31:39Z")
Hi, We’re utilizing the organizations/{orgId}/invitations endpoint to invite users to an organization but we get a 400 error if the user already exists. Is there an endpoint that checks if the user exists and, if so, ad… --- ## [Activity Dashboard not accessible to Viewer only users](https://community.auth0.com/t/activity-dashboard-not-accessible-to-viewer-only-users/85051)
**Author:** [@Stephane1](https://community.auth0.com/u/Stephane1)\ **Replies:** 1\ **Last updated:** [June 13, 2022, 8:43pm UTC](https://community.auth0.com/t/activity-dashboard-not-accessible-to-viewer-only-users/85051 "2022-06-13T20:43:42Z")
Hello, I tried to share the Activity Dashboard from Auth0 tenant to my product management co-worker, yet the menu is not present when they have the Viewer - Users role. As per this documentation page,, this Activit… --- ## [Organizations Invitations are not supporting "total" even with include\_totals](https://community.auth0.com/t/organizations-invitations-are-not-supporting-total-even-with-include-totals/83665)
**Author:** [@mahesh.medam](https://community.auth0.com/u/mahesh.medam)\ **Replies:** 3\ **Last updated:** [May 20, 2022, 12:00am UTC](https://community.auth0.com/t/organizations-invitations-are-not-supporting-total-even-with-include-totals/83665 "2022-05-20T00:00:34Z")
Hi, Is the support for “total” on the Management API for Organization Invitations removed ? When will it be back ? Ref: The API is no longer behaving like this. Bug report: List invitations endpoint does not return "t… --- ## [Bug in Auth0 UI - Applications - Applications](https://community.auth0.com/t/bug-in-auth0-ui-applications-applications/83585)
**Author:** [@jurgen\_publiq](https://community.auth0.com/u/jurgen_publiq)\ **Replies:** 1\ **Last updated:** [May 17, 2022, 9:15pm UTC](https://community.auth0.com/t/bug-in-auth0-ui-applications-applications/83585 "2022-05-17T21:15:39Z")
Hello, when navigating into the Applications overview (under Applications), one gets an overview of all the applications created under this tenant. These are sorted alphabetically. When one exceeds 100 applications, th… --- ## [Bug report: List invitations endpoint does not return “totals”](https://community.auth0.com/t/bug-report-list-invitations-endpoint-does-not-return-totals/83262)
**Author:** [@freek.punt](https://community.auth0.com/u/freek.punt)\ **Replies:** 1\ **Last updated:** [May 13, 2022, 11:11pm UTC](https://community.auth0.com/t/bug-report-list-invitations-endpoint-does-not-return-totals/83262 "2022-05-13T23:11:24Z")
We are stumbeling on the same bug as reported here: Bug report: List invitations endpoint does not return “totals” - Auth0 Community Is there any progress, because we do need the total for our app to work properly. --- ## [Why has my Activity Page stopped updating?](https://community.auth0.com/t/why-has-my-activity-page-stopped-updating/82848)
**Author:** [@jholmes](https://community.auth0.com/u/jholmes)\ **Replies:** 5\ **Last updated:** [May 10, 2022, 10:55am UTC](https://community.auth0.com/t/why-has-my-activity-page-stopped-updating/82848 "2022-05-10T10:55:02Z")
I often use the Activity page in my Auth0 Dashboard to track Login Activity (i.e. how many logins per day) – only these numbers stopped updating several days ago. I have noticed previously these numbers tend to be cached… --- ## [Consent screen missing some permissions intermittently](https://community.auth0.com/t/consent-screen-missing-some-permissions-intermittently/82472)
**Author:** [@rk1](https://community.auth0.com/u/rk1)\ **Replies:** 14\ **Last updated:** [May 5, 2022, 2:49pm UTC](https://community.auth0.com/t/consent-screen-missing-some-permissions-intermittently/82472 "2022-05-05T14:49:55Z")
Hi, I am currently working on implementing a signup process on our company web app. We already use the google social login without any issues. Under the hood we are using the auth0-spa-js library, in particular the login… --- ## [Disable signups not functioning as expected](https://community.auth0.com/t/disable-signups-not-functioning-as-expected/82432)
**Author:** [@ej.rudy](https://community.auth0.com/u/ej.rudy)\ **Replies:** 1\ **Last updated:** [April 28, 2022, 12:17am UTC](https://community.auth0.com/t/disable-signups-not-functioning-as-expected/82432 "2022-04-28T00:17:40Z")
I have an application that leverages a Username-Password database connection. I have some custom onboarding logic, so I want to disable the “Sign up” options that appear on the Auth0 default login screen. I was able to … --- ## [Email\_verified automatically set to true when updating email](https://community.auth0.com/t/email-verified-automatically-set-to-true-when-updating-email/82115)
**Author:** [@anhnguyenvan.cf](https://community.auth0.com/u/anhnguyenvan.cf)\ **Replies:** 3\ **Last updated:** [April 22, 2022, 7:12pm UTC](https://community.auth0.com/t/email-verified-automatically-set-to-true-when-updating-email/82115 "2022-04-22T19:12:23Z")
As discussed here: https://community.auth0.com/t/email-address-become-automatically-verified-after-changing-email-address-and-user-login/ 2 years have passed and there’s no update, So I open a new thread, hoping someon… --- ## [JWT payload is empty](https://community.auth0.com/t/jwt-payload-is-empty/81516)
**Author:** [@krzysztof1](https://community.auth0.com/u/krzysztof1)\ **Replies:** 3\ **Last updated:** [April 12, 2022, 8:49pm UTC](https://community.auth0.com/t/jwt-payload-is-empty/81516 "2022-04-12T20:49:41Z")
I’m trying to populate JWT payload with Hasura details using actions login flow exports.onExecutePostLogin = async (event, api) =\> { const namespace = "https://hasura.io/jwt/claims"; api.accessToken.setCustomClaim(n… --- ## [.net sdk JobClient BulkImportUsers is broken](https://community.auth0.com/t/net-sdk-jobclient-bulkimportusers-is-broken/80953)
**Author:** [@ernestzhang17](https://community.auth0.com/u/ernestzhang17)\ **Replies:** 8\ **Last updated:** [April 12, 2022, 3:24pm UTC](https://community.auth0.com/t/net-sdk-jobclient-bulkimportusers-is-broken/80953 "2022-04-12T15:24:07Z")
The wired thing is it works last night. --- ## [Auth0 using old client id](https://community.auth0.com/t/auth0-using-old-client-id/81384)
**Author:** [@devendra](https://community.auth0.com/u/devendra)\ **Replies:** 5\ **Last updated:** [April 7, 2022, 7:34pm UTC](https://community.auth0.com/t/auth0-using-old-client-id/81384 "2022-04-07T19:34:20Z")
Hi, I have created 2 auth0 app within a domain. Docker is using one and have created another one to be used with kubernetes but for some reason instance running on kubernetes still refers to client id of docker running … --- ## [Issue with lock loginAfterSignup](https://community.auth0.com/t/issue-with-lock-loginaftersignup/79516)
**Author:** [@castellum.tally](https://community.auth0.com/u/castellum.tally)\ **Replies:** 1\ **Last updated:** [March 10, 2022, 5:05pm UTC](https://community.auth0.com/t/issue-with-lock-loginaftersignup/79516 "2022-03-10T17:05:55Z")
Not sure if I missed something; was trying to follow the custom rule documentation to not redirect after signup - Verify Emails using Auth0. This states the variable is called “loginAfterSignup”. Looking at the API gui… [Next page](https://community.auth0.com/tag/bug/13.md?match_all_tags=true&page=1&tags%5B%5D=bug)