# User import job polling or webhook

**URL:** <https://community.auth0.com/t/user-import-job-polling-or-webhook/197945>\
**Category:** Get Help\
**Tags:** users, management-api\
**Created:** [March 9, 2026, 8:57am UTC](https://community.auth0.com/t/user-import-job-polling-or-webhook/197945 "2026-03-09T08:57:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Montijn](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/montijn/32/78683_2.png) [@Montijn](https://community.auth0.com/u/Montijn)\
**Post date:** [March 9, 2026, 8:57am UTC](https://community.auth0.com/t/user-import-job-polling-or-webhook/197945/1 "2026-03-09T08:57:15Z")

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Hi,  
I use the user import job to add users. After the job is done, I want to add those users to an organization and add organization roles with the Management Api. This can only be done if the job has been completed. How can I best check if this is the case? Should I poll the “jobs” endpoint, or are there other ways like webhooks? I don’t think I can use Event streams, because if I get a **user.created** event I don’t know anything about the org or roles.

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**Author:** ![JFoxUK](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/jfoxuk/32/78058_2.png) [@JFoxUK](https://community.auth0.com/u/JFoxUK)\
**Post date:** [March 9, 2026, 10:53am UTC](https://community.auth0.com/t/user-import-job-polling-or-webhook/197945/2 "2026-03-09T10:53:47Z")

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Hi!

You could use: `“send_completion_email”: true` if you wanted a simple notification but the official way to check is to query the endpoint: [Bulk User Imports - Auth0 Docs](https://auth0.com/docs/manage-users/user-migration/bulk-user-imports#check-job-status) . If you use the extension you can get a visual status too [User Import / Export Extension - Auth0 Docs](https://auth0.com/docs/manage-users/user-migration/user-import-export-extension)

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**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\
**Post date:** [March 9, 2026, 8:37pm UTC](https://community.auth0.com/t/user-import-job-polling-or-webhook/197945/4 "2026-03-09T20:37:10Z")

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Hi @Montijn

Thank you for reaching out to us!

The recommendation and provided documentations from @JFoxUK would be the correct way to configure the flow, please let us know if it’s working for you and do not hesitate to reach out to us for any other issues or requests.

Best regards,  
Gerald

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**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\
**Post date:** [March 23, 2026, 8:38pm UTC](https://community.auth0.com/t/user-import-job-polling-or-webhook/197945/5 "2026-03-23T20:38:04Z")

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