# \#admin-management

**URL:** https://community.auth0.com/tag/admin-management/1703.md

[Latest](https://community.auth0.com/latest.md) · [Categories](https://community.auth0.com/categories.md) · [Tags](https://community.auth0.com/tags.md)

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## [Error! You don't have permissions to access the resource](https://community.auth0.com/t/error-you-dont-have-permissions-to-access-the-resource/199211)

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**Author:** [@dwehttam](https://community.auth0.com/u/dwehttam)\
**Replies:** 2\
**Last updated:** [September 1, 2026, 11:33pm UTC](https://community.auth0.com/t/error-you-dont-have-permissions-to-access-the-resource/199211 "2026-09-01T23:33:06Z")

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I used Auth0 free plan for a hobby project, about six months ago. I am trying to spin it back up now, and running into trouble. I can log in to the Auth0 dashboard, and I can see my Tenant, but I cannot see any applicati…

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## [Unable to find/edit "Organization Invitation" email template in Auth0 Dashboard](https://community.auth0.com/t/unable-to-find-edit-organization-invitation-email-template-in-auth0-dashboard/201758)

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**Author:** [@ptent](https://community.auth0.com/u/ptent)\
**Replies:** 1\
**Last updated:** [July 17, 2026, 7:21pm UTC](https://community.auth0.com/t/unable-to-find-edit-organization-invitation-email-template-in-auth0-dashboard/201758 "2026-07-17T19:21:30Z")

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Hello We are using the Auth0 Management API to invite members to our Auth0 Organizations using the Create Organization Invitation endpoint (POST /api/v2/organizations/{id}/invitations). We pass the send\_invitation\_emai…

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## [Not able to load virtually anything in auth0 UI](https://community.auth0.com/t/not-able-to-load-virtually-anything-in-auth0-ui/201396)

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**Author:** [@joereed10](https://community.auth0.com/u/joereed10)\
**Replies:** 1\
**Last updated:** [July 6, 2026, 5:24pm UTC](https://community.auth0.com/t/not-able-to-load-virtually-anything-in-auth0-ui/201396 "2026-07-06T17:24:47Z")

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I suddenly began seeing a error when testing a login flow I had setup and was working for months. The error says "Error, Access Denied and shows my IP and the request ID. Suddenly it is not working in spite of no code o…

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## [I have no access to resources while logged in as Admin](https://community.auth0.com/t/i-have-no-access-to-resources-while-logged-in-as-admin/200205)

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**Author:** [@jordanrios.software](https://community.auth0.com/u/jordanrios.software)\
**Replies:** 5\
**Last updated:** [June 11, 2026, 5:09am UTC](https://community.auth0.com/t/i-have-no-access-to-resources-while-logged-in-as-admin/200205 "2026-06-11T05:09:13Z")

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Hello @support , I’ve logged into my account today as unable to do anything such as create applications, as it says “Error! You don’t have permissions to access the resource”. I believe my acount is misconfigured someh…

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## [I am locked out of my tenant dashboard](https://community.auth0.com/t/i-am-locked-out-of-my-tenant-dashboard/200180)

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**Author:** [@florian.mair](https://community.auth0.com/u/florian.mair)\
**Replies:** 1\
**Last updated:** [May 22, 2026, 3:25pm UTC](https://community.auth0.com/t/i-am-locked-out-of-my-tenant-dashboard/200180 "2026-05-22T15:25:03Z")

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I am locked out of my tenant dashboard. The Authentication Profile is broken and throwing a ‘Two-factor authentication is required’ system error before prompting my authenticator app. I need an emergency reversion of the…

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## [Dashboard won't load/broken, can't delete tenant](https://community.auth0.com/t/dashboard-wont-load-broken-cant-delete-tenant/200117)

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**Author:** [@eliot.augusto](https://community.auth0.com/u/eliot.augusto)\
**Replies:** 2\
**Last updated:** [May 20, 2026, 7:30pm UTC](https://community.auth0.com/t/dashboard-wont-load-broken-cant-delete-tenant/200117 "2026-05-20T19:30:24Z")

