Why is password change/reset redirect not working?

Question: Why is password change/reset redirect not working? Why is there no button or redirect after a successful password change?


The redirect URI that the user is directed to after a successful password reset can come from multiple sources. This depends on whether you are using New Universal Login or Classic Universal Login; whether you are generating a password change ticket directly via the Management API or sending a password change email via the Authentication API, from the login page, or other.

If you are not being redirected, or don’t see a button on the password reset confirmation page, then it is likely not set.

The following flow chart will help guide you towards the appropriate place to set the redirect URI, depending on your configuration.

Supporting Documentation:

RedirectTo Email Template
Management API v2 /password-change ‘result_url’
Tenant Login URI
Application Login URI