# When user is creating account the user.created event is not triggering webhook

**URL:** <https://community.auth0.com/t/when-user-is-creating-account-the-user-created-event-is-not-triggering-webhook/192881>\
**Category:** Get Help\
**Tags:** user-profile, user-management\
**Created:** [October 7, 2025, 9:55am UTC](https://community.auth0.com/t/when-user-is-creating-account-the-user-created-event-is-not-triggering-webhook/192881 "2025-10-07T09:55:48Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![amitech](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/amitech/32/60385_2.png) [@amitech](https://community.auth0.com/u/amitech)\
**Post date:** [October 7, 2025, 9:55am UTC](https://community.auth0.com/t/when-user-is-creating-account-the-user-created-event-is-not-triggering-webhook/192881/1 "2025-10-07T09:55:48Z")

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Hey guys we experience issue now where in event stream on event user.created the flow is not triggering webhook. Test event is working fine and everything were fine until today morning.

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**Author:** ![the.artofficial.trai](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/the.artofficial.trai/32/70983_2.png) [@the.artofficial.trai](https://community.auth0.com/u/the.artofficial.trai)\
**Post date:** [October 8, 2025, 1:05pm UTC](https://community.auth0.com/t/when-user-is-creating-account-the-user-created-event-is-not-triggering-webhook/192881/3 "2025-10-08T13:05:21Z")

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Having this same issue, user.created test events working, but not when an actual user is created through application.

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**Author:** ![dawid.matuszczyk](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/dawid.matuszczyk/32/74550_2.png) [@dawid.matuszczyk](https://community.auth0.com/u/dawid.matuszczyk)\
**Post date:** [October 23, 2025, 2:38pm UTC](https://community.auth0.com/t/when-user-is-creating-account-the-user-created-event-is-not-triggering-webhook/192881/4 "2025-10-23T14:38:51Z")

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Hi team!

I apologize for the delayed response. I’ve checked internally, and we had a minor incident with the event streams that was fixed by our engineering team. This feature should work properly. If you have any other issues or questions, please post them in the forum.

Thank you!  
Dawid

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [November 6, 2025, 2:39pm UTC](https://community.auth0.com/t/when-user-is-creating-account-the-user-created-event-is-not-triggering-webhook/192881/5 "2025-11-06T14:39:33Z")

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