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I have an account I’m trying to setup. I played around with it a couple years ago, now I’m back to use the service. But…Nothing loads. It says it couldn’t load the tenant migration. I have deleted and added myself to the…

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## [Owner locked out of my own tenant](https://community.auth0.com/t/owner-locked-out-of-my-own-tenant/200036)

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**Author:** [@corylambert82](https://community.auth0.com/u/corylambert82)\
**Replies:** 1\
**Last updated:** [May 18, 2026, 5:06pm UTC](https://community.auth0.com/t/owner-locked-out-of-my-own-tenant/200036 "2026-05-18T17:06:11Z")

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I use Auth0 to authenticate for a personal app that is not very active. I recently started getting an Access Denied error when I try to authenticate in my app. In the Auth0 dashboard, I get an error stating “Error! You…

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## [Errors not present in log](https://community.auth0.com/t/errors-not-present-in-log/199204)

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**Author:** [@laesoelasse](https://community.auth0.com/u/laesoelasse)\
**Replies:** 2\
**Last updated:** [May 4, 2026, 9:14pm UTC](https://community.auth0.com/t/errors-not-present-in-log/199204 "2026-05-04T21:14:10Z")

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I have multiple issues regarding the new required implementation “custom domain“ setup. Prior to this I haven’t had any problems regarding mail templates, API or any of my applications, where my already tested setup doe…

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## [Can the custom domain be used in the SCIM endpoint url?](https://community.auth0.com/t/can-the-custom-domain-be-used-in-the-scim-endpoint-url/198391)

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**Author:** [@richard.barnett](https://community.auth0.com/u/richard.barnett)\
**Replies:** 3\
**Last updated:** [April 9, 2026, 11:40pm UTC](https://community.auth0.com/t/can-the-custom-domain-be-used-in-the-scim-endpoint-url/198391 "2026-04-09T23:40:07Z")

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Auth0 dashboard shows the SCIM endpoint URL, which uses the tenant domain (eg mytenant.us.auth0.com). Can the tenant’s custom domain (eg auth.mycompany.com) be used instead in this URL?

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## [Forgot admin account associated to tenant](https://community.auth0.com/t/forgot-admin-account-associated-to-tenant/197416)

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**Author:** [@achiosi](https://community.auth0.com/u/achiosi)\
**Replies:** 0\
**Last updated:** [February 19, 2026, 6:37pm UTC](https://community.auth0.com/t/forgot-admin-account-associated-to-tenant/197416 "2026-02-19T18:37:01Z")

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(topic deleted by author)

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## [I want to delete a couple accounts that I have and not use anymore](https://community.auth0.com/t/i-want-to-delete-a-couple-accounts-that-i-have-and-not-use-anymore/197285)

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**Author:** [@akires47](https://community.auth0.com/u/akires47)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 8:00pm UTC](https://community.auth0.com/t/i-want-to-delete-a-couple-accounts-that-i-have-and-not-use-anymore/197285 "2026-02-13T20:00:14Z")

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Hello, I realize that I have a couple of accounts that I dont use anymore and I want to delete. I want to delete it, but I don’t have an specific button on the dashboard. Docs says I need to create a topic here. Someo…

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## [How to delete registered credit card when on free tier?](https://community.auth0.com/t/how-to-delete-registered-credit-card-when-on-free-tier/196638)

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**Author:** [@fariz](https://community.auth0.com/u/fariz)\
**Replies:** 2\
**Last updated:** [January 28, 2026, 5:42am UTC](https://community.auth0.com/t/how-to-delete-registered-credit-card-when-on-free-tier/196638 "2026-01-28T05:42:33Z")

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Is there a way to remove all of my billing information from the auth0 platform? since I’m on free tier, not able do that from help section.

