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Unable to login and get userinfo

Here’s our case:

I am using Passwordless login with Auth0 which is working fine from past few weeks. Recently I have received complaints from team members that they are having trouble logging in to the system. Following are the insights:

react-native-auth0 is the client being used.
Invocation method: Auth0.webAuth.authorize({…config})
API endpoint: https:///userinfo
scope: “openid offline_access”,
Error Message:
“error”: {
“message”: “no phone_number or no verification_code provided”,
“oauthError”: “access_denied”,
“type”: “oauth-authorization”
},

This issue is being raised on android/ios platforms.
Please help me out on this issue and let me know if further details are required.

Regards,
Ashutosh Mishra

A post was merged into an existing topic: Passwordless SMS: trying to log back in with an active session, “no phone_number or verification code”