# Unable To Create An Account

**URL:** <https://community.auth0.com/t/unable-to-create-an-account/199720>\
**Category:** Dev to Dev Hub\
**Tags:** other\
**Created:** [May 7, 2026, 5:11pm UTC](https://community.auth0.com/t/unable-to-create-an-account/199720 "2026-05-07T17:11:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![rane.simons](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/rane.simons/32/70866_2.png) [@rane.simons](https://community.auth0.com/u/rane.simons)\
**Post date:** [May 7, 2026, 5:11pm UTC](https://community.auth0.com/t/unable-to-create-an-account/199720/1 "2026-05-07T17:11:28Z")

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How do I resolve this?

**Error!**

Something happened while trying to create the tenant: Failed to create account

It happens while signing up

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<div class="post-metadata">

**Author:** ![remus.ivan](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/remus.ivan/32/68771_2.png) [@remus.ivan](https://community.auth0.com/u/remus.ivan)\
**Post date:** [May 29, 2026, 8:36pm UTC](https://community.auth0.com/t/unable-to-create-an-account/199720/2 "2026-05-29T20:36:10Z")

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Hi @rane.simons,

Welcome to the Auth0 Community and sorry for the late reply.

This error should have been caused by an incident that was since resolved by our teams. Please try again and let us know how it goes.

Best regards,  
Remus

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<div class="post-metadata">

**Author:** ![cristianosoaresti](https://sea1.discourse-cdn.com/auth0/user_avatar/community.auth0.com/cristianosoaresti/32/71185_2.png) [@cristianosoaresti](https://community.auth0.com/u/cristianosoaresti)\
**Post date:** [July 16, 2026, 1:01pm UTC](https://community.auth0.com/t/unable-to-create-an-account/199720/3 "2026-07-16T13:01:23Z")

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Hello,

The problem still on, I am trying to create my account since yesterday (using differents devices) and I am having the same problem.