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## [No email by clicking "forget password" during signing in to the dashboard](https://community.auth0.com/t/no-email-by-clicking-forget-password-during-signing-in-to-the-dashboard/196169)

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**Author:** [@richardxp](https://community.auth0.com/u/richardxp)\
**Replies:** 3\
**Last updated:** [January 13, 2026, 11:55pm UTC](https://community.auth0.com/t/no-email-by-clicking-forget-password-during-signing-in-to-the-dashboard/196169 "2026-01-13T23:55:40Z")

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in auth0 home page, click login button from the top, enter by email and click continue button, then click “forgot password”. everything looks fine, but no email (I check everywhere). I created this account so I can ask f…

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## [Cannot invite member to my tenant](https://community.auth0.com/t/cannot-invite-member-to-my-tenant/196070)

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**Author:** [@d.rubetti](https://community.auth0.com/u/d.rubetti)\
**Replies:** 5\
**Last updated:** [January 13, 2026, 6:22pm UTC](https://community.auth0.com/t/cannot-invite-member-to-my-tenant/196070 "2026-01-13T18:22:17Z")

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Hello, I am logged in as admin for my tenant. If I try to add a new member in the page https://manage.auth0.com/dashboard/eu/my-tenant-name/tenant/admins, I do not see the button “Invite a Member”. Instead, I see “Heads…

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## [Can't login to Auth0's dashboard - redirected too many times](https://community.auth0.com/t/cant-login-to-auth0s-dashboard-redirected-too-many-times/195599)

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**Author:** [@joshuasardinha](https://community.auth0.com/u/joshuasardinha)\
**Replies:** 3\
**Last updated:** [December 19, 2025, 4:10pm UTC](https://community.auth0.com/t/cant-login-to-auth0s-dashboard-redirected-too-many-times/195599 "2025-12-19T16:10:15Z")

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Hi. I am the manager of our team’s Auth0 dashboard. I used to log in successfully up until a few days ago, to manage users, apps, etc. Now, whenever I try to log in (Chrome browser), I get the message below: This page …

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## [Transfer of account ownership](https://community.auth0.com/t/transfer-of-account-ownership/195578)

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**Author:** [@mberneaud-ruhrdot](https://community.auth0.com/u/mberneaud-ruhrdot)\
**Replies:** 1\
**Last updated:** [December 17, 2025, 7:41pm UTC](https://community.auth0.com/t/transfer-of-account-ownership/195578 "2025-12-17T19:41:47Z")

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My company has set up an Auth0 tenant for a client inside our account, but now we want to transfer ownership of the account, as well as billing to the client. What’s the way to go about this? Is it possible to transfer …

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## [ I lost access to my main account.](https://community.auth0.com/t/i-lost-access-to-my-main-account/195374)

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**Author:** [@caiosantosfreitas](https://community.auth0.com/u/caiosantosfreitas)\
**Replies:** 1\
**Last updated:** [December 10, 2025, 1:45pm UTC](https://community.auth0.com/t/i-lost-access-to-my-main-account/195374 "2025-12-10T13:45:11Z")

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I lost the authenticator app and can't find the recovery code. Because of this, I can't access my main account where I manage a paid tenant. I need urgent help to regain access to my account.

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## [Documentation for password complexity for access to tenant](https://community.auth0.com/t/documentation-for-password-complexity-for-access-to-tenant/194686)

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**Author:** [@ben.stjohnston](https://community.auth0.com/u/ben.stjohnston)\
**Replies:** 4\
**Last updated:** [December 4, 2025, 3:56pm UTC](https://community.auth0.com/t/documentation-for-password-complexity-for-access-to-tenant/194686 "2025-12-04T15:56:29Z")

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Our auditors are asking for documentation regarding the password complexity for tenant members to access the dashboard, but I cant find this anywhere. Can someone please point me to this?

