# When do the locked user gets unlocked? Is it configurable? How to configure it?

**URL:** <https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079>\
**Category:** Get Help\
**Tags:** reset-password-prompt-new-experience, login-experience\
**Created:** [January 8, 2026, 7:56pm UTC](https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079 "2026-01-08T19:56:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Vijay.Mohite](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/vijay.mohite/32/78021_2.png) [@Vijay.Mohite](https://community.auth0.com/u/Vijay.Mohite)\
**Post date:** [January 8, 2026, 7:56pm UTC](https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079/1 "2026-01-08T19:56:24Z")

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(topic deleted by author)

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**Author:** ![discourse\_ai\_spam](https://upload.wikimedia.org/wikipedia/commons/thumb/7/7c/User_font_awesome.svg/768px-User_font_awesome.svg.png) [@discourse\_ai\_spam](https://community.auth0.com/u/discourse_ai_spam)\
**Post date:** [January 8, 2026, 8:06pm UTC](https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079/2 "2026-01-08T20:06:02Z")

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [January 8, 2026, 8:06pm UTC](https://community.auth0.com/t/when-do-the-locked-user-gets-unlocked-is-it-configurable-how-to-configure-it/196079/3 "2026-01-08T20:06:15Z")

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