# Unauthorized Charges After Account Closure **URL:** \ **Category:** Get Help\ **Tags:** refund, subscription-billing\ **Created:** [February 17, 2025, 3:20pm UTC](https://community.auth0.com/t/unauthorized-charges-after-account-closure/182302 "2025-02-17T15:20:03Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![gteibo1](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gteibo1/32/33800_2.png) [@gteibo1](https://community.auth0.com/u/gteibo1)\ **Post date:** [February 17, 2025, 3:20pm UTC](https://community.auth0.com/t/unauthorized-charges-after-account-closure/182302/1 "2025-02-17T15:20:03Z")
I closed my Auth0 account four months ago, yet I am still being charged. Since my account is no longer active, I have no way to access the support system or billing section to resolve this issue. I would appreciate any help to contact auth0 to fix this ---
**Author:** ![gerald.czifra](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/gerald.czifra/32/75301_2.png) [@gerald.czifra](https://community.auth0.com/u/gerald.czifra)\ **Post date:** [February 17, 2025, 7:32pm UTC](https://community.auth0.com/t/unauthorized-charges-after-account-closure/182302/3 "2025-02-17T19:32:10Z")
Hi @gteibo1 Thank you for reaching out to us! I’m sorry that you’re experiencing this issue, let me assist you with opening a Support ticket on your behalf. I will send you a DM ( Direct message ) in a moment to gather additional details. Have a great one! Gerald ---
**Author:** ![system](https://global.discourse-cdn.com/auth0/original/3X/b/5/b560f266932fcce5d57f09a6595bd50518cae3f3.jpeg) [@system](https://community.auth0.com/u/system)\ **Post date:** [March 3, 2025, 8:06pm UTC](https://community.auth0.com/t/unauthorized-charges-after-account-closure/182302/5 "2025-03-03T20:06:41Z")
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