# We are looking for help regarding the api

**URL:** <https://community.auth0.com/t/we-are-looking-for-help-regarding-the-api/192349>\
**Category:** Get Help\
**Tags:** user-password-management, user-management\
**Created:** [September 24, 2025, 4:50pm UTC](https://community.auth0.com/t/we-are-looking-for-help-regarding-the-api/192349 "2025-09-24T16:50:42Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![uplifty.dev](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/uplifty.dev/32/76748_2.png) [@uplifty.dev](https://community.auth0.com/u/uplifty.dev)\
**Post date:** [September 24, 2025, 4:50pm UTC](https://community.auth0.com/t/we-are-looking-for-help-regarding-the-api/192349/1 "2025-09-24T16:50:42Z")

</div>

We need to use api/users/{id}/sessions and this api we are not able to do that as its showing error: “statusCode”: 403,“error”: “Forbidden”,“message”: “Subscription missing entitlement”,“errorCode”: “feature\_not\_enabled”.

We checked with ChatGPT, and it suggests that we need an Auth0 subscription to access this feature. Currently, we are on the free plan. Is there any other way to enable this, or do we need to purchase a subscription?

---

<div class="post-metadata">

**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [September 24, 2025, 5:16pm UTC](https://community.auth0.com/t/we-are-looking-for-help-regarding-the-api/192349/3 "2025-09-24T17:16:37Z")

</div>

Hi @uplifty.dev,

Welcome to the Auth0 Community!

Our [Manage User Sessions with Auth0 Management API](https://auth0.com/docs/manage-users/sessions/manage-user-sessions-with-auth0-management-api) mentions this:

> The Auth0 Management API session management endpoints are available to customers on Enterprise plans. To learn more, read **[Pricing](https://auth0.com/pricing)**.

So, as you have mentioned above as well, a subscription is needed in order to use session endpoints such as `api/users/{id}/sessions.`

Thank you!

Best regards,

Remus

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [October 8, 2025, 5:16pm UTC](https://community.auth0.com/t/we-are-looking-for-help-regarding-the-api/192349/4 "2025-10-08T17:16:39Z")

</div>

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.