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## [Auth0 Event Stream Webhook can't take a .okta.com URL](https://community.auth0.com/t/auth0-event-stream-webhook-cant-take-a-okta-com-url/195117)

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**Author:** [@rmartins](https://community.auth0.com/u/rmartins)\
**Replies:** 1\
**Last updated:** [December 2, 2025, 4:50pm UTC](https://community.auth0.com/t/auth0-event-stream-webhook-cant-take-a-okta-com-url/195117 "2025-12-02T16:50:41Z")

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Hello, There is something weird happening with the Event Streams. Im trying to create or update an event stream of type webhook and when I specify an Okta Workflows Production URL it always fails and it seems to be some…

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## [Unable to access Auth0 management dashboard](https://community.auth0.com/t/unable-to-access-auth0-management-dashboard/194099)

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**Author:** [@ranj](https://community.auth0.com/u/ranj)\
**Replies:** 1\
**Last updated:** [November 5, 2025, 12:50pm UTC](https://community.auth0.com/t/unable-to-access-auth0-management-dashboard/194099 "2025-11-05T12:50:10Z")

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We have been using Auth0 for a while now but today I find I am unable to access the management dashboard. I try to login via manage\[dot\]auth0\[dot\]com where I get the login screen with the message “Log in to Auth0 to cont…

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## [Severe problem: "Welcome to Auth0" after using an account for 2 months on dev mode](https://community.auth0.com/t/severe-problem-welcome-to-auth0-after-using-an-account-for-2-months-on-dev-mode/193777)

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**Author:** [@schler](https://community.auth0.com/u/schler)\
**Replies:** 6\
**Last updated:** [October 29, 2025, 7:30pm UTC](https://community.auth0.com/t/severe-problem-welcome-to-auth0-after-using-an-account-for-2-months-on-dev-mode/193777 "2025-10-29T19:30:14Z")

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Hi I have a dev portal (still on free tier) that I use to develop my webapp. Suddenly (one hour ago), when I tried to login to the dashboard, I get a “Welcome to Auth0” page, that asks me to reconfigure my tenant dev do…

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## [ Cannot Transfer Ownership - Free Plan Limit Blocking Admin Addition](https://community.auth0.com/t/cannot-transfer-ownership-free-plan-limit-blocking-admin-addition/193742)

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**Author:** [@rlopes0773](https://community.auth0.com/u/rlopes0773)\
**Replies:** 2\
**Last updated:** [October 29, 2025, 11:01am UTC](https://community.auth0.com/t/cannot-transfer-ownership-free-plan-limit-blocking-admin-addition/193742 "2025-10-29T11:01:29Z")

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I’m trying to transfer ownership of my Auth0 tenant to someone else and remove myself, but I’m stuck due to the free plan’s 1 team member limitation.The Problem: I’m the only Team Owner on my tenant and apparently the Fr…

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## [Lost admin access — accidentally removed last tenant administrator](https://community.auth0.com/t/lost-admin-access-accidentally-removed-last-tenant-administrator/193396)

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**Author:** [@mariuszmmm](https://community.auth0.com/u/mariuszmmm)\
**Replies:** 1\
**Last updated:** [October 20, 2025, 12:34pm UTC](https://community.auth0.com/t/lost-admin-access-accidentally-removed-last-tenant-administrator/193396 "2025-10-20T12:34:55Z")

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Hello Auth0 Team, I accidentally removed myself as the last administrator from my Auth0 tenant and lost access to the dashboard. Tenant domain: mariuszmmm.eu.auth0.com Plan: Free Approx. date: October 18, 2025 The t…

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## [How do rate limits affect Auth0 Dashboard usage?](https://community.auth0.com/t/how-do-rate-limits-affect-auth0-dashboard-usage/192718)

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**Author:** [@KouYuume](https://community.auth0.com/u/KouYuume)\
**Replies:** 2\
**Last updated:** [October 5, 2025, 11:30pm UTC](https://community.auth0.com/t/how-do-rate-limits-affect-auth0-dashboard-usage/192718 "2025-10-05T23:30:50Z")

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Hi everyone, I would like to clarify how rate limits apply when using the Auth0 dashboard. I understand that both the Authentication API and the Management API have rate limits depending on the plan. However, for examp…

