# What is meant my Monthly Active Users for Auth0?

**URL:** <https://community.auth0.com/t/what-is-meant-my-monthly-active-users-for-auth0/104447>\
**Category:** Get Help\
**Tags:** email-factor, mfa\
**Created:** [April 11, 2023, 11:59am UTC](https://community.auth0.com/t/what-is-meant-my-monthly-active-users-for-auth0/104447 "2023-04-11T11:59:42Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![sylvainf](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/sylvainf/32/35478_2.png) [@sylvainf](https://community.auth0.com/u/sylvainf)\
**Post date:** [April 12, 2023, 8:29am UTC](https://community.auth0.com/t/what-is-meant-my-monthly-active-users-for-auth0/104447/8 "2023-04-12T08:29:45Z")

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Thanks for clarifying. As I see it there’s 3 situations:

-Users who log in through Auth0 and who log in at least once during the month: these are counted against your MAU, regardless of if they have 2FA or not.  
-Users who log in through Auth0 but don’t log in even once during the month: these are not counted towards your MAU. You’re not licensed on total stored users but on Monthly Active Users.  
-Users who log in through your own system, without Auth0: these cannot be counted against your MAU since we don’t know about them.

I think it would be beneficial to have a quick chat with our Sales team if further clarification is needed. You should see a “Talk to Sales” link in the top right corner here with a small form to fill out and they will call you back.

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