We have some customers report that they can’t go through MFA enrollment process. It shows “Looks like something went wrong. Please retry.” I have checked the customer’s HAR file and my own HAR file, I recognized that they are missing this request https://{tenant}.guardian.au.auth0.com/api/start-flo…

Hi @tony.nguyen , Welcome to the Community! I have found a few reasons why this could be happening: A clock mismatch; if the user’s clock is not synced correctly then the widget thinks the MFA link has expired An issue with cookies mismatching; have the user clear the cookies and cache and try ag…

User can't enroll MFA

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dan.woda Closed July 14, 2020, 5:27pm 6

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User can't enroll MFA

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