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## [Dashboard users not requiring MFA, even after Auth0 announced MFA mandate?](https://community.auth0.com/t/dashboard-users-not-requiring-mfa-even-after-auth0-announced-mfa-mandate/192444)

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**Author:** [@heejae0704](https://community.auth0.com/u/heejae0704)\
**Replies:** 3\
**Last updated:** [September 29, 2025, 6:58am UTC](https://community.auth0.com/t/dashboard-users-not-requiring-mfa-even-after-auth0-announced-mfa-mandate/192444 "2025-09-29T06:58:06Z")

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Hi team, I saw the community article about mandating MFA for auth0 dashboard access, but I don’t see this is applied to my tenant and admins I invited. My tenant is on B2C essential plan and the admin I invited use id/p…

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## [Awful UX. How do I view the dashboard on a tenant / team I was invited to?](https://community.auth0.com/t/awful-ux-how-do-i-view-the-dashboard-on-a-tenant-team-i-was-invited-to/191491)

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**Author:** [@oscadev](https://community.auth0.com/u/oscadev)\
**Replies:** 1\
**Last updated:** [September 5, 2025, 11:58am UTC](https://community.auth0.com/t/awful-ux-how-do-i-view-the-dashboard-on-a-tenant-team-i-was-invited-to/191491 "2025-09-05T11:58:32Z")

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I have an auth0 account. A client sent me an invite to their team team-zdx2tmp. I accepted, and joined, could see the tenant info etc. Then some days later when I go to log in again, it only shows my own account info. No…

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## [Not receiving verification email for Auth0 admin account](https://community.auth0.com/t/not-receiving-verification-email-for-auth0-admin-account/190510)

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**Author:** [@oskar.svensson](https://community.auth0.com/u/oskar.svensson)\
**Replies:** 4\
**Last updated:** [August 14, 2025, 7:43pm UTC](https://community.auth0.com/t/not-receiving-verification-email-for-auth0-admin-account/190510 "2025-08-14T19:43:46Z")

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Hi! When trying to verify my email for my Auth0 admin account I’m not getting any verification email, which means that I can’t add any more members to my team etc. I’ve tried sending the email multiple times but still re…

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## [Cannot login to specific tenant](https://community.auth0.com/t/cannot-login-to-specific-tenant/190353)

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**Author:** [@mandke.satyendra01](https://community.auth0.com/u/mandke.satyendra01)\
**Replies:** 1\
**Last updated:** [August 8, 2025, 11:58am UTC](https://community.auth0.com/t/cannot-login-to-specific-tenant/190353 "2025-08-08T11:58:25Z")

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Hello, My account is added to three tenants, I can access two of them but when I try to switch or login to the third it signs me out and makes me login again - which is fine, but the problem is when I try to sign in aga…

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## [MFA reset for dashboard admin](https://community.auth0.com/t/mfa-reset-for-dashboard-admin/190290)

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**Author:** [@mikkel-criipto](https://community.auth0.com/u/mikkel-criipto)\
**Replies:** 2\
**Last updated:** [August 7, 2025, 10:13am UTC](https://community.auth0.com/t/mfa-reset-for-dashboard-admin/190290 "2025-08-07T10:13:44Z")

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Hi support, I seem to have lost access to my MFA setup, so I need help resetting it. I’m a dashboard admin. Please advise ? Best, Mikkel

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## [How to Unlink Tenants](https://community.auth0.com/t/how-to-unlink-tenants/188459)

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**Author:** [@daniel.santana](https://community.auth0.com/u/daniel.santana)\
**Replies:** 5\
**Last updated:** [July 1, 2025, 6:23pm UTC](https://community.auth0.com/t/how-to-unlink-tenants/188459 "2025-07-01T18:23:18Z")

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I found this post but as I’m on the free plan, I can’t contact the support, and while trying to figure it out how the new Team Member Invitation works, I’ve made several mistakes, and “link tenants” is the biggest one. W…

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